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HomeMy WebLinkAboutResolutions - 1986.05.08 - 10746BY: IN RE: April 17, 1986 MISCELLANEOUS RESOLUTION # 86113 TO: Public Services Committee, James E. Lanni, Chairperson EMS AND DISASTER CONTROL DIVISION -- COUNTY-WIDE 9-1-1 PROGRAM MODIFICATION - Local .Automatic• Number Icientifthation THE OAKLAND COUNTY BOARD OF COMMISSIONERS Mr. Chairperson, Ladies and Gentlemen: WHEREAS The Oakland County Board of Commissioners, by Miscellaneous Resolution #85228 (September 12, 1986), authorized a county-wide 9-1-1 program to develop, implement, and maintain an enhanced 9-1-1 system for Oakland County; and WHEREAS the Emergency Telephone Service Enabling Act (Act Number 32, Public Acts of 1986) was recently passed by the Michigan State Legislature to provide for the establishment of universal emergency telephone districts to install, operate, and maintain 9-1-1 systems in Michigan; and WHEREAS, to engage and implement the Act's provisions, it is necessary to modify the County of Oakland's 9-1-1 program. NOW THEREFORE BE IT RESOLVED that the Oakland County Board of Commissioners adopts the attached "Tentative 9-1-1 Service Plan," consistent with the Emergency Telephone Service Enabling Act. BE IT FURTHER RESOLVED that, consistent with the Act, a public hearing be held regarding the "Final 9-1-1- Service Plan" on August 21, 1986, at %:00 p.m., in the Board of Commissioners Auditorium, 1200 N. Telegraph Road, Pontiac, Michigan 48053. BE IT FURTHER RESOLVED that this Miscellaneous Resolution supersedes the language contained in Miscellaneous Resolution #85228. BE IT FURTHER RESOLVED that the $412,271 for network installation costs and $292,408 for network annual recurring costs, as Committed in Miscellaneous Resolution #85228, be hereby rededicated to Public Safety Answering Point Automatic Location Identification equipment installation and annual recurring costs respectively, and Oakland County PSAP equipment consistent with the "Tentative 9-1-1 Service Plan" BE IT FURTHER RESOLVED that written quarterly reports be presented to the Public Services Committee by the Manager of the Emergency Medical Services and Disaster Control Division and to the balance of the members of the Board of Commissioners. Mr. Chairman, on behalf of the Public Services Committee, I move the adoption of the foregoing resolution. PUBLIC SERVICES COMMITTEE T. :Y APPPOVE Co uM, 15w rive r(7011\1C; 1;?enl UTION _ Do171:7444 FISCAL NOTE BY: FINANCE COMMITTEE, DR. G. WILLIAM CADDELL, CHAIRPERSON IN RE: COUNTY WIDE 9-1-1 PROGRAM MODIFICATION - LOCAL AUTOMATIC NUMBER IDENTIFICATION - MISCELLANEOUS RESOLUTION # 86113 TO THE OAKLAND COUNTY BOARD OF COMMISSIONERS Mr. Chairperson, Ladies and Gentlemen: Pursuant to Rule XI-G of this Board, the Finance Committee has reviewed Miscellaneous Resolution #86113 and finds $412,271 in the 1986 Capital Improve- ment Program for Public Safety Answering Point equipment and installation costs. The annual County recurring costs will be incurred in 1987 and will be considered in the 1987 budget. FINANCE COMMITTEE 9-1-1 SYSTEM TOP OAKLPD COUNTY FXECUTME '3,AMARY I. BACKGROUND In September 1985, the Oakland County Board of Cnmmissioners approved a plan to implement and maintain a county-wide enhanced ';'-1-1 system (MR 85228). Linder the County plan, the County will pay for network installation costs (412,271) and share on a 50/50 his witi - locai communities, through a cost • sharing formula, th5 network annual reeug CO5t5 ($584,813 Total: $292,403 County 50% share appropriated) for an Automatic Number • Identification (ANT) system. Any additional Public Safety Answering Point (PSAP) equipment or program feature costs would be borne by the local community. The County EMS and Disaster Control Division would be responsible for system planning, coordination, and liaison of 5-1-1 ..:,:nwices; and the local communities would be responsible for on-line ou!Aic safety dispatch center operations, i.e., to determine their PSAP, opeTtional configuration, level of service, and equipment needs. As of this date, 54 of the 61 local communities returned an expression of participation by: (1) 23 communities signed a .:-Tooments; (2) 14 passed resolutions to participate providing neighbors 6); (3) 14 approved concept conditioned upon details being worked out; and (4) 3 submitted letters of intent. Two uther steps are in process: (1) each community has been asked to identify their PSAP, and (2) a 9-1-1 Product Evaluation Task Force has been created to look at available PSAP equipment. Concurrent with these efforts was o legislative effort dealing with a Bill to implement and maintain a state•',Ade 3-1-1 This Bill has been around for many years, which in #arch of 1906 an Act. The highlights of Public Act 32 of 1586 are listed below, II. HIGHLIGHTS OF PUBLIC ACT 32 OF 1936 The Oakland County Board of Commissioners "may establish an emergency telephone district within all or part of the county and may cause 9-1-1 service to be implemented within such an emergency telephone district pursuant to this Act" [Section 301(1)]. To establish an emergency telephone district, the Board "shall first adopt a tentative 9-1-1 service plan by resolution" [Section 303] and "specify a time, date, and place for the public hearing to he held on the final 9-14 service plan" [Section 304], "Unless a public agency files with the County Clerk a notice of exclusion from a 9-1-1 service district,...within 45 days,...the public agency is included within the 9-1-1 district of the final 9-1-1 service plan" [Section 306]. "Any public safety agency designated in the tentative 9-1-1 service plan to function as a PSAP,...shall be so designated under the final 9-14 service plan if the public safety agency files...a notice of intent to function as a P349,. ,within 45 days..." [Section 307(1)], After conducting the hearing on the final 9-1-1 service plan, the Board "may adopt, by resolution, the final 9-1-1 service plan" [Section 310]. Upon implementation of the plan, the telephone company "shall provide a billing and collection service for an emergency telephone charge from all service users, ...the charge shall be uniform per each exchange access facility within the 9-1-1 service district" [Section 401(1)]. . The emergency telephone charge payable by the "service user for recurring costs and charges shall not 3xced 2% of the highest monthly base rate . charged by the service supplier for 1-party unlimited calling within the service district the difference, if any,„ .shall be paid by the County from fonds available to the County or through cooperative agreements with public agencies within the 9-1-1 service district" [Section 401(2)]. . "The costs of the service supplier for equipment installation or system modification, or both, necessary for a public safety agency to function as a PSAP...shall be paid directly by the public safety agency and shall not be collected from service users within the 9 -1 -1 service district° [Section 311(3)]. III. RECOMMENDATION An analysis of the key impact of the Act on the current County 9-1-1 plan shows a transfer, from local and County noveroment, of the financial burden for network installation and annual rec.! rring costs to the telephone subscribers. Costs for PSAP equipment remains with the ouclic agencies. After careful review and analysis, the recommei-jation is to modify the current County 9-1-1 plan (MR 85228) to conform to the "Tenative 9-1-1 Service Plan" requirements as defined by the Act (see Attachment A). The plan would transfer the County appropriation of 1;412,271 for network installation and $292,408 for network annual recurring to PSAP Automatic Location Identification (ALT) equipment installation and PSAP ALI equipment annual recurring costs. 0540 display equipment, etab1ishmeet fees, and other specified costs would be paid for by the public agency with a PSAP. The recommendation will continue the County's lc,dership posture to plan, maintain, and cost share with local communities. at still preserve the local autonomy and flexibility of local pubUo scf'ety dispatch center operations. The county-wide 9-1-1 system will improve services and hole to shorten overall response time to emergencies, reduce confusion and delays, and save more lives and more property. Attachment A TENTATIVE 9-1-1 SERVICE PLAN FOR THE COUNTY OF OAKLAND Adopted by the Oakland County Board of Commissioners on Attachment A TENTATIVE 9-1-1 SERVICE PLAN FOR THE COUNTY OF OAKLAND Public Act 32 of 1986, provides for the Oakland County Board of Commissioners to create an emergency telephone district within the County of Oakland by adopting a "tentative 9-1-1 service plan." A "tentative 9-1-1 service plan" means a plan for • implementing a 9-1-1 system in a specified 9-1-1 service district and which addresses the following system considerations: (1) "Technical considerations of the service supplier including system equipment for facilities that would be used in providing emergency telephone. service, (2) Operational considerations ineluJing the designation of PSAP's and secondary PSAP's and the manner in which 9-1-1 calls will be processed, dispatch functions performed, and information systems utilized. (3) Managerial considerations including the organizational form and agreements which would control technisTJ, operational, and fiscal aspects of the emergency telephone service. (4) Fiscal considerations including projected non-recurring and recurring costs with a financial plan for implementing and operating the system, (5) The tentative 9-1-1 service plan shall require each public agency and county operating a PEAR under the 9-1-1 system to pay directly for all installation and recurring chargev for terminal equipment, including customer premises equipment, a.:suted with the public agency's or the county's PEAR, and may require each public agency and county operating a REAP under their 9-1-1 system to pay directly to the service supplier all installation and recurring charges for all 94-1 exchange and tie lines associated with the public agency's or the county's PSAP" [Section 102(Q)]. I. Technical Considerations The 9-1-1 system in Oakland County will include the service features of: (l) selective routing, (2) automatic number identification (ANT), and (3) automatic location identification (ALI). (see Attachment A•1 for definitions) The Michigan Bell Telephone and Cenral Telephone Comanies will provide, with respect to the design, installation, and maintece of the network, in accordance with the Michigan Public Service Commission Tariff Rates, Rules, and Regulations, appropriate ":stem equipment for facilities that would be used in providing emereney telephone service. 11. Operational Considerations. Each "public agency" in Oakland Ccbnty, should the public agency decide to participate in the 9-1-1 service dlict, shall designate a public safety - answering point (REAP) and the manner in which 9-1-1 calls will be processed. Should the PSAP designation involve another public agency, the public agency designated must accept the responsibility for either dispatching the appropriate emergency service vehicles within the area, or tranferring 9-1-1 calls received to a public aPeacy responsible for dispatching such services. Pursuant to the Act, each public agency has 45 days after receipt of this tentative 9-1-1 service plan to file with the County Clerk a notice of exclusion from the 9-1-1 service district. Each public agency has 45 days after receipt of this tentative 9-1-1 service plan to file with the County Clerk a notice of intent to function as a PSAP or secondary PEEP. Should any butlic agency fail to file a notice of intent to function as a PEEP or secondrly PEAR, the designation becomes the decision of the County of Oakland, Non-Recurring (Installation) . . . . . . . . _ . $ 412,000 524,000 III. Managerial Considerations A public agency which decides to operate a PSAP is responsible for the management of the on-line public safety dispatch center operations, Operational configuration, level of service, equipment needs, etc. The County, through the Division of EMS and Disaster Control, will be responsible, consistent with the Emergency Telephone Service Enabling Act, to assure an appropriate and timely implementation and maintenance of a county-wide ,9-1-1 system. Such activities may include, but not necessarily be limited to: system-wide planning, coordination, information, liaison, and approval of payment for the County's portion of system charges, etc. The public agency acknowledges that the rates, rules, and regulations of the Michigan Public Service Commission's 9-1-1 Tariff now in effect or hereafter established in its tariffs, -as filed with the Michigan Public Service Commission, govern the provision of 9-1-1 service by Michigan Bell_or General Telephone. IV. Fiscal Considerations The following reflects estimated costs for a 9-1-1 system in Oakland County: A. Estimated Network Costs The Act makes provisions for network installation and annual recurring costs to be paid for by the telephone subscribers, up to a 2% cap as computed by a formula contained in the Act, Estimated Network Costs' Footnotes: (1) Costs based on Michigan Public Service Commission Tariff for 594,949 maInstations, as provided by Michigan Bell in .7une 1985. Actual costs may vary due to implementation of the Master Street Adress Guide (MSAG), per tariff. (2) Paid by telephone subscribers under Public Act 32 of 1986. B. PSAP Equipment Casts The Act requires each public agency operating a PSAP to pay for all terminal equipment installation and annual recurring charges. Equipment costs under this tentative 9-1-1 service plan are: (1) ANI and ALI displays, and (2) ALI master and auxiliary controllers. ANI and ALI displays show ANT or ALI information at the PSAP, The displays may be purchased from various vendors or leased from Michigan Bell Telephone Company. ALI master and auxiliary controllers interface with Michigan Bell's ALT data base to access and forward to the display ALI information. To access the Michigan Bell ALT data base, tariff requires the lease of the controller and, if necessary, the auxiliary, from Michigan Bell. The costs for the equipment are based on tariff rates. The following reflects estimated system PSAP equipment costs for displays and controllers. The cost estimates are based on several assumptions: (1) 33 participating PSAP's, including a PSAP at Oakland County; (2) 80 operator positions; (3) best guestimates for purchase and installation of ANT and ALI displays, noting that such equipment may require a "store and forward" modification ($1,000 per trunk), depending upon network design by Michigan Bell. As part of the 45 day response time, further information will be secured to refine the estimates with respect to the number of operator positions. The number of incoming lines is determined by Michigan Bell through a tariff formula. With these two pieces of information, final detailed allocations by PSAP can be computed. Estimated System PSAP Equipment Costs Display ALT Controller ALT Controller Feature Purchase Installation Annual Recurring ANI $ 255,000 - ALI $ 160,000 $ 412,000 •$ 292,000 TOTAL $ 415,000 $ 412,000 $ 292,000 1 C. Fiscal Policy The following reflects the financial plan for implementing and operating the system: 1. Each public agency which operates a PSAP under this plan, is responsible for the following fiscal matters: a. One-time Service Establishment Charge, as set by tariff. b. Procures, owns, installs, maintains, and replaces any ANT and/or ALT displays in the PSAP. c. Pay the difference, as a uniform rate (total additional amount divided by total number of PSAP's) assessed to each PSAP, if any should occur in the future, as set forth in Public Act 32 of 1986, Section 401(2). d. Pay for any additional PSAP equipment and/or program features as determined by the public agency, such as: secondary PSAP's and number of incoming lines above the determination by tariff. 2. The County is responsible for the following fiscal matters: a. For existing 24 hour, 7 day a week public safety or law enforcement communication dispatch centers (see Attachment 1k-2), pay for installation and annual recurring costs of the ALT master controllers, and if necessary, ALT auxiliary controllers, and for interim wiring per display for a PSAP. 3. By accepting County funds, as outlined in paragraph 2., the public agency agrees to paragraph l.'s provisions. Under the tentative 9-1-1 service plan, the public agencies pay fOr the estimated $415,000 for the ANI and ALI displays. The County would pay for the ALI controllers installation (412,000) and annual recurring (292,000) costs. V. Implementation Considerations Attachment A-3 outlines the implementationschedule for the county-wide 9-1-1 system in Oakland County. Attachment A-1 DEFINITIONS Automatic Location Identification An E-9-1-1 feature that identifies and forwards the location (street aCess) of the calling party's telephone to the display equipment at the dispatch center, Automatic Number Identification (PT' -- An E-9-1-1 feature that identifies and forwards the C7TETTbg party ter5 .one number to the display equipment at the dispatch Center. Dis .1a Equinment -- A selector console and associated common equipment for eispaying ANT and/or ALT information at the dispatch center, E-9-1-1 -- An enhanced 9-14 service that provides SR. ANT, or ALT features. Emer:ene : Tele:hone Chare -- A charge for the network start-up costs, customer noti -ication costs, billing costs including an allowance for uncollectables, and network non-recurring and recurring installation, maintenance, service, and equipment network charges of a service supplier providing 9-1-1 service, Final 9-1-1 Services plan -- A Tentative 94-1 Services Plan that has been modified only to reflect necessary changes resulting from any exclusions of public agencies from the 9-1-1 service district of the Tentative 944 Service Plan and any failure of public safety agencies to be designated as PSAF's or secondary PSAP's. Mainstation -- A telephone that is connected to a ,central office and has a unique telephone number. Network -- An electronic system to provide_ 944 routing of calls and ANI or ALT information to an appropriate dispatch center, Non-Recurring Costs -- Installation charges as determined by tariff rates. Public Agency -- Any village, township, charter township, city, or county within the state, and any special pu7cose district located in whole or in part within the state, which provides oc authority to provide fire fighting, law enforcement, ambulance, medical, or other services. Public Safety Answering point (FSAP) -- A communication facility operated or answered on a 24-hour basis, assigned repu'isibility by a public agency or county to receive 9-1-1 calls and, as appr opriate, to directly dispatch emergency response services, or to transfer or relay emergency 9-1-1 calls to other public safety agencies. It is the first point of reception by a public safety agency of a 9-1-1 call, and serves the jurisdiction in which it is located and other participating jurisdictions, if any. Recurring Costs - Monthly rate charges as determined by tariff. Services include maintenance of electronics in etw -n service order procedures; establish, maintain, and update database7 invEstment and maintenance at PSAP; and amortization of costs to develop fieta r ,-oment system program. Seconda , Public Safety Answerino Paint (c -=-ndar communication aci ity o a public sa ety agency or private sauTI entity which receives 9-1-1 calls by the transfer method only, and generally serves as a contalized location for a particular type of emergency call. Selective Routing (SR) -- An E-9-1-1 feature that meshes telephone wire districts with political jurisdictions. Service Supplier -- Any person providing telephone services to a service user. Service User -- Any exchange access facility customer of a service supplier within a 9-1-1 system. Tenative 9-1-1 Service Plan -- A plan for implementing a 9-1-1 system in a specified 9-1-1 service district which addresses the following system considerations: (1) technical, (2) operational, (3) managerial, and (4) fiscal. -5- Attachment A-2 UNITS OF GOVERNMENT WITH EXIETNE 24 HOUR/MAY A WEEK PUBLIC SAFETY OR LAW ENFORCEMENT COMMUNICATION DISPATCH CENTERS • Auburn Hills Berkley Beverly Hills Birmingham Bloomfield Hills Bloomfield Township Clawson Farmington Farmington Hills Ferndale Hazel Park Holly Village Huntington Woods Latnrup Village Lake Orion Madison Heights Milford Village Northville Novi Oak Park Oakland County Oxford Pleasant Ridge Pontiac Rochester Royal Oak Royal Oak Township Southfield Tr'y Walled Lakp Waterford West Bloomfield White lake Township 1988 M A MJ3 A S OND A M33 A SO ND 3F MA M3 A SOND Tasks 1987 1986 . Board Adoption of Tentative 94-1 Service Plan . Public Agency Response 1. Notice of Exclusion 2. PSAP Identification . Public Hearings 2, ID. Board Adoption of Final 9-1-1 Service Plan • Master Street Address Guide .(MSAG) • Wire Center and PSAP Installation • System Cut Over TIMETABLE FOR IMpLEMENTATION OF 9-1-1 8th day of 401111 4/64- - 411144111L: NN 0. ALLEN 19 86 #86113 May 8, 1986 Moved by Lanni supported by Webb the resolution be adopted. Moved by Nelson supported by Gosling the resolution be amended by adding to the third BE IT FURTHER RESOLVED that the County caps its contribution to $292,000 on the reoccurring costs of the ALI master control units and allows all communities that have a dispatch to have a PSAP which we will then pay up to 50"/._ of those reoccurring costs. Discussion followed. Vote on Mr. Nelson's amendment: AYES: Webb, Wilcox, Caddell, Calandro, Gosling, Hobart, Richard Kuhn, Moffitt, Nelson. (9) NAYS: Doyon, Fortino, Hassberger, Susan Kuhn, Lanni, Law, McConnell, McDonald, McPherson, Pernick, Rowland. (11) A sufficient majority not having voted therefor, the motion failed. Vote on resolution: AYES: Wilcox, Caddell, Calandra, Doyon, Fortino, Gosling, Hassberger, Hobart, Richard Kuhn, Susan Kuhn, Lanni, Law, McConnell, McDonald, McPherson, Moffitt, Nelson, Pernick, Rowland, Webb. (20) NAYS: None. (0) A sufficient majority having voted therefor, the resolution was adopted. Moved by Doyon supported by McPherson the Board reconsider Resolution 4'86113 to propose an amendment. Vote on reconsideration: AYES: Caddell, Doyon, Richard Kuhn, Law, McConnell, McDonald, McPherson, Nelson, Rowland, Wilcox. (10) NAYS: Fortino, Gosling, Hassberger, Hobart, Susan Kuhn, Lanni, Moffitt, Pernick, Webb. (9) A sufficient majority having voted therefor, the motion to reconsider carried. Moved by Doyon supported by Webb the resolution be amended in the Tenative 9-1-1 Service Plan on page 3, Section C, Fiscal Policy in paragraph 2, subparagraph (a) by deleting the word "existing" in the first line and inserting the words "present and future". AYES: Doyon, Gosling, Hobart, Richard Kuhn, Susan Kuhn, Lanni, Law, McConnell, McDonald, McPherson, MOffitt, Nelson, Webb, Wilcox, Caddell. (15) NAYS: Fortino, Hassberger, Pernick, Rowland. (4) A sufficient majority having voted therefor, the amendment carried. Vote on resolution, as amended: AYES: Fortino, Hassberger, Hobart, Richard Kuhn, Susan Kuhn, Lanni, Law, McConnell, McDonald, McPherson, Moffitt, Nelson, Pernick, Rowland, Webb, Wilcox, Aaron, Caddell, Doyon. (19) NAYS: None. (0) A sufficient majority having voted therefor, the resolution, as amended, was adopted. STATE OF MICHIGAN) COUNTY OF OAKLAND) 1, Lynn D. Allen, Clerk of the County of Oakland and having a.seal, do hereby certify that I have compared the annexed copy of Miscellaneous Resolution *86113 adopted by the Oakland County Board of Commissioners at their meeting held on May 8, 1986 with the orginial record thereof now remaining in my office, and that it is a true and correct transcript therefrom, and of the whole thereof. In Testimony Whereof, 1 have hereunto set my hand and affixed the seal of said County at Pontiac, Michigan County Clerk/Register of Deeds this