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HomeMy WebLinkAboutResolutions - 1985.09.12 - 11195 - 4mes E.'Manni, County Commissioner Plstrict 141 July 25,1985 MISCELLANEOUS RESOLUTION e 8522E3 BY: James E. Lanni, County Commissioner, District #11 IN RE: EMS AND DISASTER CONTROL DIVISION — COUNTY-WIDE 9-1-I SYSTEM 7101NIT VENTURE TO: THE OAKLAND COUNTY BOARD OF COMMISSIONERS Mr. Chairperson, Ladies and Gentlemen: WHEREAS the Oakland County. Board of Commissioners by Miscellaneous Resolution authorized a study to identify alternatives to provide a more effective link between Oakland County citizens and visitors and emergency service agencies; and WHEREAS the Emergency Services Communication Task Force has recommended to the Oakland County Board of Commissioners that enhanced 9-1-1 be available to all citizens of Oakland County; and WHEREAS 9-I-I is a simple and effective system for the public to access police, fire, and emergency medical services (EMS) agencies for emergencies; and WHEREAS by providing a county-wide 9-1-1 number to use for all emergencies, the system will help to: shorten overall response time to emergencies, reduce confusion and delays, and save more lives and more property; and WHEREAS a recent public opinion survey of Oakland County residents showed that an overwhelming majority (90%) support having a 9-1-1 emergency number in their community. NOW THEREFORE BE IT RESOLVED that the Oakland County Board of Commissioners authorizes the enhanced 9-1-1 system consistent with the attached program summary materials. BE IT FURTHER RESOLVED that the Oakland County Board of Commissioners authorizes the assignment of County 9-1-1 system management responsibilities to the Emergency Medical Services and Disaster Control Division in accordance with county policies. BE IT FURTHER RESOLVED that the Chairperson of the Oakland County Board of Commissioners be and is hereby authorized to execute the attached Request for Enhanced 9-1-1 Service with the Michigan Bell Telephone Company. BE IT FURTHER RESOLVED that the County Executive be and is hereby authorized to execute the attached 9-1-1 Service Agreement with municipalities. BE IT FURTHER RESOLVED that written quarterly reports be presented to the Public Services Committee by the Manager of the Emergency Medical Services and Disaster Control Division and to the balance of the members of the Board of Commissioners. Mr. Chairperson, I move the adoption of the foregoing resolution. I FISCAL NOTE September 12, 1985 FINANCE COMMITTEE, DR, G- WILLIAM CADDELL, CHAIRPERSON IN RE: EMS/DISASTER CONTROL DIVISION-COUNTYWIDE 9-3-1 SYSTEM JOINT VENTURE- MISCELLANEOUS RESOLUTION #85228 TO THE OAKLAND COUNTY BOARD OF COMMISSIONERS Mr. Chairperson, Ladies and Gentlemen: Pursuant to Rule XI-C of this Board, the Finance Committee has reviewed Miscellaneous Resolution #85228 and finds: 1) The EMS/Disaster Control Division has requested authorization to im- plement and maintain a county-wide enhanced 9-1-1 system through a county/local joint venture, 2) The EMS/Disaster Control Division will be responsible for system planning, coordination and liaison of 9-1-1 services; local participating communi- ties will be responsible for on-line public safety dispatch center opera- tions, operational configuration, level of services and equipment needs, 3) The County is requested to fund telephone wire center installation for Selective Routing and Automatic Number Identification features, and 50% of the system's annual recurring costs, 4) The local participating communities will cost share, by number of main- stations per community, the remaining 50% of annual recurring costs, 5) Operational enhancements will be at the option and expense of local communities with Public Safety Answering Points (PSAP), 6) The joint venture will cost the County approximately $412,271 for instal- lation and approximately $292,408 annually for recurring costs, 7) Installation costs will be incurred beginning in the 1986 Budget, and are recommended to be funded through the 1986 Capital Improvement Program- Utilities section, 8) Operational costs (annual County recurring costs) will be incurred be- ginning in the 1987 Budget, . ) There are no fiscal implications to the 1985 Budget. BY: ROLL CALL: Motion carried unanimously with Page absent. FINANCE COMMITTEE ENHANCED 9-1-1 SYSTEM EXECUTIVE SUMMARY BACKGROUND The Oakland County Board of Commissioners authorized a study to identify alternatives to provide a more effective link between citizens and emergency service agencies. The Emergency Communication Task Force (Attachment A) has recommended to the Board of Commissioners that enhance 9-1-1 be available to all citizens in Oakland County. The 1985 State of the County Address said that, in 1985, substantial progress toward early implementation of the 9-1-1 system will become a reality. PROBLEM STATEMENT In Oakland County, there are over 100 seven-digit emergency telephone numbers to call a police, fire, or EMS agency for emergency assistance. A major difficulty in access to emergency services is securing immediate and appropriate help in emergency situations. ILL E9-1-1 SYSTEM DESCRIPTION 9-1-1 is a simple and effective system for the public to access police, fire, and EMS agencies for emergencies. To design a 9-1-1 system, four characteristics must be addressed: 1) technical (system equipment and facilities that will be used); 2) operational (how calls processed, functions performed, and information systems used); 3) managerial (form and manner to manage technical, operational, and fiscal characteristics); and 4) fiscal (how to pay for system). There are three service features that can be established on enhanced 9-1-1 systems: Selective • Routing (SR), Automatic Number Identification (ANI), and Automatic Location Identification (LI). See Attachment B for definitions. The telephone company wire center districts are different than civil jurisdiction boundaries. The SR feature meshes these boundaries. See Attachment C for Oakland County's description. In a 9-1-1 system, Public Safety Answering Point (PSAP) or points must be established to ini tially answer the calls. To respond to these calls, the four methods of direct dispatch, call transfer, call relay, or call referral are available to handle variations in the levels of cooperation and consolidation between participating agencies. To accomplish these transfers from the PSAP to other points, various brands and types of equipment are available for lease or purchase. IV,. RECOMMENDATION After careful review and analysis, the recommendation is to plan, implement, and maintain a county-wide enhanced 9-1-1 system through a county/local joint venture. The county would pay for telephone wire center installation for Selective Routing and Automatic Number Identification features, and 50% of the recurring costs, if the local communities would be willing to pay for the remaining 50% of recurring costs, and at the option and expense of the locals with PSAPs, equipment enhancements. The County EMS and Disaster Control Division would be responsible for system planning, coordination, and liaison of 9 -1 -1 services; and the local communities would be responsible for on- line public safety dispatch center operations, i.e., to determine their Public Safety Answering Point (PSAP), operational configuration, level of service, and equipment needs. The joint venture would cost the county, as determined by tariff regulations, about $412,271 for installation (over time) and about $292,408, which is 50% of the annual recurring costs. The local communities would cost share (number of mainstations by community) the remaining 50% annual recurring costs of $292,408. Each community with a PSAP would decide and pay for equipment for operational enhancement. See Attachment D for local community cost share estimates and Attachment E for 9-1-1 Service Agreement. Attachment F is the required Request for Enhanced 9-1-1 Service, as provided by Michigan Bell. Attachment G is the Timetable for Implementation of 9-1-1. The recommendation would establish a county leadership posture to plan, fund the "backbone" of the the system, and cost share with local communities, yet still preserve the local autonomy and flexibility of public safety dispatch center operations. The county-wide enhanced 9-1-1 system will improve services and help to: shorten overall response time to emergencies, reduce confusion and delays, and save more lives and more property. EMS7 ATTACHMENT A. EMERGENCY SERVICES COMMUNICATION TASK FORCE MEMBERSHIP NAME Robert L. Snell, Chairman William Nelson, Vice-Chairman, Fire Marshal John Ball, Director Richard Barrows Dave Buckingham, Chief Robert J. Lamson, Chief Milton C. Johnston, Lt. Lawrence Pernick, Commissioner Paul Phelps, Manager Gerald Reeves, Lt. Frank Ronk, Chief Gerald Smith, Director Gerry Tobin, Director Gary Whitener, Chief Charles Whitlock, Commissioner AGENCY Oakland County CLEWS Troy Fire Department Royal Oak Public Safety Royal Oak Communications Groveland Township Fire Department Pontiac Fire Department Michigan State Police Board of Commissioners Oakland County EMS/Disaster Control Oakland County Sheriff's Department Independence Township Fire Department South Lyon Public Safety Southfield Public Safety Birmingham Fire Department Board of Commissioners 9-I-I SUB-COMMITTEE MEMBERSHIP John Ball, Chairman, Director Charles R. Bower Earl Benson, Chief Stuart Braid, Supervisor Dave Buckingham, Chief Lewis Doyle, Captain Frank Gerstenecker, Manager Donald Hoskins, Chief Milton Johnston, Lt. Earl Kreps, Executive VP Pat LaPorte, Supervisor Glen Leonard, Director Paul Phelps, Manager Burt Stoddard, Editor Robert Wachal, Captain Royal Oak Public Safety Michigan Department of Public Health West Bloomfield Fire Department Oakland Township Groveland Township Fire Department Oakland County Sheriff's Department City of Troy Madison Heights Fire Department Michigan State Police Oakland Chamber of Commerce Farmington Public Safety Oak Park Public Safety Oakland County EMS/Disaster Control Royal Oak Tribune Pontiac Police Department EMS7 ATTACHMENT B DEFINITIONS Automatic Location Identification (ALT) -- an E9-I-1 feature that identifies and forwards the location (street address) of the calling party's telephone to the display equipment at the dispatch center. Automatic Number Identification (ANT) -- an E9-1-1 feature that identifies and forwards the calling party telephone number to the display equipment at the dispatch center. Display equipment — a selector console and associated common equipment for displaying ANI and/or ALI information at the dispatch center. E9-I-1 -- an enhanced 9-1-1 service that provides SR, ANT, or ALT features. Mainstation — a telephone that is connected to a central office and has a unique telephone number. Network -- an electronic system to provide 9-1-1 routing of calls and AN! or ALI information to an appropriate dispatch center. Non-Recurring-costs — installation charges as determined by tariff rates. Public Safety Answering Point (PSAP) — an answering location for 9-1-1 calls originating in a given area. Recurring costs — monthly rate charges as determined by tariff. Services include maintenance of electronics in network; service order procedures; establish, maintain, and update data base; capital investment and maintenance at PSAP; and amortization of costs to develop data management system program. Selective Routing (SR) -- an E9-1-1 feature that meshes telephone wire districts with political jurisdictions. ''ZFatmaïqrpH MAIN souttina6-1,.." J. IPEI '2 1:130"Y MAIN 3 0 V'. • , • to wsrt . 1,AND ATTACHMENT C OAKLAND COUNTY TELEPHONE AND POLITICAL BOUNDARIES KEY: TELEPHONE vite-nt POLITICAL ATTACHMENT D E9-1-1 COST ESTIMATES BY COMMUNTITY1 2 3 Non-Recurring4 Annual Recurring Costs 5 Jurisdiction Population Mainstations Costs 100% 50% Addison Township 4,184 1,475 $ 994 $ 1,451 $ 726 Auburn Hills 15,388 6,630 4,467 6,522 3,261 *6 Berkley 18,637 8,810 5,936 8,667 4,333 * Beverly Hills 11,598 4,270 2,877 4,201 2,100 * Bingham Farms 529 1,41.5 9.53 1,392 69(-, Birmingham 21,689 17,905 12,065 17,614 8,807 * Bloomfield Hills 3,985 6,035 4,067 5,937 2,968 * Bloomfield Township 42,876 17,705 11,930 17,417 8,709 * Brandon Township & Ortonville 9,526 5,636 3,798 5,544 2,772 Clarkston 968 1,295 873 1,274 637 Clawson 15,103 8,390 5,653 8,254 4,127 * Commerce Township & Union Lake 18,789 7,010 4,723 6,896 3,448 Farmington 11,022 5,525 3,723 5,435 2,718 * Farmington Hills 58,056 32,750 22,068 32,218 16,109 * •Ferndale 26,227 12,705 8,561 12,499 6,249 * Franklin 2,864 1,345 906 1,323 662 Groveland Township 4,114 2,416 1,628 2,377 1,188 Hazel Park 20,914 9,265 6,243 9,115 4,557 * Highland Township 16,958 3,015 2,032 2,966 1,483 Holly Township & Village 8,486 3,295 2,220 3,241 1,621 * Huntington Woods 6,937 3,175 2,139 3,123 1,562 * Independence Township 20,569 6,950 4,683 6,837 3,419 Keego Harbor 3,083 1,520 1,024 1,495 748 * L athr up Village 4,639 3,450 2,325 3,394 1,697 * Lake Angelus 397 160 108 106 53 Lake Orion 2,907 1,200 809 1,181 590 * Leonard 423 155 104 152 76 Lyon Township 7,078 7,820 1,900 2,774 1,387 Madison Heights 35,375 17,925 12,078 17,634 8,817 * Milford Township & Village 10,187 6,037 4,068 5,939 2,969 Population2 Mainstations 3 Costs 100% 50% Non-Recurrng 4 Annual Recurring Costc,5 Jurisdiction ATTACHMENT D Cont. Northville (part) 2,785 1,325 893 1,303 652 * Novi 22,525 13,610 9,171 13,389 6,694 * Oak Park 31,537 15,935 10,737 15,676 7,838 * Oakland Township 7,628 2,500 1,685 2,459 1,230 Orchard Lake 1,798 865 592 851 425 * Orion Township 19,566 7,750 5,222 7,624 3,812 Oxford Township 7,823 3,100 2,089 3,050 1,525 * Oxford 2,746 1,160 782 1,141 571 * Pleasant Ridge 3,217 1,490 1,004 1,466 733 * Pontiac 76,715 60,575 40,817 59,591 29,796 * Rochester 7,203 8,215 5,535 8,082 4,041 * Rochester Hills 40,779 14,820 9,986 14,579 7,290 Rose Township 4,465 1,470 991 1,446 723 Royal Oak 70,893 38,980 26,266 38,347 19,173 * Royal Oak Township 5,784 3,290 2,217 3,237 1,618 * South Lyon 5,214 2,480 1,671 2,440 1,220 Southfield 75,568 93,875 63,255 92,350 46,175 * Southfield Township 40 40 3 39 20 Springfield Township 8,295 2,940 1,981 2,892 1,446 Sylvan Lake 1,949 1,025 691 1,008 504 * Troy 67,102 58,530 39,439 57,579 28,790 * Walled Lake 4,748 2,620 1,765 2,577 1,289 * Waterford 64,250 28,155 18,971 27,698 13,849 * West Bloomfield 41,962 16,135 10,872 15,873 7,936 * White Lake Township 21,870 7,750 5,222 7,624 3,812 * Wixom 6,705 3,630 2,446 3,571 1,786 * Wolverine Lake 4,968 1,975 1,331 1,943 971 TOTALS 1,011,643 594,949 $ 400,589 $584,813 $ 292,408 Footnotes: (1) Actual billing costs will vary some due with implementation of Michigan Bell Telephone Company Master Street Address Guide (MSAG), per tariff. (2) 1980 Census population. (3) Mainstation - A telephone that is connected to a central office and has a unique telephone number. Mainstation figures computed by Michigan Bell Telephone Company. (4) Computed by tariff formula -- per 1000 mainstations X $673.82 rate. (5) Computed by tariff formula -- per 1000 mainstations X $81.98 rate X 12 months. (6) Means community will probably have a reduction in net costs due to replacement of current emergency telephone lines with 9-1-1 trunk lines. EMS7 ATTACHMENT E 9-1-I SERVICE AGREEMENT THIS AGREEMENT, entered into this day of , 19 between the COUNTY OF OAKLAND, a Michigan Constitutional Corporation, hereinafter called "COUNTY," and the hereinafter called "MUNICIPALITY," WHEREAS the COUNTY has established a county-wide enhanced 9-1-1 system; and WHEREAS the MUNICIPALITY desires to become a part of such system. NOW THEREFORE IT IS AGREED AND UNDERSTOOD by and between the COUNTY and the MUNICIPALITY hereto as follows: A. The rates, rules, and regulations of Michigan Bell now in effect or hereafter established in its tariffs as filed with the Michigan Public Services Commission or its successors, including Tariffs MPSC numbers 2 and 7, govern the provision of enhanced 9-I-I service by Michigan Bell and the use of that service. B. The COUNTY agrees to pay the combined Selective Routing (SR) and Automatic Number Identification (ANI) non-recurring charges for wire installation and 50% of the recurring costs (monthly rates) should all municipalities within the telephone wire center agree to provision C. C. The MUNICIPALITY agrees to pay Michigan Bell, through the County, 50% of the recurring costs (monthly rates) for combined Selective Routing and Automatic Number Identification per 1,000 main stations served in the MUNICIPALITY. D. The MUNICIPALITY with a Public Safety Answering Point (PSAP) agrees that purchase, installation, and maintenance costs for ASAP equipment, should the MUNICIPALITY desire ANI capability or other enhanced capabilities, will be at the option and expense of the MUNICIPALITY. E. The MUNICIPALITY agrees to work with the Michigan Bell to develop the Master Street Address Guide for the MUNICIPALITY. Autlized Agent of MUNICIPALITY COUNTY EXECUTIVE Witness • - Witness ATTACHMENT F REQUEST FOR ENHANCED 9-1-1 SERVICE To: Michigan Bell Telephone Company: The County of Oakland hereby requests Michigan Bell to provide Oakland County with enhanced 9-1-1 service. The County of Oakland requests that the service include: Combined Selective Routing and Automatic Number Identification as identified in the Master Plan development with the County of Oakland, Michigan Bell, and local municipalities. The County of Oakland, and the local municipalities through the execution of the attached 9-1-1 Service Agreement, acknowledges that the rates, rules, and regulations of Michigan Bell now in effect or hereafter established in its tariffs as filed with the Michigan Public Service Commission or its successors, including Tariffs MPSC numbers 2 and 7, govern the provision of enhanced 9-1-1 service by Michigan Bell and the use of that service by the County of Oakland and the local municipalities within Oakland County. Michigan Bell may consider this letter as authorization to commence work as necessary to provide the above service to Oakland County as outlined in the attached Timetable for Implementation of 9-1-1. COUNTY OF OAKLAND By: Richard R. Wilcox, Chairman Oakland County Board of Commissioners Date Attachments EMS7 ATTACHMENT 1985 TIMETABLE FOR IMPLEMENTATION OF 9-I -I 1986 1987 A SON D.3 F MAM 33 A SONO F MAM J 3.A SOND TASKS A. County Executive Recommendation B. Board Approvals C. Master Plan Development wilocals and Telephone Co. 1. agreement approvals 2. System boundaries 3. System Configuration a. PSAP Identification b. Service Features c. Call Answering & Transfer Equipment d. Master Street Address Guide (MASG) D. Wire Center and PSAP Installation E. System cut over EMS 7 12th day of ember 19 85 Sep ALLEN Counify Clerk/Register of Deeds September 12, 1985 #85228 Moved by Caddell supported by Gosling the report be accepted. A sufficient majority having voted therefor, the motion carried. Moved by Caddell supported by Moore the resolution, with Fiscal Note attached, be adopted. AYES: Calandra, Doyon, Fortino, Gosling, Hobart, R. Kuhn, S. Kuhn, Lanni, Law, McConnell, McDonald, McPherson, Moffitt, Moore, Nelson, Page, Perinoff, Pernick, Price, Rewold, Skarritt, Webb, Wilcox, Aaron, Caddell. (25) NAYS: None. (0) A sufficient majority having voted therefor, the resolution, with Fiscal Note attached, was adopted. STATE OF MICHIGAN) COUNTY OF OAKLAND) I, Lynn D. Allen, Clerk of the County of Oakland and having a seal, do hereby certify that I have compared the annexed copy of the attached Miscellaneous Resolution adopted by the Oakland County Board of Commissioners at their meeting held on September 12, 1985 with the orginial record thereof now remaining in my office, and that it is a true and correct transcript therefrom, and of the whole thereof. In Testimony Whereof, I have hereunto set my hand and affixed the seal of said County at Pontiac, Michigan this