HomeMy WebLinkAboutResolutions - 2012.07.18 - 20442MISCELLANEOUS RESOLUTION #12180 July 18, 2012
BY: General Government Committee, Christine Long, Chairperson
IN RE: BOARD OF COMMISSIONERS — AREA AGENCY ON AGING 1-B — FY 2013
ANNUAL IMPLEMENTATION PLAN
To the Oakland County Board of Commissioners
Chairperson, Ladies and Gentlemen:
WHEREAS the Area Agency on Aging 1-B has been supporting services to Oakland County
residents since 1974; and
WHEREAS the Area Agency on Aging 1-B has assessed the needs of older county residents
and developed a plan to provide assistance that addresses identified needs; and
WHEREAS the proposed plan has been submitted for review by the public, and has been
subjected to a public hearing; and
WHEREAS the comments at the public hearings on the proposed plan were mostly favorable,
and constructive changes in the plan were made as a result of some comments; and
WHEREAS the Oakland County Board of Commissioners appoints two representatives to the
AAA 1-B Board of Directors, a County Commissioner and a county resident who is at least 60
years of age; and
WHEREAS the Michigan Office of Services requires that county Boards of Commissioners be
given the opportunity to review and approve an area agency on aging's annual implementation
plan.
NOW THEREFORE BE IT RESOLVED that the Oakland County Board of Commissioners,
hereby approves the FY 2013 Annual Implementation Plan of the Area Agency on Aging 1-B, for
the purpose of conveying such support to the Area Agency on Aging 1-B and the Michigan
Office of Services to the Aging.
Chairperson, on behalf of the General Government Committee, I move the adoption of the
foregoing resolution
GENERAL GOVERNMENT COMMITTEE
GENERAL GOVERNMENT COMMITTEE:
Motion carried unanimously on a roll call vote.
June 25, 2012
Commissioner Michael Gingell, Chairperson
Oakland County Board of Commissioners
County Service Center, Bldg 12 East
1200 N. Telegraph
Pontiac, MI 48341
Dear Commissioner Gingen
Enclosed please find a copy of the Area Agency on Aging 1-B (AAA 1-B) FY 2013
Annual Implementation Plan. This Plan was adopted by action of the AAA 1-B Board
of Directors on June 22, 2012, and has been submitted to the Michigan Office of
Services to the Aging for approval. The AAA 1-B Board of Directors' review and
approval process involves two appointees from each Region 1-B county Board of
Commissioners, a member commissioner and an older adult representative. As you
may know, the AAA 1-B Board of Directors consists of a majority of county
commission appointees. The plan has also been reviewed and approved by the AAA
1-B Advisory Council, and has been the subject of a public hearing, where favorable
comments on the plan were received.
This document is being sent to you in accordance with a directive from the Michigan
Office of Services to the Aging, which allows each county Board of Commissioners to
adopt a resolution of approval for the plan. A model resolution is enclosed for your
convenience. State policy stipulates that if a county chooses to take such action, it
must be completed by July 30, 2012. Please forward any adopted resolution, or
minutes of the meeting where such action is taken, to the AAA 1-B, Attention:
Deanna Mitchell.
Thank you for your consideration of this request. If you have questions or require
assistance relative to the plan, please contact Andrea Layman, Director of Network
Development, at (248) 262-9924.
Sincerely,
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MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLAN
2013 ANNUAL IMPLEN]ENTATION PLAN
AREA AGENCY ON AGING 1-B
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Areas Served
Livingston, Macomb, Monroe,
Oakland, St_ Clair, Washtenaw
29100 NORTHWESTERN HWY., SUITE 400
SOUTHFIELD, MI 48034
248-357-2255
1-800-852-7795
248-948-9691 (Fax)
TINA ABBATE MARZOLF, DIRECTOR
www.aaalb.orq
Office of Services to the Aging Field Representative
Steve Betlerly, 517-373-4089
benerlys@michigangov
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Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
Table of Contents
County/Local Unit of Government Review 2
Plan Overview 3
Public Hearings 6
Available Resources & Partnerships 7
Access Services 10
Program Development Objectives (State) 13
Program Development Objectives (Regional) 17
Advocacy Strategy 18
Community Focal Points 21
Community Living Program 45
ADRC/MMAP 47
Other Grants 49
Appendices 51
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Area Agency On Aging 1-6 FY: 2013
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1
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
County/Local Unit of Govt. Review
AAA Response:
In April, the AAA 1-B contacts each Region 1-B county Board of Commissioners (BOC) to determine their
July meeeting date and deadlines for submission of materials.
The AAA 1-B Advisory Council and Board of Directors approve the Annual Implementation Plan (AIR)
during their June meetings. Upon Board approval, the AAA 1-B sends a copy of the AIR, and a draft
resolution to the chairperson of each county BOC, with a letter requesting approvla of the AIP by July 31.
The materials are sent via certified mail with a signature required to confirm delivery. A copy of the
materials is also emailed to each of the BOC's clerk/administrative assistant who is asked to ensure
approval of the AIR is placed on the July meeting agenda.
A Board member or AAA 1-B staff member attends each BOC's July meeting to answer any questions and
encourage approval of the AIP. No action by a BOC is considered approval. The AAA 1-B notifies OSA by
August 1 of the status of county level approval of the AIP.
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MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
Area Agency On Aging 1-B FY: 2013
Plan Overview
AAA Response:
The AAA 1-B is a non-profit organization that is responsible for services to more than 550,000 persons age
60 and older and adults with disabilities residing in Livingston, Macomb, Monroe, Oakland, St. Clair and
Washtenaw counties. The AAA 1-B is dedicated to: 1) advocating on issues of concern to older persons
and persons with disabilities; 2) allocating federal and state funds for social and nutrition services; 3)
ensuring access to a network of long-term care services; 4) developing new older adult and independent
living service programs; 5) coordinating activities with other public and private organizations; and 6)
assessing the needs of older adults and adults with disabilities and linking them with needed
community-based long-term care services. The AAA 1-B prioritizes activities that allow older people to
maintain their independence with dignity and places a special emphasis on assistance to frail, low-income,
disadvantaged, and minority elders and adults with disabilities.
This AIP proposes to support the following array of services:
Adult Day Health Service
Care Management
Chore
Community Living Program Services
Community Living Services
Congregate Meals
Elder Abuse Prevention
Evidence-Based Disease Prevention
Grandparents Raising Grandchildren
Health Benefits Education
Hearing Assistance
Home Delivered Meals
Home Injury Control
Homemaking
Information & Assistance
In-Home Respite
Legal Assistance
Long Term Care Ombudsman
Medication Management
National Family Caregiver Support Program
Out-of-Home Respite
Personal Care
Public Education
Resource Advocacy
Transportation
Vision Services
Volunteer Caregiver
FY 2012 State Goals Update
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MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
Area Agency On Aging 1-B FY: 2013
- AAA 1-B staff trained 18 leaders to facilitate the evidence based Personal Action Towards Health (PATH)
programs in the community
- Two AAA 1-B contracted partners (National Kidney Foundation of Michigan and Arthritis Foundation)
funded with remaining ARRA dollars reached 541 "completers" of the PATH program
- Over 10 professionals, including 1-B Registered Dietician, were trained as facilitators of the evidence
based "Healthy Eating for Older Adults" nutrition program
- Mobility management program "myride2" launched in May. The purpose of myride2 is to provide mobility
coordination for older adults and adults with disabilities in Oakland and Macomb counties. Toll free phone
number and website for the service have been established
- 1B staff and others working in the field of housing successfully advocated for the waiver of the "40% rule"
in assisted living settings (rent can't be more than 40% of income).
- Approximately 14 Creating Confident Caregiver (CCC) programs scheduled throughout FY 12, plus an
additional veteran specific class. Two AAA 1-B staff were certified as CCC Master Trainers
- The Coordinated Community Response Coalition (CCRC) of Oakland & Wayne counties, chaired by AAA
1-B staff, established an interim housing project for victims of elder abuse and exploitation
- Both Monroe and Washtenaw county collaboratives working on the prevention of elder abuse, neglect
and exploitation (PEANE) held their first ever Elder Justice summits.
- Over 200 professionals attended the annual Judith J. Wahlberg lecture and training in February, focused
on medication challenges and psychiatric disorders among the elderly
- AAA 1-B has convened a workgroup of representatives from local homecare agencies to research and
develop a report on the demonstrated outcomes of homemaking and person care services, and highlight
the value of these services. The report is anticipated to be completed in the third quarter of FY 12.
- Successfully reduced the waitlist for OSA funded home and community based services to by 100%
through the use of services through the Community Living Program, and increased serving by 50%.
FY 2013 Goals & Partnerships highlights
The development of a comprehensive and coordinated service delivery system has been facilitated by the
AAA 1-B through partnerships with a diverse array of private and non-profit organizations dedicated to
delivering quality services. This year, we will continue to focus on improving access to needed long-term
care resources for targeted populations by growing the Community Living Program (CLP) and using
specific strategies to help people to use their own resources to purchase or try services rather than being
placed on a waiting list. In-home, access and respite services will continue to remain a high priority, as well
as exploring opportunities to strengthen other community services and enhance opportunities for older
adults and adults with disabilities to engage in more evidence-based wellness and prevention activities.
Highlights for 2013 include growth of the Care Transitions program, expansion of our Evidence Based
programs into less populated areas of our region, implementation of our mobility management service,
further exploration of the opportunities to diversify our business model, implementation of our Aging and
Disability Resource Center (ADRC) plan, updating of our strategic plan, advocacy efforts related to
Integrated Care to ensure AAA 1-B is still involved in the long-term care needs of dual eligibles, and
continued progress with our goals and objectives set out in the FY 2010-2012 Multi-year Plan.
Budget Scenario Planning
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Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
The AAA 1-B is planning for FY 2013 with maintenance of FY 2012 funding for all services. We anticipate
OSA programs will be maintained in 2012 with no reduction in funding. Although 2013 federal funding
levels have not yet been determined, the AAA 1-B is planning for maintenance of 2012 federal funding as
well. There is a potential for additional funding at the state level for the Aging and Disability Resource
Centers, Alzheimer's education and Elder Abuse prevention services. If approved, how this funding with be
distributed to Area Agencies on Aging has not yet been determined.
One significant change is in the use of Title III-D funds. The Administration on Aging (AoA) has mandated
that all III-D funds be used solely to support evidence-based programs, such as PATH, Matter of Balance,
Creating Confident Caregivers, etc. The full list of approved programs is available on the AoA
website. Previous AAA 1-B services funded under the Title III-D funds include hearing services, vision
services, some respite services and medication management. These services will now be funded primarily
under Title III-B funds.
Contingency Plan
In the event that federal funding is reduced, the AAA 1-B will adjust funding cuts in accordance with the
AAA 1-B prioritization plan (see Prioritization Data Spreadsheet in the Appendices). Under this scenario,
the Home Injury Control and Public Education programs could be cut. Funding from the congregate meal
program may be transferred to protect the high priority home delivered meal program.
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Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
Public Hearings
AAA Response:
Date Location Time Is Barrier Free No of Attendees
05/30/2012 AAA 1-B Southfield office 09:30 AM Yes 27
Narrative:
A public hearing was held on May 30. 2012 at the AAA 1-B Southfield Office. Twenty seven people
attended, including ten MA 1-B staff people and 1 OSA representative. People had the option of
participating by phone or in-person.
Notice of the public hearing was placed in the newspaper, distributed via email to the service provider and
advocacy network, and posted on the AAA 1-B website.
An overview and highlights of the plan were provided by the AAA 1-B CEO and the Director of Network
Development. All attendees were provided with an opportunity to provide feedback.
Two agencies submitted written comments, Livingston County Catholic Charities (LCCC) and Oakland
Livingston Human Service Agency (OLHSA). It was also reiterated to attendees that written feedback was
being accepted until June 1,2012.
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MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
Area Agency On Aging 1-B FY: 2013
Available Resources & Partnerships
AAA Response:
As in FY 12, the AAA 1-B will continue to work to address identified unmet needs by attaining the highest
value from existing local, county, state and federal resources; utilizing these funds to leverage other public,
private and individual resources; and maintaining and enhancing families' ability to assist older persons in
need. It will be necessary to successfully engage in a variety of collaborative partnerships; resource and
program development activities; and advocacy on behalf of older persons in order to accomplish these
outcomes. The AAA 1-B recognizes the county planning efforts in the forms of "blueprints for aging" and
"senior needs assessments" as imperative to accomplishing the above outcomes.
This plan stipulates the use of available state and federal funds to support older adult services. Although
maintenance funding for FY 13 is anticipated, state sources have seen significant decreases over the last
several years and federal reductions for 2013 are being threatened as a part of deficit reduction. In
addition to these resources, a truly comprehensive service delivery system will require substantial
contributions of resources from other local sources. The predominant method of supplementing state and
federal dollars with local resources is through the adoption of senior millages, which are present in 61 of 83
Michigan counties. However, only two Region 1-B counties. Monroe and St. Clair, have senior millages
(which raise approximately $3 million each), and several municipalities have local millages that are either
dedicated to older adult services (Bloomfield Hills, Madison Heights, Milford, Oakland Township,
Rochester, and Rochester Hills) or are partially dedicated in combination with other uses, such as
recreation (Saline). In the other four non-millage counties, county boards of commissioners commit a
significant amount of general fund dollars for older adult services, and local municipalities are expected to
provide leadership in supporting the operation of senior centers. While this matrix of support has created a
strong service delivery system, these local sources of support are expected to continue to decline in FY
2013 due to a decline in property tax-based revenue. AAA 1-B is also working with the Monroe county
effort to renew the senior millage in FY 12, and with St.Clair county to secure an increase in FY 2012. The
potential loss of support provided through senior millages would be devastating in these communities.
Many areas where resources are clearly lacking and are inadequate to address needs will remain
throughout the region. The AAA 1-B will cointinue to address this problem of shrinking resources in a
variety of ways including: 1) educating funders and decision makers about the importance and need for
older adult services; 2) identifying opportunities for partnerships with other public and private resources to
preserve or expand services; and 3) instituting new models for service delivery, such as the Community
Living Program, which has made significant impacts on the reduction of the waitlists for services.
The AAA 1-B is intimately involved with numerous local planning bodies, such as the county human service
collaborative councils, the various aging councils and collaboratives, and many issue specific initiatives
such as the elder abuse coalitions and the dementia related coalitions. We place a high value on the need
to maintain and build upon these local relationships in order to ensure our efforts have a further reach into
the community and we are able to pool resources with other aging and disability focused agencies.
In addition to these county or local level initiatives, there are several initiatives that depend on the strength
of our community partners and relationships, such as:
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Area Agency On Aging 1-B FY: 2013
1 MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
Care Transitions (CT): The Care Transitions program is discussed in detail in the Regional Program
Development Objective section of this plan. The AAA 1-B has partnered with numerous local agencies to
deliver this program, including Beaumont Hospital Troy, Henry Ford Health Systems Macomb (Clinton
Two), McClaren Oakland Hospital, Canterbury on the Lake (Skilled Nursing Facility), Beaumont Hospice,
Henry Ford Hospice, Critical Signal Technologies, Premier Visiting Physicians, Oakland Family Services,
Michigan Peer Review Organization, Beaumont Home Care , and GoLean, Inc. AAA 1-B received funding
from Centers for Medicare & Medicaid Services (CMS) to provide this program in the community for at
least two years, with the opportunity to extend the funding and program for another three years. Together
with our partners, the program aims to reduce hospital readmission rates for high risk Medicare
beneficiaries.
Program for All inclusive Care for the Elderly (PACE): AAA 1-B is working with several partners, including
United Methodist Retirement Communities (UMRC) and University of Michigan Health Systems, to explore
the development of an integrated care service delivery PACE site in the Ypsilanti area, with the potential to
serve dual-eligibles in portions of Washtenaw and Monroe counties. This initiative is still under review by
the AAA 1-B CEO and CFO, but AAA 1-B is eager to have a potential part in bring an alternate service
delivery model to dual eligibles in our region.
Aging and Disability Resource Center (ADRC): AAA 1-B has worked with numerous partners, including
three local Centers for Independent Living (CIL), to submit a plan to Michigan Office of Services to the
Aging for approval of a regional ADRC. In April 2012, our ADRC of Southeastern Michgian plan was
approved as an "emerging ADRC". AAA 1-B now will focus on working with our partners on
implementation and delivery of the goals set out in the plan. More information on the AAA 1-B ADRC plan
can be found in the MMAP/ADRC section of this AIP.
Lesbian, Gay, Bisexual, Transgender (LGBT) efforts: AAA 1-B is working with several partners to increase
awareness, acceptance and understanding of the specialized needs of LGBI older adults. AAA 1-B has a
staff person trained by the National Resource Center on LGBI Aging to bring training to older adult service
providers in Michigan. We are the only agency to offer this training in the state of Michigan. AAA 1-B is
also a member of the local LGBT Older Adult Coalition, which includes a variety of community partners,
including (but not limited to) Adult Well Being Services, Affirmations, ACLU Detroit, KICK, Oakland Family
Services, Medilodge of Southfield, Presbyterian Villages of Michigan and a representative from the State
Commission on Aging.
Integrated Care (IC): Throughout FY 12, AAA 1-B has been monitoring and advocating on the state's plan
to move toward an Integrated Care plan for Medicare and Medicaid dual-eligibles. AAP, 1-B is working on
behalf of older adults, the service provider network, and Area Agencies on Aging to ensure that the needs
of older adults and people with disabilities are the top priority in the Michigan IC model, and that the
extensive experience and expertise of AAA's and the service provider network will continue to be available
to consumers under this long-term care IC model. As the plan develops and is implemented throughout
FY 13, AAA 1-B will continue to advocate and stay involved in the planning process, foster relationships
with prospective integrated care organizations for the purpose of preserving the AAA 1-B role in managing
MI Choice services, and do all that we can to ensure the strengths of AAA 1-B are incorporated into the
array of benefits that will be coordinated through the Michigan IC plan.
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MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMP
Area Agency On Aging 1-B FY: 2013
The Community Living Program (CLP), discussed in detail in this plan, will also continue to redistribute
resources to community care management clients and assist individuals to use their own resources more
effectively. Community partners, such as the Resource Advocacy contractors, are key to the succesful
expansion of this program to reach more older adults.
Finally, the AAA 1-B is in the final stages of wrapping up it's inaugural 3-Year Strategic Plan (FY 10-12),
which includes collaborative efforts to enhance services and revenues through new business development,
adoption of best practices, branding and advocacy. FY 13 will include the implementation of a revised
strategic plan, with a continued development and implementation focus on collaborative efforts and
partnerships.
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Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
Access Services
Information and Assistance
Starting Date 10/01/2012 Ending Date
Total of Federal Dollars $200000.00 Total of State Dollars
Geographic area to be served:
AAA 1-B Region: Livingston, Macomb, Monroe, Oakland, St. Clair and Washtenaw counties
List each goal for the program, including timeline and expected outcome:
Goal: To apply for AIRS accreditation for the AAA 1-B Resource Center.
Expected Outcome: To enhance the credibility of the AAA 1-B's information and assistance service.
Timeline: September 30, 2013
Goal: Continue to incorporate the mobility options counseling service into the Resource Center.
Expected Outcome: Improved access by older adults to mobility related services including ways to
maintain current mobility.
Timeline: September 30, 2013
Outreach
Starting Date 10/01/2012 Ending Date
Total of Federal Dollars $102167.00 Total of State Dollars
Geographic area to be served:
AAA 1-B Region: Livingston, Macomb, Monroe, Oakland, St. Clair and Washtenaw counties
List each goal for the program, including timeline and expected outcome:
Goal: Restructure the site map of the AAA 1-B website to enhance the navigational experience of older
adults, adults with disabilities and family caregivers.
Expected Outcome: A more clear understanding of the programs and services available to the different
audiences served by the AAA 1-B
Timeline: September 30, 2013
Goal: To initiate a branding review for the AAA 1-B in regards to awareness within the agency's target
market
Expected Outcome: To increase the awareness of the AAA 1-B among older adults, adults with disabilities
and family caregivers.
Timeline: September 30, 2013
Case Coordination and Support
09/30/2012
09/30/2013
Starting Date 10/01/2012
Total of Federal Dollars $402.000.00
Ending Date
Total of State Dollars
09/30/2013
Geographic area to be served:
AAA 1-B Region: Livingston, Macomb, Monroe, Oakland, St. Clair and Washtenaw counties
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Area Agency On Aging 1-B FY: 2013
Planned Next Year:
Planned Next Year:
Planned Next Year:
Planned Next Year:
300
300
30
1.100
Planned Next Year: 50
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
List each goal for the program, including timeline and expected outcome:
Care Management
Starting Date 10/01/2012 Ending Date 09/30/2013
Total of Federal Dollars $10500000 Total of State Dollars $1.028.664.00
Geographic area to be served:
AAA 1-B Region: Livingston, Macomb, Monroe, Oakland, St. Clair and Washtenaw counties
List each goal for the program, including timeline and expected outcome:
Goal: To continue to maintain a minimal to no waitlist for all OSA funded care management services.
Expected Outcome: Older adults requesting in-home and other OSA funded care management services
will receive services quicker, assisting in prevention of unneccessary nursing home placement or
hospitalization. Older adults on the MI-Choice Waiver will continue to be offered OSA services as funding
allows, permitting some older adults to receive services immediately rather than waiting for several years
for the Waiver services.
Timeline: September 30, 2013
Goal: Conduct at least four trainings for care management and commmunity living consultant staff on new
technology, practice guidelines, person-centered thinking and self-directed care. All new CSS staff will
attend formal person centered thinking within their first year of hire.
Expected Outcome: Care managers and community living consultants will keep their knowledge and skill
levels current to the agency and state priorities and models for provision of care for participants. Care
managers will be better equipped to embrace agency culture change.
Timeline: September 30, 2013
Goal: Coordinate services, through the Community Living Program (CLP), for older adults transitioning out
of the 30 day service period for the CMS funded Care Transitions program.
Expected Outcome: At least 50 participants in the Care Transitions program will continue to receive
services after the 30 day Care Transitions funding period is completed, allowing for unnecessary
interruption or discontinuation of home and community based services by enrolling older adults into CLP.
Having a process for continuation of services could further assist in the prevention of unneccessary
hospitalization.
Timeline: September 30, 2013
Number of client pre-screenings:
Number of initial client assesments:
Number of initial client care plans:
Total number of clients (carry over
plus new):
Staff to client ratio (Active and
maintenance per Full time care
MATCH:
Source of Funds Cash Value:
Current Year:
Current Year:
Current Year:
Current Year:
Current Year:
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$83,416.00 In-kind $200,000.00
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
Area Agency On Aging 1-B
Source of Funds
Source of Funds
OTHER RESOURCES:
Source of Funds Cash Value:
Source of Funds Cash Value:
Source of Funds Cash Value:
FY: 2013
In-kind
In-kind
In-kind
In-kind
In-kind
Cash Value:
Cash Value:
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MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPS)
Area Agency On Aging 1-B FY: 2013
Program Development Objectives (State)
State Plan Goal: Goal One
Work to Improve the health and Nutrition of Older Adults
AAA Response:
Objective:
Coordinate and facilitate at least 8 Evidence Based Disease Prevention/Health Promotion (EBDP)
programs in the less populated areas of the 1-B region, with an emphasis on Livingston, Monroe and St.
Clair Counties.
Timeline:
October 1, 2012- September 30, 2013
Activities:
Activities necessary to complete this project include:
- Analysis of the location of EBDP programs through FY 12 and Identification of geographic areas serviced
through AAA 1-B EBDP contract for FY 13, to identify gaps in service territory
- Communication with senior centers, senior housing, and service providers in each of these counties to
identify locations to hold the workshops and promote the program
- Recruitment of additional volunteers to facilitate the programs
- Identification of facilitators for each of the programs, Facilitators may be trained AAA 1-B staff, trained
volunteers, or other trained professionals.
- Tracking and reporting of programs and participation
Staff time allocated to the objective:
This goal will be primarily driven by the Network Development department. The Program
Manager/Training Specialist will take the lead in coordinating these efforts. The Program Manager for
Nutrition Services and the Respite and Residential Services Specialist will also assist in the coordination
and facilitation of these programs, as they are each trained on at least one EBDP program. The
opportunity to utilize a care manager specialized in EBDP is also being explored in the Community and
Support Services department. A total of .50 FTE will be allocated towards this project.
Resources to be mobilized/utilized:
111-D Funds and Program Development funds
Expected Outcome:
At least 50 older adults will benefit from having access to an EBDP program, including PATH, Matter of
Balance, and/or Healthy Eating for Successful Living in Older Adults. These programs are targeted for
areas that have received few to no EBDP in FY 11 and/or FY 12. AAA 1-B expects to fill the gaps not
serviced by the AAA 1-B EBDP program contracts.
State Plan Goal: Narrative
The narrative should explain what the program development efforts intend to do to improve the quality of
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MICHIGAN OFFICE OF SERVICES TO THE AGING
cr-z/ ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPS)
Area Agency On Aging 1-B FY: 2013
life for older adults in the PSA; whether older persons will receive what they want; and identify the effort
and expenses involved. The FY 2013 AIP should include this narrative even if there are no new objectives
or changes, or updates. It is OSA's expectation that program development efforts be meaningful to older
adults within the PSA. Complete the Narrative under the Objective box below. Enter "We° in Timeline,
Activities, and Expected Outcome boxes.
AAA Response:
Objective:
FY 13 includes the addition of one new state program development objective (Evidence Based programs
expansion) and one new regional program development objectives (Care Transitions). However, there is
much additional work continuing based on our Multi-Year Plan, and our FY 12 objectives being carried over
and expanded upon for FY 13.
In addition to the two new objectives, ongoing objectives are as follows:
1. Explore and test alternative meal delivery methods and menus. This currently includes exploration of
congregate meal site hours, increasing use of volunteers to maintain access to more rural sites, and
developing an on-line registration system for congregate sites. We are also looking at the addition of an
Asian specific congregate or home-delivered meal program in Oakland county.
2. Secure additional resources to support the preservation and expansion of public transportations
services for older adults, in collaboration with public transit authorities and local transit service providers.
This currently includes participation on several local and regional transportation planning bodies, support of
the regional transportation efforts, and development of the mobility management service myride2,
discussed in detail later in this plan.
3. Identify affordable housing options for low and middle income older adults and adults with disabilities:
This currently includes advocacy for maintenance of the 40% rule and expansion of the AAA 1-B
affordable assisted living program.
4. Partner with the Ann Arbor and Blue Water Centers for Independent Living (CILs) and the Disability
Network of Oakland Macomb to create a foundation for development and implementation of a coordinated,
decentralized ADRC model. This currently has been accomplished as our application was accepted for an
emerging ADRS status. See ADRC section of this plan for more details.
5. Provide information and training to caregiver aimed at helping them better manage the stress related to
caregiving. This currently is primarily being addressed through the facilitation of Creating Confident
Caregivers throughout our region. Over 15 classes are planned for FY 12. See &guotother grants and
initiatives&guot; section of this plan for more details.
6. Increase awareness of elder abuse in Region 1-B. Currently 1-B is active in multiple county level
collaboratives and initiatives throughout our region. In late FY 12, 1-B will begin working with all of the
Elder Abuse Prevention contractors to develop a media awareness campaign centered on elder abuse,
with the anticipation that this campaign will carry into FY 13.
7. Provide at least 25 training sessions for at least 1,000 aging professionals, advocates and lay leaders.
Printed On: 6/6/2012 14
Area Agency On Aging 1-B FY: 2013
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MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
This is on target for FY 12 and is being accomplished through our quarterly training programs as well as
our annual Judith J. Wahlberg lecture. Important to note that over the past several years, AAA 1-B has
grown the program to reach over 1000 professionals annually. In addition to providing additional skills and
knowledge to professionals in the aging and disability fields, the training program is able to generate some
revenue for AAA 1-B to cover the administrative costs of the program. In FY 13, we hope to more closely
explore the gaps in training for direct care workers, and potentially offer some low-cost trainings to assist
direct care providers in keeping their staff up to date on topics related to hands on care, aiming to improve
the quality and effectiveness of care provided to older adults. We will also continue to build upon our
efforts in training service providers how to be more culturally aware and provide access to the Lesbian,
Gay, Bisexual and Transgender (LGBT) older adult population. We are also discussing a partnership with
Hospice of Michigan, which would bring the opportunity to host a quarterly traininig on cultural diversity es it
relates to a specific ethnic or cultural population, with CEU's available. Lastly, AAA 1-B is working on a
partnership with Boston University to offer the service provider network, AAA 1-B staff, Board of Directors
and Advisory Council members a low-cost training program that provides CEU's and the opportunity to
earn a Certificate in Aging.
8. Identify measureable outcomes and indicators for select funded services that demonstrate the positive
impact of services on consumers and family caregivers. In FY 12 the focus of this effort is on personal
care and homemaking services. A group of service providers, in partnership with 1-B staff, are
collaborating on research, advocacy, and an outcomes report development to demonstrate the importance
of these two services. An additional service will be identified for research and outcomes identification in
FY 13 - potentially respite services.
Other objectives expanded into FY 13 are related to growth and development of the evidence-based
Healthy Eating for Older Adults program, efforts related to cdllaborations between aging and mental health
providers, and improvement of the AAA 1- B website to make it more accessible and user-friendly. Many
of these objectives are discussed in more detail throughout the AIP, and additional FY 13 highlights are
mentioned in the Plan Overview.
All of the AAA 1-B objectives tie not only into the state program goals, but also the 1-B strategic plan. The
program objectives are developed with these standards in mind, as well as the prioritization of services and
in consideration of the gaps in services for older adults. Our Multi-Year Plan (MYP) for FY 2010-2012
included feedback from older adults via survey and focus group to identify their needs and priorities, and
guided the development of the AAA 1-B goals. (Note: The MYP for FY 10-12 will carry-over into FY 13,
due to a decision at the state level to delay all MYP's at all Michigan Area Agencies on Aging until FY
14-16). All goals are developed with the intention of improving the quality of life of older adults and
provision of effective and competent services in the community.
Timeline:
n/a
Activities:
n/a
Expected Outcome:
n/a
Printed On: 6/6/2012 15
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (Art/IPs)
Printed On: 6/6/2012 16
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
Area Agency On Aging 1-B FY: 2013
Program Development Objectives (Regional)
CARE TRANSITIONS FY 2013 OBJECTIVE
Objective:
Achieve project goals for the Centers for Medicare and Medicaid (CMS)funded Community-Based Care
Transitions Program (CCTP) to assist three partner hospitals reduce 30-day readmission rates for high risk
Medicare fee for service beneficiaries.
Activities:
AAA 1-B Community-Based Care Transitions Program will become fully operational in three partner
hospitals. Five strategies will be utilized based on the Care Transitions Intervention model to provide
Transitions Coaching to high risk patients discharged home or to skilled nursing facilities.
Resources Mobilized:
Funding for the CCTP will come from CMS and be used to support Transitions Coaching and the purchase
of needed supportive services for CCTP patients train a pool of specialized service providers. Hospitals
have donated in-kind contributions of time and access, and the AAA 1-B will utilize materials, training and
expertise contributed or purchased from CMS, the Care Transitions Intervention program, partner hospitals
and skilled nursing facilities, and the MPRO — Michigan's Quality Improvement Organization.
Who Will Benefit:
Discharged Medicare fee for service patients with Chronic Heart Failure, Chronic Obstructive Pulmonary
Disease, Acute Myocardial Infarction, 'pneumonia, and those with a history of frequent and recent'
readmissions. Hospitals will benefit by experiencing a reduction in avoidable readmissions for discharged
Medicare patients.
Staff Positions and Time Allocated:
The CCTP will require 21 FTE positions, with all project costs paid under the agreement with CMS.
Additional support will be provided by existing AAA 1-B care staff including the Chief Financial Officer,
Chief Executive Officer, Director of Administrative Services, Director of Operations, and Director of
Research, Policy Development and Advocacy. The additional support will be the equivalent of .75 FTE,
Desired Outcome:
Patients assisted through the CCTP will have a reduced rate of unplanned hospital readmissions for 30
days after discharge that is lower than the hospital average for patients with comparable conditions, as
measured by data published by CMS. Partner hospitals will experience an all-cause readmission rate
reduction of 20% by April, 2014.
Also, AAA 1-B will learn the test the effectiveness of combining evidence-based Care Transitions
Intervention Transitions Coaching with health education materials and supportive services on reducing
hospital readmissions; gain experience at this new skill set; and determine whether this is a new business
opportunity that can be replicated with additional hospitals and funding sources.
Printed On: 6/6/2012 17
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
Advocacy Strategy
AAA Response:
The Area Agency on Aging 1-B (AAA 1-B) advocacy strategy will focus on issues identified as priorities
under the AAA 1-B FY 2011-12 Advocacy Platform, and will be modified to respond to emerging issues
during the fiscal year planning period. Advocacy efforts relating to funding services will focus on expanding
resources needed to satisfy the demand for services. Advocacy efforts relative other priority services will
emphasize effecting policy and systems change to make these services more responsive to the needs of
older persons. Program development priorities will receive advocacy attention emphasizing support for
research, demonstration projects, and development of innovative partnerships.
The AAA 1-B advocacy priorities and objectives are determined by actions of the AAA 1-B Advisory
Council and Board
of Directors. The Advisory Council establishes advocacy direction through the development of
recommendations by
its ad hoc study committees, or reviews issues at Council meetings, and recommends positions to the
Board of
Directors. In addition, advocacy priorities will be influenced by the platform for Older Michiganians Day
2012, which focuses on:
• Investing in quality long term care options focused on cost-effective solutions that meet the needs of
citizens;
• Providing suitable housing, transportation and health care choices to support independent living and
strengthen the economy; and
• Ensuring safety and security through elder abuse protection.
Advocacy issue identification will also stem from the AAA 1-B Consumer Advisory Boards, input from our
collaborative partners, and in response to legislative or regulatory activity at the federal, state, or local
levels. A specific emphasis will be placed on advocating for systems change, policies, and resources that
will foster the rebalancing of Michigan's Medicaid long term care services system with a greater emphasis
on development and access to community-based options.
All advocacy activities are undertaken with special consideration given to the needs of targeted populations
to assure
that policies and programs are responsive to the needs of vulnerable, socially, and economically
disadvantaged older
persons.
The AAA 1-B strives to provide leadership on advocacy issues within Region 1-B; directly influence
decision makers
through the provision of information and analysis of older adult needs; and facilitate the direct involvement
of older
adults in advocacy on their own behalf. The AAA 1-B Advocacy Blueprint describes the following activities
that the
AAA 1-B, through the efforts of senior advocates, Board and Council volunteer leadership, staff, and other
interested
Printed On: 61612012 18
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
Area Agency On Aging 1-B FY: 2013
parties, will undertake to fulfill the mission to advocate for the needs of older adults:
SENIOR ADVOCATES
Senior Advocacy Network (SAN)
The SAN is a network of individuals and organizations that are committed to following public policy issues
which affect
older adults, and speaking out on behalf of the needs of older persons. Members of the SAN receive
informational
mailings on various issues from the AAA 1-B; call, write, and speak with elected officials and other key
decision
makers; attend public information sessions; and provide leadership in urging others to be active senior
advocates.
Michigan Senior Advocates Council (MSAC)
The AAA 1-B appoints representatives to the MSAC. These representatives also sit on the AAA 1-B
Advisory Council.
MSAC members meet monthly in Lansing when the legislature is in session. They review introduced bills of
importance to seniors, formulate positions on these bills, provide testimony before legislative committees,
and
regularly meet with their elected representatives to advocate on a wide range of issues.
AAA 1-B Advisory Council and Board of Directors
The AAA 1-B Advisory Council and Board of Directors are charged with the responsibility to aggressively
advocate on
behalf of older adults in their region. They accomplish this by adopting the FY 2011-12 Advocacy Platform,
arriving at positions relative to bills introduced at the state and federal levels, commenting on proposed
policies and regulations, and by providing testimony at various hearings, forums, and meetings.
AAA 1-B Staff
As part of the AAA 1-B, staff are charged with advocating on behalf of older adults consistent with the
agency's
mission, and advocacy permeates the agency. Staff at the AAA 1-B coordinate advocacy efforts, serve as
-front line"
advocates (i.e. care managers), and educate others about the needs and unmet needs of older adults in
the region
(e.g. family care givers and the aging network).
ADVOCACY TOOLS
The Advocate
In order to educate the AAA 1-B advocates about current issues of concern, the agency produces The
Advocate
newsletter monthly. The Advocate is distributed electronically and as a paper copy. Through The
Advocate, senior
advocates can track pending and passed legislation on the local, state and federal levels, learn about
upcoming
Printed On: 6/6/2012 19
Area Agency On Aging 1-B FY: 2013
**--Z MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (ArOPs)
advocacy events, and get tips for advocating more effectively.
Legislative E-Newsletter
The Legislative E-Newsletter provides elected officials with relevant and timely information regarding older
adults in
their district. The publication is a mix of testimonies from the AAA 1-B clients, information about services
that will be
useful to their constituents, useful demographic data for policy decisions, and updates regarding new
programs for
seniors.
Legislative Analyses
In addition to the two newsletters, the AAA 1-B provides analysis of legislation that is pertinent to older
adults. The
legislative analyses are provided to the AAA 1-B Advisory Council and Board of Directors to facilitate their
decision
making of whether or not to advocate for or against a particular bill. Upon approval of the Board, the
appropriate
persons (staff, volunteers, senior advocates) use the analysis to educate elected officials regarding the
pros or cons of
the bills and the potential effect on older adults.
AAA 1-B Advocacy Platform
In November 2010 the AAA 1-B approved an advocacy platform which identifies the public policy issues
that will be the
focus of agency advocacy activities. This was developed in collaboration with, and support from,
organizations and
individuals concerned about the welfare of older adults and adults with a disability.
ADVOCACY ACTIVITIES
Legislative Visits
Regular, face-to-face contact with elected officials and their staff is a key component of the AAA 1-B 2009
Advocacy
Blueprint. The AAA 1-B CEO plans monthly visits with the legislators from Region 1-B, with the goal of
meeting with
each of the state's legislators at least once during the year. The agency also participates in the Area
Agency on Aging Association (4AM) sponsored legislative activities.
Older Michiganians Day
The statewide Older Michiganians Day (OMD) offers opportunities for advocates to gather and hear about
local issues of importance as well as to advocate on behalf of the statewide OMD legislative platform.
Printed On: 6/6/2012 20
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
Community Focal Points
Describe the rationale and method used to assess the ability to be a community focal point, including the
definition of community.
Explain the process by which community focal points are selected.
1. AAA DEFINITION FOR COMMUNITY:
A city, village or township which is defined as a municipal civil division under state law. A religious, racial
or ethnic group whose membership extends across municipal boundaries constitute a social community.
2. RATIONALE FOR DEFINITION:
Each municipality is defined as a separate community because the majority of older Region 1-B residents
identify most strongly with the municipal civil division in which they reside, and the municipalities are most
often a primary sponsor of community focal points for the delivery of services to older adults. In addition,
the nature of adjacent communities often differs significantly as one crosses municipal boundaries.
However, many older adults maintain strong ties to religious, racial or ethnic organizations which preserve
cultural heritage and foster a sense of community among members. Assimilation into American culture
may or may not have occurred among these groups, yet there remains a primary desire to identify oneself
with a cultural affiliation, as opposed to one's municipality of residence.
3. RATIONALE AND PROCESS FOR SELECTION OF THE COMMUNITY FOCAL POINTS:
All organizations that serve as a community-based source of information and services for older adults shall
be considered a community focal point. Senior centers, county-level aging organizations including the
AAA 1-B county offices, and religious, racial or ethnic organizations function as community focal points.
Focal points at a minimum serve as a point of contact for older persons to learn about or be linked to older
adult resources in their community, and offer space for the facilitation of programs. The effectiveness of
identified focal points varies greatly from thriving senior centers with multiple service, recreational,
nutritional, and social programming, to small part-time centers and agencies that struggle financially and in
attracting participants. Recognition of the variance of senior center effectiveness is reflected in the work of
the AAA 1-B/Michigan Association of Senior Center Enhancement and Promotion Task Force, which has
produced a series of recommendations to elevate recognition of senior centers as viable community focal
points.
The process for designating community focal points begins with the identification of senior centers,
county-level aging organizations and religious, racial or ethnic groups that serve as focal points in each
Region 1-B municipality. Public officials are provided an opportunity to review and comment on proposed
Community Focal Points at two public hearings on the AAA 1-B FY 2010-2012 Multi Year Plan. Based
upon comments received at the public hearing, the AAA 1-B Advisory Council and Board of Directors act
to designate the community focal points.
COMMUNITY FOCAL POINT SERVICES KEY
Printed On: 6/6/2012 21
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPS)
A. Chore Services
B. Computer Classes
C. Congregate Meals
D. Driving Classes
E. Education/Lifelong Learning
F. Food Commodity Distribution
G. Friendly Reassurance
H. Health Screenings/Fairs
I. Home Delivered Meals
J. Intergenerational Activities
K. Legal Assistance
L. Medicare/Medicaid Assistance
M. Mobile Library
N. Outreach (Home Visits)
0. Physical Fitness/Exercise
P. Support Groups
Q. Tax Filing Assistance
R. Transportation
S. Travel Programs
T. Vision Services
U. Hearing Impaired Services
V. Volunteer Opportunities
W, Other
Provide the following information for each focal point within the PSA. List all designated community focal
points with name, address, telephone number, website, and contact person. This list should also include
the services offered, geographic areas served and the approximate number of older persons in those
areas. List your Community Focal Points in this format.
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Sterling Heights Senior Citizen Center
40200 Utica Rd., P.O. Box 8009, Sterling Heights, MI 48313
586-446-2750
Cindy Guzi
19,954
Sterling Heights
A, B, C, D, E, G, H, I, J, L, 0, P, Q, R, S, T, Other: Social Activities, Library
Chaldean Federation of America
29850 Northwestern Hwy., Suite 250, Farmington Hills, MI 48034
www.chaldeanfederation.org
248-996-8384
Joseph T. Kassab
Chaldean Elders
G, J, K, V, Other: Refugee Assistance
Printed On: 6/6/2012 22
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Arab-American and Chaldean Council
28551 Southfield Rd. Ste. #204, Lathrup Village MI 48076
www.myacc.org
248-559-1990
Dr. Radwan Khoury or Haifa Fahkouri
Arab and Chaldean Elders
A, E, G H,IJ, L, N, P, 0, R, T. U. V
Northfield Twp. Senior Center
9101 Main St., P.O. Box 431, Whitmore Lake, MI 48189
www.twp.northfield.mi.us/services/sr_center/sr_center home
734-449-2295
Susan Laity
734
Whitmore Lake
A, E, G, H, J, K, L, M, 0, 0, S, V, Other: Diabetic Shoes
Hartland Senior Center
9525 Highland Rd, Howell, MI 48843
www.hartlandseniors.org
810-626-2135
Alice Andrews
2,909
Hartland Twp., Oceola Twp., Tyrone Twp.
B, C, 0, E, F, G, H, I, J, K, L. N, 0, P, 0, R, S, T
Hazel Park Senior Center
620 W. Woodward Heights Blvd., Hazel Park, MI 48030
248-546-4093
Barbara Scott
2,757
Hazel Park
C, F, H, I, R, S, T, V
Commerce-Richardson Senior Center
1485 Oakley Park Dr., Commerce Twp., MI 48390
www.commercetwp.com/seniors
248-473-1830
Emily England
3,626
Commerce Two
B, C, H, 0, S, V
Finnish Center Association
35200 W. 8 Mile Rd., Farmington Hills, MI 48335
vvww.finnishcenter.org
248-478-6939
Lois Makee
Finnish Elders
Printed On: 6/6/2012 23
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPS)
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
E, H, S, V. Other: Social Activities
Charter Twp. Of Chesterfield Senior Ctr.
47275 Sugarbush, Chesterfield Twp., MI 48047
586-949-0400
Carol Rose
4,334
Chesterfield Twp., New Baltimore
H, J, 0, R, S, V
Clinton Twp. Senior Activity Center
40730 Romeo Plank Rd., Clinton Twp., MI 48038
www.clintontownship-mi.gov/seniors
586-286-9333
Matthew Makowski
17,453
Clinton Twp.
C, D, E, G, H, J, K, L, 0, P, R, S, T, V, Other: Social outlets, Arts and Crafts, Spa
Services
Turner Senior Resource Center
2401 Plymouth Rd., Ste. C, Ann Arbor, MI 48105
www.med.urnich..edu/geriatrics/tsrc
734-998-9353
Carolyn White
11,839
Ann Arbor
B, C, D, E, G, H, L, 0, P, 0, S, V
Jewish Community Center
15110W. Ten Mile Rd., Oak Park, MI 48237
www.jccdet.org
248-967-4030
Leslee Magidson
4,558
Oak Park, Jewish Elders
B, C, D, E, H, J, 0, P, Q, R, S, V, Other: Cultural, Jewish Holiday and Entertainment
Programs
Chaldean American Ladies of Charity
32000 Northwestern Hwy, Ste 150, Farmington Hills, MI 48334
www.calconline.org
248-538-8300
Jane Shallal or Clair Konja
Chaldean Elders
Other: Holiday Dinners and Catholic Mass, Bingo
Auburn Hills Dept. Senior Services
1827 N. Squirrel Rd., Auburn Hills, MI 48326
Printed On: 6/6/2012 24
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPS)
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
248-370-9353
Karen Adcock
2,206
Auburn Hills
A, B, C, E, F, H, I J, K, L, M, N, 0, P, 0, R, S, T, U, V
Macomb County Health Department
43525 Elizabeth Rd., Mt. Clemens, MI 48043
www.macombcountymi.gov/publichealth
586-469-5280
Thomas Kalkofen
139,027
Macomb County
E, H
Port Huron Senior Center
600 Grand River Ave., Port Huron, MI 48060
810-984-5061
Laura Newsome
9,215
Burtchville Twp., Clyde Twp., Fort Gratiot, Grant Twp., Kimball Twp., Marysville, Port
Huron, Port Huron Twp., Wales Twp.
A, G, H, N, 0, R, S, Other: Loan Closet, Prescription Drug Assistance
Costick Activity Center
28,600 Eleven Mile Rd., Ste. #111, Farmington Hills, MI 48335
248-473-1820
Mary DiManno
17,566
Farmington, Farmington Hills
B, C, D, E, G, H, I, J, K, L, M, N, 0, P, 0, R, S, U, V
Macomb County Community Services Agency
21885 Dunham Rd., Clinton Twp., MI 48036
www.macombcountymi.gov/mccsa
586-469-6999
Frank Taylor
139,027
Macomb County
A, E, F, G, H, I, J, K, L, N, P, Q, R, Other: Information and Referral, Speakers Bureau,
Loan Closet, Weatherization, Financial Assistance
Association of Chinese Americans
32585 Concord Dr., Madison Hgts., MI 48071
www.acadetroit.org
248-585-9343
Shenlin Chen
Chinese Elders
B, C, E, H, J, L, N, 0, P, Q, R, S, V
Printed On: 6/612012 25
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS AM Ps)
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone.
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Southfield Senior Adult Center
23450 Civic Center Dr., Southfield, MI 48034
www.cityofsouthfield.com/seniors
248-796-4650
Nicole Massina
14,894
Southfield
A, B, C, D, E, F, H, I, J, K, L, N, 0, P, 0, R, S, V
Macomb County Dept. of Senior Citizen Services
21885 Dunham Rd., Clinton Twp., MI 48036
www.macombcountymi.goviseniorservices
586-469-6313
Rhonda Powell
139,027
Macomb County
E. H, I, J, K, L, N, P, Q, R, T, V, Other: Loan Closet, Prescription Assistance,
Speakers Bureau, Counseling, Caregiver Support, Grief Support, Kinship Care, Adult
Day, Information and Referral, Housing Options Counseling, Emergency Cell Phone
Distribution
Council on Aging, Inc., Serving St. Clair Co.
600 Grand River Ave., Port Huron, MI 48060
www.thecouncilonaging.org
810-987-8811
Laura Newsome
26,445
St. Clair County
A, C, G, H, I, L, N, 0, Q, R, S, V, Other: Loan Closet, Information and Referral
St. Clair Shores Senior Activities Center
20000 Stephens, St. Clair Shores, MI 48080
586-498-2414
Sue Fickau
16,447
St. Clair Shores
A, B, C, D, E, G, H, I, J, L, 0, P. 0, R, S, T, Other: Social Activities, Library
Ypsilanti Township Recreation Center
2025 East Clark Rd., Ypsilanti, MI 48198
http://ytown.org/government/township-departments/recreation
734-544-3800
Deborah Aue
6,124
Ypsilanti Twp., Superior Twp.
B, C, D, E, F, G, H, J, L, M, 0, P, Q, R, S, T, U, V, Other: Social Activities
Richmond Twp. Senior Center
75701 Memphis Ridge Road, PO Box 306, Richmond, MI 48062
Printed On: 6/6/2012 26
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
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Persons:
Service Area:
Services:
Name:
Address:
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Persons:
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Services:
Name:
Address:
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Persons:
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Services:
Name:
Address:
Website:
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Persons:
Service Area:
Services:
Name:
Address:
Website:
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Contact Person:
Persons:
Service Area:
Services:
586-727-6700
Cathy Wylin
846
Richmond
C, i, 0, P, R, 5, Other: Information and Referral, Social Activities
Fowlerville Senior Center
203 N. Collins St., Fowlerville, MI 48836
517-223-3929
Patrick Essenmacher
2,272
Cohoctah Twp.,Conway Two., Fowlerville, Handy Twp., losco Twp.
B, C, H, N, 0, P, S, U, Other: Social Activities, Bread Delivery
Madison Heights Senior Center
29448 John R, Madison Heights, MI 48071
www.madison-heights.org/departments/senior_center
248-545-3464
Lee Fedel
5,586
Madison Heights
A, B, C, H, 0, R, S, V, Other: Information and Referral, Loan Closet
Saline Area Senior Center
7190 North Maple Rd. Saline, MI 48176
www.salineseniors.org
734-429-9274
Rina Chemin
5,589
Bridgewater Twp., Freedom Twp., Lodi Twp., Pittsfield Twp., Saline, Saline Twp., York
Twp.
B, C, D, F, H, I, J, K, 0, P, 0, R, S, T, V
Howell Senior Center
925 W. Grand River Ave., Howell, MI 48843
www.howellrecreation.org/seniors
517-546-0693
Cathy Skidmore
6,238
Deerfield Twp., Genoa Twp., Howell City, Howell Twp., Marion Twp., Oceola Twp.
A, B, C, E, H, I, J, K, M, 0, P, 0, S, T, V
Orion Senior Center
21 East Church St., Lake Orion, MI 48362
www.orion.lib.mi.us/townshio/seniorcenter/senior.html
248-693-2066
Lisa Sokol
3,019
Orion Twp,
A, B, C, H, K, L, N, 0, P, Q, S, Other: Cell Phone Donation Program
Printed On: 6/6/2012 27
Area Agency On Aging 1-B FY: 2013
7, .7 gm!
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPS)
Southeastern Michigan Indians Assoc., Inc. Name:
Address: 26641 Lawrence St, Center Line, MI 48015
Website:
Telephone: 586-756-1350
Contact Person: Euphemia Franklin
Persons: 2,248
Service Area: Center Line, Native American Elders
Services: A, C, E, F, G, H, I, J, K, L, N, 0, Q, R, S, T, U, V, W Other: Social Activities
Name:
Address:
Website:
Santosh Multicultural Resource Center
4205 Woodcreek Dr., Ypsilanti, MI 48197
Telephone: 734-930-1953
Contact Person: Chandana Sarkar
Persons:
Service Area: South Asian Elders
Services:
Name: South Lyon Center for Active Adults
Address: 1000 N. Lafayette, South Lyon, MI 48178
Website: www.slcs.us/
Telephone: 248-573-8175
Contact Person: Jamie James
Persons: 2,844
Service Area: South Lyon, Lyon Twp.
Services: B, D, E, G, H, J, K, L, N, 0, P, Q, R, S, T, H, V, Other: Social Activities, Health and
Beauty, Secretary of State Onsite, Loan Closet, Information and Referral
Name: Shelby Township Senior Center
Address: 51670 Van Dyke, Shelby Twp., MI 48316
Website:
Telephone: 586-739-7540
Contact Person: Lori DePauw
Persons: 10,326
Service Area: Shelby Twp., Utica
Services: B, C, E, H, I, J, K, 0, P, R, S, T, U, V, Other: Social Activities, Crafts, Quilting,
Watercolor Classes
Name: Cherry Beach Sernior Center
Address: 7232 S. River Rd., Marine City, MI 48039
Website:
Telephone: 810-765-3523
Contact Person: Debbie Heraty
Persons: 9,406
Service Area: Algonac, Casco Twp., China Twp, Clay Twp., Columbus Twp., Cottrellville Twp., East
China, Ira Twp., Marine City, St. Clair, St. Clair Twp.
Services: A, B, C, D, E. G, H, I, J, K, L, N, 0, P, 0, R, 5, T, U, V
Name:
Address:
Website:
Water Tower Park Center
11345 Harold Drive, Luna Pier, MI 48157
Printed On: 6/6/2012 28
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPS)
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
734-848-8700
Wendy Colter
1,625
Erie Twp., LaSalle Twp., Luna Pier
C, K, 0, Other: Social Activities
Fraser Senior Center
34935 Hidden Pine Dr., Fraser, M I 48026
www.ci.fraser.mi.us
586-296-8483
Kathy Kacanowski
2,948
Fraser
B, G, H, 0, R, S, Other: Social activities, Reflexology and Massage
Independence Senior Center
6000 Clarkston Rd., P.O. Box 69 Clarkston, MI 48348
www.itpr.org
248-625-8231
Margaret Barton
3,770
Independence Twp.
C, D, F, H, I, J, K, L, N, 0, P. Q. R, S, T, U, V, Other: Social Activities, Alternative
Medicine, Gardening
Eastpointe Senior Center
16600 Stephens Dr., Eastponte, MI 48021
586-445-5084
Mary Grant
6,672
Eastpointe
A, B, H, J, 0, P, 0, R, S
Tucker Senior Center
26980 Ballard, Harrison Twp., MI 48085
www.harrison-township.org/id32.htm
586-466-1498
Eileen Holly
3,603
Harrison Twp.
C, 0, R, S, Other: Social Activities
Bedford Senior Citizen Center
1653 Samaria Rd., Temperence, MI 48182
http://monroe.lib.mi.us/community_info_organizations_bedford senior_center.htm
734-856-3330
Pamela Rybka
6,478
Bedford Twp., Erie Twp., Ida Twp., Luna Pier, Whiteford Twp.
C, 0, 0, Other: Loan closet, Social Activities
Printed On: 6/6/2012 29
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPS
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
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Persons:
Service Area:
Services:
Name:
Address:
Website:
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Persons:
Service Area:
Services:
Name:
Address:
Website:
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Persons:
Service Area:
Services:
Name:
Address:
Website:
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Persons:
Service Area:
Wixom Senior Citizen's Center
49045 Pontiac Trail Wixom, MI 48393
248-624-4557
Tracy McMahan
993
Wixom
B, D, E, H, J, 0,0, ft S, V
Ann Arbor Community Center
625 North Main, Ann Arbor, MI 48105
www.annarbor_communitycenter.org
734-662-3128
Yolanda Whiten
11,839
Ann Arbor
C, G, H, N. 0, 0, Other: Social Activities
Pittsfield Senior Center
701 W. Ellsworth, Ann Arbor, MI 48108
www.pittsfieldtwp.orgidepartments/sup/parks/senior_html
734-822-2117
Carol Presley
2,380
Pittsfield Twp.
B, C, D, E, G, H, 0, P, Q, S, V
Sullivan Senior Center
13613 Tuttlehill Road, Milan, MI 48161
734-439-1733
Frankie Foidl
856
London Twp., Milan, Milan Twp.
C, H, K, Q, S
Oak Park Senior Center
13600 Oak Park Blvd., Oak Park, MI 48237
www.oakpark-mi.com/Recreation/Senior_Activities.htm
248-691-7400
Lynn Davey
4,558
Oak Park
A, B, C, H, 1, K, 0, Q, R, S, T, U, V
Milford Senior Center
1100 Atlantic St., Milford, MI 48381
www.villageofmilford.org/1/village/senior_center.asp
248-685-9008
Nancy lzzard
1,939
Milford Twp.
Printed On: 6/6/2012 30
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
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Services:
Name:
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Persons:
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Services:
Name:
Address:
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Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
C, H, K. 0,0, R, S, V
Catholic Social services of Washtenaw/Blueprint for Aging
4925 Packard Rd., Ann Arbor, MI 48108
www.csswashtenaw.org or www.blueprintforaging.org
734-971-9781
Lawrence Voight
35,478
Washtenaw County
L, P, 0, V, Other: Respite, Information and Referral
Clawson City Senior Citizen Center
509 Fisher Court, Clawson, MI 48027
248-583-6700
Kathy Leenhouts
2,419
Clawson
C, H, I, Q, R, V, Other: Information and Referral
Addison Twp. Senior Center
1440 Rochester Rd., Leonard, MI 48367
248-628-3388
Jeanette Brown
709
Addison Twp.
C, H, V
Waterford Senior Center
3621 Pontiac Lake Rd., Waterford, MI 48328
www.waterford.k12.mi.usiseniorcenter
248-682-6134
Robert Brady
10,317
Waterford Twp.
C, F, G, H, I, K, N, P, Q, S, U, V, Other: Loan Closet
Birmingham Area Senior Coordinating Council (BASCC)
2121 Midvale, Birmingham, MI 48009
www.bascc.org
248-203-5270
Renee Cortright
3,484
Birmingham
A, B, C, D, E, G, H, I, J, K, L, N, 0, P, Q, R, S, V, U, V
Printed On: 6/6/2012 31
Area Agency On Aging 1-B FY: 2013
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
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Persons:
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Services:
Name:
Address:
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Services:
Name:
Address:
Website:
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Persons:
Service Area:
Services:
Name:
Address:
Website:
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Contact Person:
Persons:
Service Area:
Services:
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPS)
Chelsea Senior Citizen Activity Center
512 E. Washington St., Chelsea, MI 48118
www.chelseaseniors.org
734-475-9242
Trihn Pifer
3,456
Chelsea, Sylvan Twp., Lima Twp., Lyndon Twp.
C, D, E, F, G, H, J, L, 0, P, 0, S, V
Dexter Senior Nutrition Center
7714 Ann Arbor St, Dexter, MI 48130
734-426-5397
Cindy White
618
Dexter
B, C, D, G, I, L, 0, 0, U, V
Gerry Kulick Community Center
1202 Livernois, Ferndale, MI 48220
248-473-1830
Julie Hall
2,815
Ferndale
A, B, C, D, E, F, G, H, I, J, K, L, N, 0, P, 0, R, S, T, U, V
Monroe County Health Dept.
2353 S. Custer Rd., Monroe, MI 48161
www.co.monroe.mi.us
734-240-7800
Rebecca Head or Carol Austerberry
21,829
Monroe County
E, H, P
Older Persons Commission
650 Letica Dr., Rochester, MI 48307
www.opcseniorcenter.org
248-608-0255
Marye Miller
12,735
Oakland Twp., Rochester, Rochester Hills
B, C, D, E, F, G, H, I, J, K, L, N, 0, P, 0, R, 5, T, V, Other: Social Activities,
Fundraisers
Printed On: 6/6/2012 32
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPS)
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
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Persons:
Service Area:
Services:
Name:
Address:
Website:
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Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Hamburg Senior Center
10407 Merrill, PO Box 157, Hamburg Twp., MI 48139
www.hamburg.mi.us
810-231-4266
Christine Hoskins
1,964
Hamburg Twp.
B, C, F. G, I, J, 0, 0, 5, U, V
Frenchtown Senior Citizen Center
2786 Vivian Rd., Monroe, MI 48162
734-243-6210
Barbara Mazur
4,513
Berlin Twp., Carleton, Exeter Twp., Frenchtown Twp.
C, H, K, 0, P, S, Other: Adult Day Services, Social Activities, Fundraising
Brighton Senior Center
850 Spencer Rd., Brighton, MI 48116
www.brightoncity.org
810-299-3817
Marcy Hosking
7,228
Brighton Brighton Twp. Genoa Twp. Green Oak
C, H, I, J, K, L, 0, Q, R, S, V
Lighthouse of Oakland County
46152 Woodward, Pontiac, MI 48342
www.lighthouseoakland.com
248-920-6000
John Ziraido
7,548
Pontiac
A, E, F, G, Q, R, Other: Budget Counseling, Prescription Assistance
Ypsilanti Senior Citizen Center
1015 Congress, Ypsilanti, MI 48193
www.cityofypsilanti.com/servicesirecreation/scc
734-483-5014
Monica Prince
1,999
Ypsilanti
C, E, G, H, J, M, 0, 0, V, Other: Social Activities
Dundee Senior Citizen Center
284 Monroe St., Dundee, MI 48131
734-529-2401
Bob Clark
1,444
Dundee Twp., Petersburg, Summerfield Twp.
Printed On: 6/612012 33
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
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Persons:
Service Area:
Services:
Name:
Address:
Website:
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Persons:
Service Area:
Services:
Name:
Address:
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Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
C, H, I, K, 0, S
Ann Arbor Senior Center
1320 Baldwin, Ann Arbor, MI 48104
www.ci.ann-arbor.mi.us/Community Services/Parks/Senior Center/senior_main.html
734-769-5911
Pam Simmons
11,839
Ann Arbor
B, C, D, E, G, H, J,M,O, P, 0, S, V, Other: Senior Housing Awareness, Publish A TV
Show, Social Activities
Manchester Seniors Citizens
912 City Rd. Manchester, MI 48158
http://vil-manchesterorg
Marian Ahrens
855
Manchester Twp., Sharon Twp.
C, I
Pearl Wright Senior Center
21131 Garden Lane, Ferndale, MI 48220
248-542-6752
Joyce Bond
1,135
Royal Oak Twp.
H, 0, R, V
Novi Senior Center
25075 Meadowbrook, Novi, MI 48375
248-347-0414
Rachel Zagaroli
5,107
Novi
A, B, C, 0, E, F, G, H, I, J, K, L, M, N, 0, P, Q, R, S, T, Li, V
Taekeuk Village
3712 Williams, Wayne, MI 48184
734-729-7920
Eun Jong
Korean Elders
Other: Social Activities
Printed On: 6/6/2012 34
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPS)
Name: Association of Chinese Americans Detroit Chinatown Drop-In/Outreach Center
Address: 32585 Concord Dr., Madison Heights, MI 48071
Website: www.acadetroit.org
Telephone: 248-585-9343
Contact Person: Shenlin Chen
Persons:
Service Area: Chinese Elders
Services: B, C, E, H, J, L, N, 0, P, 0, R, S, V
Name: International Institute of Metropolitan Detroit
Address: 111 E. Kirby, Detroit, MI 48202
Website: www.iimd.org
Telephone: 313-871-8600
Contact Person: Wojciech Zolnowski
Persons:
Service Area: Polish and Eastern European Elders (Ukrainian, Romanian, Yugoslavian, Albanian)
Services: E, J
Name: Stilwell Manor/Joseph Coach Manor
Address: 26600 Burg Rd., Warren, MI 48089
Website:
Telephone: 586-758-1310
Contact Person: Becky Rose
Persons: 30,560
Service Area: Warren
Services: C, H, 0, S, Other: Social Activities
Name: Berkley Recreation Dept.
Address: 2400 Robina, Berkley, MI 48072
Website:
Telephone: 248-546-2450
Contact Person: Kevin Price
Persons: 2,422
Service Area: Berkley
Services: A, B, E, G, H, J, K, L, N, 0, Q, R, S, T, U, V
Name: Royal Oak Senior renter
Address: 3500 Marais, Royal Oak, MI 48073
Website: www.ci.royal-oak.nni.us/senior/index
Telephone: 248-246-3912
Contact Person: Paige Gembarski
Persons: 10,788
Service Area: Royal Oak
Services: A, B, C, D, E, F, G, H, I, K, L, N, 0, P, Q, R, S, T, U, V
Name: Bowen Senior Center
Address: 52 Bagley St., Pontiac, MI 48341
Website:
Telephone: 248-857-5723
Contact Person: Alma Moss
Persons: 7,548
Service Area: Pontiac
Printed On: 61612012 35
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPS)
Services: B, E, 0, Other: Social Activities
Name: Ash Seniors
Address: 700 Carleton Rockwood Rd., P.O. Box 21, Carleton, MI 48117
Website:
Telephone: 734-586-8063
Contact Person: Rita Sanders
Persons: 1,072
Service Area: Ash Twp.
Services: K, V, Other: Social Activities
Name: Troy Community Senior Center
Address: 3179 Livernois, Troy, MI 48083
Website: wwvv.ci.troy.mi.us/ParksRec/SeniorCitizens
Telephone: 248-524-3484
Contact Person: Carla Vaughn
Persons: 11,500
Service Area: Troy
Services: A, B, C, D, E, F, H, I, J, K, L, M, 0, P, 0, R, 5, U, V, Other: Loan Closet
Name: Mitchell Senior Center
Address: 3 First St., Yale, MI 48097
Website:
Telephone: 810-387-3720
Contact Person: Debra Green
Persons: 901
Service Area: Brockway Twp., Greenwood Twp., Kenockee, Lynn Twp., Yale
Services: A, G, El, N, 0, 0, R, S, Other: Loan Closet, Prescription Drug Assistance
Name: Gregory Area Senior Center
Address: 126 Webb St, PO Box 120, Gregory, MI, 48137
Website:
Telephone: 734-498-2502
Contact Person: Richard Ellsworth
Persons: 450
Service Area: Unadilla Twp.
C, F, G, H, I, J, L, 0, S
Name: Putnam Township Senior Center
Address: 131 S. Howell, Howell, MI 48169
Website: www.co.livingston.mi.us
Telephone: 734-878-1810
Contact Person: Beverly Smith
Persons: 1,431
Service Area: Pickney, Putnam Twp., Unadilla Twp.
Services: B, C, F, G, H, I, J, L, M, N, 0, S, Other: Resource Advocacy, Information and Referral,
Loan Closet
Name:
Address:
Website:
Guest Community Center
16221 Fraxho Road, Roseville, MI 48066
Printed On: 6/6/2012 36
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
586-445-5597
Debra Goethals
9,146
Roseville
Arthur Leslow Community Center
120 Eastchester, Monroe, MI 48161
monroe.lib.mi.us
734-241-4313
Tracy Palm
4,063
t'vlonroe
C, E, H, J, 0
The Monroe Center
15275 South Dixie Highway, Monroe, MI 48161
www.co.monroe.mi.us
734-241-0404
Sandie Pierce
7,808
LaSalle Twp., Monroe, Monroe Twp., Raisinville
A, B, C, D, E, F, G, H. I, J, K, L, M, N, 0, P, 0, R, S, T, U, V, Other: Durable Medical
Equipment, Nutrient Supplements, Information and Assistance to Cancer Patients,
Their Families, Caregivers and Care Providers
Area Agency on Aging 1-B Livingston/Washtenaw Access Center
3941 Research Park Dr., Suite B, Ann Arbor, MI 48108
www.aaalb.com
734-213-6704
Shavon Walton
54,088
Livingston and Washtenaw Counties
L, Other: Information and Assistance, Care Management, vOuciCy
Bloomfield Township Senior Services
4315 Andover Road, Bloomfield Hills, MI 48302
248-723-3500
Christine Tvaroha
23,471
Bloomfield Hills, Bloomfield Twp., Orchard Lake, West Bloomfield Twp.
B, H, I, Q, 0, P, R, S, V, Other: Loan Closet, Telephone Reassurance
Dublin Community Senior Center
685 Union Lake Road, White Lake, MI 48386
248-698-2394
Kathy Gordineer
3,163
White Lake
A, B, C, D, E, F, H, I, J, L, 0, P, R, S, T, U, V
Printed On: 6/612012 37
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPS)
Name:
Address: 3325 Grange Hall Rd., Holly, MI 48442
Website:
Telephone: 248-634-0749
Contact Person: None
Persons: 2,022
Service Area: Holly, Rose Two.
Services: C, 0, S, Other: Case Management
Name: Oxford Veterans Memorial Civic Center
Address: 28 North Washington, Oxford, MI 48051
VVebsite: www.oxfordtownship.orgicitizens.html
Telephone: 248-628-9056
Contact Person: EvaId Jorgensen
Persons: 10,593
Service Area: Oxford Twp.
Services: A, N, R, S, Other: Social Activities
Name: Jewish Community Center - West Bloomfield
Address: 6600 W. Maple Rd., West Bloomfield, MI 48322
Website: www.jccdet.org
Telephone: 248-661-1000
Contact Person: Mark Lit
Persons:
Service Area: Jewish Elders
Services: B, C, E, F, G. H, J, 0, P, Q, R, S, V
Name: Capac Senior Center
Address: 315 W. Meier St., Capac, MI 48014
Website:
Telephone: 810-395-7889
Contact Person: Jan Hathcock
Persons: 1,642
Service Area: Berlin Twp., Capac, Emmett Twp., Mussey Twp., Riley Twp.
Services: A, G, H, 0, N, Q, R, S, Other: Information and Referral, Prescription Drug Assistance
Name: Jewish Community Center of Washtenaw County
Address: 2935 Birch Hollow Dr., Ann Arbor, MI 48108
Website:
Telephone: 734-971-0990
Contact Person: Lesley Bash
Persons: 11,839
Service Area: Ann Arbor, Jewish Elders
Services: C, E, J, 0, Other: Social Activities
Holly Presbyterian Village
Name:
Address:
Website:
Armada Twp. Senior Center
75400 N. Ave,, P.O. Box 306, Armada, MI 48005
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MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
Area Agency On Aging 1-B FY: 2013
Telephone: 586-784-8050
Contact Person: Cathy Wynn
Persons: 672
Service Area: Armada Twp.
Services: C, E, I, 0, P, R, S, Other: Information and Referral, Social Activities
Name: Lenox Township Senior Center
Address: 63975 Gratiot Ave., Lenox, MI 48050
Website:
Telephone: 586-727-2085
Contact Person: Teri Girten
Persons: 883
Service Area. Lenox Two.
Services: H, 0
Name: St. Anne's Senior Center/Warren Community Center
Address: 6100 Arden, Warren, MI 48092
Website:
Telephone: 586-939-3110
Contact Person: Sister Mary Jane Kleindorfer
Persons: 30,560
Service Area: Warren
Services: 0, S, V, Other: Social Activities
Name: Washington Senior Activity Center
Address: 57880 Van Dyke, Washington, MI 48094
Website:
Telephone: 586-786-0131
Contact Person: Sandy Keown
Persons: 2,593
Service Area: Washington Twp.
Services: A, B, C, H, K, N, 0, 0, R, Other: Loan Closet, Telephone Reassurance
Name: Edna Burton Senior Center
Address: 345 Ball St., PO Box 429, Ortonville, MI 48462
Website: www.brandontownship.us/v2/seniors/index.htm
Telephone: 248-627-6447
Contact Person: Annette Beach
Persons: 1,754
Service Area: Groveland Twp., Brandon Twp.
Services: C, R, V, Other: Loan Closet
Name: Highland Twp. Senior Center
Address: 209 N. John St., P.O. Box 249, Highland, MI 48357
Website:
Telephone: 248-887-1707
Contact Person: Cathy DeRusha
Persons: 2,051
Service Area: Highland Twp.
Services: C, H, K, M, N, Q, ft S, V
Printed On: 6/6/2012 39
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Northville Senior Adult Services
303 W. Main St., Northville, MI 48167
www.ci.northville.mi.us/Services/SeniorServices/SeniorServicesOverview.htm
248-349-4140
Rachel Zargaroli
534
Northville
A, H, 0, P, 0, R, S, Other: Loan closet, Information and Referral, Social Activities
Oakland Livingston Human Service Agency - Livingston Office
2300 E. Grand River, Ste. #107, Howell, MI 48843
www.olhsa.org
517-546-8500
Marie Verheyen
18,610
Livingston County
A, F, L, N, Q, Other: Guardianship/Conservatorship, Home Rehabilitation, Loan
Closet, Undesignated Temporary Financial Aid, Weatherization
Oakland Livingston Human Service Agency - Oakland Office
196 Cesar E. Chavez Ave., Pontiac, MI 48343
www.oihsa.org
248-209-2600
Marie Verheyen
177,634
Oakland County
A, F, G, L, N, R, Other: Housing Counseling, Personal Care/Housekeeping, Respite
Care, Undesignated Temporary Financial Aid, Weatherization
Ray Township
64255 Wolcott Road, PO Box 306, Ray, MI 48096
586-749-3358
Cathy 'y'Vylin
554
Ray Two.
E, I, 0, P, R, S, T, Other: Information and Referral, Social Activities
Richmond Community Center
36164 Festival, Richmond, MI 48062
586-752-9601
Stacie Vankirk
846
Richmond
C, D, E, I, 0, S, Other: Social Groups
Printed On: 6/6/2012 40
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPS)
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
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Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
PP rsorIR:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Romeo Senior Activity Center
361 Morton, Romeo, MI 48065
rvvbparksrec.org/Senior.htm
586-752-9601
Debbie Webber
4,806
Ray Twp., Romeo, Washington, Bruce Twp.
A, C, D, E, H, I, J, K, L, N, 0, P, 0, R, S, T, U, V, Other: Loan Closet, Telephone
Reassurance
Roseville Senior Activity Center
18185 Sycamore St., Roseville, MI 48066
586-777-7177
Leona Niedoliwka/ Tony Lipinski
9,146
Roseville
F, R, Other: Social, Distribution of 911 Emergency Phones
Monroe County Commission on Aging
29 Washington St., Monroe, MI 48161
734-240-7363
Terri Hamad
21, 829
Monroe County
Other: Prescription Expense Assistance
Monroe County Opportunity Program
1148 S. Telegraph, Monrore, MI 48161
734-241-2775
Stephanie Kasprzak
71 ,R7Q
County-Wide
A, F, N, R, Other: Home Rehabilitation, Housekeeping/Personal Care, Respite,
Financial Aid, Weatherization
Area Agency on Aging 1-B Macomb Access Center
39090 Garfield, Suite 102, Clinton Twp., MI 48038
www.aaal b.com
586-226-0309
Barbara Lavery
139,027
Macomb County
L, Other: Information and Assistance, Care Management, Advocacy
Printed On: 6/6/2012 41
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS AMPs)
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Area Agency on Aging 1-B St. Clair Access Center
501 Gratiot Blvd., Suite 2, Marysville, MI 48040
www.aaa1b.com
810-388-0096
Barbara Lavery
26,445
St. Clair County
L. Other: Information and Assistance, Care Management, Advocacy
Area Agency on Aging 1-B Oakland Office
29100 Northwestern Hwy., Suite 400, Southfield, MI 48034
www.aaalb.com
800-852-7795
Tina Abbate Marzolf
177,634
Oakland County
L, Other: Information and Assistance, Care Management, Advocacy
Pleasant Ridge Community Center
4 Ridge Rd., Pleasant Ridge, MI 48069
248-542-7322
Scott Pietrczak
407
Pleasant Ridge
Other: Social Activities
Brown Center: Jewish Vocational Service
29699 Southfield Rd., Southfield, MI 48076
www.jvsdetroit.org
248-233-4000
Peter Ostrow
Jewish Elders
E, J, 0, S, V, Other: Adult Day Services, Social Activities
Area Agency on Aging 1-B Monroe Access Center
14930 LaPlaisance, Suite 130, Monroe, MI 48161
www.aaa 1h.com
734-241-2012
Gerilyn Selmek
21,829
Monroe County
L, Other: Information and Assistance, Care Management, Advocacy
Jack and Patti Salter Community Center
1545 E. Lincoln Ave., Royal Oak, MI 48067
wvvw.ci.royal-oak.mi.us/senior/index
248-246-3900
Kim Mannaioni
10,788
Royal Oak
Printed On: 6/6/2012 42
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPS)
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
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Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
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Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
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Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
A, B, 0,0, E, F, G, H, I, K, L, N, 0, P, 0, R, S, T, U, V
Italian American Cultural and Community Center
43843 Romeo Plank Rd., Clinton Twp., MI 48038
www.iacsonline.net
586-751-2855
Martin Garagiola
Italian Elders
Social Activities
LaAmistad Senior Center/Ruth Peterson Center
990 Joslyn Rd., Pontiac, MI 48340
248-858-2307
Pablo Moran Jr.
7,548
Pontiac
C, H, 0, Other: Social Activities
Owen Jax Parks & Recreation Center
8207 East Nine Mile Road, Warren, MI 48089
586-757-7480
Becky Rose
30,560
Warren
C, 0, Other: Social Activities
West Bloomfield Parks &amp:amp:amp:amp:amp; Recreation
4640 Walnut Lake Rd., W. Bloomfield, MI 48323
248-451-1900
Daniel J. Navarre
11,609
West Bloomfield Twp.
D, H, 0, Q, R, S
Huntington Woods Parks & Recreation/City of
pgat..599§ptiiv86tistrthaingjogwri§, MI 48070
248-541-3030
Nancy Waldman
962
Huntington Woods
H, N, R, Other: Telephone Reassurance
Printed On: 6/6/2012 43
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
Name:
Address:
Website:
Telephone:
Contact Person:
Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
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Persons:
Service Area:
Services:
Name:
Address:
Website:
Telephone:
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Persons:
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Services:
Milan Senior & Community Activity Center
45 Neckel Court, Milan, Michigan 48160
http://milan.mi.us/community_center.shtml
734-439-1549
Jennifer Michalak or Ben Swayze
1,865
Augusta Twp., Milan, York Twp.
C, D, E, G. H, J, K, M, 0, 0, R, S, U, V, Other: Social Activities
Springfield Township Parks & Recreation
12000 Davisburg Rd.
http://wv.AN.springfield-twp.us/pr_srServices.htm
248-634-0412
Sarah Richmond
3,770
I, R, Other: Social Activities
Cherry Beach Senior Center
7232 S. River Rd., Marine City, MI 48039
810-765-3523
Debbie Heraty
9,406
Algonac, Casco Twp., China Twp, Clay Twp., Columbus Twp., Cottrellville Twp., East
China, Ira Twp., Marine City, St. Clair, St. Clair Twp.
A, B, C, D, E, G, H, I, J, K, L, N, 0, P, C:), R, S, T, U, V
Printed On: 6/6/2012 44
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
Community Living Program
The Community Living Program has become a vital program of the AAA 1-B, allowing the agency to reach
more older adults, and for the first time in years, maintain no waiting list for OSA funded care management
services. FY 12 growth of the CLP includes the development of coupons for specific 1-B services to
expand private pay options, the development of an "introductory offer" which allows private pay clients the
ability to try services "free" for 30 days before committing to a longer term purchase of services, and the
successful implementation of our CLP tiers, ranging from telephonic care management services to more
traditional in-home care management services. All of these processes have contributed to the success of
the program and the aforementioned waitlist elimination. AAA 1-B has also successfully partnered with
Resource Advocacy contractors and a few HUD building service coordinators to promote and coordinate
CLP services in their respective communities. We plan to expand this effort in FY 13 by increased HUD
building partnerships, and potential partnerships with the nutrition service provider assessors for CLP.
Three AAA 1-B staff are able to facilitate PCP/PCT trainings. While the majority of AAA 1-B staff have
received PCP/PCT training, FY 13 will focus on the training of additional/new staff members, and offering a
minimum of three trainings to the provider network. The provider network trainings will target the service
providers that provide direct care services, particularly in-home services, residential services and adult day
services. AAA 1-B is also exploring the potential to partner with other agencies, such as AAA 1-C, to
extend the reach of these trainings to our provider network.
Options counseling will be a natural transition for AAA 1-B, as it closely mirrors the practices put into place
through our CLP Tier 3 telephonic care managers, known as Community Living Consultants (CLC). Our
Information & Assistance specialists will be the primary group trained to implement options counseling.
Options counseling is also a major component of our ADRC implementation plan. Additionally, options
counseling has been written into the service definition for our Resource Advocacy contractors. Working
with these partners, we will be able to reach more older adults with options counseling services.
As mentioned previously, in FY 12 the AAA 1-B was able to eliminate the waiting list for OSA services by
connecting all older adults in need of in-home services with a telephone based care manager. Rather than
being placed on a waiting list, the older adult was given an opportunity to speak quickly with a CLC to
identify services they needed to keep them independent, and prevent any unnecessary nursing home
placement. All older adults are screened for risk, and if their risk score indicates a higher potential for
nursing home placement, they are "turfed up" to a higher level of care management beyond the telephone
based CLC. In FY 12, AAA 1-B staff began contacting all older adults on the MI-Choice waitlist to identify
their current need for services, and were able to offer services through CLP to assist in prevention of
nursing home placement. This allowed people to remain on the waitlist for full MI-Choice services while
still receiving some services through CLP. This practice will continue as needed into FY 13.
AAA 1-B will continue to promote self-directed service delivery by allowing a participant to hire a friend or
family member as their care provider through the umbrella worker or Agency with Choice model. AAA 1-B
works closely with each participant to help them understand the options under self-directed service,
including any risks or responsibilities that come along with this service. We find that many participants
take advantage of this opportunity to have someone they know well be their regular care provider, as
opposed to the traditional option of using the worker assigned by an agency. Private pay clients can also
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Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
select this option, and many of our service providers currently have non 1-B clients that utilize the
self-directed model.
For several years, the AAA 1-B has worked with the Veterans Directed Home and Community Based
Services program. In FY 12, funding for this program was not expanded, so additional referrals from the
VA are extremely limited. Only 1 referral was received in FY 12, and one thus far in FY 13.. AAA 1-B will
continue to assist and serve participants currently enrolled in this program, and will serve any new referrals
received as a result of attrition.
The AAA 1-B, in partnership with the three Centers for Independent Living, has been very involved with the
development of the application for emerging ADRC status. This was achieved in April 2012. The ADRC
will be very committed to ensuring unbiased information and assistance and options counseling are
provided to older adults, adults with disabilities and family caregivers by all ADRC partners. Partners
directly providing these two services will be required to participate in trainings and meet established quality
measurements developed and implemented by the ADRC leadership committee.
Printed On: 6/6/2012 46
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
Area Agency On Aging 1-B FY: 2013
ADRC/MMAP
ADRC
Indicate if the AAA will participate in the development of ADRC partnership(s)in the PSA. If yes, please
describe the anticipated role the AAA will play in the partnership(s).
AAA Response:
The Area Agency on Aging 1-B (AAA 1-B) is one of four organizations that began the development of the
ADRC partnership in Livingston, Macomb, Monroe, Oakland, St. Clair and Washtenaw counties known as
the ADRC of Southeast Michigan (ADRCSEM). The other three leadership partners are the Blue Water
Center for Independent Living, Disability Network of Oakland and Macomb, and the Ann Arbor Center for
Independent Living.
The ADRCSEM submitted an application in December 2011, and recently submitted in March 2012
additional requested documentation to the Michigan Office of Services to the Aging to become designated
as an emerging ADRC. In April 2012, the ADRCSEM was approved by OSA as an emerging ADRC.
The AAA 1-B, in partnership with the three CIL's, has been actively involved in the development of the
ADRC application through community meetings to increase awareness and knowledge of the ADRC,
recruitment of ADRC community partners, the structure of the ADRCSEM and the writing of the application
for emerging status.
As an emerging ADRC, AAA 1-B will play a key role, with the partnering CIL's to develop a leadership
council consisting of representation from key organizations across the six county region served by the
ADRCSEM. The leadership council will be responsible for the implementation of the ADRCSEM concept
as outlined in the application for emerging status. The AAA 1-B will support the implementation of the
ADRCSEM through a position on the leadership council and also by directly providing, at minimum,
information and assistance services, options counseling, training for community partners and quality
management.
MMAP
If your Agency is a MMAP agency, provide an overview of your program, including numbers of persons
served, volunteer recruitment and innovative ways of getting the information to residents.
AAA Response:
The AAA 1-B is committed to meeting the required performance measures for the MMAP program as
determined by MMAP Inc., and Centers for Medicare and Medicaid Services. In FY 2013, the AAA 1-B will
attain at minimum, 14,348 contacts with Medicare beneficiaries, reach 51,502 individuals through
presentations and events and will provide 10,764 hours of total counseling as reported by MMAP
counselors. In addition, the AAA 1-B will meet established contacts with low income Medicare
beneficiaries, disabled beneficiaries and dual eligible beneficiaries with a mental health disability.
Medicare fraud prevention activities are an integral part of MMAP. The AAA 1-B will continue to provide
assistance to Medicare beneficiaries with reporting fraud and abuse including one-on-one counseling
activities and community presentations.
Printed On: 6/6/2012 47
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPS)
Area Agency On Aging 1-B FY: 2013
The AAA 1-B will be hiring two additional staff to coordinate MMAP volunteers and activities in the counties
of Macomb, St Clair, Livingston and Monroe to help ensure the agency meets the overall MMAP
performance measures as a region and by county within our service area. The current site coordinator will
support MMAP in Oakland County, and the AAA 1-B will continue to partner with Catholic Social Services
of Washtenaw County to serve that county. Additional staffing will help support volunteer recruitment,
management and retention. The Regional Coordinator will be responsible for developing standardized
training for all volunteers based on new Medicare and Medicaid regulations, knowledge gaps identified by
site coordinators and Medicare Open Enrollment. MMAP staff will also be actively deployed in the
community to ensure that the AAA 1-B meets the required performance measures by county in addition to
meeting the overall performance measures as a region.
The AAA 1-B will continue to have a strategic plan for the recruitment of strong volunteers to support the
MMAP program. In FY 2012, the AAA 1-B used radio advertising on key stations that reach a
demographic of professional retirees to recruit and train 20 new MMAP volunteers. A similar strategy will
be used again in FY 2013 with at minimum one MMAP training for new volunteers provided and possibly
additional trainings depending on the capacity of MMAP Inc and the implementation of web-based training.
MMAP has been actively engaged with the development of the ADRC of Southeast Michigan (ADRCSEM)
and has participated in all community meetings, reviewed the application for emerging status and will be an
active partner when the ADRCSEM as the group begins to implement ADRC activities in the six counties
served by the ADRC.
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Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs
Other Grants
1. Describe other grants and/or initiatives the area agency is participating in with OSA and other partners.
AAA Response:
myride2 - Mobility Management Service (JARC & New Freedom)
Time Period: October 2010- September 2013
Amount: $247,855
This service is a one-call, one-click mobility management service and is dedicated to helping
seniors remain mobile for life. This innovative service provides access to transportation and driver
safety information via a toll-free, multi-lingual phone line or interactive website. This service will
help older adults, persons with disabilities and their families to get where they want to go in a
person-centered and empowering process. Mobility Specialists help determine which type of
transportation options are best, and either directly connect callers to providers or schedule the ride
with only one call. Individuals can also search for a provider, request a ride, or find safe driving
information using the web site. Initial service areas are Macomb and Oakland counties, with plans
for expansion in the future. The toll-free number (855-myride2, 855-697-4332) and website
(www.myride2.com) will be launched in May 2012. FY 2013 will focus on adding additional service
areas, marketing toward employment related transportation needs of older adults and adults with
disabilities (per JARC funding), and securing additional partners. Current funding is through FY
2013, and is anticipated through FY 2014. Donations will help to support this program. Partners
include Jewish Family Service, SMART, Centers for Independent Living, Disability Network
Oakland Macomb, and other local/regional transportation advocates. The Mobility Project Manager
continues to explore opportunities for further funding via grants, including future JARC and New
Freedom funds, National Center for Senior Transportation, and the Federal Transit Administration.
2. Describe how these grants and other initiatives will improve the quality of life of older adults within the
PSA.
AAA Response:
The Area Agency on Aging 1-B anticipates helping hundreds of older adults and adults with disabilities
access effective and efficient transportation in FY 2013 through myride2. This will improve the quality of
life for older adults by helping them get to life-sustaining (medical, grocery, pharmacy) and life-enhancing
(social activities, volunteer opportunities, places of worship) activities. Older adults often report feeling
frustrated and/or confused by the lack of coordinated mobility services, and this service will promote
seniors to stay active in their communities by decreasing barriers to community activities and programs.
Most importantly, it will allow people who otherwise would not be able to be successfully mobile in their
community to do so with dignity and respect, enabling them to age in place.
3. Describe how these grants and other initiatives reinforce the area agency's planned program
development efforts for FY 2013.
AAA Response:
The myride2 Mobility Management Service also supports the AAA 1-B's strategic plan, and is linked to
State Plan Goal #4: Improve the Effectiveness, Efficiency, and Quality of Services Provided Through the
Michigan Aging Network and its Partners. As stated previously, the ultimate goal of this service is to help
seniors improve their quality of life and maintain independence by reducing isolation and dependence
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ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPS)
solely on family and friends to get where they want to go. It also increases our community partnership
strength by working with an already implemented transportation service with Jewish Family Service and
collaborating with SMART, the Centers for Independent Living and other local transportation providers and
advocates. Many of the partners for myride2 are key players in the ADRC as well.
4. Describe the area agency's Creating Confident Caregivers initiative for FY 2013.
AAA Response:
The AAA 1-B will continue to coordinate a strong Creating Confident Caregivers (CCC) program in the 1-B
region in FY 13. In addition to being on target to well exceed our goal of reaching 60 caregivers in FY 12,
other FY 12 highlights include: Two staff attaining master trainer status, new partnerships to expand the
program including Evangelical Homes of Michigan to facilitate the Vetereran specific CCC program,
development of a partnership with the former director of the Michigan Office of Services to the Aging to
facilitate CCC workshops, and expansion of the program into all 6 counties in the 1-B region.
FY 13 will be the third year of the program with funding through the ADSSP program via OSA and AoA.
Cathy Backos (Program Manager, Caregiver and Respite Services) is the lead for the 1-B region on this
program. The goal for FY 13 is to train at least 80 caregivers through a minimum of eight sessions
throughout the region. While the ADSSP funds provide the primary support for this program in FY 11-13,
another focus for FY 13 will be to identify potential funding resources beyond FY 13, including the potential
use of III-D funds.
Printed On: 6/6/2012 50
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MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
Appendices
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Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL 8, MULTI YEAR IMPLEMENTATION PLANS (AMPS)
APPENDIX A
Board of Directors Membership
Asian/Pacific African NativeHispanic Persons Total American/ with Female Islander American Origin Membership Alaskan Disabilities
Membership 0 3 0 0 2 9 19 Demographics
Aged 60 and Over 0 1 0 0 2 4 10
...
Elected Community Name of Board Member Geographic Area Affiliation Official Appointed Representative
Maggie Jones Livingston County Commissioner Yes
Toni Moceri Macomb County Commissioner Yes
R. LaMar Frederick Monroe County Commissioner Yes
Helaine Zack Oakland County Commissioner Yes
,
Terry London St. Clair County Commissioner Yes
1 Barbara Levin Bergman Washtenaw County Commissioner Yes _
Andrew Hetzel Regional Public Relations Yes
Amin Irving Regional Corporate/Foundations Yes
Dr. Peter Lichtenberg Regional Gerontology/Geriatrics Yes
Robert McMahon Regional Regional Planning Yes
Mark Rottermond Regional Finance Yes
Jamie Verdi Regional Legal Yes
Karen Wintringham Regional Healthcare Yes
Vacant Regional Yes
Walter Ernst Livingston Older Adult Yes
Representative
Sandra Hann Macomb Older Adult Yes
Representative
Printed On: 6/6/2012 52
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
Aleta Jackson Monroe Older Adult Yes
Representative
Jan Dolan Oakland Older Adult Yes
Representative
Vurn Bartley, Jr. St. Clair Older Adult Yes , , Representative
Tom Miree Washtenaw Older Adult Yes
Representative
Printed On: 6/6/2012 53
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMP s)
APPENDIX B
Advisory Board Membership
Asian/ Native Persons African Hispanic Total Pacific American/ with Female American Origin Membership Islander Alaskan Disabilities
Membership 1 2 0 0 4 9 19 Demographics
Aged 60 and Over 0 0 0 0 4 5 13
Name of Board Member Geographic Area Affiliation
Kellie Boyd Private Sector Representative Disability Network of
Oakland & Macomb
Tom Rau Private Sector Representative Nexcare Health Systems
Sue-Anne Sweeney Private Sector Representative Madonna University
Department of , - Gerontology
Vacant Private Sector Representative
Vacant Private Sector Representative
Beth Adams Public Sector Representative Title III Nutrition Provider
Ann Arbor Meals on
Wheels
Mark McDowell Public Sector Representative Michigan Peer Review
Organization
Willenoa Brown Public Sector Representative Macomb County
Department of Human
Services (FIA)
Catherine Martin Public Sector Representative UAW Retirees
Jeff Brown Public Sector Representative Oakland County
Community Mental
Health
Shenlin Chen Public Sector Representative Title III Provider
Association of Chinese
Americans
Bob Fox Livingston County Older Adult
Representative
Mark Swanson Livingston County Older Adult
Representative
Printed On: 616/2012 54
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPS)
Theresa Monsour Macomb County Older Adult
Representative
Dan Sier Macomb County Older Adult
Representative
SaraMarie Watson Macomb County Older Adult
Representative
Floreine Mentel Monroe County Older Adult
Representative
Steve Faine Oakland County Older Adult
Representative
Jim Forrer Oakland County Older Adult
Representative
Dennis K. Griffin Oakland County Older Adult
Representative
Robert Hull Oakland County Older Adult
Representative
Vacant St. Clair County Older Adult
Representative
Vacant Washtenaw County Older Adult
Representative
Printed On: 616/2012 55
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
APPENDIX C
Current Provider Demographics
Asian/ Native Persons TOTAL African Arab/ Hispanic
American/ with Female (all contractors) Pacific American Chaldean Origin
Island Alaskan Disabilitie (all employees) i
Number of
Contractors by 1 9 0 2 2 4 23 41
Demographics
_
Number of
Contractor 5 51 3 8 11 10 400 488
Employees by
Demographics _
The above table should reflect contractors/staff that are funded by the AAA only. Number of employees of
contractors should reflect a specific point in time. For example, report the numbers as of April 1, 2011. The
data collection date should be the same for all contractors.
The information gathered from this report will be used in the cultural competency work that is being
conducted by OSA. Please contact your field representative for more information.
Printed On: 6/6/2012 56
MICHIGAN OFFICE OF SERVICES TO THE AGING
if If MOMMISSIINONOWN
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPS)
Area Agency On Aging 1-B FY: 2013
APPENDIX D
Proposal Selection Criteria
Date criteria approved by Area Agency on Aging Board: 02/25/2011
In February of 2011, the AAA 1-B Board of Directors approved AAA 1-B staff to move forward with
restructuring the process for selecting Direct Service Purchase providers for select DSP services,
Providers of Personal Care, Homemaking, In-Home Respite, Community Living Program Services
(CLPS), Personal Emergency Response Systems and Medication Management are now required
to submit a competitive application to provide DSP services under a 3-Year Bid agreement model,
The need to move towards a more competitive bid agreement process was implemented to reduce
the excessive number of providers in the DSP pool, improve quality of service delivery and provider
monitoring, and provide a better return on investment for providers. Providers were selected based
on higher standards of quality, including experience in the field and in the aging network, training
practices, program implementation and process, quality assurance procedures and more. This
process was implemented in October of 2011, with the selected vendors being identified in March
of 2012. The 3-Year bid agreement will go into effect on October 1,2012.
Printed On: 6/6/2012 57
Area Agency On Aging 1-B FY: 2013
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPS)
APPENDIX E
Planned Entrepreneurial Activity
Amount Expected Activity To Raise:
Fundraising to support Holiday Meals on Wheels and Unmet Needs for 60,000.00
AAA 1-B participants.
Amount Expected Activity
To Raise:
Information and Assistance donations to support administrative costs. 1,500.00 _
Amount Expected Activity To Raise:
AAA 1-B training (participant fees) to provide revenue to reduce training 7,000.00
costs assumed by the agency.
Amount Expected Activity
To Raise:
Caregiver events (sponsor and exhibit fees) to support the hosting of 75,000.00
caregiver education events.
Amount Expected Activity To Raise:
ClickonAging.com advertising to support the hosting and further 1,500.00
development of the partnership website www.clickonaging.com
Amount Expected Activity
To Raise:
AAA 1-B continues to explore the development of a PACE model in 0.00
Washtenaw county, in partnership with United Methodist Retirement
Communities. See "Available Resource and Partnerships" section for
more information. At this time, revenue is not expected to be generated
from this project in FY 13, as FY 13 will continue to focus on planning and
development.
Amount Expected Activity To Raise:
As part of the AAA 1-B FY 2010-2012 Strategic Plan objectives, Goal 2 0.00
(Financial Stability), which states "develop diverse, sustainable funding
sources while continuing strong stewardship of current resources for
long-term stability," the AAA 1-B went through a process in FY 11 and FY
12 to identify potential new business opportunities. While committed to
the core functions of an Area Agency on Aging, the AAA 1-B also
recognizes the need to diversify and expand our role in the aging network
in order to remain relevant and viable. AAA 1-B partnered with an
external consultant to analyze our services, expertise, history and
Printed On: 6/6/2012 58
Vtg&I, MICHIGAN OFFICE OF SERVICES TO THE AGING
9111.nnn10191
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
Area Agency On Aging 1-B FY: 2013
relevance within the service provider network as well as areas of threats
and opportunities.
As of April 2012, several potential opportunities have been identified by
AAA 1-B and the external consultant, although no decisions have yet
been made on which, if any, of these opportunities should be moved
forward on by AAA 1-B. These decisions are under review by the AAA
1-B Board of Directors, including the Finance Committee, and must be
additionally reviewed by the Michigan Office of Services to the Aging
before advancement.
Printed On: 6/6/2012 59
rse utt PAUGIll.y WI I PA II IV 1 FY: 2013
Fund Source
See attached
Unit of Service
See attached
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
APPENDIX F
Regional Service Definitions
Service Definition
Definitions attached for one Direct Service Purchase (DSP) services: Transportation, and six
contracted services: Chore, Home Injury Control, Grandparents Raising Grandchildren, Hearing,
Vision and Volunteer Caregiver. All definitions have been previously approved but have recently
been minimally updated.
The regional service definitions for out-of-home respite, resource advocacy, and community living
program services have also been included, although no changes have been made in the past yr
Service Category
El Access
0 In-Home
0 Community
Minimum Standards
See attached
Status
0 New
0 Previously Approved
Printed On: 6/6/2012 60
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPS)
Area Agency On Aging 1-B FY: 2013
APPENDIX G
Agreement for Receipt of Supplemental Cash-In-Lieu of Commodity Payments for the
Nutrition Program for the Elderly
The above identified agency, (hereinafter referred to as the GRANTEE), under contract with the
Michigan Office of Services to the Aging (OSA), affirms that its contractor(s) have secured local
funding for additional meals for senior citizens which is not included in the current fiscal year (see
above) application and contract as approved by the GRANTEE.
Estimated number of meals these funds will be used to produce is: 217,000
These meals are administered by the contractor(s) as part of the Nutrition Program for the Elderly,
and the meals served are in compliance with all State and Federal requirements applicable to Title
Ill, Part C of the Older Americans Act of 1965, as amended.
Therefore, the GRANTEE agrees to report monthly on a separate OSA Financial Status Report the
number of meals served utilizing the local funds, and in consideration of these meals will receive
separate reimbursement at the authorized per meal level cash-in-lieu of United States Department
of Agriculture commodities, to the extent that these funds are available to OSA.
The GRANTEE also affirms that the cash-in-lieu reimbursement will be used exclusively to
purchase domestic agricultural products, and will provide separate accounting for receipt of these
funds
Printed On: 6/6/2012 61
Area
Agency on
Aging 1-B
D. Service Standards —
Transportation (DRAFT)
Issue Date: 3/27/07 I Rev Date: 9/30/11
Adrocacy Action - Answers on Aging
Service Name Transportation
Service Definition A centrally organized service offered to enable individuals to
gain access to MI Choice and other community
services/facilities, activities, and resources specified by the
plan of care.
This service is offered in addition to medical transportation
REQUIRED under 42 CFR 431.53 and transportation services
provided under the state plan (implemented through DHS) and
shall NOT replace them.
, Transportation services under the AAA 1-B programs shall be
offered in accordance with the individual's plan of care.
Whenever possible, family, neighbors, friends, or community
agencies, which can provide this service without charge, will be
utilized.
Service Code
A0130 Non-emergency/Non-medical transportation wheelchair
van, per trip
S0209 Wheelchair Van, mileage, per mile
S0215 Non-emergency transportation, mileage, per mile
12003, Non-Emergency Transportation: encounter/trip
Units A0130 = Per mile .
S0215 = Per mile
Service Delivery 10 Traditional/Agency-Based
0.tions WI Self-Determination
I. MINIMUM STANDARDS
A. The vendor shall be a centrally organized transportation company or
agency that provides transportation utilizing any of the following methods:
1. Demand/Responses — Characterized by scheduling of small
vehicles to provide door-to-door or curb-to-curb service on demand.
The DSP vendor may include a passenger assistance component
and/or the following variations:
a. Route Deviation Variation — A normally fixed route vehicle
leaves the scheduled route upon request to pick up the
participant.
b. Flexible Routing Variation — The DSP vendor constantly
modifies routes to accommodate service requests.
D-90
D. Service Standards —
Transportation (DRAFT)
issue Date: 3/27/07 Rev Date 9/30/11
Area
Agency on
rAv Aging 1-B
AdC0CaCy • At lion • Answers On Aging
2. Public Transit — Characterized by partial or full payment of the cost
for a participant to use an available public transit system. This can
be either a fixed route or demand/response. The vendor may
include a passenger assistance component.
3. Volunteer — Characterized by reimbursement of out-of-pocket
expenses for individuals who transport participants in their private
vehicles. The vendor may include a passenger assistance
component.
4. Ambu-Cab — Characterized by a wheelchair-equipped van to
provide door-to-door service on demand. The vendor shall include
a passenger assistance component.
B. All paid drivers for transportation vendors supported entirely or in part by
AAA 1-B funded service programs shall be physically capable and willing
to assist persons who require help, including door-to-door assistance and
in and out of vehicles. The driver shall offer such assistance unless
expressly prohibited by either a labor contract or insurance policy.
C. The vendor shall train all paid drivers for transportation programs
supported entirely or in part by AAA 1-B funded service programs to cope
with medical emergencies, unless expressly prohibited by a labor contract
or insurance policy. Written emergency procedures, communication
devices (i.e. cell phones) and first aid supplies must be available in all
vehicles.
D. All paid drivers of the vendor must be trained on the vendor's
transportation procedures and be knowledgeable of the needs of the
persons served.
E. Each vendor must review driving records of all drivers on a regular basis.
F. Each vendor shall operate in compliance with PA 1 of 1985 regarding seat
belt usage.
G. The Secretary of State must appropriately license and inspect all drivers
and vehicles used for transportation supported all or in part by AAA 1-B
funded service programs. The vendor must cover all vehicles used and
owned by the agency with liability insurance
D-91
D. Service Standards —
Transportation (DRAFT)
Issue Date: 3/27/07 Rev Date: 9/30/11
Area
Agency on
rAM,Aging 1-B
.4drocacy • Ar lion • Answers on Ar,in ,
H. All vendors of transportation services must submit (with the bid
application) seat belting protocol, and an outline of driver training
guidelines, which shall include how to ensure that participants are properly
restrained. For current providers, this policy shall be reviewed upon
assessment.
MA 1-B participants riding in the back seat of an automobile must be seat
belted. Note: State law requires use of front seat belts.
J. For AAA 1-B participants riding in wheelchairs, the chair must be belted
into the van/bus and the participant must also be belted into the chair.
Both types of restraints are required.
K. Agencies transporting participants in vehicles that do not include shoulder
belts to keep participants in the chair should contact the AAA 1-B Care
Manager to discuss options for obtaining a seatbelt that can be connected
directly to the wheelchair.
The AAA 1-B may use funded service programs to pay for the costs of
non-medical transportation for program participants. Whenever possible,
the AAA 1-B shall utilize family, neighbors, friends, or community agencies
that can provide their service without charge.
M. The MA 1-B may not use funded service programs to purchase or lease
vehicles for AAA 1-B participants to provide transportation services.
N. The AAA 1-B shall not authorize MI Choice funds to reimburse
caregivers (paid or informal) to run errands for AAA 1-B participants
when the participant does not accompany the driver of the vehicle.
The purpose of the transportation is to enable MI Choice participants
to gain access to waiver and other community services, activities,
and resources.
0. All wheelchair transportation vehicles will be assessed for the following:
1. Accessibility
2. Safety features
3. Safety equipment
4. Maintenance of vehicles in accordance with the manufacturer's
recommendations.
I .
D-92
Area
Agency on
Aging 1-B
D. Service Standards —
Transportation (DRAFT)
Issue Date: 3/27/07 I Rev Date - 9/30/11
AdEocacy • Action • Answers on Ang
P. All providers of wheelchair transportation will be assessed annually by the
AAA 1-B for compliance with these standards.
II. VENDOR RECORDS
A. Participant Records - Each vendor must maintain participant records that
contain:
1. A copy of the request for service - CSS Authorization Form
2. Pertinent information as necessary for the service performed
Summary of Need Form received from AAA 1-B
3. A description of the provided service:
a. Route sheet showing date, time, and destinations
MINIMUM STANDARDS FOR SELF-DETERMINED SERVICE DELIVERY
A. Each chose provider must minimally comply with Section C of the General
Operating Standards.
B. The Secretary of State must appropriately license and inspect all drivers and
vehicles used for transportation supported all or in part by MI choice funds. The
provider must cover all vehicles used with no fault automobile insurance.
C. Each chosen provider for transportation services supported entirely or in part by
MI Choice funds shall be physically capable and willing to assist persons
requiring help to and from and to get in and out of vehicles.
D. Each chosen provider shall operate in compliance with P.A. 1 of 1985 regarding
seat belt usage.
COMMUNITY SERVICES:
VOLUNTEER CAREGIVER
SERVICE NAME Volunteer Caregiver „ ,
SERVICE CATEGORY Community/In-Home
Management, recruitment, and matching of volunteers with i
older adults in need of companionship, assistance, o '
transportation to relieve the primary caregiver. The
provision of volunteer in-home respite in the absence of or
to relieve the primary caregiver shall include ,
SERVICE DEFINITION companionship, supervision and assistance with
instrumental activities of daily living such as light
homemaking, light chores, errand running, meal
preparation, and other tasks the participant may have
difficulty performing or be unable to perform without
assistance. No hands on care (i.e., bathing, toileting) shall
be provided by volunteers.
One hour of direct client services (respite/relief or service UNIT OF SERVICE . coordination). ...
MINIMUM STANDARDS
1. The Volunteer Caregiver service is intended to provide respite to caregivers of
older adults. All older adults enrolledin this service must also have a caregiver
(i.e. family member, friend, neighbor, etc.) who is aware of and benefiting from
the Volunteer Caregiver service.
2. Programs must be governed and supported by representatives from faith-based
and/or community organizations. Programs must be separately incorporated and
independent with a 501 (c)(3) status (programs under a larger faith-based and/or
community organization may request a waiver of this standard).
3. Units of service shall be allocated to Service Coordination or directly to caregiver
assisted. Units allocated to Service Coordination shall only include units directly
related to arranging provision of above mentioned services. Units of service
allocated to Service Coordination and direct service for the caregiver must be
reported separately in the narrative section of the quarterly reports.
4. Agencies shall comply with NAPIS reporting requirements which include
capturing and reporting required caregiver data.
Note: Agencies are required to also capture and provide care receiver data, and
to submit this information quarterly on the AAA 1-B Quarterly Programmatic
Client/Unit Report.
5. Programs must maintain a policy, which assures that individuals of all religious
denominations or affiliation, and those without religious affiliations, can be
served.
6. Programs must maintain a policy which requires volunteers to agree in writing,
not to solicit nor accept monetary contribution from program participants and/or
caregivers for their own use; nor attempt the sale of any type of merchandise or
service to program participants and/or caregivers; and agree not to seek, or
encourage the acceptance on the part of participant and/or caregiver of any
particular belief or philosophy.
4. Programs must employ a paid coordinator with the overall responsibility for
program management, volunteer recruitment, screening, orientation, training, and
matching volunteers with older persons and/or older caregivers in need. See
below for additional staffing requirements for volunteer respite.
5. All programs must place a high priority on the provision and expansion of in-
home volunteer respite service.
6. Programs must have a written plan that guides the ongoing recruitment of
volunteers from religious congregations and the general community.
7. Programs must develop and document a volunteer orientation that includes at a
minimum, a review of interpersonal communication skills and techniques,
accessing community based resources, universal precautions, and emergency
procedures.
8. Programs must conduct an on-site evaluation (assessment for volunteer respite)
of the participant's situation (and screening of prospective volunteers) to ensure
that the skills and training of the volunteer are appropriate for the participant's
needs. The plan must include a record of the individuals requesting service,
volunteers recruited to assist, placements made, and hours and type of volunteer
service provided. See below for additional assessment requirements for
volunteer respite participants. Exceptions are allowed in situations of immediate
need, such as for transportation assistance.
9. Requirements for the provision of in-home volunteer respite shall include:
a. Programs must employ a professionally qualified individual who directly
supervises volunteers providing respite. Supervision must be available to
program volunteers at all times (via phone or pager) while in the
participant's home.
Note: Supervision shall not be used as a replacement for emergency
procedures that must be in place and used by all volunteers if
necessary.
b. Programs must use the AAA 1-B specialized training program for training
respite volunteers which minimally includes CPR/choking (optional),
empathy training, understanding caregiver stress, dealing with dementia,
and operation of wheelchairs.
c. Programs must use the approved AAA 1-B caregiver and care receiver
assessment tool to determine if participants are appropriate for volunteer
respite.
d. An initial assessment is not required for individuals referred by a personal
care, home health aide, care management or in-home respite basic care
organization provided the assessment was conducted within the past 90
days. A copy of the assessment must be provided to the volunteer respite
program as well as a recommendation of the volunteer respite care
services needed by the participant.
e. A re-assessment (in person or via telephone) shall be conducted
minimally every 180 days or if the volunteer caregiver reports significant
changes in a participant's condition.
f. Programs shall not assist participants, in any way, in preparing, reminding,
or taking prescription or non-prescription medications.
Programs must develop an emergency plan for each participant, in
conjunction with the primary caregiver, which must be available to the
volunteer respite caregiver at all times. The plan shall include a minimum
of two emergency contact names and phone numbers and information on
hospital of choice.
10. Programs must have a written procedure for requesting, encouraging, and
accepting donations from participants.
11. Programs must plan to serve a broad geographic area.
12. Programs shall participate in a region-wide coalition of volunteer programs
assisting older adults and caregivers, to avoid duplication, maximize the potential
for coordinated program development, expansion, volunteer recruitment, training,
and appropriate referrals of both participants and volunteers.
g.
COMMUNITY SERVICES: ASSISTANCE FOR
GRANDPARENTS RAISING GRANDCHILDREN
,
SERVICE NAME ' Assistance for Grandparents Raising Grandchildren
SERVICE CATEGORY Community
Developing or providing service, informational materials,
SERVICE DEFINITION and/or training targeted to support, educate, or assist
grandparents raising grandchildren.
May be either: 1) one hour of staff time worked; 2) one
UNIT OF SERVICE information piece developed and distributed; or 3) one
,training developed and implemented.
MINIMUM STANDARDS
1. Programs must be targeted to grandparents and/or other family caregivers age
55 years and older.
2. Units of service shall be allocated to either Service Coordination or directly to the
grandparent assisted. Units allocated to Service Coordination shall only include
units directly related to arranging provision of above services. Units of service
allocated to Service Coordination and direct service for the caregiver must be
reported separately in the narrative section of the quarterly reports.
3. Agencies shall comply with NAPIS reporting requirements which include
capturing and reporting required caregiver data.
4. Priority will be given to programs that achieve maximum geographic coverage in
Region 1-B.
5. Development of counseling services or support groups must not duplicate
existing community programs.
6. Informational materials must be available for duplication and distribution
throughout Region 1-B when appropriate and at the discretion of the Area
Agency on Aging 1-B (AAA 1-B). Any materials may be reproduced by the AAA
1-B at any time.
7. Programs must coordinate with legal services, probate courts, school districts,
the Michigan Department of Human Services (DHS), and other relevant
community agencies, as appropriate.
8. For programs that do not focus on providing service directly to participants (i.e.,
development of informational materials), Sections III and VI of the application
need not be completed.
9. These funds are intended as seed funding. Applicants may apply for one cycle
of funding, after which time the program should be continued through other
resources (if appropriate).
Area
Agency on
FANN.,.Aging 1-B
Advocacy - Ac1ion - Answers on Ak ,ing
IN-HOME SERVICES: CHORE
1 SERVICE NAME 1 Chore
SERVICE CATEGORY In-Home
1 Non-continuous household maintenance tasks intended to
I SERVICE DEFINITION increase the safety and ability of the individual(s) living at , the residence to maintain their independence.
One hour spent performing specific chore tasks for eligible
, UNIT OF SERVICE participants. See Minimum Service Standard #14, if
, applicable.
CONTRACT TYPE Expenditure
PRIORITY ALLOWABLE OUTDOOR CHORE TASKS
• Snow Removal, including sidewalks where required by community ordinance
• Lawn Cutting
• Screen/Storm Window Installation and Removal
• Gutter Cleaning/Roof Sweeping
• Door Weather Stripping Installation
PRIORITY ALLOWABLE INDOOR CHORE TASKS
Minor Home Repair (generally tasks that do not require a permit):
• Plumbing - Eligible tasks include, but are not limited to, replacing/repairing pipes;
and replacing faucets/faucet washers.
• Carpentry - Eligible tasks include, but are not limited to, repairing steps,
floorboards, and railings.
• Electrical - Eligible tasks include replacing fuses, light bulbs, electrical plugs and
frayed electrical cords.
• Heavy Cleaning/Trash Removal - Eligible tasks include, but are not limited to,
cleaning attics and basements to remove fire and health hazards.
CHORE TASKS ALL CONTRACTORS MUST PROVIDE
• Emergency Service - This shall be provided if/when requested by AAA 1-B Care
Managers, the local Emergency Operations Center, or clients directly to the
chore contractors. Requests shall be approved in writing (prior to initiation) by
the AAA 1-B Program Manager.
OPTIONAL CHORE TASKS
Tasks listed below may ONLY be provided if units/funding are available after completion
of priority allowable tasks:
Approved Optional Outdoor Chore Tasks
• Repairing address numbers and mailboxes
• Trimming of over-hanging trees branches or overgrown bushes
• Washing windows
• Installing or fixing locks for windows and/or doors
9 Securing skirting for mobile homes and related tasks for mobile homes
• Miscellaneous tasks, including leaf raking, with prior written approval from the
AAA 1-B Program Manager
Approved Optional Indoor Chore Tasks
• Cleaning and securing carpets and rugs
• Pest control
• Washing walls and windows and scrubbing floors
• Repairing furniture to remove fire and health hazards
• Caulking windows
• Installing or fixing windows and/or door locks
• Checking and replacing smoke alarm/carbon monoxide detector batteries (ONLY
if performed in conjunction with other Chore tasks)
• Miscellaneous tasks with prior written approval from the AAA 1-B Program
Manager
MINIMUM SERVICE STANDARDS
1. Only the Chore service tasks listed above shall be provided, unless prior
approval is given from AAA 1-B Program Manager
2. Funds awarded for Chore service programs may be used to purchase materials
and disposable supplies used to complete the Chore tasks to increase the safety
of the individual.
Note: No more than $200 may be spent on materials for any one household
per year. Equipment or tools used to perform Chore tasks may be
purchased or rented with funds awarded up to an amount equal to 10% of
total grant funds.
3. Programs must develop, maintain, and demonstrate working relationships with
the local or county home repair, Home Injury Control, and weatherization service
providers, as available, in the project area to ensure effective coordination of
services and referrals.
4. Programs must coordinate with Community Development Block Grant (CDBG)
funded Chore services or locally-funded Chore services in the contracted service
area. This shall minimally include documenting how service will be coordinated,
specification of Chore tasks, and referral protocol.
5. Pest control services shall be provided only by appropriately licensed suppliers.
6. Programs must ensure that no one under the age of 18 will operate a motorized
piece of equipment or motorized vehicle while performing Chore service tasks,
without the appropriate waivers in place, in accordance with state law.
7. Programs must ensure that Chore workers receive orientation/training in the
areas of safety in the workplace, proper use of tools and equipment, and ethical
codes for persons working in a private home, including the issues of protecting
privacy and refusing gratuities.
8. Programs must limit tasks to those that do not exceed two (2) working days to
complete by any one person. Any exceptions to this must be approved in writing
by the AAA 1-B prior to completion of the task.
9. Programs must electronically submit NAPIS information according to specified
guidelines and by specified due dates.
10. Programs must use a system for documenting participant satisfaction after all
tasks are performed. Information, including summary data, shall be available for
AAA 1-B programmatic assessment.
11. Programs must contact all municipalities (city/township offices) in the designated
service area to educate/inform them of service availability in their service area.
This must include the provision of instructions encouraging municipalities to post
and distribute information to persons likely to receive requests from older adults
in need of service.
12. Programs must contact all senior renters in the designated service area to
promote chore service. This must include the provision of instructions
encouraging the posting and distribution of information to persons likely to
receive requests from older adults in need of service.
13. Programs must contact all AAA 1-B funded Home Delivered Meals, Resource
Advocacy contractors and other similar programs in the designated service area
to promote chore service. This must include the provision of instructions
encouraging the posting and distribution of information to persons likely to
receive requests from older adults in need of service.
14. Programs may subcontract with private companies that provide specified chore
services, and comply with AAA 1-B minimum insurance, service and reporting
standards. Subcontractors, which define the unit "per job" (rather than per hour),
must be approved by the AAA 1-B Contracts Manager. All subcontracting
agreements must be approved by the AAA 1-B Contract Manager. (For a copy of
the Subcontracting Request form, go to www.aaalb.com and then go to Doing
Business With Us/Contracts/Reporting Forms/Social Services).
15. AAA 1-B recommends that programs explore the development of a fee-for-
service or private pay program component to assist older persons who want to
pay for chore service but are unable to coordinate or locate appropriate
providers. Funds garnered from these programs shall be used to promote
expansion or chore service in the designated service area.
16. Programs must participate in regular, on-going meetings with AAA 1-B and other
Region 1-B chore programs to explore various issues including the provision of
county-wide service, standardizing chore assessment protocol and instruments,
referrals to other resources, and ways to expand service.
Note: This service definition was developed in 2003 and updated by the AAA 1-B
and Chore Contractors in 2011.
Area
Agency on
rA,M,Aging 1-B
',racy - Action Answers on Aging
IN-HOME SERVICES: HOME INJURY CONTROL
I
SERVICE NAME Home Injury Control
SERVICE CATEGORY In-Home
Providing adaptations to home environments of older
, adults in order to prevent falls and/or minimize the
occurrence of injuries in the home. Priority adaptations 1 SERVICE DEFINITION shall include devices, which minimize or prevent falls.
. Home injury control does not involve home restoration or
1 structural renovation, or chore or homemaker activities.
Installation of one safety device in an older adult's
UNIT OF SERVICE residence. For ramps, installation of one ramp section.
Installation is defined as connecting, preparing, or setting
' into place for use. -
PRIORITY ALLOWABLE HOME INJURY CONTROL ADAPTATIONS
• Wall mounted grab bars/tub or other grab rails/assistive or other break apart
rails
• Bathroom chairs/seats/transfer benches
• Hand-held showerhead
• Raised toilet seats (with or without rails)
• Stairway/hallway hand rails (interior/exterior)
• Safe (enhanced) lighting
• Smoke alarms/Carbon Monoxide detectors
• Non-slip treatments for steps/ramps/tubs
• Ramps (portable and non-portable)
OPTIONAL HOME INJURY CONTROL ADAPTATIONS
Adaptation(s) listed below shall be provided if possible or if additional resources are
secured:
• Vision or hearing adaptive devices (ONLY when not provided by AAA 1-B
hearing/vision contractors)
• Thresholds/mini-ramps
• Bedside commodes
• Fans or air conditioners (as appropriate)
MINIMUM STANDARDS
1. Only the Home Injury Control (HIC) adaptations listed above shall be
performed by the contractor unless prior approval is obtained from the AAA 1-13
Each HIC program, prior to making any home adaptations, must determine whether a
potential participant is eligible for services through a program supported by other
funding sources, particularly programs funded through the Social Security Act or
Veterans Administration. If it appears that an individual can be served through other
resources (e.g., CDBG funded programs), an appropriate referral should be made.
2. Each program must use an AAA 1-B approved home environment assessment
tool, or ensure that the tool, or comparable tool, is used by organizations
referring older adults for the Home Injury Control service.
3. Each program shall provide assistive devices as described above, and offer
explanation and demonstration on usage to the participant. Installation of the
device is required unless a written waiver is obtained from the participant.
4_ Individuals that choose not to have the device installed, shall sign an AAA 1-B
approved participant waiver which indicates that they do not require this
component of the service and also list the reason why they do not require
installation (e. g., family member will assist, participant refusal, device does not
require installation.)
5. Each program shall provide educational literature, with an emphasis on fall
prevention (as applicable) or injury prevention.
6. Each program must develop working relationships with aging network providers
including AAA 1-B Community Support Services (CSS) and the Resource
Center, home care agencies, chore, home repair and housing assistance service
providers, and Resource Advocates as available in the project area, to ensure
effective referrals and coordination of efforts.
7_ Each program shall offer participants the opportunity to meet with a Resource
Specialist, if other community based needs are identified during the in-home
assessment (e.g., need for home delivered meals, home care, etc.).
8. Each program must maintain a record of homes adapted, including date of
assessment or referral, date work completion, tasks performed, materials used,
cost and sources of payment.
9. Each program must establish and utilize written criteria for prioritizing participants
in need of service. See page*** (Make sure this corresponds with the correct
page number), for more information on prioritization.
10. Each program must develop and utilize a written policy for the reuse of
equipment and materials (e.g., ramps) whenever possible.
11. All safety devices installed must conform to local building codes and meet
respective UL® Safety Standards.
12. Home Injury Control (HIC) contractors shall demonstrate efforts to coordinate
with other HIC contractors in areas which include:
• Participation at regional meeting/trainings
• Fundraising, grant writing, group purchasing, corporate sponsorship, and
volunteer recruitment (whenever possible)
• Sharing/reusing donated equipment or supplies (whenever possible)
• Developing a suggested donation scale
• Exploring methods to ensure timely installation of devices
• Developing private pay opportunities (as appropriate)
13. Funds awarded for the HIC program may be used to purchase materials and
disposable supplies needed to complete the adaptation of the home up to 10% of
the grant funding. Materials and supplies should be reflected in the annual
contractor budget submitted to AAA 1-B.
Note: This service definition was developed in 2005 and updated by the AAA 1-8
and Home Injury Control Contractors in 2011.
COMMUNITY SERVICES:
ASSISTANCE TO THE DEAF AND HEARING IMPAIRED
_ .._
SERVICE NAME Assistance to the Deaf and Hearing Impaired
SERVICE CATEGORY Community
Provision of assistance to older persons with hearing
impairments or who are deaf to enable them to better
, compensate for these losses in daily life. Allowable
activities include: education/training relative to community
services for and rights and benefits of hearing impaired and
deaf persons with a focus on equal access to public
, services and public accommodations; assistance in
obtaining benefits and services; training in techniques for
SERVICE DEFINITION adjusting lifestyle and living arrangements in response to
hearing impairments and deafness; group and community
education on hearing loss prevention/adjustment group
education/socialization; advocacy for rights to reasonable
accommodations, including interpreter services, access to
assistive devices and additional technologies; assistance
accessing/navigating the health care system; and individual
1 participant assistance for the Deaf to obtain translating
services in their native language of American Sign
I Language.
UNIT OF SERVICE , One hour of allowable support activities or each community
I education session.
MINIMUM STANDARDS
1. Each program must have staff who are fluent in American Sign Language and
other communication modes suitable to the deaf and hearing impaired.
Each program must establish linkages with other local and state-wide programs
offering services to the hearing impaired and have knowledge of the deaf
community culture.
Each program must make services available throughout the geographic target
area. Service providers must identify sites where services will be delivered and
develop a schedule for site-specific service delivery.
Assistance to the Hearing Impaired and Deaf services must be provided
throughout the six counties of Region 1-B, in proportion to the number of hearing
impaired and/or deaf older adults in each county:_
COMMUNITY SERVICES:
VISION SERVICES
_
SERVICE NAME Vision Services
SERVICE CATEGORY i Community
Provision of specialized vision services for the visually
impaired and older blind persons which includes: . ,
, 1 orientation and mobility training;
2. rehabilitation for activities of daily living (ADL's)*;
3. optometric services to help person with severe vision
SERVICE DEFINITION loss to utilize remaining vision as effectively as
possible, or strong relationships with and appropriate
referrals to licensed optometric providers; and
4. group education on prevention of or adjustment to , visual impairment.
*ADL's include personal hygiene and grooming, meal
, ,
preparation and kitchen safety, homemaking, and leisure
pursuits.
UNIT OF SERVICE Each hour of service provided.
Each group education session. _
MINIMUM STANDARDS
1. Program staff providing rehabilitation training must have experience and be
trained: in communication skills including Braille, typing, :handwriting, use of
recording devices, telephone dialing, and other appropriate skills.
2. Program staff providing orientation and mobility training must have experience
and be trained in techniques, methods, and use of travel aids to visually impaired
program participants.
3. Optometric services must be provided by an optometrist that has graduated from
an accredited College of Optometry and is licensed to practice optometry in
Michigan, and referrals must only be made to optometric providers meeting these
criteria.
4. The program must have a coordinator with a minimum of a bachelor's degree in
Blind Rehabilitation, Occupational Therapy, Rehabilitation Teaching, or a related
field.
Each vision services program must demonstrate working relationships with other
local agencies and organizations offering programs for the blind and with the
Department of Licensing and Regulatory Affairs, which include Rehabilitation
Services, Michigan Commission for the Blind and Libraries for the Blind.
ea
ency on
1-B
D. Service Standards
Community Living Program Services
Issue Date: 4-1-11 I Rev Date.
Adcncory • lc lion • An,qicers OR Aging
_
Service Name Community Living Program Services*
Service Definition Community Living Program Services (CLPS) promote an
individual's health, safety, independence and reasonable
participation in the community. CLPS can be provided in the
participant's residence or in community settings as necessary
in order to meet support and service needs sufficient to
address nursing facility level of care needs.
Service Code
CLPS10, Comprehensive community support services, per 15
minutes
Units 15 Minutes performing CLPS activities i
Service Delivery 0 Traditional/Agency Based
I Options 0 Self Determination
*Note: Community Living Program Services (CLPS) is not the same service as the
AAA 1-B service definition for Community Living Support (CLS). CLPS is for non-
Medicaid Waiver participants. CLS is for Medicaid Waiver participants only.
I. MINIMUM STANDARDS
A. Assisting, reminding, cueing, observing, guiding and/or training in the
following activities: 1) meal preparation; 2) laundry; 3) routine, seasonal and
heavy household care maintenance; 4) activities of daily living such as
bathing, eating, dressing, personal hygiene; and 5) shopping for food and
other necessities of daily living.
B. Assistance, support and/or guidance with such activities as: 1) money
management; 2) non-medical care (not requiring RN or MD intervention);
3) social participation, relationship maintenance, and building community
connections to reduce personal isolation; 4) transportation from the
participant's residence to community activities, among community activities,
and from the community activities back to the participant's residence;
5) participation in regular community activities incidental to meeting the
individual's community living preferences; 6) attendance at medical
appointments; and 7) acquiring or procuring goods and services necessary
for home and community living, in response to needs that cannot otherwise
be met.
C. Reminding, cueing, observing and/or monitoring of medication
administration.
D. Provision of respite as required by the participant's caregiver. Respite care
may also include chore, homemaking, home care assistance, home health
D -26
D. Service Standards
Community Living Program Services
Issue Date: 4-1-11 Rev Date:
Area
eney on
IfAXX * 1-B
dr oc act • Actioa • AnSIITTS on AP,U1q.
aide, meal preparation and personal care services. When provided as a
form of respite care, these services must also meet the requirements of that
respective service category.
Note: Social/emotional support of participant may be offered in conjunction
with assistance provided. Costs associated with room and board are not
included.
E. Minimum Standards for Agency Providers:
1. Each program shall maintain linkages and develop referral protocols with
each Community Living Consultant (CLC), GCS, CM, MI Choice Waiver
and LICC program operating in the project area.
2. All workers performing Community Living Program Services shall be
competency tested for each task to be performed. The supervisor must
assure that each worker can competently and confidently perform every
task assigned for each participant served. Completion of a certified
nursing assistant (CNA) training course by each worker is strongly
recommended.
3. Community Living Program Services workers shall have previous relevant
experience or training and skills in housekeeping, household
management, good health practices, observation, reporting, and recording
client information. Additionally, skill, knowledge, and/or experience with
food preparation, safe food handling procedures, and identifying and
reporting abuse and neglect are highly desirable.
4. Semi-annual in-service training is required for all Community Living
Program Services workers. Required topics include safety, sanitation,
emergency procedures, body mechanics, universal precautions, and
household management.
5. Community Living Program Services workers may perform higher-level,
non-invasive tasks such as maintenance of catheters and feeding tubes,
minor dressing changes, and wound care when individually trained by the
supervising RN for each participant who requires such care. The
supervising RN must assure each worker's confidence and competence in
the performance of each task required.
6. When the CLPS provided to the participant include transportation
described in B above, the following standards apply:
D. Service Standards
Community Living Program Services
Issue Date: 4-1-11 Rev Date:
Area
Agency on
VAXX Aging 1-B
Adroe,w
• - Answers on Aging
a. The Secretary of State must appropriately license all drivers and
vehicles used for transportation. The provider must cover all
vehicles used with liability insurance.
b. All paid drivers for transportation providers shall be physically
capable and willing to assist persons requiring help to and from and
to get in and out of vehicles.
F. Minimum Standards for Individuals Employed by Participants:
1. Individuals employed by program participants to provide Community Living
Program Services shall be at least 18 years of age and have the ability to
communicate effectively, both orally and in writing, to follow instructions,
and be in good standing with the law as validated by a criminal
background check conducted by the area agency on aging that is shared
with the participant. Members of a participant's family (except for
spouses) may provide Community Living Program Services to the
participant. If providing transportation incidental to this service, the
individual must possess a valid Michigan driver's license.
2. Individuals employed by program participants shall be trained in first aid,
cardiopulmonary resuscitation, and in universal precautions and blood-
born pathogens. Training in cardiopulmonary resuscitation can be waived
if providing services for a participant who has a "Do Not Resuscitate"
(DNR) order. The supervisor must assure that each worker can
competently and confidently perform every task assigned for each
participant served.
3. Individuals providing Community Living Program Services shall have
previous relevant experience or training and skills in housekeeping,
household management, good health practices, observation, reporting,
and recording information. Additionally, skills, knowledge and/or
experience with food preparation, safe food handling procedures, and
reporting and identifying abuse and neglect are highly desirable.
4. Individuals providing Community Living Program Services shall be
deemed capable of performing the required tasks by the respective
program participant.
5. Individuals providing Community Living Program Services shall minimally
comply with person centered principle requirement in minimum standards.
D. Service Standards — Respite
Care Provided Outside of the
Home
Issue Date: 3127/07 Rev Date: 10/3/11
Area
Agency on rA,M,kring 1-B
Advocacy • Action • Answers on Aging
Service Name Respite Care Provided Outside of the Home
Service Definition The provision of temporary care and supervision, furnished on
a short term basis, to persons in out-of-home settings to
provide a brief period of rest or relief from the day-to-day
caregiving because of the absence, or need for relief, of those
persons normally providing the care (primary caregiver) when
the community participant is either a dependent family member
unable to care for themselves, or a primary caregiver. Either
the dependent family member or the primary caregiver must be
sixty years of age or older.
Service Code H0045 Respite services not in the home, per diem
Units H0045 = per day
Service Delivery M Traditional/Agency-Based
Options Li Self-Determination
I. MINIMUM STANDARDS
A. Each Out-of-Home Respite (OHR) vendor must be either a Medicaid
certified hospital or a licensed group home as defined in MCL 400.701 if,
which includes adult foster care homes and homes for the aged.
Note: A copy of the license shall be submitted to the AAA 1-B with the
Bid Agreement and upon each renewal.
B. OHR service includes:
1. Attendant Care — (Participant is not bed-bound.) Includes
companionship, supervision, and/or assistance with toileting,
eating, and ambulation.
2. Basic Care — (Participant may or may not be bed-bound.) Includes
assistance with Activities of Daily Living (ADLs) (including personal
care), routine exercise, regimen, and supervision and adherence to
medication requirements.
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D. Service Standards — Respite
Care Provided Outside of the
Home
Issue Date: 3/27/07 Rev Date: 10/3/11
Advocacy Action • AnSWCFS no Aging
3. Personal Care (PC) — Showering and assistance with ADLs.
4. Nutrition — For respite stays of 24-hours or more, the facility must
have the capacity to provide a minimum of three meals per day
which provide a balanced diet specific to the needs of the
individual and that meets the Dietary Reference Intakes (DRI) and
100% of the daily Recommended Dietary Allowances (RDA) as
established by the Food and Nutrition Board of the National
Academy of Sciences, National Research Council. For more
information on these standards, please contact the AAA 1-B
Nutrition Contracts Manager, with additional references available
at: www.healthierus.gov/dietaryguidelines.
Note: Each vendor shall submit a copy of the following:
• Vendor menu planning policy and sample menu
rotation (i.e., monthly defined cycle, seasonal)
• Current health inspection report
• Current food service license
• Food service manager certification
• Fire safety inspection report
• Documentation of compliance with other applicable
local, state, and federal food and/or nutrition standards
C. Programs must have the capacity to provide a wide range of support
services, and be able to provide short term, intermittent care, and 24-
hour rare, including holidays and weekends.
II. ELIGIBILITY CRITERIA
Each vendor must establish written eligibility criteria that include, at a
minimum:
1. Participants must require continual supervision to live in their own
homes or the home of a primary caregiver, or require a substitute
caregiver while their primary caregiver needs relief or is otherwise
unavailable; and
2. Participants have difficulty performing or are unable to perform
ADL's without assistance.
D-74
Area
Agency on
rA Aging 1-B
D. Service Standards — Respite
Care Provided Outside of the
Home
Issue Date: 3/27/07 Rev Date: 10/3/11
Advocacy - Action - Answers on Aging
III. SERVICE PROVISION REQUIREMENTS
A. The vendor must obtain a copy of the assessment conducted by the AAA
1-B before initiating service. The assessment information must include a
recommendation made by the assessing RN (or a qualified professional)
describing the respite care support services the AAA 1-B participant
needs.
Note: For AAA 1-B and community participants using an AAA 1-B
National Family Caregiver Support Program (NFCSP) funded OHR bed,
the AAA 1-B OHR Coordinator will assist the caregiver with completion of
facility-required admission paperwork.
B. Prior to initiating service for a particular participant, OHR facility shall be
informed about:
a. Special needs of the participant;
b. Medication usage of the participant;
c. The emergency notification plan developed in conjunction with the
participant and/or primary caregiver (see the OHR Emergency
Contact Form on page D-68); and
d. Written instructions for service to each individual participant based
on the service plan developed for that participant.
IV. PARTICIPANT RECORDS
Each vendor must maintain comprehensive and complete records for all
AAA 1-B National Family Caregiver Support Program (NFCSP) and AAA
1-B DSP service program OHR participants that contain, at a minimum:
1. Details of the request to provide service.
a. NFCSP participant—AAA 1-B OHR Authorization Form
b. DSP service program participant — CSS Authorization Form
2. A copy of the AAA 1-B's evaluation of the participant's needs.
a. NFCSP participant—AAA 1-B OHR Assessment
b. Service Program DSP participant — CSS Assessment/
Reassessment
3. Pertinent medical, social, and/or functional participant information
as necessary to provide the proper delivery of the requested
service.
D-75
Area
Agency on
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D. Service Standards — Respite
Care Provided Outside of the
Home
Issue Date: 3/27/07 Rev Date: 10/3/11 I
Advocacy - Action • Answers on Aging
a. Completed OHR Facility Assessment Form (i.e. specific to
the facility).
b. Other admission forms and documentation required by the
licensed OHR facility in order to provide service to
participants. Refer to note below.
Note: Vendor participant files must contain the following
forms/documentation required by the State of Michigan for the
specific license under which the vendor operates.
Adult Foster Care (AFC) Facilities — Participant Assessment;
Physician's Health Care Appraisal (including prescribed
medications) signed by the participant's physician; Funds Release
Form; Resident Care Agreement; and Participant Information
Identification Record.
Homes For the Aged (HFA) Facilities — Participant Assessment;
Medical Evaluation (including prescribed medications) signed by
the participant's physician; and Participant Information and
Identification Record.
4. A description of the provided service (i.e., documentation of tasks
performed/services provided for participant at the facility including
assistance with personal care, meals and activities).
5. Progress Notes and Supervisory Notes
a. Progress Notes are worker observations of the participant
that include:
• Change in the participant's condition (condition of skin,
change in appetite or appearance, etc.)
• The amount of assistance needed
• How well service is tolerated
• Any concerns or changes observed
b. Vendors shall document in the participant file, date and
reason for discharge for those participants whose OHR
services are terminated before the scheduled discharge
date.
6. The number of units (days) provided per stay.
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D. Service Standards — Respite
Care Provided Outside of the
Home
Issue Date: 3/27/07 Rev Date: 10/3111
.4c/vocacy Action Answers on Aging
Note: Records must contain a listing of all dates of service provision for
each participant (i.e. date of admission/date of discharge/total number of
respite days per stay).
7. The date(s) of service provision.
8. The total cost of each service provided (for DSP service program
participants).
9. Notes in response to participant, family, and agency contacts.
10. Record of release of any personal information about the participant
and/or a copy of the signed Release of Information Form.
12. Vendors with multiple sources of funding must specifically identify
AAA 1-B participant files.
13. Vendors must keep all participant records (written, electronic, or
other) confidential in controlled access files.
V. MEDICATION PROCEDURES
Each vendor shall establish written policies and procedures to govern the
assistance given by staff to AAA 1-B participants taking medications while
participating in the OHR program. These procedures shall be reviewed by
a consulting pharmacist, physician, or RN and shall include, at a minimum:
Vendor staff authorized to assist participants with taking either
prescription or non-prescription medications, and under what
conditions such assistance may take place.
2. A review of the type of medication the participant takes and its
impact upon the participant.
3. Verification of prescription medication regimen including
prescriptions and dosages.
4. The provider shall maintain all medications in their original, labeled
containers.
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D. Service Standards — Respite
Care Provided Outside of the
Home
Issue Date: 3/27/07 Rev Date 10/3/11
Area
eney on
Aging 1-B
Advocacy - Action - Answers on Aging
5. Secured storage of medications brought in by participants or
maintained by the program.
6. Disposal of unused medications.
7. Instructions for entering medication information in participant files
(including times and frequency of assistance).
8. A clear statement of the participant's and participant's family's
responsibility regarding medications taken by the participant while
at the facility.
9. The provision for informing the participant and the participant's
family of the program's procedures and responsibilities regarding
administered and/or assisted self-administration of medications.
10. Volunteer respite care workers shall not assist participants, in any
way, in taking either prescription or over-the-counter medications.
11. Only prescribed and over-the-counter medications that are ordered
by the physician on the physician's Health Care Appraisal or
Medical Evaluation - Physician's Orders Form will be administered
during the respite stay.
12. Any changes that occur in medications ordered during the
participant's stay at the OHR vendor agency's facility must be
ordered by the participant's physician on a written prescription and
verified with the physician by the OHR vendor agency.
13. Written consent from the participant, or participant's
representative, to assist in taking medications.
14. Procedures for medication set-up.
15. Training provided to staff authorized to assist participants in taking
medications.
16. If unlicensed staff are allowed to assist participants in self-
administration of medications, the staff must have successfully
completed a training program which includes:
a. Relevant consumer rights and responsibilities
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D. Service Standards — Respite
Care Provided Outside of the
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Issue Date: 3/27/07 Rev Date: 10/3/11
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Advocacy Action Ansn:ers on Aging
b. Job responsibilities
c. Limitations of reminding versus medication administration
d. Periodic (minimum every two years) demonstration of safe
practice job responsibilities
B. In addition, the OHRs written medication procedures shall include:
1. Procedures for observing, recording, and reporting to the physician
and AAA 1-B Care Manager any reactions or effects of
medications.
2. A statement of verification that agency or facility staff providing
medication services document when they observe the participant
taking their medications and notifying their supervisor (for DSP
service program participants, ultimately the AAA 1-B Care
Manager) if the participant does not take their medications as
prescribed. This shall include provisions to:
a. Document refusals
b. Contact family/emergency contact
Note: Evidence of such training is documented and retained in the
employee's personnel file.
3. If agency or facility staff are administering medications, the
medication policy must include a provision to maintain a written
prescription in the resident's record signed by an authorized
prescriber (i.e., physician, nurse practitioner).
4. All staff must use the 7 "Rs" when providing medication assistance:
right person; right medication(s); right dose; right time; right route;
right documentation; and right reason.
C. Medication Administration Check-In and Discharge Procedure
The following procedure will be followed when admitting and discharging a
person participating in the AAA 1-B OHR program:
1. At the time of admission, all medication will be counted and
recorded on a Medication Log sheet by the RN or admission
coordinator, in the presence of the participant and/or family
member. Signatures will be required for verification of those doing
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D. Service Standards — Respite
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Issue Date: 3/27/07 Rev Date: 10/3/11
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the count.
2. At the time of discharge, all medication will be recounted and any
remaining medications will be listed on the original Medication Log
sheet by the RN or admission coordinator in the presence of the
participant and/or family member. Signatures will be required for
verification of those doing the count. All remaining medication will
be returned to the caregiver/family at time of the participants'
discharge.
3. Medications can only be administered as ordered by the physician
and any changes in medications, dosages, or times to be given
from what is ordered on the physician's Health Care Appraisal or
Medical Evaluation - Physician's Orders form must have a new
written order from the physician at the time of admission.
4. All pharmacy labeled medication containers must contain enough
medication to last the entire respite stay.
5. At the time of admission, if the family does not present appropriate
medication as ordered in pharmacy labeled containers, the OHR
facility will make the decision to continue with the admission or
refuse admission until all medication is adequately supplied and in
pharmacy labeled containers.
VI. PERSONNEL
A. Each vendor shall employ a professionally qualified program director that
directly supervises program staff.
Note: Supervision must be available to program staff at all times the
participants are in the respite facility.
B. if the vendor utilizes volunteer respite care workers, they may ONLY
provide attendant care.
C. Personnel assignments must conform to the wage and hour provision of
pertinent local, state, and federal law.
VII. TRAINING
D-80
D. Service Standards — Respite
Care Provided Outside of the
Horne
Issue Date: 3/27/07 Rev Date: 10/3/11
Area
Agency on
rAM,Aging 1-B
Advocacy - Ac (ion Answers nn Aging
A. Vendor staff must receive an orientation training which includes topics
listed under orientation training in the general standards. (See General
Operating Standards Section C.)
B. Vendor staff must receive in-service training at least twice each fiscal year
that is specifically designed to increase their knowledge and
understanding of the OHR program and participants, and to improve their
skills at tasks performed in the provision of service.
C. In addition to the recommended in-service training topics listed in the
General Operating Standards Section C, training on the following topics
are also recommended for OHR program staff:
• Basic nutrition
• Communication, assessment, and observation skills
D. The vendor must maintain comprehensive records identifying dates for
training and topics covered in agency training log and/or each employee's
personnel file.
E. The vendor shall develop an individualized in-service training plan for
each employee when performance evaluations indicate a need.
Vendors must conduct in-home (on-site for OHR) supervision of their staff
at least twice per each fiscal year. A qualified professional must conduct
the supervisory visit.
VIII. EMERGENCY REQUIREMENTS
A. Each vendor shall demonstrate a working relationship with a hospital
and/or other health care facility for the provision of emergency health care
services, as needed.
B. With assistance of the participant and/or participant's caregiver, the
vendor shall determine an emergency notification plan for each
participant, pursuant to each visit.
C. Respite workers shall report any significant changes in a participant's
condition to their supervisor promptly.
D. The vendor must have first-aid supplies available at the service center.
D-81
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D. Service Standards — Respite
Care Provided Outside of the
Home
[Issue Date: 3/27/07
Area
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Advocacy Action Answers on Aging
E. Procedures to be followed in emergency situations (fire, severe weather,
etc.) must be posted in each room of the OHR service center. Practice
drills of emergency procedures are to be conducted once every six
months. The program must maintain a record of all practice drills.
IX. OTHER PROCEDURES
A. Media Publicity Procedure
1. All advertising by the OHR vendor agency that refers to the
partnership with AAA 1-B must have prior written approval from the
AAA 1-B and the information must be submitted for approval at
least ten days prior to use.
2. The AAA 1-B will make every effort to work with the OHR vendor
agency to facilitate promotion of this new OHR program.
B. Bed Usage Procedure
1. The OHR vendor agency must notify the AAA 1-B of any facility
related problems that could effect bed usage.
2. The AAA 1-B will not be responsible for reimbursing the OHR
vendor agency for days that the AAA 1-B is unable to use the bed
due to a facility related problem.
Note: The OHR vendors must provide a written 30-day notice of intent to
terminate participation in the AAA 1-B DSP vendor pool as noted on the
bid agreement o'ocurnents.
C. Clothing and Supplies Check-In and Discharge Procedure
At the time of admission, all clothing and supplies shall be counted and
recorded by a staff person on an inventory sheet in the presence of the
participant, and/or family member. Signatures will be required from staff
and family member verifying count.
D. Incident Reporting Procedure
D-82
D. Service Standards — Respite
Care Provided Outside of the
Home
issue Date: 3/27/07 Rev Date: 10/3/11
Area
Agency on
AM, Aging 1-B
Advocacy - Action • Answers on Aging .
1. When an incident/accident occurs involving a person participating
in the AAA 1-B OHR program, the following procedure shall be
followed:
a. The OHR vendor agency will notify the AAA 1-B OHR
Coordinator of any incidents/accidents involving an AAA 1-B
participant on the day the incident occurs.
2. A copy of the incident report will be faxed to the AAA 1-B Respite
Manager within 48-hours.
3. Facilities who participate in the AAA 1-B OHR program will
incorporate 1 and 2 (listed above) in their procedure manual
regarding incident reporting.
E. Participant No-Show Procedure
1. The following procedure shall be followed when a scheduled
participant fails to show up for admission on the scheduled day of
arrival:
a. The OHR vendor agency shall notify the AAA 1-B OHR
Coordinator by 4:30 p.m. on the scheduled day. of arrival. If
the scheduled arrival time for the participant is after 5 p.m.
and the participant does not show up, the agency shall notify
the AAA 1-B OHR Coordinator by 9 a.m. the following day.
For scheduling problems occurring after 5 p.m. on Friday,
the agency shall notify the OHR Coordinator by 9 a.m.
Monday morning.
2. The OHR vendor agency shall notify the AAA 1-B OHR Coordinator
of the arrival of any participant before their scheduled date of arrival
and must obtain approval for an early admission before accepting
the participant.
F. Transportation Protocols
Transportation is not part of the AAA 1-B OHR service definition. If a
family member chooses to allow the participant to participate in outings,
field trips, etc. off the premises of the OHR facility while a respite
participant under the AAA 1-B program, the OHR facility must have the
family member sign a waiver form releasing the AAA 1-B of any
D-83
Advocacy - Acttrm • Answers on Aging
D. Service Standards — Respite
Care Provided Outside of the
Home
Area
eney on
Aging 1-B Issue Date: 3/27/07 Rev Date: 10/3/11
responsibility. The OHR facility is responsible for developing this waiver
form and submitting to the AAA 1-B for prior approval.
X. FACILITY FURNISHINGS
A. Each vendor shall have the following furnishings:
At least one straight back or sturdy folding chair for each participant
and staff person;
Lounge chairs and/or day beds as needed for naps and rest
periods;
Storage space for each participant's personal belongings;
Tables for both ambulatory and non-ambulatory participants:
A telephone accessible to all participants;
Lounge area; and
Special equipment as needed to assist handicapped individuals.
B. The vendor, shall maintain all equipment and furnishings used during
program activities or by program participants in safe and functional
condition.
C. Each vendor shall document that it is in compliance with:
1. Barrier-free design specifications of Michigan and local building
codes;
2. Fire safety standards;
3. The Michigan Food Code; and
4. Applicable Michigan and local public health codes
Note: The OHR vendor must send to the AAA 1-B copies of recent
licensing and inspection reports within ten days of receipt. If for any
reason a vendors' Adult Foster Care or Home for the Aged license is
revoked or suspended by the state licensing agency, the vendor must
notify the AAA 1-B Respite Manager within 24 hours of receiving
notification of such action.
Access Services: Resource Advocacy
Service Name: Resource Advocacy
Service Category: Access
Service Definition: Resource Advocacy is an integral component of the AAA 1-B Access Team
which is comprised of Resource Advocates, Resource Advocacy Supervisor(s), Nutrition
Assessors, AAA 1-B Care Managers. AAA 1-B Care Management Supervisors, Resource
Specialist(s) & AAA 1-B Contract Manager. The Access Team works in conjunction with other
aging network collaboratives to support and enhance access to services. Resource Advocates
seek out, identify, and assist older adults in need of community services to identify resources that
meet their needs. Resource Advocates work in collaboration with AAA 1-B, but do not duplicate
the work of AAA 1-B staff.
Unit of Service: One hour of Resource Advocacy Service includes assisting older adults using
person centered techniques either in person or via the telephone to meet the individuals identified
need, within the parameters set by the minimum standards.
Minimum Standards
I. Resource Advocates develop expertise in understanding the range of services & benefits
available to older adults in their community.
2. Resource advocates use a variety of strategies, including face-to-face or telephone
contacts to seek out, assess, and assist older adults who are in need of options counseling.
MMAP assistance and/or long term care services.
3. Resource Advocates assist older adults with immediate and emergency needs for food,
shelter, or other basic needs. Assistance may include warm transfer referrals to
appropriate agencies.
4. Resource Advocates collaborate with aging and disability resource centers (ADRC), local
senior centers, senior housing buildings, faith-based organizations and other
organizations in the community to identify and assist seniors in need of services.
5. At least one Resource Advocate from each contracted organization shall be certified as a
Medicare/Medicaid Assistance Program (MMAP) Counselor. However, the AAA I -B
recommends that all Resource Advocates are trained on MMAP, particularly Medicare
Part D and Medicare Savings Programs/Low Income Subsidies.
a. Certified MMAP Counselors must meet reporting requirements developed by the
state office.
b. Certified MMAP Counselors must participate in relevant MMAP training in order
to maintain certification as required by the state office.
6. Resource Advocates receive, follow up and report on Gatekeeper referrals within 1 0
business days.
Resource Advocates receive, follow up and report on any referrals received from AAA 1 -
B Care Managers and/or Resource Specialists within 10 business days.
8. Resource Advocacy contractors shall collaborate with racial/ethnic/culturally diverse
organizations to target services to individuals who are low income and/or
culturally/racially diverse. Targeting goals are developed annually as required by the state
office.
9. Resource Advocates work in partnership with AAA 1-B to receive appropriate and
required training, make referrals and request services through the Community Living
Program (CLP)
a. Resource Advocates call the Resource Center and speak with a Resource
Specialist who will collect the necessary information from the RA and make a
referral to the AAA 1-B Community Living Consultant (CLC).
b. The CLC will review the referral and contact the Resource Advocate within 72
hours to further discuss and verbally approve, approve with modifications or deny
the requested services.
c. If the referral is verbally approved the Resource Advocate will submit the
required paperwork and signed documentation, fax to the appropriate CLC and
mail the original documents.
d. Once all the paperwork is received, the CLC will authorize services for a period
of one to eight weeks.
10. Resource Advocates shall work in partnership with the Aging and Disability Resource
Center (ADRC) and obtain certification as an ADRC Options Counselor. Certification
will be coordinated between AAA 1-B and Michigan Office of Services to the Aging
(OSA). Options Counselors shall report activities as required by the state office.
11. Resource Advocates & Resource Advocacy Supervisor(s) shall participate in Access
Team meetings at least twice per contract year to strengthen partnerships, attend
trainings, streamline processes, and review outcomes from services provided. Resource
Advocates/Supervisors shall participate once a year in a regional meeting/training
focused on contract issues and other relevant issues identified by AAA 1-B and/or
contractors.
12. Resource Advocates are required to provide practical assistance with the following: 1)
Community Living Program (CLP); 2) Options Counseling: 3) Medicare/Medicaid; 4)
Gatekeeper Program; 5) Referrals to AAA 1-B and/or appropriate organizations for
Information & Assistance.
13. If resources are available, other services may also be provided including: practical
assistance with prescription assistance (other than Medicare Part D) and Tax Assistance.
Presentations given by Resource Advocates specific to programs/services and
participation in community/health fairs are limited under AAA 1-B funding to 8% of the
total contracted units per contactor, per contract year. Contractors participating in
community/health fairs may count clients only when providing one-on-one assistance.
Prior authorization/approval is required by the AAA 1-B Resource Advocacy Contract
Manager for any other services provided by the Resource Advocates under the AAA 1 -B
Resource Advocacy contract.
Area Agency on Aging 1-B
Board of Directors
Area Agency on Aging 1-B
Advisory Council
Joe Hehir
Chief Financial Officer
& Compliance Officer
Richard (son
Finance &
Accounting
Manager
Amanda Waller
Executive
Assistant
Sonal Parikh
i Billing Clerk
— Karol
j Southerland
I Billing Clerk
Charlene
—Thompson
Accounting Clerk Lisa Pyle
Resource Specialist
Vikki Rochester
! Resource Specialist
Sandra Smith
Resource Specialist
Area Agency on Aging 1-B
Organizational Chart
Revised February 1, 2012
! Tina Abbate Mar-zolf
Chief Executive Officer
*Part-time position
**Temporary grant funded position
***Part-time, temporary, grant funded position
*!"*" Contract position
*"*** Part-time, temporary position
; Paula Dunlap
i Fiscal Contracts
! Specialist
Meta Lothman
—Fiscal Analyst *
j Melissa Maxwell
I—Contract & Fiscal
Assistant
Andrea Layman
Director
Network
Development
Cathy Backos
LProgram Manager,
i Caregiver/Respite
Srvs.
Sandra Carter
---Program Manager,
DSP
Roberta Habowski**—
I—Mobility Project
j Manager
! Karen Jackson
Holzhauer
r-Program Manager,
! Nutrition Services
Natalie Pearce
—Program Manager,
Social Services
Nancy Thompson
--Respite & Residential
Services Specialist*
Kristin Wilson
Program Manager,
Training Specialist
Deanna Mitchell
Director
Admin Svcs and Health
& Safety Officer
Michelle Godboldo
-HR & Payroll
Specialist
Sophia Michie
! Office Assistant
j Lori Smith
j—Administrative
Assistant
Laura Wilson
—Administrative
Assistant
Beck! Kugler
Director
Operations
j Nicole Dwyer
!_ _Duality Assurance
Manager & HIPAA
Officer
Vanessa Gornes
j Wade
I Operations
Assistant**•"•
Vacant
Report Writer
Jim McGuire
Director Research,
Policy Development,
and Advocacy
Louanne Bakk***!*
Researcn Asst
Fawn Cothran
Care Transitions
Specialist —
Ann Langford
Advocacy Specialist
Vacant
Policy
Development
Manager'
Jenny Jarvis
Director
Communications
Jennifer Therrien
MMAP Manager
Jane Gannen -
MMAP Clerical
Assistant
Ellen Keils*"
MIPPA. Program
Assistant
Lisa Muehmel •
MMAP Program
Assistant***
Vacant
Resource
Specialist
Vacant
Resource
Specialist'
r Kathleen Kueppers
Director
Community Supper
Services
ifiee
j Kelly Elswick
j—Resource Database
j Specialist
Karen Frey
—Resource
Specialist
Sallie Justice
—Communications
Specialist*
Angela Lippard
--Resource
Specialist
Kathleen Yanik
Communication
Specialist*
Carrie Harnish
_.--Grant Writing
Coordinator
MI Choice
Program OSA Programs
Kevin Valenti
SW Care Mgr
Linda Watson-Russell
RN Care Mgr
Janice Wolf
RN Care Mgr
VACANT
RN Care Mgr
Assessor
Tier 3
Emily DeMeester
SW Care Mgr*
Elizabeth Kelly
RN Care Mgr
Kristy Mattingly
RN Care Mgr
Kathy Poland
RN Care Mgr
Regina Smak
RN Care Mgr
Tier 4
I.arry Bassin
SW Care Mgr
Geralyn Beard
RN Core Mgr
Charna Latosz
SW Care Mgr
Tier 5
Rhonda Barrie
RN Care Mgr
Pam Burke
RN Care Mgr
Carlene Fields
Program Assistant
Kristin Flynn
SW Care Mgr
Christine Gannon
RN Care Mgr
Nancy Fioffman
RN Care Mgr
Sarah Jacobs
SW Care Mgr
Carrie Lengyel
SW Care Mgr
- Kathleen Ochmanski
! SW Care Mgr
Shara Pullou
RN Care Mgr
Amy Sanford
I SW Care Mgr
Deborah Shtulman
- RN Care Mgr
Melissa Timm *
H----Supports
Coordinator
Christine Wagner
RN Care Mngr
I Vacant
i—SW Care Mgr
I Amy Zonder •-- SW Care Mgr
Vacant
-Supports
Coordinator"'
1 Vacant
SW Care Mngr
Vacant
I SW Care Mngr
Area Agency on Aging 1-B
Organizational Chart
Revised Fedruary 1.2012
Pape 2
Kathleen Kueppers
Director
Community Support
Services
I Nursing Facility
Transition Program
Vacant
Supervisor
Shavon Walton
Regional Manager
Gerilyn Selmek
Regional Manager
West
Annette Brunetti
Regional Manager Barbara Lavery
East Regional Manager
Note: NFT Assessors are temporarily reassigned from
the NFT program to MI Choice program
Tier 5
Sara Burzynski
SW Care Mgr
Barbara Butler
Program Assistant
Rebecca Fried
Housing
Coordinator**
Sue Hearshen
SW Care Mgr
Carl Jackson
SW Care Mgr
Assessor*
Nancy Koretz
SW Care Mgr
Assessor
Cyndi Kuehn
RN Care Mgr
Assessor
Angela Olson
SW Care Mgr
NFT Specialist
Mary Beth Platt
RN Care Mgr
NFT Specialist
Maria Riley
SW Care Mgr
Assessor*
Daniala Trifan
RN Care Mgr
*Part-time position
**Temporary grant funded position
*"* Part-time, temporary, grant funded position
Contract position
Tier 5
--Maxine Blair
SW Care Mgr
I Margaret Hart
I —RN Care Mgr
Rebecca Knorr
NFLOC Project
Coordinator
I Joyce Kukuk
I 'RN Care Mgr
_Barb Leasia
— RN Care Mgr
I Patricia Pencak
_r—RN Care Mgr
Nancy Wade!'
SW Care Mgr
Denise Parker (FT)
I----Program Assistant (OSA)*
- Eligibility Specialist (MI Choice West)*
Sidnee Taylor
Program Assistant
Tier 5
Janet Belsky
RN Care Mgr
Beverley Bouverette LCharlene Southern
RN Care Mgr ! RN Care Mgr
Annette Brunetti
RN Care Mgr
Linda Campbell-
Harter
SW Care Manager
Cheryl Collins
Eligibility Specialist
Kathleen Fee
RN Care Mgr
Elizabeth Gamboa
RN Care Mgr
Julie Karbginsky
SW Care Mgr
LouAnn Marks
Program Assistant
Dawn Nasr
RN Care Mgr
Karen Ranella
RN Care Mgr Vacant
CSS Clinical
Compliance Spec.'
Sara Ahlers
CSS Admin Assist
Area ency on
FAIXAging 1-13
FY 2009 Call
Center
Referrals*
N=19,408
Tri-County
Regional
Senior
Collaborative
Senior Focus
Groups
AAA 1-B 2009
Stakeholder
Survey Top 3
Targeted for
Cuts
NASUA
National Survey
of Increased
Requests for
Service
AAA 1-B
Quality
Assurance
Client Survey
AAA 1-B Board
Funding
Priorities (FY
2010-12 Area
Plan)
3
44
Adtocacy .4clion • Answcrs on Aging
AAA 1-B FUNDED SERVICE PRIORITIZATION INDICATORS BY SOURCE
March, 2010
AAA 1-B 2009
Stakeholders
Survey High
Priority Rank 2009 AAA 1-B Stakeholder Survey Rank
1. Home Delivered Meals
2. Personal Care
3. Care Management
4. In-Home Respite
5. Adult Day Services (23)**
6. Information and Assistance
Medication Management
8. Elder Abuse Prevention
9. Congregate Meals
10. Resource Advocacy
11. Health Benefits Education
12. Out-of-Home Respite
13. Home Injury Control (334)**
14. Homemaking
15. Chore (375)**
16. Volunteer Respite (846)**
17. Long Term Care Ombudsman
18. In-Home Unmet Needs
19. Hearing Services 19
20. Vision Services 20
21. Legal Services (18)*" 21
22. Grandparents Raising Grandchildren 22
23. Public Education 23
10
12
13
14
15
16
17
18
429
0%
0%
66
76
244
673
_.64
:222
' •„
49
0
75
72
459
Dark shading indicates highest prioritization
* Partial Year Data
** FY 2009 4th Quarter Wait List
FY 2013PLAN GRANT BUDGET
Budget Period:
Date: 06/06/12
FUND SOURCE
1. Federal Title III-B Services
2. Fed. Title III-C1 (Congregate)
3. State Congregate Nutrition
4. Federal Title III-C2 (HDM)
5. State Home Delivered Meals
8. Fed. Title III-D (Prey, Health)
9. Federal Title III-E (NFCSP)
0. Federal Title VII-A
0. Federal Title VII-EAP
State Access
12, State in-Home
13, State Alternative Care
4. State Care Management
6. State N.H. Ombudsman
17, Local Match
8. State Respite Care (Escheat) 228.802
19. Merit Award Trust Fund
20. NSIP
851,963
1,487,684
972,4/1 10,630-,571
SEMEETSITINTRY
SUP1707717
SERVICES
RITION
SERVICES
2,257,605
614,110
52,305
2,509,715
1,895,024
61,714
982,594
17,011
37,630
165.011
543,719
643,411
863,653
73,036
TOTAL
TOTAL:
a. Cash 482,416 5,255
b. In-Kind 1,200,699 673,572
21. Program Income 613,207 2,382,866
R-eTrenues
FederiTA-dministration
State Administration
MATF Administration
Other
ota
Rev. No.:
ADMINISTRATION
Local Cash I Local Innd
836,193 I 120,000 I 12,8061
09/30/13 10/01/12 to
i old
909999
144,925
76,677
144,925 I
76,677
806 0.000 77,601
'Expenditures
FTEs
1. Salaries/Wages 0.17 727,840
2. Fringe Benefits 231,144
3. Office Operations 232,617
( Total: 1,191,601
Cash Match Detail I In-Kind Match Detail
Source Am un Source Amount
Interest Income 20,000 Board/Advisory Council 6,000
County match 100,000 Caregivers 7,806
Total: ' 120,000 Total: 11111111=22
Agency: Area Agency on Aging
PSA: 1-B
I certify that I am authorized to sign on behalf of the Area Agency on Aging. This budget represents necessary costs for implementation of the Area Plan.
Adequate documentation and records will be maintained to support required program expenditures.
Signature Date Title
FY 2013 AREA AGENCY GRANT FUNDS. SUPPORT SERVICES DETAIL
Agency: Area Agency on Aging Budget Period: 10/01/12 to 09/30/13 Rev. 212012
PSA: 1-B Date: 06/06/12 Rev. No.: 0 page 2 of 3
-Mate State St. Alt. State Care State St. Respite Merit Award Medicaid SVCS Program Cash In-Kind
Title III-B Title III-D Title III - E Title VII Access in-Home Care Mgmt NHO (Escheat) Trust Fund CMP Fund Sub-total Income Match Match TOTAL
1. Access
a. Care Management 55,000 50,900 165,011 663,653 1.133,664 15,000 83,416 200,000 1,432,080
b. Case Coord/supp 275,000 127,000 . 402,000 27,500 73,000 502,500
d. Information & Assis
_
. 200,000 200,000 1,000 10,000 40.000 251,000
e. Outreach 374,000 176,094 - 550,094 6.000 70,000 67,524 693,618
1. Transportation . 22,000 22,000 - 5,500 27,500 ,_-
- .
a Chore 391,601 391,601 145,000 70,000 27,900 634,501
b. Home Care Assis -,-------
. . -
c. Home Injury Cntrl 58,621 58,621 6,000 7,500 7,155 79,276
d. Homemaking . . ,
0,000 - 10,000 2,500 12,500
g. Personal Care .
25,000 - 25,000 6,250 71,250
i. Respite Care - . .
3 Legal Assistance 175,386 F ,7 7,000 25,000 19,5 7 ?.29 2:19
4. Community Services
a. Adult Day Care
.
- ._ - . . .
49,760 ' 208,411 25,000 435,286 718,457 179,614 898,071 .,
- . -
d. Evidence Based - 161,714 161 714 . . 40,429 202 ,43
e Assist to Deaf 45,408 - 45,408 300 4,500 6,852 57,0'60
1. Home Repair . .
g LTC Ombudsman 27,019 17011 73,036 27,307 1 44,373 , 1200,0 13,014 1...9 387
. . -
i. Sr Ctr Stalling - . .
Vision Services 42,872 42,872 - 10,718 53,590 I. k. Elder Abuse Prevnt 37,630 37,630 300 6,000 3,408 47,338
I. Counseling -
m. Spec Respite Care - .
o. Kinship Support 25,000 25,000 300 1,500 4,750 31.550
g. Caregiver E,S,T 7,090 7,000 - 1,750 8,750
5. Program Develop 451,521 451,521 112.889 554,431
6. Region Specific . -
a.IFVC - 110,000 - 1 10,000 5.000 15,000 12.500 1 42,500
b OHR 30,000 97,500 50,000 177.500 50,000 44 375 271,875
LP Services 239 17 175,000 543,719 435,000 153,802 340,000 1886938 350,000 150,000 321 ,735 2,708,673 --,
ADRC Services . -
MATF administration 76,677 76,677 . . - 76,677' - _
1 SUPPRT SERV TOTAL1 2,257,605j 161,714 I 982,594 54,641 165,0 1 543,7 9 643,411 863,553 73,036 228,802 851,963 27,307 6,853,456 585,900 482,416 1,200,699 9,122,471
2257605 tigittlt#44 982594 54641 165011 543719
FY 2013 AREA PLAN GRANT BUDGET- NUTRITION SERVICES DETAIL
Rev 2/2012
Agency: Area Agency on Aging Budget Period: 41183 to 09/30/13
PSA: 1-B Date: 06/06/12 Rev. Number 0 page 3 of 3
SERVICE CATEGORY Title III C-1 Title III C-2 State State HDM NSIP Program Cash In-Kind TOTAL
Congregate Income Match Match
Nutrition Services
1 Congregate Meals 1,581 610 52,305 404710 476,529 1,000 180,546 2,696,700
2. Home Delivered Meals 2,477,215 1,895,024 1,082,974 1.906,337 14,255 485,804 7,86 609
3. Nutrition Counseling - - - _
4. Nutrition Education - - _ -
5. AAA RD/Nutritionist" 32,500 32,500 7,222 72,222
Nutrition Services Total 1,614,110 2,509,715 52,305 1.895,024 1,487,684 2,382,866 15,255 673,572 10,630,531
*Registered Dietitian, Nutritionist or individual with comparable certification, as approved by OSA.
FY 2013 AREA PLAN GRANT BUDGET -TITLE VII LTC OMBUDSMAN DETAIL
SERVICE CATEGORY Title III-B Title VII-A Title VII-EAP State NHO CMP Fund Program Cash In-Kind TOTAL
Income Match Match
LTC Ombudsman Services
1. LTC Ombudsman 27,019 17,011 73,036 27,307 - 12,000 13,014 169 ,387
2. Elder Abuse Prevention - 37,630 300 6,000 3,408 47 ,338
3. Region Specific _
LTC Ombudsman Ser, Total 1--- 27,019 17,011 37,630' 73,036 27,307 300 18,000 16,421 216,724
FY 2013 AREA PLAN GRANT BUDGET - RESPITE SERVICE DETAIL
SERVICES PROVIDED AS A Title III-B Title III-E State Alt Care State State In-Home Merit Award Program Cashiln-KInd TOTAL
FORM OF RESPITE CARE Escheats Trust Fund Income Match
1 Chore 391,601 5.000 39,660 436,261
2. Homemaking -. 6,000 600 6,600
3. Home Care Assistance -
4 Home Health Aide - -
5. Meal Preparation/HDM - _
6. Personal Care _. 4,000 400 4,400
Respite Service Total 391,601 1- - - 15,000 I 40,660 4,7671
FY 2013 Planned Services Summary Page for PSA: 1
Budgeted Percent of Method of Provision
Service Funds the Total , Purchased i Contract : Direct
ACCESS SERVICES
Care Management $ 1,432,080 7% x ix
Case Coordination & Support 502,500 3% x ix
Disaster Advocacy & Outreach Program 0% ,
Information & Assistance $ 251,000 1% ;x
Outreach $ 693,618 4%
Transportation $ 27,500 0%x
•
IN-HOME SERVICES : ,
Chore $ 634,501 3% x :
,
Home Care Assistance - 0% . ,
Home Injury Control , 79,276 0% ix
Homemaking S - 0% x .
Home Delivered Meals $ 7,861,609 40%x ;x
Home Health Aide 0%. _
Medication Management $ 12,500 0% x
Personal Care $ - 0% x :
Personal Emergency Response System $ 31,250 0% x i ,
Respite Care $ - 0% x : ,
Friendly Reassurance 0% .
:-
COMMUNITY SERVICES
Adult Day Services $ - 0% x
Dementia Adult Day Care $ 898,071 5% x ix
Congregate Meals $ 2,696,700 14% ix _
Nutrition Counseling $ - 0%
Nutrition Education $ - 0%
Disease Prevention/Health Promotion - 0%
Evidence Based Disease Prevention 202,143 1% x x
Assistance to the Hearing Impaired & Deaf $ 57,060 0% x
Home Repair $ - 0%
Legal Assistance $ 226,233 1% x
Long Term Care Ombudsman/Advocacy $ 169,387 1% x
Senior Center Operations $ - 0%
,
Senior Center Staffing $ 0% .
Vision Services $ 53,590 0% ix :
Programs for Prevention of Elder Abuse, $ 47,338 0% :x .
Counseling Services $ - 0%.
Specialized Respite Care $ - 0%
Caregiver Supplemental Services 0%
Kinship Support Services $ 31,550 0% x
Caregiver Education, Support, & Training $ 8,750 0%
AAA RD/Nutritionist $ 72,222 0% x
PROGRAM DEVELOPMENT $ 836,276 4%
REGION-SPECIFIC $ 142,500 1%
CLP/ADRC Services $ 2,708,673 14%
MATF administration $ 76,677 0%
TOTAL PERCENT 100% 19% 71% 10%
TOTAL FUNDING $ 19,753,002 $3,829,311 $13,946,740 $1,976,951
MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
Area Agency On Aging 1-B FY: 2013
Assurance & Certificates
ASSURANCE OF COMPLIANCE
Assurance of Compliance with Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act
of 1973, Title IX of the Education Amendments of 1972, and the Age Discrimination Act of 1975.
The Applicant provides this assurance in consideration of and for the purpose of obtaining Federal grants,
loans, contracts, property, discounts or other Federal financial assistance from the Department of Health
and Human Services.
THE APPLICANT HEREBY AGREES THAT IT WILL COMPLY WITH: -
1. Title VI of the Civil Rights Act of 1964 (Pub. L. 88-352), as amended, and all requirements imposed by
or pursuant to the Regulation of the Department of Health and Human Services (45 C.F.R. Part 80), to the
end that, in accordance with Title VI of that Act and the Regulation, no person in the United States shall, on
the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or
be otherwise subjected to discrimination under any program or activity for which the Applicant receives
Federal financial assistance from the Department.
2. Section 504 of the Rehabilitation Act of 1973 (Pub. L. 93-112), as amended, and all requirements
imposed by or pursuant to the Regulation of the Department of Health and Human Services (45 C.F.R. Part
84), to the end that, in accordance with Section 504 of that Act and the Regulation, no otherwise qualified
handicapped individual in the United States shall, solely by reason of his handicap, be excluded from
participation in, be denied the benefits of, or be subjected to discrimination under any program or activity for
which the Applicant receives Federal financial assistance from the Department.
3. Title IX of the Educational Amendments of 1972 (Pub, L. 92-318), as amended, and all requirements
imposed by or pursuant to the Regulation of the Department of Health and Human Services (45 C.F.R. Part
86), to the end that, in accordance with Title IX and the Regulation, no person in the United States shall, on
the basis of sex, be excluded from participation in, be denied the benefits of, or be otherwise subjected to
discrimination under any education program or activity for which the Applicant receives Federal financial
assistance from the Department.
4, The Age Discrimination Act of 1975 (Pub. L. 94-135), as amended, and all requirements imposed by or
pursuant to the Regulation of the Department of Health and Human Services (45 C.F.R. Part 91), to the end
that, in accordance with the Act and the Regulation, no person in the United States shall, on the basis of
age, be denied the benefits of, be excluded from participation in, or be subjected to discrimination under
any program or activity for which the Applicant receives Federal financial assistance from the Department.
The Applicant agrees that compliance with this assurance constitutes a condition of continued receipt of
Federal financial assistance, and that it is binding upon the Applicant, its successors, transferees and
assignees for the period during which such assistance is provided. If any real property or structure thereon
is provided or improved with the aid of Federal financial assistance extended to the Applicant by the
Department, this assurance shall obligate the Applicant, or in the case of any transfer of such property, any
transferee, for the period during which the real property or structure is used for a purpose for which the
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MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPS)
Area Agency On Aging 1-B FY: 2013
Federal financial assistance is extended or for another purpose involving the provision of similar services or
benefits. If any personal property is so provided, this assurance shall obligate the Applicant for the period
during which it retains ownership or possession of the property. The Applicant further recognizes and
agrees that the United States shall have the right to seek judicial enforcement of this assurance.
ASSURANCES AND CERTIFICATIONS
The undersigned agency, designated by the Michigan Commission on Services to the Aging to act as the
Area Agency on Aging within a given planning and service area, agrees to the following:
1. That the Annual Implementation Plan shall cover the current Fiscal Year 2011.
2. To administer its Annual Implementation Plan in accordance with the Older Americans Act, the Older
Michiganians Act, federal and state rules, and policies of the Michigan Commission on Services to the
Aging as set forth in publications and policy directives issued by the Michigan Office of Services to the
Aging.
3. To make revisions necessitated by changes in any of the documents listed in point two in accordance
with directives from the Michigan Office of Services to the Aging.
4. That any proposed revisions to the Annual Implementation Plan initiated by the Area Agency on Aging
will be made in accordance with procedures established by the Michigan Office of Services to the Aging.
5. That funds received from the Michigan Office of Services to the Aging will only be used to administer and
fund programs outlined in the Annual Implementation Plan approved by the Michigan Commission on
Services to the Aging.
6. That the Area Agency on Aging will undertake the duties and perform the project responsibilities
described in the Annual Implementation Plan in a manner that provides service to older persons in a
consistent manner over the entire length of the Annual Implementation Plan and to all parts of the planning
and service area.
7. That program development funds will be used to expand and enhance services in accordance with the
initiatives and activities set forth in the approved Area Implementation Plan.
8. That all services provided under the Annual Implementation Plan are in agreement with approved service
definitions and are in compliance with applicable minimum standards for program operations as approved
by the Michigan Commission on Services to the Aging and issued by the Michigan Office of Services to the
Aging, including Care Management.
9. That the Area Agency on Aging will comply with all conditions and terms contained in the Statement of
Grant Award issued by the Michigan Office of Services to the Aging.
10. That the Area Agency on Aging may appeal actions taken by the Commission on Services to the Aging
with regard to the Annual Implementation Plan, or related matters, in accordance with procedures issued by
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MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPs)
Area Agency On Aging 1-B FY: 2013
the Michigan Office of Services to the Aging in compliance with the requirements of the Older Michiganians
Act and Administrative Rules.
11. That the Area Agency on Aging will coordinate planning, identification, assessment of needs, and
provision of services for older individuals with disabilities, with particular attention to individuals with severe
disabilities, and with agencies that develop or provide services for individuals with disabilities.
12. That the Area Agency on Aging has in place a grievance procedure for eligible individuals who are
dissatisfied with or denied services.
13. That the Area Agency on Aging will send copies of the Annual Implementation Plan to all local units of
government seeking approval as instructed in the Annual Plan Instructions.
14. That the Area Agency on Aging Governing Board and Advisory Council have reviewed and endorsed
the Annual Implementation Plan.
15. That the Area Agency on Aging will comply with Federal Regulation 2 CFR part 180 and certifies to the
best of its knowledge and belief that its employees and subcontractors are not presently debarred,
suspended, proposed for debarment, declared ineligible, or voluntarily excluded from covered transactions
by any federal department. Further, that to the best of its knowledge and belief its employees and
subcontractors are not presently on the Department of Community Health (DCH) or State Bureau of Health
Professionals excluded parties lists.
16. That the Area Agency on Aging will comply with all conditions and terms of Title VI of the Civil Rights
Act of 1964, Section 504 of the Rehabilitation Act' of 1973, Title IX of the Education Amendments of 1972,
and the Age Discrimination Act of 1975. The Applicant agrees that compliance with this assurance
constitutes a condition of continued receipt of Federal financial assistance, and that it is binding upon the
Applicant, its successors, transferees and assignees for the period during which such assistance is
provided. If any real property or structure thereon is provided or improved with the aid of Federal financial
assistance extended to the Applicant by the Department, this assurance shall obligate the Applicant, or in
the case of any transfer of such property, any transferee, for the period during which the real property or
structure is used for a purpose for which the Federal financial assistance is extended or for another purpose
involving the provision of similar services or benefits. If any personal property is so provided, this assurance
shall obligate the Applicant for the period during which it retains ownership or possession of the property.
The Applicant further recognizes and agrees that the United States shall have the right to seek judicial
enforcement of this assurance.
17. That the Area Agency on Aging will comply with all conditions and terms of The Elliot Larsen Civil Rights
Act, PA 453 of 1976 and the Persons With Disabilities Civil Rights Act, PA 220 of 1976. The Applicant
provides this assurance in consideration of and for the purpose of obtaining State of Michigan Federal
grants, loans, contracts, property, discounts or other State and Federal financial assistance from the
Michigan Office of Services to the Aging.
The signatory on the Signature Page indicates that the Area Agency on Aging is submitting the current
Fiscal Year Annual or Multi-Year Implementation Plan that describes the initiatives and activities which will
be undertaken on behalf of older persons within the planning and service area. We assure that these
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MICHIGAN OFFICE OF SERVICES TO THE AGING
ANNUAL & MULTI YEAR IMPLEMENTATION PLANS (AMPS)
Area Agency On Aging 1-B FY: 2013
documents and subsequent Annual Implementation Plans represent a formal commitment to carry out
administrative and programmatic responsibilities and to utilize federal and state funds as described.
ASSURANCE OF COMPLIANCE WITH THE ELLIOT LARSEN CIVIL RIGHTS ACT
Assurance of compliance with the Elliot Larsen Civil Rights Act, PA 453 of 1976 and the Persons With
Disabilities Civil Rights Act, PA 220 of 1976.
The Applicant provides this assurance in consideration of and for the purpose of obtaining State of
Michigan Federal grants, loans, contracts, property, discounts or other State and Federal financial
assistance from the Michigan Office of Services to the Aging.
The Applicant hereby agrees that it will comply with:
Non-Discrimination: In the performance of any grant, contract, or purchase order resulting here from, the
Contractor agrees not to discriminate against any employee or applicant for employment or service delivery
and access, with respect to their hire, tenure, terms, conditions or privileges of employment, programs and
services provided or any matter directly or indirectly related to employment, because of race, color, religion,
national origin, ancestry, age, sex, height, weight, marital status, physical or mental disability unrelated to
the individual's ability to perform the duties of the particular job or position. The Contractor further agrees
that every subcontract entered into for the performance of any grant, contract, or purchase order resulting
here from will contain a provision requiring non-discrimination in employment, service delivery and access,
as herein specified binding upon each subcontractor. This covenant is required pursuant to the Elliot Larsen
Civil Rights Act, 1976 PA 453, as amended, MCL 37.2201 et seq, and the Persons with Disabilities Civil
Rights Act, 1976 PA 220, as amended MCL 37.1101 et seq, and any breach thereof may be regarded as a
material breach of the grant, contract, or purchase order.
Printed On- 5/10/2012
Resolution #12180 July 18, 2012
Moved by Dwyer supported by Quarles the resolutions (with fiscal notes attached) on the amended
Consent Agenda be adopted (with accompanying reports being accepted).
AYES: Covey, Crawford, Dwyer, Gershenson, Gingell, Jackson, Long, Matis, McGillivray, Middleton,
Nash, Nuccio, Potts, Quarles, River, Runestad, Scott, Taub, Weipert, Woodward, Zack, Bosnic. (22)
NAYS: None. (0)
A sufficient majority having voted in favor, the resolutions (with fiscal notes attached) on the amended
Consent Agenda were adopted (with accompanying reports being accepted).
THIS RESOLUTION
CHIEF FY COUNTY 'EXECUTIVE
ACTING PURSUANT TO MCI- 45,559A (7)
STATE OF MICHIGAN)
COUNTY OF OAKLAND)
I, Bill Bullard Jr., Clerk of the County of Oakland, do hereby certify that the foregoing resolution is a true
and accurate copy of a resolution adopted by the Oakland County Board of Commissioners on July 18,
2012, with the original record thereof now remaining in my office.
In Testimony Whereof, I have hereunto set my hand and affixed the seal of the County of Oakland at
Pontiac, Michigan this 18th day of July, 2012.
E,La 094.
Bill Bullard Jr., Oakland County