HomeMy WebLinkAboutResolutions - 2013.03.06 - 20712MISCELLANEOUS RESOLUTION #13034 March 6, 2013
BY: FINANCE COMMITTEE, THOMAS MIDDLETON, CHAIRPERSON
IN RE: INFORMATION TECHNOLOGY - AMENDED 9-1-1 SERVICE PLAN FOR THE
COUNTY OF OAKLAND DEPARTMENT OF INFORMATION TECHNOLOGY
TO THE OAKLAND COUNTY BOARD OF COMMISSIONERS
Chairperson, Ladies and Gentlemen:
WHEREAS the Emergency 9-1-1 Service Enabling Act, Michigan Public Act 32 of 1986,
MCL §484.1101 et seq, as amended, requires the Board of Commissioners of a County to adopt
a 9-1-1 Service Plan addressing technical, operational, financial, managerial and wireless call
handling aspects of the County's 9-1-1 network; and
WHEREAS the Oakland County Board of Commissioners adopted the current Final
Amended 9-1-1 Service Plan for the County of Oakland under Miscellaneous Resolution 99-279;
and
WHEREAS the Emergency 9-1-1Service Enabling Act, Michigan Public Act 32 of 1986,
MCL §484.1101 et seq, as amended, provides a specific methodology under which a 9-1-1
Service Plan may be amended, including the formal adoption of a Tentative Amended 9-1-1
Service Plan, distribution of the Tentative Amended Service Plan to all cities, villages and
townships, public notices and public hearings, after which the Board of Commissioners may
adopt the Tentative Amended 9-1-1 Service Plan as a Final Amended 9-1-1 Service Plan; and
WHEREAS technical and legislative changes are about to occur to migrate to the
traditional analog 9-1-1 network to a Next Generation Internet Protocol (IP) based Emergency
Services IP Network (ESInet), including revisions to the traditional funding of 9-1-1 systems and
the inclusion of new funding mechanisms; and
WHEREAS these technical and legislative changes require significant changes to the
current Final Amended 9-1-1 Service Plan for the County of Oakland; and
WHEREAS the Oakland County public safety leadership, through the CLEMIS Advisory
Committee, has reviewed and developed the language necessary to proactively update the
current Final Amended 9-1-1 Service Plan in preparation for Next Generation 9-1-1 and
recommends to the Oakland County Board of Commissioners adoption of that language in the
Tentative Amended 9-1-1 Service Plan.
NOW THEREFORE BE IT RESOLVED that the Oakland County Board of
Commissioners authorizes the adoption of the Tentative Amended 9-1-1 Service Plan and directs
the County Clerk and the County 9-1-1 Coordinator to facilitate the municipal and public notices
required
BE IT FURTHER RESOLVED that the Oakland County Board of Commissioners
establishes a date, time and location for the statutorily required public hearing on the Tentative
Amended 9-1-1 Service Plan on June 13, 2013, at 10:00 a.m. EST in the Board of
Commissioners' auditorium, 1200 N. Telegraph Road, Pontiac, Michigan.
Chairperson, on behalf of the Finance Committee, I move the adoption of the foregoing
resolution.
FINANCE COMMITTEE VOTE:
Motion carried unanimously on a roll call vote.
Legislative Requirements for Amending a 9-1-1 Final Service Plan
The Board of Commissioners of a County may modify an existing emergency telephone service
plan by complying with all of the following:
A. Draft a revised Tentative 9-1-1 Service Plan, addressing:
1. Technical Considerations of the service providers, including
but not limited to, system equipment for facilities
2. Operational Considerations, including but not limited to, the
designation of PSAPs and Secondary PSAPs, the manner in
which 9-1-1 calls will be processed, the dispatch functions to be
performed, and identifying information systems to be utilized.
3. Managerial Considerations including the organizational form
and agreements that would control technical, operational and
fiscal aspects of the emergency telephone service.
4. Fiscal Considerations including projected recurring and
nonrecurring costs with a financial plan for implementing and
operating the system.
5. Compliance with the Wireless 911 Service Order
B. Adopt Tentative Plan by resolution. The resolution must identify a time, date,
and place for a Public hearing, not less than 90 days after the date of the
adoption of the resolution.
C. Within 5 days after adoption of the resolution, the County Clerk must forward a
copy of the resolution and the Tentative Plan by certified mail, return receipt
requested, to every City, Village & Township covered under the Plan.
D. Each CVT has 45 days from the date of receipt of the resolution to file for
Exclusion from the Plan. If they do not file, then they are included in the Plan.
Also within the 45 days, any public safety agency designated as a PSAP within
the Plan must file formal notice of intent to function as a PSAP.
E. The County Clerk must publish notices of the public hearing twice in newspapers
of general circulation within the County, the first notice at least 30 days prior to
the public hearing. The notice must state:
1. Time, date and place of the public hearing
2. Description of the boundaries of the 9-1-1 Service District
3. That if the Board of Commissioners, after the hearing, adopts the
Final Service Plan, an emergency technical and, if applicable, an
operational surcharge will be collected each month on the telephone
bills.
F. The Board of Commissioners conducts the public hearing
G. The Board of Commissioners adopts the revised Final 9-1-1 Service Plan by
resolution, and a copy of the Plan is filed with the State and with the telephone
Service Providers.
H. The Service Providers begin the provisioning of trunks, ESN, and ESQKs for any
new PSAP.
Tentative Amended 9-1-1 Service Plan
Oakland County Michigan
Pagel as of 11/20/2012
Table of Contents
BACKGROUND 3
SERVICE DISTRICT 4
TECHNICAL CONSIDERATIONS 4
OPERATIONAL CONSIDERATIONS 5
MANAGERIAL CONSIDERATIONS 6
FISCAL CONSIDERATIONS 8
PSAP DESIGNATIONS 10
PSAP NOTICE FORM 11
DEFINITIONS
Page 2 as of 11/20/2012
1. BACKGROUND
1.1. Michigan Public Act 32 of 1986, MCL §484.1101 et seq, as amended, authorizes
Oakland County to enact an E-911 Service Plan that establishes a service
district in which enhanced 9-1-1 services are provided to callers requesting
medical, police and fire services. In August of 1986 the Oakland County Board
of Commissioners adopted the Final 9-1-1 Service Plan for the County of
Oakland (Miscellaneous Resolution 86-245) under the provisions of the
Emergency Telephone Service Enabling Act, Michigan Public Act 32 of 1986,
thereby creating a 9-1-1 service district within the County of Oakland and
causing 9-1-1 service to be implemented within that service district.
1.2. In 1999 Oakland County recognized many technological and legislative changes
regarding 9-1-1 systems, as well as revised requirements identified by Oakland
County public safety agencies and supported by the Oakland County Board of
Commissioners, for greater interoperability of public safety telecommunications
and radio communications systems. These changes necessitated amendments
to the original Final 9-1-1 Service Plan for the County of Oakland. The Oakland
County Board of Commissioners adopted the Tentative Amended 9-1-1 Service
Plan, complied with all statutory requirements for the notification of public
agencies, publication, and public hearing, and adopted the Final Amended 9-1-1
Service Plan (Miscellaneous Resolution 99-279).
1.3.Additional technological and legislative changes relevant to 9-1-1 systems and
services again necessitate amendments to the Final Amended 9-1-1 Service
Plan as adopted in 1999.
1.4. Voice over Internet Protocol communication services were not available at the
time of the 1999 Service Plan revision, And Phase!! of the wirp!pqc prnprgpnr y
service order had not been defined. The Emergency Telephone Services Act
has also been revised several times during the intervening years. Additionally,
the Plan must recognize and be updated in anticipation of migration to Next
Generation 9-1-1, under which the traditional 9-1-1 network will be replaced by
an Internet protocol (IF) based ESInet with enhanced bandwidth and
functionality. The present Plan is designed to replace, supersede and update the
1999 Plan to accommodate present and future technologies with the goal of
facilitating a superior and ever-improving 9-1-1 system in the County.
1.5. Under the provisions the Act, a county may amend its Final 9-1-1 Service Plan
by complying with the procedures described in Sections 301 to 310 of said Act.
1.6.The Amended 9-1-1 Service Plan must address at a minimum all of the
following:
1.6.1. Technical considerations of the communication service suppliers including
system equipment for facilities to be used in providing emergency
telephone service.
Page 3 as of 11/20/2012
1.6.2. Operational considerations including the designation of PSAPs and
secondary PSAPs and the manner in which 9-1-1 calls will be processed,
dispatch functions performed, and information systems utilized.
1.6.3. Managerial considerations including the organizational form and
agreements which would control technical, operational, and fiscal aspects
of the emergency telephone service.
1.6.4. Fiscal considerations including projected non-recurring and recurring costs
with a financial plan for implementing and operating the system.
1.6.5. Implementation of the Wireless Emergency Service Order.
2. SERVICE DISTRICT
2.1. This Amended 9-1-1 Service Plan for the County of Oakland recognizes that the
entire Oakland County geographical area is encompassed and included in the 9-
1-1 Service District of the County of Oakland. All public agencies and all present
and future communication service supplier customers located within these areas
are included in the Amended 9-1-1 Service Plan for the County of Oakland. The
City of Northville, which spans the County border, is also included in the
Western Wayne County 9-1-1 Service Plan. The City of Fenton, which spans the
County border, is also included in the Genesee County 9-1-1 Service Plan.
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3.1. This Amended 9-1-1 Service Plan for the County of Oakland recognizes that the
technical service supplier networks anticipated in the initial Final 9-1-1 Service
Plan for the County of Oakland have been implemented. The service suppliers
have and will continue to provide a system with respect to design, installation
and maintenance of the network that operates in accordance with the Michigan
Public Service Commission Tariff rates, rules, and regulations appropriate
system equipment for facilities used in providing emergency telephone service.
This Amended 9-1-1 Service Plan for the County of Oakland also recognizes
that the service suppliers outlined in the original Final 9-1-1 Service Plan for the
County of Oakland have changed and will continue to change. Therefore, any
service providers that are presently or in the future authorized to provide
wireline, wireless, or Voice over IP telephone or telecommunication service
within Oakland County in accordance with appropriate state and federal laws are
and will automatically be encompassed within the Amended 9-1-1 Service Plan
for the County of Oakland.
Page 4 as of 11/20/2012
3.2. The Oakland County 9-1-1 system includes the features of: (1) selective routing,
(2) automatic number identification (ANI), and (3) automatic location
identification (ALI) for all communication services capable of accessing 9-1-1.
Maintenance of Master Street Address Guide (MSAG), as defined herein, is
provided by 9-1-1 service providers, which are presently AT&T and its
contracted service providers, and TCS, but may change as technology evolves
for Next Generation 9-1-1.
3.3.The Next Generation 9-1-1 ESInet, when established, will meet all Federal,
State and industry standards for capacity, redundancy, stability and reliability.
4. OPERATIONAL CONSIDERATIONS
4.1. Each public agency in Oakland County participating in the 9-1-1 Service District
shall designate a primary public safety answering point (primary PSAP) for 9-1-1
calls, which shall be responsible for either dispatching the appropriate
emergency response service (ERS) within the area, or transferring 9-1-1 calls
received to a public safety agency or private safety entity responsible for
dispatching such services. In anticipation of geo-based call routing available
through Next Generation 9-1-1, the Public Agency shall identify one Primary
PSAP as the recipient of all 9-1-1 calls, regardless of the originating device,
although subsequent dispatch by transfer method or relay method is allowed.
4.2. The Primary PSAP must meet all minimum standards established by State and
Federal laws, regulations and rules. The Primary PSAP must accept calls from a
variety of locations outside of its geographical area, and must use best efforts to
transfer and/or relay these 9-1-1 calls to the correct PSAP that dispatches the
appropriate ERS for the caller's location. The Primary PSAP must accept calls
from all communication service providers and process those calls equitably.
4.3.A public safety agency may contract with another public safety agency for PSAP
services, generally on a cost reimbursement basis.
4.4. Should the designation of a primary PSAP involve another public agency, the
public agency designated as PSAP must accept the responsibility for either
dispatching the appropriate emergency response service (ERS) within the area,
or transferring q-1-1 calls r0r-PivPri to a pu blic safety agency or private safety
entity responsible for dispatching such services.
4.5. The Oakland County Sheriff's Department will function as the default PSAP for
the 9-1-1 Service District except where technical circumstances may allow
another PSAP to more appropriately function as default for a portion of the
Service District or a specific communication service technology or ESN.
4.6. Public Safety agencies serving as Primary or Secondary PSAPs are responsible
for all costs associated with serving as a PSAP, unless provided by Oakland
Page 5 as of 11/20/2012
County at its sole discretion, including costs associated with any necessary
facility(ies) not included under technical surcharge, staffing, training, equipment
and maintenance, and telephone lines sufficient to handle the efficacious
answering and processing of multiple wireless calls simultaneously via the direct
dispatch and transfer methods, from both within and outside the PSAPs
jurisdiction.
4.7. Pursuant to PA 32 as amended, each public agency has 45 days after receipt of
this tentative amended 9-1-1 service plan to file with the County Clerk a notice of
exclusion from the 9-1-1 service district.
4.8. Pursuant to PA 32 as amended, each public safety agency and private agency
has 45 days after receipt of this tentative amended 9-1-1 service plan to file with
the County Clerk a notice of intent to function as a primary PSAP or secondary
PSAP (Attachment "B"). This applies to public agencies serving as primary
and/or secondary PSAPs at the time that this Service Plan is amended.
Attachment A reflects the primary and secondary PSAP configuration at the
commencement of the revision of this 9-1-1 Service Plan. Attachment A may be
amended by Board Resolution at any time, pursuant to the Emergency
Telephone Services Act.
4.9.A public agency may discontinue serving as a primary PSAP 60 days after filing
with the County Clerk notice of its intent to discontinue serving as a primary
PSAP, upon resolution by the Board of Commissioners amending the Plan.
4.10. Each public agency, public safety agency, or private safety entity covered by
this Plan acknowledges that the rates, rules and regulations of the Michigan
Public Services Commission's 9-1-1 Tariff now in effect or hereafter
established in its tariffs, as filed with the Michigan Public Services
Commission, and all applicable state and federal laws, govern the provisions
of 9-1-1 wireline service by all communication service providers authorized to
provide communication service within Oakland County. Each public agency,
public safety agency, or private safety entity covered by this Plan
acknowledges that the rates, rules and regulations of the Federal
Communications Commission, and all applicable state and federal laws,
govern the provisions of 9-1-1 wireless service by any and all CMRS suppliers
authorized to provide wireless service within Oakland County.
5. MANAGERIAL CONSIDERATIONS
5.1. The Oakland County 9-1-1 Service District shall be under the managerial
direction of the CLEMIS DIVISION within the Oakland County Department of
Information Technology ("the County or "County of Oakland")
5.2. The County 9-1-1 Coordinator shall be an employee or designee, and under the
management control of, Oakland County's CLEMIS Division of the Department
of Information Technology. The Coordinator selection process will include
Page 6 as of 11/20/2012
significant input of Oakland County CLEM1S Advisory Committee. In addition to
other duties imposed by the County, the County 9-1-1 Coordinator shall be
responsible for ; (1) acting within all local, state and federal statutes, mandates,
guidelines and regulations and Oakland County policies, (2) acting in the best
interests of the County and local units of government in the 9-1-1 Service
District, (3) maintaining an effective liaison and cooperative relationship with
Oakland County public safety leaders and 9-1-1 Local Coordinators, (4) keeping
County Service District public safety leaders and their assigned PSAP
Coordinators aware and updated on relevant 9-1-1 issues on a timely basis, (5)
maintaining knowledge of current 9-1-1 technology and legislative mandates and
tariffs, and (6) system-wide planning including determining selective routing of
wireless calls to PSAPs , and approval of appropriate payment for the County's
portion of system charges. The County 9-1-1 Coordinator shall serve as liaison
between the County and the service suppliers. The County 9-1-1 Coordinator
shall serve as liaison with state and federal regulatory agencies, (7). facilitate
and attend regular meetings of the 9-1-1 local Coordinators of all PSAPs within
the County's Service District, . and (8) create and forward quarterly reports on
relevant 9-1-1 matters to CLEM1S Division management and others as directed.
5.3. Each Primary PSAP shall designate a PSAP Coordinator, who shall be
responsible for technical and operational considerations of the 9-1-1 system at
the PSAP level. Each PSAP shall notify the 9-1-1 County Coordinator and all
appropriate State and Federal PSAP agencies of any changes in the
appointment of the local PSAP Coordinator. The local PSAP Coordinator is
responsible for;
5.3.1. maintaining knowledge of current 9-1-1 technology and assuring
compliance with 9-1-1 legislative mandates,
5.3.2. the accuracy of the local jurisdiction's MSAG and timeliness of the local
jurisdiction's MSAG updates and routing trouble reporting for all
communication service technologies,
5.3.3. establishing policies and procedures regarding 9-1-1 call processing that
are compliant with current State and Federal requirements, laws and
rules,
5.3.4. assuring that the PSAP is adequately staffed with trained personnel that
meet all Federal and State training and testing requirements and rules,
and regular
5.3.5. attending at all Oakland County PSAP Coordinator meetings.
5.4. The PSAP Coordinator is responsible for coordinating PSAP 9-1-1 activities with
the 9-1-1 County Coordinator and providing all PSAP reports necessary for the
completion of required county and state reports.
Page 7 as of 11/20/2012
6. FISCAL CONSIDERATIONS
6.1. This Amended Tentative 9-1-1 Service Plan for the County of Oakland
recognizes that the non-recurring costs of initial network installation have been
met. Under the provisions of PA 32 of 1986 as amended, annual recurring costs
will be paid by the communication service subscribers through the technical
surcharge and other funding mechanisms established in the Act, as amended.
6.2. Under the provisions of PA 32 of 1986, as amended, the Oakland County Board
of Commissioners may assess a county operational fee on all devices capable
of accessing 9-1-1. The County reserves its right to exercise these funding
options, as well as any other surcharge, fee or other funding options that may
become available through law or regulation.
6.3. The County of Oakland has incurred, and will continue to incur, significant
expenses creating and operating the 9-1-1 system provided pursuant to this
Service Plan. Oakland County will retain and use all 9-1-1 funds collected by
the County to pay costs associated with the County's support of 9-1-1 services
that legally may be funded through these surcharge(s).
6.4. Each public agency or private safety entity operating a PSAP under this plan
shall be responsible for the following;
6.4.1. One-time Service Establishment Charge, as set by tariff, unless this
obligation has already been met under the original Final 9-1-1 Service
Plan for the County of Oakland.
6.4.2. Procurement, ownership, installation, maintenance, repair, or replacement
of primary PSAP customer premise equipment, except as provided for by
Oakland County at its sole discretion.
6.4.3. All backup PSAP customer premise equipment and trunks, moving or
reinstalling existing customer premise equipment, additional features or
modules, or additional trunks or telephone lines above the determination
by tariff.
6.4.4. Connectivity for the 9-1-1 ESInet except for that provided by Oakland
County at its sole discretion.
6.4.5. Computer-aided dispatch equipment, voice logging equipment, records
management systems, or all other peripheral dispatch-related equipment
unless provided for by Oakland County under separate agreement.
6.4.6. Radio equipment or features above those provided for by the County
through separate agreement(s).
6.4.7. Providing to the County any reports and/or information necessary to
Page 8 as of 11/20/2012
comply with requirements applicable to federal, state and local funding.
6.4.8. Compliance with local and state statute requirements relating to allowable
expenditures, fund accounting, auditing, monitoring and evaluation
procedures, or any other funding agreement requirements.
6.4.9. Compliance with Public Act 368 of 1978 part 209 authorizing the Oakland
County Medical Control Authority to establish protocols for the
provisioning of pre-hospital arrival emergency medical care.
6.4.10. Insuring adequacy of funding to the PSAP to maintain state and federally
defined minimum operating standards.
6.5. By accepting the benefits accruing from the expenditures of County funds (i.e.
services, use of equipment, etc.), the public agency agrees to the above listed
provisions.
Page 9 as of 11/20/2012
Attachment A
PSAP DESIGNATIONS
Units of government with existing twenty-four hour, seven day primary PSAPs are:
Auburn Hills, Berkley, Birmingham, Bloomfield Hills, Bloomfield Township, Farmington
Hills, Ferndale, Hazel Park, Holly Village, Lake Orion, Madison Heights, Milford Village,
Novi, Oak Park, Oakland County, Oxford, Rochester, Royal Oak City, Southfield, Troy,
Waterford, West Bloomfield, and White Lake Township.
Private entities serving as secondary PSAPs are private ambulance companies:
Community EMS and Huron Valley Ambulance.
Page 10 as of 11/20/2012
Attachment B
PSAP NOTICE FORM
Pursuant to the provisions of the 9-1-1 Emergency Service Enabling Act, Michigan
Public Act 32 of 1986, as amended, each public safety agency has 45 days after receipt
of this Tentative 9-1-1 Service Plan to file with the County Clerk a Notice of Intent to
Function as a Primary or Secondary Public Safety Answering Point.
If a public safety agency designated as a PSAP or secondary PSAP in the tentative 9-1-
1 service plan fails to file a notice of intent to function as a PSAP or secondary PSAP
within the time period specified in subsection (1), the public safety agency shall not be
designated as a PSAP or secondary PSAP in the final 9-1-1 service plan.
The notice shall be substantially in the following form:
NOTICE OF INTENT TO FUNCTION
AS A PSAP OR SECONDARY PSAP
Pursuant to section 307 of the emergency 9-1-1
service enabling act, shall
function as a (check one) Primary PSAP
Secondary PSAP within the 9-1-1 service district
of the tentative 9-1-1 service plan adopted by resolution
of the board of commissioners for the County of Oakland, on
, 2012.
(Appropriate Public Official)
Page 11 as of 11/20/2012
Attachment C
DEFINITIONS
Automatic Location Identification (ALI): a 9-1-1 service feature provided by the service
supplier that automatically provides the name and address or, for a CMRS service
supplier, the location associated with the calling party's telephone number or, for a
Voice over Internet Protocol service, the location last self registered by the subscriber,
associated with the calling party's telephone number as identified by automatic number
identification to a 9-1-1 public safety answering point.
Automatic Number Identification (ANI): a 9-1-1 service feature provided by the service
supplier that automatically provides the calling party's telephone number to a 9-1-1
public safety answering point.
Commercial Mobile Radio Service (CMRS): commercial mobile radio service regulated
under Section 3 of Title I and Section 332 of Title III of the Communications Act of 1934,
Chapter 652,48 Stat. 1064,47 U.S.C. 153 and 332, and the rules of the Federal
Communications Commission or provided pursuant to the Wireless Emergency Service
Order. CMRS includes all of the following: (1) A wireless two-way communication
device, including a radio telephone used in cellular telephone service or personal
communication service, (2) a functional equivalent of a radio telephone communication
line used in cellular telephone service or personal communication service, and (3) a
network radio access line.
Communication Service: a service capable of accessing, connecting with, or interfacing
with a 9-1-1 system by dialing, initializing, or otherwise activating the 9-1-1 system
through the numerals 9-1-1 by means of wired telephone device, cellular telephone or
radio device, wireless communication device, interconnected voice over internet device,
or any other means.
CMRS Connection: each number assigned to a CMRS customer.
County 9-1-1 Charge: the operational surcharge allowed by statute to be assessed by
resolution of the County Board of Commissioners and/or a vote of the people on all
communication devices capable of accessing 9-1-1, with billable addresses within the
County
Customer Premise Equipment (CPE): PSAP on-site, non-network hardware and
software equipment utilized for the answering and call processing of 9-1-1 calls,
including the display of ANI and ALI
Database Service Supplier: a service provider who maintains and supplies or contracts
to maintain and supply an ALI database or MSAG.
Page 12 as of 11/20/2012
Default PSAP: a PSAP to which 9-1-1 calls for which the 9-1-1 network router is unable
to determine the correct primary PSAP for the caller's location, are routed
Direct Dispatch Method: the agency receiving the 9-1-1 call at the public safety
answering point directly dispatches the appropriate emergency response service (ERS).
Emergency Medical Dispatch: a service offered by a PSAP as authorized by the
Oakland County Medical Control Authority that provides screening of medical 9-1-1 calls
following established protocols and, when appropriate, pre-arrival medical instructions,
and follow up quality assurance procedures.
Emergency Response Service (ERS): a public or private agency that responds to
events or situations that are dangerous or are considered by a member of the public to
threaten public safety. An ERS includes a police or fire department, an ambulance
service, or any other private or public entity trained and able to alleviate a dangerous or
threatening situation.
Emergency Services IP Network (ESInet): An ESInet is a managed IF network that is
used for emergency services communications, and which can be shared by all public
safety agencies. It provides the IP transport infrastructure upon which independent
application platforms and core functional processes can be deployed, including, but not
restricted to, those necessary for providing NG9-1-1 services. ESInets may be
constructed from a mix of dedicated and shared facilities. ESinets may be
interconnected at local, regional, state, federal, national and international levels to
an IF-based inter-network (network of networks). -
Emergency Service Number (ESN): the number assigned by a county that Selectively
Routes 9-1-1 calls to the appropriate PSAP based upon the caller's ALI or other known
criteria.
Emergency 9-1-1 District or 9-1-1 Service District: the area in which 9-1-1 service is
provided through this Plan to service users pursuant to PA 32 of 1986, as amended.
Emergency 9-1-1 Service Enabling Act: Michigan Public Act 32 of 1986, MCL
§484.11101, et seq, as amended ("Act").
Emergency Telephone Operational Charge: a charge for non-network technical
equipment and other costs directly related to the dispatch facility and the operation of
one or more PSAPs including, but not limited to, the costs of dispatch personnel and
radio equipment necessary to provide two-way communication between PSAPs and a
public safety agency. Emergency telephone operational charge does not include non-
PSAP related costs such as response vehicles and other personnel.
Emergency Telephone Technical Charge: a charge allowed by statute for costs directly
related to 9-1-1 service including plant-related costs associated with the use of the
public switched telephone network from the end user to the selective router, network
orm
Page 13 as of 11/20/2012
startup costs, customer notification costs, common network costs, administrative costs,
database management costs, and network nonrecurring and recurring installation,
maintenance, service, and equipment charges of a service supplier providing 9-1-1
service.
Exchange Access Facility: the wired access from a particular service user's premises to
the communication service. Exchange access facilities include service supplier provided
access lines, PBX trunks, and Centrex trunk line equivalents, all defined by tariffs of the
service suppliers as approved by the Public Services Commission. Exchange access
facilities do not include telephone pay station lines or WATS, FX, or incoming only lines.
Final 9-1-1 Service Plan: a tentative 9-1-1 service plan that has been modified only to
reflect necessary changes resulting from any exclusions of public agencies from the 9-
1-1 service district under section 306 of PA 32 of 1986 as amended, and failure of
public safety agencies to be designated as PSAPs or secondary PSAPs under section
307 of PA 32 of 1986, as amended.
Master Street Address Guide (MSAG): a perpetual database that contains information
continuously provided by a service district that defines the geographic area of the
service district and includes an alphabetical list of street names, the range of address
numbers on each street, the names of each community in the service district, the
emergency service number of each service user, and the primary answering point
identification codes.
Primary Public Safety Answering Point (Primary PSAP): a communications facility
operated or answered on a twenty-four hour a day, seven days a week, basis assigned
responsibility by a public agency or county to receive 9-1-1 calls as the first point of
reception and to dispatch public safety response services, as appropriate, by the direct
dispatch method, relay method, or transfer method. It is the first point of reception of 9-
11 calls by a public safety agency and serves the jurisdiction in which it is located and
other participating jurisdictions, if applicable.
Private Safety Entity: a nongovernmental organization that provides emergency fire,
ambulance, or medical services.
Public Agency: a village, township, Charter Township, or city and any special purpose
district located in whole or in part within the State of Michigan.
Public Safety Agency: a functional division of a public agency, county, or the state that
provides firefighting, law enforcement, ambulance, medical, or other emergency
services.
Relay Method: the PSAP receiving the 9-1-1 call notes pertinent information and relays
it by telephone, radio, private line, to the appropriate public safety agency or private
safety entity providing direct dispatch of the appropriate ERS.
Page 14 as of 11/20/2012
Secondary Public Safety Answering Point (Secondary PSAP): a communication facility
of a public safety agency or private safety entity that receives 9-1-1 calls by transfer
method only. By statute, the costs of equipment installation or system modification, or
both, necessary for a public safety agency to function as a secondary PSAP shall be
paid directly by the public safety agency and shall not be collected from service users in
the 9-1-1 service district.
Tariff: the rate approved by the Public Services Commission for 9-1-1 service provided
by a particular service supplier. Tariff does not include a rate of a CMRS by a particular
provider.
Transfer Method: a method in which a PSAP transfers the 9-1-1 call directly to the
appropriate public safety agency or private safety entity or other provider of emergency
service for dispatch of an ERS
Wireless emergency service order: the order of the Federal Communications
Commission, FCC Docket No. 94-102, adopted June 12, 1996 with an effective date of
October 1, 1996, governing 9-1-1 wireless calls.
Voice over Internet Protocol (VolP): a communication service interconnected over the
internet or other data network to the public switched telephone network, a CMRS
provider, other communication carrier, or directly to the PSAP.
Page 15 as of 11/20/2012
Resolution #13034 March 6, 2013
Moved by Bosnic supported by Quarles the resolutions (with fiscal notes attached) on the Consent
Agenda be adopted (with accompanying reports being accepted).
AYES: Dwyer, Gershenson, Gosselin, Hatchett, Hoffman, Jackson, Long, Matis, McGillivray,
Middleton, Quarles, Scott, Spisz, Weipert, Woodward, Zack. (18)
NAYS: None. (0)
A sufficient majority having voted in favor, the resolutions (with fiscal notes attached) on the Consent
Agenda were adopted (with accompanying reports being accepted).
In
•,;.I3RESOLON
CH 11,AI Y COUNTY EXECUTIVE
ACTING PURSUANT TO kfia 45 .w"9A (7)
3 -
STATE OF MICHIGAN)
COUNTY OF OAKLAND)
I, Lisa Brown, Clerk of the County of Oakland, do hereby certify that the foregoing resolution is a true and
accurate copy of a resolution adopted by the Oakland County Board of Commissioners on March 6, 2013,
with the original record thereof now remaining in my office.
In Testimony Whereof, I have hereunto set my hand and affixed the seal of the County of Oakland at
Pontiac, Michigan this 6th day of March, 2013.
X-Pget/
Lisa Brown, Oakland County