HomeMy WebLinkAboutResolutions - 1997.10.23 - 25182CS,a)
Public SiAvicel' Committee
October 23, 1997
Miscellaneous Resolution #97225
BY: Shelley G. Taub, Chairperson, Public Service Committee
IN RE: Community Mental Health Board Action Plan
To the Oakland County Board of Commissioners
Chairperson, Ladies and Gentlemen:
WHEREAS Community Mental Health Services Board members, Commissioner
JoAnne Holbert, Cal Lippitt and Commissioner Fran Amos, with Commissioners
John McCulloch, Shelley Taub, Dan Devine, Lawrence Pernick and Gilda Jacobs
developed the attached "Action Plan"; and
WHEREAS it is the desire of both the Board of Commissioners and the
Community Mental Health Services Board to improve their working relationships
and create and maintain a high level of efficiency and cooperation in the
future for the benefit of the citizens of Oakland County; and
WHEREAS the "Action Plan" process will continue into developing and
maintaining a highly human service oriented and productive relationship with
all stakeholders of the Oakland County Community Mental Health System and in
this way the vital concerns of the community will be addressed; and
WHEREAS a resolution was adopted by the CMH Board on September 29, 1997;
and
NOW THEREFORE BE IT RESOLVED that the Oakland County Board of
Commissioners, approves the CMH Board Action Plan attached, as amended.
On behalf of the Public Services Committee, I move the adoption of the
foregoing resolution.
CMH Board Action Plan
Plan Element:
Objective(s):
Communications Improvement in CMH Board Meeting Processes
To provide the Community Mental Health Services (CMH) Board with a
means of regularly assessing the current consumer and advocate concerns and
issues, and provide timely responses (as appropriate) to individuals who
speak during public comment at CMH Board meetings.
Participants Responsible: CMH Board members, CMH Administrative and Executive staff.
Steps to be Taken/Timetable:
1. Public comment and responses will be summarized by the CMH
support staff assigned to the meeting. The Deputy Director will respond or
assign response to appropriate staff Responses will be made, in writing,
within five working days of the Board meeting, and report back to the CMH
Board with the outcome of the comment/response.
Target Date: September, 1997, CMH Board Meeting
2. A standing item will be created on each Board Meeting agenda to
accommodate a monthly report from the Ombudsperson as to issues or
concerns brought to her/his attention over the previous month.
Target Date: October, 1997, CMH Board Meeting
3. A September organizational meeting of the Consumer Advisory
Committee (CAC) has been set, and members have been appointed. A
standing item will be created on each Board meeting agenda to accommodate
a monthly review and report of CAC activities and concerns.
The CAC will include representation from contracting agencies and
advocacy groups representing consumers and their families. The CAC will
develop a process to forward consumer, family and advocacy group
information and concerns to the CMHB and a method to evaluate and report
to the public on the response made by the CMHB.
Target Date: October, 1997, CMH Board Meeting
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CMH - Board Action Plan
Plan Element: Communications Between the CMH Board and the Board of
Commissioners
Objective(s): To facilitate the timely and accurate exchange of information.
Participants Responsible: The Board of Commissioners and the CMH Board.
Steps to be Taken/Timetable:
A. Handling public inquiries/concerns regarding CMH, made to the Board of
Commissioners.
1. Formal Request: Beginning immediately, the Members of the Board of
Commissioners, upon receiving an inquiry or concern about CMH, its staff, services
or its Board, are requested to refer that individual or inquiry to the Deputy Director
electronically (ohairm), in writing or by telephone (858-1209) for resolution and
response BACK TO COUNTY COMMISSIONER.
Target Date: September, 1997
2. The Deputy Director will inform the CMH Board Chair of the issue, investigate
it and respond to the caller/writer in writing and/or by telephone, within five working
days, with a copy to the CMH Board Chair. the Executive Director and the
Commissioner initiating the issue. In the event of a disagreement, the issue will be
referred to the Executive Director and the CMH Board Chair, then to the full CMH
Board.
B. Regular Communication to the Board of Commissioners from the CMH Board.
1. The CMH Board Chairperson will present the CMH Board's goals and
objectives for the Executive Director to the Public Services Committee for the
Commission's information.
Target Date: October, 1997, Public Services Committee Meeting
2. A one page version of the monthly "Board Notes", modeled after the Parks and
Recreation monthly summary, will be provided to each member of the Board of
Commissioners in hard copy, to update Commissioners on current CMH Board
activities.
Target Date: September, 1997, CMH Board Meeting "Board Notes -
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3. The Executive Director or Deputy Director, with support staff as appropriate,
will be available to the Public Services Committee at its meetings to provide
information as needed.
Target Date: October, 1997, Public Services Committee Meeting
C. Formal Requests to the Board of Commissioners to facilitate the CMH Board's
communications processes:
1. The BOC and CMH leadership will meet, at least quarterly, to work on the
enhancement of ongoing communications.
2. The BOC will include the CMH Board Chair and Executive Director on the
regular mailing list for the Public Services, Finance and Personnel and Planning and
Building committees.
3. The Board of Commissioners will include the CMH Board Chair or the Executive
Director on their agendas.
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CMH - Board Action Plan
Plan Element: CMH Services Board Policy Communication Process
Objective(s): To provide complete information on all CMH policies to the
Board of Commissioners.
Participants Responsible: The CMH Board and administrative staff.
Steps to be Taken/Timetable:
A. Current policy activity and review.
1. CMH Board policies will be brought to the Public Services Committee. The
CMH Board is currently adopting governance policies to streamline the
organization's operation, making it more globally responsive to public and BOC
concerns.
The new governance policies will empower the CMH Board to be the policy
making body and the director and staff the administrators of the board policy.
Target: October, 1997, Public Services Committee meeting
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CMH - Board ACtion Plan
Plan Element: Review and Assessment of the Reorganization of the CMH
Organization
Objective(s): To review the effectiveness of the last CMH reorganization, leading to
potential organizational improvement.
Participants Responsible: CMH Board Members, CMH Administrative Staff
Steps to be Taken/Timetable:
1. A focus group will be scheduled consisting of at least representatives from the
following:
• The Oakland County Personnel Department
• Non Administrative Employees
• CMH Administration
• The BOC's Liaison Committee(s)
• The CMH Board
2. A report will be made from this Focus Group to the CMH Board and the Board of
Commissioners with recommendations for action.
Target Date: To be completed by January 30, 1998, following the meetings of
the three Stakeholder groups. (See the "Communications and Relationships
with Stakeholders" Plan Element).
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CMH - Board Action Plan •
Plan Element: Communications and Relationships with Stakeholders
Objective(s): To improve and expand ongoing communications and
relationships between CMH and its stakeholders including:
1. Consumers and their families
2. Advocates
3. Employees
4. Providers/Contractors
Participants Responsible: CMH Board Member, CMH Administrative Staff
Steps to be Taken/Timetable:
Action Step:
Interest group meetings will be scheduled with three groups:
A. Consumers, Families and Advocates
B. Employees to examine their relationships with the CMH Board
C. Providers and Contractors
These groups will focus on:
A. Current concerns
B. Developing a plan for improving relationships and communications
C. Assessing organizational performance since the implementation of the Full
Management Contract, leading to the development of improvements.
Target Date: Complete by December 15, 1997.
Group 1 will meet on October 28 (or 29), 1997.
Group 2 will meet in November.
Group 3 will meet in December.
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Resolution #97225 October 23, 1997
Moved by Taub supported by Pernick the resolution be adopted.
AYES: Kaczmar, Kingzett, Law, McCulloch, McPherson, Millard, Moffitt,
Obrecht, Palmer, Pernick, Powers, Schmid, Taub, Wolf, Amos, Coleman, Dingeldey,
Douglas, Garfield, Holbert, Huntoon, Jacobs, Johnson. (23)
NAYS: None. (0)
A sufficient majority having voted therefor, the resolution was adopted.
STATE OF MICHIGAN)
COUNTY OF OAKLAND)
I, Lynn D. Allen, Clerk of the County of Oakland, do hereby certify that the
foregoing resolution is a true and accurate copy of a resolution adopted by the
Oakland County Board of Commissioners on October 23, 1997 with the original
record thereof now remaining in my office.
In Testimony Whereof, I have hereunto set my hand and affixed the seal of the
County of Oakland at Pontiac, Michigan this 23rd day of October 1997.
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Lyni/D? Allen, County Clerk