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HomeMy WebLinkAboutResolutions - 2003.07.31 - 27170Miscellaneous Resolution #03182 July 31, 2003 BY: General Government Committee, William R. Patterson, Chairperson RE: Board of Commissioners — Area Agency on Aging 1-B FY 2004-6 Multi-Year Area Plan and FY 2004 Annual Implementation Plan TO: Oakland County Board of Commissioners Chairperson, Ladies and Gentlemen: WHEREAS, the Area Agency on Aging 1-B (AAA1-B) is a private nonprofit organization responsible for planning, coordinating, and funding older adult services in Livingston, Macomb, Monroe, Oakland, St. Clair and Washtenaw Counties; and WHEREAS, the Area Agency on Aging 1-B has been supporting services to Oakland County residents since 1974, and WHEREAS, the Area Agency on Aging 1-B has assessed the needs of older county residents and developed a plan to provide assistance that addresses identified needs; and WHEREAS, the proposed plans have been submitted for review by the public, and have been the subjected to a public hearing; and WHEREAS, the comments at the public hearings on the proposed plans were mostly favorable, and constructive changes in the Plan were made as a result of some comments; and WHEREAS, the Oakland County Board of Commissioners appoints two representatives to the AM 1-B Board of Directors, a County Commissioner and a county resident who is as least 60 years of age; and WHEREAS, the Michigan Office of Services requires that County Boards of Commissioners be given the opportunity to review and approve area agency on aging multi-year area plans and annual implementation plans. NOW THEREFORE BE IT RESOLVED that the Oakland County Board of Commissioners does hereby approve the FY 2004-6 Multi-Year Area Plan and FY 2004 Annual Implementation Plan of the Area Agency on Aging 1-B, for the purpose of conveying such support to the Area Agency on Aging 1-B and the Michigan Office of Services to the Aging. BE IT FURTHER RESOLVED, that the Oakland County Clerk forward a copy of this adopted resolution and minutes of the Board of Commissioners meeting where such action was taken to the Area Agency on Agency 1-B. Chairperson, on behalf of the General Government Committee, I move the adoption of the foregoing Resolution. GENERAL GOVERNMENT COMMITTEE kitit417 PotAitt,044 General Government Committee Vote: Motion carried unanimously on a roll call vote. Advocacy • Action • Answers on Aging County Access Centers June 30, 2003 Oakland/Central Office 29100 Northwestern Hwy. Suite 400 Southfield, MI 48034 Phone: 248-357-2255 800-852-7795 Fax: 248-948-9691 Livingston/Washtenaw 35 Research Dr.. Suite B Ann Arbor, MI 48103 Phone: 734-213-6704 Fax. 734-213-6806 Macomb 44200 Garfield, Suite 200 Clinton Twp., MI 48038 Phone: 586-226-0309 Fax: 586-226-0408 Monroe 14930 LaPlaisance, Suite 119 Monroe, MI 48161 Phone: 734-241-2012 Fax: 734-241-6877 St. Clair 1985 Gratiot, Suite 1-B Marysville, MI 48040 Phone: 810-388-0096 Fax: 810-388-0122 Website: www.imalb.com Commissioner Thomas A. Law Oakland County Board of Commissioners 1200 N. Telegraph Pontiac, MI 48341 Dear Commissioner Law: Enclosed please find a copy of the Area Agency on Aging 1-B's Region 1-B FY 2004-2006 Multi-Year Area Plan and FY 2004 Annual Implementation Plan. This Plan was adopted by action of the AAA 1-B Board of Directors on June 27, 2003, and has been submitted to the Michigan Office of Services to the Aging for approval. The AAA 1-B Board review and approval process involves two appointees of each Region 1-B County Board of Commissioners, member commissioner and an older adult representative from the County. As you may know, the MA 1-B Board of Directors consists of a majority of County Commission appointees. The plans have also been reviewed and approved by the AAA 1-B Advisory Council, and have been the subject of a public hearing, where favorable comments and questions on the plans were submitted. This document is being sent to you in accordance with a directive from the Michigan Office of Services to the Aging, which allows each County Board of Commissioners to adopt a resolution of approval for the plan. A model resolution is enclosed for your convenience. State policies stipulate if a County chooses to take such action, it must be completed by July 31, 2003. Please forward any adopted resolution, and minutes of the meeting where such action is taken, to the AAA 1-B. Thank you for your consideration of this request. If you have questions or require assistance relative to the plan, please contact Jim McGuire, AAA 1-B Director of Planning and Advocacy, at (248) 262-9216. Sincerely, S dra K. Reminga Executive Director SKR/JM/mc Enclosures c: Commissioner Greg Jamian Commissioner Helaine Zack G.T11,1-1,KAREAPLANn004-6 Area PlarAGene, county approval latter.dot. A11 AArea Agency on .‘Aging 1-B Advocacy • Action • Answers on Aging Region 1-B FY 2004-6 MULTI-YEAR AREA PLAN and FY 2004 ANNUAL IMPLEMENTATION PLAN Area Agency on Aging 1-B 29100 Northwestern Hwy., Suite 400 Southfield, Michigan 48034 248-357-2255 www.aaalb.com Sandra K. Reminga, Executive Director Sewing the counties of Livingston, Macomb, Monroe, Oakland, St. Clair, and Washtenaw A4614=17 on._ FY 2004:: Multi-Year Area Plan FY 2004 Annual Implementation Plan rlaw, • AO. • TABLE OF CONTENTS I. EXECUTIVE SUMMARY A. Narrative 1-1 B. Funded Services 1-3 1. Purchased Services 1-3 2. Contracted Services 1-3 3. Direct Services 1-3 II. BUDGET A. Area Plan Grant Budget 11-1 B. Organizational Chart 11-4 IlL STATEMENT OF NEED A. Demographics 1. 2000 Census Population by County 111-1 2. 2000 Racial/Ethnic Census Population by County 111-2 3. 2000 Poverty Level Preliminary Census Data By County 111-3 4. Total Relative Caregivers 111-4 B. Community Forums H1-5 C. Evaluation of Unmet Needs 111-16 D. Available Resources and Partnerships 111-19 IV. SERVICE DELIVERY PLAN A. Targeting IV-1 B. Access 1V-5 C. In-Home Services 1V-8 D. Community Services IV-10 E. AAA Administered Direct Services IV-12 V. PROGRAM DEVELOPMENT V-1 VI. ADVOCACY STRATEGY V1-1 VII. COMMUNITY FOCAL POINTS A. Definition and Rationale for Selection VII-1 B. Listing: 1. Social Community Focal Points VII-3 2. Livingston County Community Focal Points VII-5 3. Macomb County Community Focal Points V11-7 4. Monroe County Community Focal Points VII-12 5. Oakland County Community Focal Points VII-14 6. St. Clair County Community Focal Points VII-23 7. Washtenaw County Community Focal Points VI1-25 AnA Zneyon FY 2004-6 Multi-Year Area Plan /Al Aging HI FY 2004 Annual Implementation Plan VIII. APPENDICES A. Public Hearings VIII-1 B. Board Membership VIII-7 C. Council Membership VIII-9 D. Proposal Selection Criteria VIII-12 E. Planned Entrepreneurial Activities VIII-16 F. Regional Service Definitions 1. In-Home Services — Chore VIII-17 2. Community Services — Interfaith Volunteer Caregiver VIII-21 G. FY 2004 Transfers H. FY 2004 Nutritionist Budget VIII-24 I. FY 2004 Agreement for Receipt of Supplemental Cash-In-Lieu of Commodity Payments for the Elderly J. Administration of Direct Services 1. Care Management VIII-25 2. Information & Assistance VIII-29 3. Health Benefit Education VIII-34 4. Refugee Assistance Program VIII-39 K. Glossary of Acronyms in Aging VIII-42 IX, ASSURANCES AND CERTIFICATIONS A. Affirmative Action Plan IX-1 B. Assurances and Certifications IX-7 C. Assurance of Compliance with Title VI of the Civil Rights Act of 1964 IX-10 II AAA Apamon FY 200416 Multi-Year Area Plan IA" Aging 18 FY 2004 Annual Implementation Plan I. EXECUTIVE SUMMARY A. NARRATIVE: The Area Agency on Aging 1-B (AAA 1-B) is a nonprofit organization that is responsible for services to more than 420,000 persons age 60 and older residing in Livingston, Macomb, Monroe, Oakland, St. Clair, and Washtenaw counties. The MA 1-B is dedicated to: 1) advocating on issues of concern to older persons; 2) allocating federal and state funds for social and nutrition services; 3) developing new older adultservice programs; 4) coordinating activities with other public and private organizations; and 5) assessing the needs of disabled older persons and linking them with needed community-based long term care services. The AAA 1-B prioritizes activities that allow older persons to maintain their independence with dignity and places a special emphasis on assistance to frail, low-income, disadvantaged, and minority elders. The AAA 1-B was created in 1974 in response to the 1973 amendments to the Older Americans Act (OAA), which called for the creation of regional planning and allocation agencies to bring some structure to the delivery of social and nutritional services to older adults. The Older Michiganians Act established the Michigan Office of Services to the Aging as Michigan's designated state unit on aging, and establishes provisions under which area agencies on aging are designated and monitored. In Michigan there are 16 different area agencies on aging. The OAA and the Michigan Legislature provide funding to the state unit on aging and area agencies on aging that can be allocated to provider organizations in accordance with an Area Agency on Aging's approved area plan. This Area Plan proposes to support the following array of services that allow older persons to maintain their independence with dignity, and provide access to their entitled benefits: Adult Day Service Hearing Assistance Medication Management Unmet Needs Care Management Home Delivered Meals National Family Caregiver Support Program Chore Home In u Control Out-of Home Res•ite Congregate Meals Homemaking Personal Care Counseling Information & Assistance Refugee Assistance Program Elder Abuse Prevention In-Home Respite Resource Advocacy Family Caregiver Services Interfaith Volunteer Senior Center Staffing Caregiver Grandparents Raising Legal Assistance Transportation Grandchildren Health Benefits Education Long Term Care Vision Services Ombudsman 1-1 AArta ApAginenygoiri.8 FFYY 22000044-A6 nMnuulti a; YI mepalretreenataPtliaonn Plan Mireov • kfloot • elamr. on OM The AAA 1-B has facilitated the development of a comprehensive and coordinated service delivery system that is facilitated through partnerships with a diverse array of private and non-profit organizations dedicated to delivering quality services to older persons. While the existing array of services is broad, the system is characterized by a level of demand for assistance among the Region's older adult population that exceeds the supply of services. This disparity is unfortunate and harmful because of the preventive nature of many AAA 1-B services. Thus insufficient or closed services forces many older persons to go without needed help, experience avoidable health problems, and seek assistance through more costly and less desirable alternatives such as nursing home care. The AAA 1-B plans to address this problem by educating decision makers about the importance and need for older adult services, and identifying opportunities for partnerships with other public and private resources to expand services. Examples of past progress in achieving these objectives include: advocacy culminating in state support for re-opening the M1 Choice program; securing additional local funding to support in-home services from a local United Way, senior millage, and county boards of commissioners; and partnering with a health insurance company to expand health prevention services. Plans to expand and enhance older adult services in the areas of health, housing, transportation, social and nutritional services, and long term care call for the development of collaborative partnerships that will result in additional resources and increased sensitivity of other service delivery systems toward the unique needs of older adults. Additional efforts will focus on improving access to needed community resources for targeted populations by working more closely with local governments and religious, cultural, ethnic, and minority organizations. 1-2 B. FUNDED SERVICES Fiscal Year 2004 Agency: Area Agency on Aging 1-B CURRENT YEAR (FY 2003) PLANNED FOR FY 2004 FUNDED SERVICES Funding Units Clients Allocation Carry- - Units Clients Funding over PURCHASED SERVICES 223,263 1,503 2,868,848 0 223,263 1,503 2,857,477 1. Homemaking 2. Personal Care 3. In-Home Respite . - 4. Adult Day Service - - . 5. Transportation , - - 6. Medication Management 7. Home Delivered Meals - _ - 8. Out-of-Home Respite _ _ 9. Unmet Needs _ -10. National Family Caregiver Support Program (NFCSP) TOTAL FUNDING 2,868,848 0 2,857,477 _ CONTRACTED SERVICES 10,100,801 430,294 1- 200 _ 11,139,529 _ 1. Adult bay Service 92,000 200 92,000 2. Chorec 32,544 3,400 _ 35,798 3,740 3. Congregate Meals' 545,885 1,200 - _ _ _ 557,026 1,225 4, Counseling 12,553 1,814 _ 12,553 1,814 - 5. Elder Abuse Prevention , 1,858 323 2,007349 6. Hearing Assistance 3,457 _ 1,695 3,457 -1,695 _ _7. Home Delivered Meals' 1,838,393 9,674 -1,935,151 10,183 , _8. Home Injury Control' 2,677 1,232 2,998 1,380 9. Interfaith Volunteer 21,500 1,100 _ 25,370 1,298 Caregiver' _ 10. Legal Assistance 15,636 6,911 - 15.636 6,911 11. Long Term Care 4,348 r 4,023 4,348 4,023 Ombudsman _ 12. Resource Advocacy' 42,431 11,942 _ _ 44,553 12,538 13. Senior Center Staffing' 17,9322,176 19 367 2 350 _ _ , . , _14. Vision Assistance 1,118 456 1,118 456 15. Grandparents Raising 536 81 - - 536 81 Grandchildren 1 6 . NFCSP 3,740 154 3,740 154 TOTAL FUNDING 10,100,801 430,294 11,139,529 DIRECT SERVICES ___ 1. Program Development 421,725 459,322 _ 2, Care Management 1,164 1,025,218 1,164 1,025,218 3. Information & Assistance3 13,000 10,000 186,277- 13,00-0- 10,000 186 277 4. Health Benefits Education 4,000 3,500 24,000 ! 4,000 3,500 24,000 5. Refugee Assistance 950 100 87,00 950 I 300 87,500 , Program TOTAL FUNDING 1,744,720 0 1,782,317 ' I FY 2004 increase in funds/clientslunits due to application of 2000 Census data to intrastate funding formula. 2 Includes public awareness campaign and out-of-home respite beds. 3 Includes National Family Caregiver Support Program (NFOSP) funding to respond to calls generated from the public awareness campaign. 1-3 Total: State Tobacco Respite Administratle It otal State lohacco Respite Grant I Expenditures FTEs 1. Salaries/Wages 19.00 628,353 2. Fnnge Benefits 136,905 3. Office Operations 293,979 I Total: J I 1,061,23f I I Cash Match-Detail I In-Kmd Match Detail Source _ Amount Source Amount Interest Income 7,000 Board/Advisory 10,000 County Funds 101,555 Caregivers 8,862 Total: 106.555 Total: 18,862 18,962 93:37.8211 108,555 1061,231 169,156 33t) 127,616 213,085 702,157 843,673 1,025,221 73,035 249,998 944,533 716,492 390,737 857,929 381,954 47,795 656,275 1,557,875 2.329,340 10,918,91b TOTAL 2,296.609 1,612,105 98,834 2,475,813 169,156 935,603 127,616 213,085 702,157 843,673 1,025,221 73,035 249,998 992,328 1,372,767 390,737 857,929 1,557,875 2.702,294 2(1,846714 720.647,1145 SERVICES SUMMARY SUPPORTIVE SERVICES NUIRITION SERVICES 2296,609 1,612,105 98,834 2,149,879 2,475,813 FUND SOURCE 1. Federal Title 111-B Services 2. Fed Title III-C1 (Congregate) 3. State Congregate Nutrition 4. Federal Title III-C2 (NOM) 5. State Home Delivered Meals EL Fed Title 111-D (Prey. Health) 9. Federal Title III-E (NFCSP) 10. Federal Title III-EAPIRefugee 11. Stale Access 12. State In-Home 13. State Alternative Care 14. State Care Management 15. State Ombudsman 16. Stab Senior Center Staff 17. Local Match a. Cash b Inrnd 18. State Respite Care (Escheat) 19. State Tobacco Respite Care 20. USDA 21. Program Income I OTA1-: 9,977,796 o ng Agency Area Agency on Aging I-B PSA: 1-B AREA PLAN GRANT BUDGET Budget Period: 10/01/03 to 09/30/04 Date: 06/09/03 Rev. No.: 01 Rev. 11/2001 Page 1of 3 ADMINISTRATION Federal Administration State AdminiStration °ea as 195,928 108,b5b 18,662 137,892 Tag 21:515 137,892 Revenues Other Other Cl tC2 transfer 9960,000 certify that I am authorized to sign on behalf of the Area Agency on Aging. This budget represents necessary costs for implementation of the Area Plan. Adequate documentation and records will be maintained to support required program expenditures. SANDRA K REMINDA IXECIJTIVE DIRECTOR D. 9 3 ; AREA AGENCY GRANT FUNDS. SUPPORT SERVICES DETAIL Agency: Area Agency an Aging I-B Budget Perla 10/91103 09130104 Rev. 11101 PSA: 143 Date: 06109/03 Rev No.: 01 page 2 of 3 we 61 r ... ea 4 • • , ••• . rogram as n n SERVICE CATEGORY Tilt III -B Tit% III-D idle III EAP Title III - E Access In-Home Care Mgmt Slate Funds Respite Income Match Match TOTAL _ _ Support Services 1. Access ' a Care Management 97,771 1625221 . ' 4200, 41811 82.966 1,251,969 b. Case Coord/supp 213.085 213.085 c Disaster Advocacy . d. Information 8 Assis 186277 11692 28,611 232 846 a Res. Adv/Aff.qs 405653 220,000 3915 82.192 74221 785681_ _ f. Transportalion 2. In-Home a. Chore 376,601 69,692 32,206 61.884540.443 _ b. Horne Care Assis , _ c. lim InyHm Health 3249 126,099 11,893 11600 28806 14,504 188,451, , d. Homemaking - _ e. Home Health Aide _ 9. Medication Mgt 43,057 7,095 3,669 53,821 .. g. Personal Care h. PERS i. Respib Care - - j. Friendly Reassure Regional/LTC 396.721 298,263 702,157 843,673 17,122 443,154 166,067 422.275 252,996 3542430 Regional _ . - _ 3. Legal Assistance 781,050 23,930 20,263 361100 278,213•_ 3IIIITLITALI1 76,91 7O157 I l'I . I 17,122 r 4' 644,700 548,819 7,084,239 ' . 4. Community Services I a. Adult Day Care . - b. Dementia ADC 10,000 17.440 257,785 414,775 64.001 105,102 69.9%i 939.001 c. Disease Prevent •. d. Health Screening _ e. Assist to Deal 51,655 3,000 8,785 4,179 67,8201 f. Horne Repair - g. LTC Ombudsman 20,983 73.035 1,580 16591 6,814 119,023 _ h. Sr Ctr Operations -4 I Sr Ctr Staffing 249,998 r 471 20225 7653 276247 • j. Vision Services 49,100 . 1.020 8.269 4,006 62.385 I k Eider Abuse Prevnt 2,688 40.116 6,952 3,077 52833 L Counseling 155.615 7,1001 l _ 24,288 36,596 1,8% 225,087 r . _. m. Spec Respite Caro _ Reg. IFVC/Refugee 66000 87.500 65:903 2.020 15,625 39,000 278,145, Reg Resp/NFCSP 129.730 I 115,830 5.9e0 51,188 10,202 312,930 _ 5. Program Develop 459,322 31.000 21.036 510.358 i 1 : e 1 : .;7.• " 'Waal =MA 01111.111I UM 'Li '.111111/1114 . 1.",'-' -q .. , 3• , • .1 ::. Z42 1 nn,1 • 7.1- 935,603 213.086 702.167 843.673 1,025,221 323.033 390,737 1 807.6291 361.954 _ 944.533j 716492 9,927,5r II-2 AREA PLAN GRANT BUDGET-NUTRITION SERVICES DETAIL Rev. 1112001 Agency: Area Agency on Aging I-B Budget Period: 1010112003 to 09/30/04 Rev. Number: 01 PSA: 1-B Date: 86109/03 page 3 of 3 SERVICE CATEGORY Title III C-1 Tide III C-2 ' State State HDM USDA Program Cash In-Kind TOTAL Congregate Income Match Match 6. Nutrition Services 1. Congregate Meals 1,612,105 98,834 355,000 835,939 11,780 178,324 3,091,982 2. Home Delivered Meals 2,149,879 2,475,813 1,202,875 1,484,401 36,015 477,951 7,826,934 3. Nutrition Counseling 01 4. Nutrition Education g - 4 5. Regional 0 kiutrition Services Total I 1,612,105 _ 2,149,879 I 98,834 2,475,813 1,557,875 _ 2,320,340 47,795 I 656,275 I 10,918,916 GiDep0Mem0OrzChar0OreCheri2D02 Revised May I, 2003 Area Agency On Aging 141 Advisory Council Area Agency On Aging 1 -B Board of Directors Judith Wattberg Controller Finance end Administration Kathleen Kirschenheiter41 ASSOciate Director Community Care Services --ele7-ile Caine - Fiscal/Accounting Supervisor Judith Beatty Accounting/Payroll Administrator Charlene Thomps Senior Accounlin°91 Clark 1.nn• Kim Belie — Resource Specialist Rhonda Rhine Resource Speciallat Roslyn Walton Resource Specialret Anne Gordon Resource Specialist AREA AGENCY ON AGING 1-B ORGANIZATIONAL CHART Sandra K Reminga Executive Director Angeiina Micherni Director xmation Technology Tina Abbate-Marzolf Director Contracted & DSP Services' Deanna Mitchell Director Support Services James McGuire Director Planning and Advocacy Jenny Jarvis Director Communications and Fund Deveiopment Kyra TePaske Director Access & Benefits Assistance Sable Justice PR Coordinator Helen Nye MMAP Coadnator May Burch Prograrnmer r 7ra c I DWAPPtrcation I Developer L. _ _/ d Annette Andrysiak Human Resources Coordinator Meta Lothrnin Focal Analysr Melissa Maxwell FA/CPS Clerical John Hortubisa — Feral Manages Nutrition Services Sandra Carter Fiscal Manager Social Services Maryanne Moore DSP Manager Cathy Backe* OSP Manager Amy MVis Social Servi Contracts ,.= Karen Jackson Nutrition Contracts Manager Roberta Habowskl Older Ward Coordinator' Brenda Beater Oder Drivers Coordinator Jerry Xu Nape Data Dray Suzanne Unman-Duda, Okla Worker EmPtrzflorent Coordinator Melissa Christi Secretary II I T—area Jagodzinski Secretary I H Cuman Clerical Assistant/ Receptionist il Canis Summers Clerical Asskitardl Receptionist 7 Vacant —Housing/Transporta I lion, Speciafist Luanne Bakk r— Community Planner, Health Specialist , Peggy &Make Information & Anis Lance Supervisor H Helen Hannon' Data Entry Clark (See Page 2) (t)Temporary Position Part-Time Position r )7a7c a-Fit — Focal OSP Manager L — riraca7.1 I TricaTni — I 'Refugee Asa I I Vendor Duality I Lprgtrain Coordinatos L Assurance. k The Area Agency on Aging -B in an firma) Opportunity and Affirmative Action Employer 11 11-4 Joel Goitsacker DATAOFERATIONS SLPERVISOR r — — Vacant I CONICAL QUALITY ASSURANCE MGR. Kathleen Mappers MACOMB REGVNALSLIPERVISOR LaShawn Fakie Amod y—LI nern , Coordoslor I KM Northern Data En try Clerk MACOMB COMMUNRYCARE PAANAGEMENT Joyce Kirkuk Nurse Kalhleen Fee Nurse Raabe Hagen Nurse Elizabeth Woofers Nurse — — — Vacant Nurse I Karen Ranelle Nurse Diana Brom Social Worker Mary Hoover Nutrition Assessor Judith Paige Social Worker Audrey Smith Nurse Joyce Hart Nurse Kim Daniedsld NutdtIon Assessor r — Social Worker L — Karol Southerland PA Bienarivancrisaiim Coodmor Chama LaMar Social Worker Gayle Brdak PA Resource Specialist Cheryl Coffins PA Screening/ Eligibility Specialist Rosemarie Baguio PA — Clerical srtne Mortician Social Worker Mn Made Posh Social Worker Lana McCann PA Data Entry/ Probate Gertrude Robinson Title V D. Schumacher Mile V rOAKLAND COMMUNITY CARE MANAGEMENT Vacant REGICNAL SUPF_RVISORJ CENTRAL Marie Matallan Mine Ruth Gazo Nurse Barbara Leash Nurse Barbara Sims Nurse Susan Hearshen Social Worker I Marilyn Demaray H Social Worker • Vacant Social Worker L — LEi_babeltiCsaplicki Nurse r canT Nurse L — nice Wolf Nurse _ Vaca nt Nurse Martin Franke Social Worker Charlene Southern Nurse I Tcrrya Blanks-MAN I ETKibfitY SpeciawN Cathertie Cook Saeening Specialist Lawrence Bassin 1_1 Social Worker Vacant Social Worker Ruth Becker Social WCAN Gal Ley Nurse (I) Temporary Position • Part-Terre Position The Area Agency on Aging I-Ui. arc Equal Opportunity and Affirmative Action Employer REGIONALSUPERVISOR Amber Totten MONROE COMMUNITY CARE MANAGEMENT Margaret Roshito.•3 Nurse Shara Pit Nurse Debbra Lush Nurse Genlyn Powers Nurse Nancy Hoffman Nurse — 4 Vacant a7t 1 1 Nurse i H Sarah Jacobs Social Worker Martha Eades Social Worker 1—Cariene Fields PA RecetadoV MOON 1rIkk.1 Rochester er BillIngfAulhoriza- lion Coordination' Barbara Lavery ST. CLAIR RE-GIONALSUPERVISOR Kathleen Saab WASHTENAWIJVNGSTON REGIONALSUPERVISOR ST. CLAAR COMMUNITY CARE MANAGEMENT Patricia Pencak Nurse Dawn Nazi Nurse Robin Mack Nurse RIchl Taylor Nurse Sara Burzynaki — Social Worker Lynda Masinick — PA EllInglAultion-ration Coordinator LI Lownn Marks PA Reception/ Clerical WASHTENAW COMMUNITY CARE MANAGEMENT Efirsbelh Kelly Nurse Christine Wagner Nurse hristine Gann Nurse Karen Zomey Nurse a Bo ISO Laura Jacks Nurse Vacant Nurse L — Rebecca Knorp Social Worker Carrie Lenard Social Worker Kathleen °criminal • Social Worker H . Kevin Valenti Social Worker LIVINGSTON COMMUNITY CARE MANAGEMENT Kathy Poland Nurse peoely Hart Nurse Susan Schuster Nurse Nancy Wedell Social Worker Rhonda Barrie Nurse Cattly. PA Kristina Menard NMrftion Assessor Kimberly Heisner PA Screening1 Eligitikly Specialist Denise Parker r -1 ____ PA Bng/Aulhoriaa- I Vacant Social Worker r don Coordinator L -1 Sandra Smith Speciaist PA Screening/ AREA AGENCY ON AGING 1-B ORGANIZATIONAL CHART Page 2 Kathleen Kirschenhelter Associate Director Community Care Services II - 4 III-1 ISAge eY on Agingan 1-B Advocacy - Action - Answers on Aging 2000 Census Population by County Comparison to 1990 Census Population Provided courtesy of Area Agency on Aging 1-8, 29100 Northwestern Highway, Suite 400, Southfield, MI 48034, 800-852-7795 1990 2000 Growth In 60+ Growth in 851- population population population 60+ population 85+ popular 60+ population 85+ from 1990 to from 1990 to ,...____. Total Total 2000 2000 Population Total % of total Total % of 60+ Total population _ Total % of Total Total % of 60+ Total MICHIGAN 9,295,297 1 1510,397 16.2% 106,907 7.1% 9,938,444 1,596,162 16.1% 142,460 8.9% 5.7% 33.3% REGION 1-B 2,478,781 373,773 15.1% 24,918 6.7% 2,772,332 419,023 15.1% 36,818 8.8% 12.1% 47.8% Livingston County 115,645 13.405 11.6% 851 6.3% , 156,951 18,610 11.9% 1,308 7.0% 38.8% 53.7% ... Macomb County 717,400 _ 122,922 17.1% 7,203 5.9% 788,150 139,027 17.6% 11,889 8.6% 13.1% _ 65.1% Monroe County 133,600 19,427 14.5% _ 1,304 6.7% 145,945 21,829 15.0% 1,816 8.3% 12.4% 39.3% Oakland County 1,083,592 164,308 15.2% 11,520 7.0% 1,194,156 177,634 14.9% 16,209 9.1% 8.1% 40.7% St. Clair County 145,601 24,189 16.6% , 1,696 7.0% 164,235 26,445 16.1% 2,397 9.1% 9.3% 41.3% Washtenaw County 282,937 29,522 10.4% 2,344 7.9% 322.895 _ 35,478 ,_ 11.0% 3,199 9.0% 20.2% 36.5% Permission to copy and reproduce granted by the Area Agency on Aging 143 ISAPAginga Ile la Y" Advocacy • Action - Answers on Aging 2000 Racial/Ethnic Census Population by County Comparison to 1990 Census Data: Age 60+ Provided courtesy of Area Agency on Aging 1-8.29100 Northwestern Highway, Suite 400, Southfield, MI 48034, 800-852-7795 www.aaal b.corn 1990 RACL4UETHN1C CATEGORY 60+ 2C00 RACIAUETHNIC CATEGORY 60+ Growti In 60+ 1990 American Asian, Total % of 1990 2000 American Asian, Total % of 2000 Minority Census Rack or Indian/ Hawaiian, Minority Census Census Black or Indian/ Hawaiian, TWO or Minority Census Population Popula6cn African A/askan or Pacific Some Population Population Hispanic or Population African Alaskan or Pacific Some More Population Population Hispanic or from 1990 to 60+ White American Native Islander Other Race 60+ 60+ Wino "' 60+ White American Naiive Islander Other Race Races 60+ 60+ Lathe" 2008 ' MICHIGAN 1,510,391 1,3.36,795 157,060 4,329 5,722 4,472 171,602 11.4% 15,363 1,596,162 1,400,703 160,741 4,658 12,298 , 5,250 12.502 195,459 , 12,2% 18,653 131% REGION I-B 313,773 359,358 10,702 603 2,556 552 14,415 3.9% 3,059 419,023 391,406 11,081 600 6,015 803 3,112 27,617 6.6% 3,535 91.6% Livingston County 13,405 13,309 33 34 26 3 96 0.7% 53 18,610 18,360 44 44 60 15 93 256 1.4% 93 1661% Macomb County 122,922 120,912 1,075 181 666 88 2,010 1.6% 857 139,007 134,818 ,, 1,557 , 192 1,379 128 953 4 209 3.0% 933 . 109.4% Monroe County 19,427 18,975 343 43 26 40 452 2.3% 193 21,829 21,247 345 28 44 39 126 582 2.7% 196 28.8% Oaldand County 164,308 156,015 6,287 243 1,434 329 8,293 5.0% ., 1,494 177,634 160,377 11,541 217 3,522 458 , 1,519 , 17,257 9.7% 1,747 108.1% - St. Clair County 24,189 23,617 438 56 19 59 572 2.4% 198 26,445 25,6943 442 52 44 75 134 747 2,8% 237 30.6% Wastitenaw County 29,522 26,530 2,526 _ 46 387 33 2,992 101% 264 35A78 30,912 3,152 67 966 94 _ 287 4,566 12.9% 329 526% Permission to copy and reproduce granted by the Area Agency on Aging 1-B _ 111-2 14 Advocacy • Action • Answers on Aging 2000 Poverty Level Preliminary Census Data by County Comparison to 1990 Census Data Provided courtesy of Area Agency on Aging 1-B, 29100 Northwestern Highway, Suite 400, Southfield MI 48034, 800-852-7795 wwwaaa 1 b.com 1666 1 o %Below % Below 150% Population 60 60+ Below 150% of 60+ Below 150% of i poverty poverty I- Geographic Area 1990 60+ Below Poverty Poverty 2000 Population 60+ 60+ Below Poverty Poverty Increase/ Increase/ Total I Total Decrease Decrease Population % of % of 60+ % of 60+ Population % of % of 60+ % of 60+ 1990 to 1990 to Total Total Total , Total Total . Total Total . Total Total Total Total _. Total 2000 2000 Region 1-B 2,478,781 373,773 15.1% 24,238 6.48% 54,263 14.5%, 2,772,332 419,023 15.1% 25,400 6.1% 51,599 12.3% 4.8% -4:9% 1 ,Livingston 115,645 13,405 11.6% 782 5.83% 1,759 13.1% 156,951 18,610 11.9% 7491 4.0% 1,720 92% -4.2% Macomb 717,400 122,922, 17.1% 7,124 _ 5.80% 17,444, 14.2% 788,150 139,027 17.6% 8,282 6.0% 18,003 12.9% 16.3% 3.2% Monroe 133,600 19,427 14.5% 1,769 9.11% 3,985_ 20.5% 145,945 21,829 15.0% _ 1,779 8.1% 3,385 15.5% 0.6% -15.1% Oakland 1,083,592 164,308 15.2% 10,321 6.28% 21,805 13.3% 1,194,156 177,634 14.9% _ 10,618 6.0% 20,520 11.6% 2.9% -5.9% St. Clair 145,607 24,189 16.6% 2,203 9.11% 5,123, 21.2% 164,235_4 26,445 16.1% . 2,030 7.7% 4,381 16.6% -7.9% -14.5% Washtenaw 282,937 29,522 10.4% 2,039 6.91% 4,147_ 14.0% 322,895 35,478_ 11.0%_ 1,942 5.5% 3,590_ 10.1%1 -4.8% -13.4% 111-3 Arta FY 2004-6 Multi-Year Area Plan Agency on Aging 1-B FY 2004 Annual Implemetation Plan TOTAL RELATIVE CAREGIVERS Percent of Percent of total grandparents living in Grandparents population who are household with one or living in household grandparents more own with one or more Grandparent living in household grandchildren who are Total own grandchildren responsible for with one or more responsible for Area Population under 18 years grandchildren own grandchildren grandchildren Region 1-B 2,772,331 37,053 13,437 1.3% 36% Livingston 156,951 1,816 655 1.2% 36% Macomb 788,149 11,101 3,600 1.4% 32% Monroe 145,945 2,276 920 1.6% 40% Oakland 1,194,156 15,782 5,805 1.3% 37% St. Clair 164,235 2,505 1,004 1.5% 40% ,Washtenaw 322,895 3,573 1,453_ 1.1% 41% 1 4 111-4 Area Agency on Aging 1-B Community Forums on the Needs of Older Region 1-B Residents March 6 and 7, 2003 A summary of older adult needs in Livingston, Macomb, Monroe, Oakland, St. Clair, and Washtenaw counties as indicated by older persons, family caregivers, and provider agencies at the Community Forums Sponsored by: Area Agency on Aging 1-8 Sandra K. Reminga, Executive Director 29100 Northwestern Highway, Suite 400 Southfield, Michigan 48034 (248) 357 -2255 wwvv.aaa1b.com Area MAgeney on VAX Aging 1-B Advocacy • Action • Answers on Aging Area Agency on Aging 1-B * Community Forums on the Needs or Older Adults 111-5 Introduction On March 6 and 7 2003, the Area Agency on Aging 1-B (AAA 1-B) conducted two Community Forums on the Needs of Older Adults in Troy and Ypsilanti, Michigan. The purpose of these forums was to provide older adults, family caregivers, agency representatives, elected officials, and other interested parties with an opportunity to discuss the needs and concerns of order persons. Participants were invited to offer testimony on unmet needs, and influence the priorities that would be established for older adult programs across Livingston, Macomb, Monroe, Oakland, St. Clair, and Washtenaw counties. = The Community Forum testimony is utilized by the AAA 1-B in the development of its Fiscal Year 2004 — 2006 Multi- Year Area Plan, which establishes planning, advocacy, and allocation priorities for approximately $19 million in federal Older Americans Act and state funds to support a range of social, nutritional, access, and long term care services. Attending the forums were 20 older adults, two family caregivers, three elected officials or their representatives, and 72 other agency representatives or interested parties. This report summarizes the statements about older adult needs discussed at the forums, and documents a range of older adult needs in Region 1-8. Area Agency on Aging 1-B " Community Forums on the Needs of Older Adults 111-6 A • in • Network and AAA 1-B Res • onsibilities SENIOR CENTERS Senior center director testimony indicated a local task force has been established to address senior center enhancement and promotion needs, and urged AAA 1 -B to continue their support of this collaborative effort. Additional testi- mony stated that the effectiveness of local senior centers varies greatly, where some centers enjoy strong local financial and political support, while others are so poorly supported that it is an embarrassment. A collaborative effort is needed to help strengthen some marginal senior centers. Service provider testimony expressed concern because it is becoming increasingly difficult to attract younger seniors to senior centers. Testimony indicated a need to evaluate the programs and services senior centers provide so they more effectively appeal to younger seniors. Additional older adult testimony indicated that the number of individuals attending senior centers is decreasing, and as people are retiring, many are not choosing to participate in centers' activities. Elected official testimony stressed the importance of letting individuals know about the activities and services available at senior centers. COMMUNITY-BASED LONG TERM CARE MI Choice Older adult testimony from a nursing home volunteer ex- pressed support for the MI Choice program. Testimony described situations in which nursing home residents are forced to rely on the facility to receive personal care such as bathing, which is often provided in a sporadic manner. Tes- timony expressed her desire to receive long term care ser- vices in the setting of her choice. Service provider testimony expressed support for the re- opening of the MI Choice program, and expressed appre- ciation to the AAA 1 -8 for successfully transitioning MI Choice consumers when the Washtenaw County MI Choice program relinquished its status as a Waiver Agent. Service provider testimony expressed regret that the array of MI Choice direct service purchase services respond to the individual's basic care needs, but do little to address many problems that must be resolved to make the individual more comfortable in their home. Many individuals do not qualify for other home repair and modification programs, and should be able to receive housing assistance through MI Choice when other resources cannot be accessed. Service provider testimony from a skilled home health care agency expressed frustration over the closure of the MI Choice program because they have many patients who need to be referred to MI Choice for assistance when their Medicare skilled care benefit is exhausted. Testimony described a patient who was forced to remain in a nursing home after a rehabilitation stay because they could not afford home care, and the MI Choice program was closed. Additional testi- mony called for the expansion of respite programs because many family caregivers are overburdened with their caregiving responsibilities. In-Home Services Service provider testimony described how the innovative delivery of in-home services can have positive outcoines on home care consumers. Testimony described how home care services have resulted in a reduction in the use of depression medications because of the home care service's positive ap- proach. Careqivinct Caregiver testimony expressed the frustration encountered when providing care for her mother, and her desire to have her mother remain living independently in her own home. Testimony expressed appreciation for the available respite services, including the Out-of-Home Respite Program. The caregiver will have waited one year to receive one week of out-of-home respite for her mother, and this will be the first time in three years that the caregiver can sleep in her own oed. Testimony indicated that it is often extremely difficult to find the services to provide care to her mother and there is a need to have this information more readily and easily obtainable. Area Agency on Aging 1-I3 Community Forums on the Needs of Older Adults III-7 Aging Network and AAA 1-B Responsibilities Service provider testimony expressed appreciation to the AAA 1 -B for the extensive work to raise family caregiver awareness of available community resources, with support from the National Family Caregiver Support Program. Additional testimony indicated that support for family caregivers should be one of the top agency priorities. Service provider testimony requested that the AAA 1 -B utilize available funding to support volunteer caregiver programs_ DIRECT SERVICE PURCHASE Personal Care Service provider testimony indicated that a growing number of older persons do not have adult children or other sup- ports available to provide assistance. Testimony stressed the importance of insuring that individuals have the resources and services they require to remain in their homes. Many older persons require minimal personal care, such as assis- tance with bathing, in order to remain in their homes. How- ever, the private rate for this service typically averages $1 9 per hour for a minimum of three to four hours of care, which is often unaffordable to vulnerable older adults. Several service providers' testimony supported the need for per- sonal care services. Homemaking Service provider testimony stressed the need for homemaking services for older persons residing in the community. Because of physical limitations, it is often difficult for individuals to perform household tasks and there is a need for various levels of assistance, from light to heavy housekeeping. CONTRACTED SERVICES Adult Day Servic& Service provider testimony indicated that support for adult day services should be one of the AAA 1 -B's top priorities. Interfaith Volunteer Caregiving Service provider testimony called for continued support of the Interfaith Volunteer Caregiving program, citing program statistics that found the average cost of one unit of service is $17.49, and recipients of service received an average of 1 6 units of service per year. Testimony also requested direct AAA 1-B funding of volunteer respite through Interfaith Volunteer Caregiving programs. Nutriton Older adult testimony suggested that senior nutrition programs and food banks should operate on weekends to serve the indigent, citing examples where older persons have had to steal food from supermarkets to address hunger. Older adult testimony expressed concern related to the declining number of older adults that are attending congregate meal program sites. Testimony indicated that nutritional Programs are not attracting younger older persons. Older adult testimony requested clarification on financing that is received from federal, state and local funds to subsi- dize the cost of a meal received at a congregate site though the senior nutrition program. Service provider testimony provided a breakdown of both funding sources and expenses that are incurred for each meal served Service provider testimony expressed concern about the priority being placed on supporting home delivered meals programs at the expense of congregate meals. Testimony indicated that many congregate meal program participants are at great risk, living alone at or near poverty. Many congregate meal participants are very frail, and are one meal away From qualifying for home delivered meals. Service provider testimony expressed concern over the minimal growth in federal funding over the past five years, which totaled six percent. This level of growth is inadequate considering the increase in operating and food costs over that period of time, as well as the six percent funding reduction in state home delivered meals for fiscal year 2003, and increased administrative requirements related to NAPIS data collection requirements, Testimony advocated that reporting requirements be reduced to allow more of the Area Agency on Aging 1-8 * Community Forums on the Needs of Older Adults 111.8 Aging Network and AAA 1-B Responsibilities nutrition funding to be spent on serving additional meals. Additional testimony stressed that the demand for meals and expectations for reporting have increased over this period, and have not been accompanied by increased funding. Service provider testimony requested that administrative changes in the nutrition programs be limited to once every three years, in order to reduce costs associated with making changes. Service provider testimony requested a halt in plans to implement nutritional analysis because of the increased administrative effort and cost required to implement the analysis at the local level, and advocated that this function be performed at the Area Agency on Aging 1-B level. Additional testimony expressed concern over a proposal to integrate the home delivered meal assessment with the AAA 1-B's comprehensive assessment for other community- based long term care services. In addition, testimony stressed that a significant portion of the financial support for the nutrition programs was from local sources, therefore functions like assessment should be done at the local level. Resource Advocacy Service provider testimony indicated that Resource Advocates are being asked to perform many more tasks for needy older persons because some programs are dosed due to funding cuts. Testimony described a case where the Resource Advocate had to assist one c onsumer in completing twelve different applications to obtain medications from pharmaceutical manufacturer indigent prescription drug programs, whereas if Michigan's Eider Prescription Insurance Coverage program were open, they would have only needed to prepare one application. Service provider testimony advocated for continued support of Resource Advocacy, indicating that it is a cost-effective system for helping older persons maintain their independence. Testimony cited program statistics that indicate the average annual cost of serving a consumer through the Resource Advocacy program is $153. Respite Service provider testimony called for an expansion of available respite services, including additional out-of-home respite beds, because many family caregivers are overwhelmed by their caregiving responsibilities and are in need of a break. Service provider testimony stressed the need to provide re- spite services in order to maintain individuals in their own home and relieve caregiver stress. Testimony indicated that it is less expensive to provide long term care at home, but it can be extremely difficult to obtain respite services. Chore Service provider testimony substantiated the need for chore services to better enable older persons to maintain their homes and continue to reside within the community. Testimony sug- gested there are cost savings associated with maintaining an individual in their home. Home Injury Control Service provider indicated that through home injury control funding, ramps were provided to older persons who were previously unable to leave their homes because of physical limitations. Elder Abuse Service provider expressed frustration about the Family Independence Agency (RA) budget cuts, and the lack of staff adequately trained to detect elder abuse as a result of these financial cutbacks. It is critical that caseworkers receive the education necessary to detect indicators of elder abuse. Testimony expressed concern for the well-being of older adults in abusive situations, indicating that FIA caseworkers have voiced uncertainty as to how to identify indications of elder abuse. Testimony described two incidents that occurred in 2002 in which elders were residing with abusive spouses. in one case, the lack of detection resulted in death because the abuse was not verified. Legal Assistance Service provider testimony indicated the need to provide assistance to older persons encountering situations where they are in need of legal advice or help, but cannot afford Area Agency on Aging 1-B * Community Forums on the Needs of Older Adults 111-9 Aging Network and AAA 1-B Responsibilities the services of an attorney. More vulnerable older persons may not have access to the legal system without this assis- tance. ADVOCACY Older adult testimony stressed the importance of information on older adult needs being documented in writing and submitted to elected officials. Documentation must be conc:se to be effective. Testimony suggested that the most effective method of educating elected officials is through personal meetings. Testimony cautioned that advocacy must be directed to specific legislators who serve on key committees with jurisdiction over the issue being addressed. State representative testimony encouraged individuals to write to their representatives and express their concerns. This is an effective means to reach decision makers. PLANNING Service provider testimony expressed appreciation for the AAA 1 -B's commitment of staff to collaborate with local providers in planning for enhanced services. Service provider testimony referenced the support that AAA 1-B planners provided to organizations in past years, and the value of their assistance with training, outreach, planning, and funding needs. Testimony indicated a need for AAA 1-B planners to become involved in local community efforts, particularly in the area of health and wellness. Area Agency on Aging 1-B * Community Forums on the Needs of Older Adults 111-10 Collaboration with Other Service Delivery Systems HEALTH Prescription Drugs Older adult testimony expressed concern that drug stores participating in Michigan's Elder Prescription Insurance Coverage (EPIC) program may not be adhering to prescribed guidelines, and that consumers are possibly being overcharged for needed medications. Testimony described how prices charged under the EPIC program for prescribed medications are never the same when obtaining refills at a specific pharmacy Older adult testimony indicated that the proposed federal legislation providing a 10 to 20 percent discount on prescription medications under the Medicare oenefit is inadequate to meet the prescription drug needs of older persons. Older adult testimony stressed the necessity of requesting generic medications from physicians as a means of saving money on prescription medications. Testimony described a situation in which a prescription was initially written for a brand-name medication which cost $110. When rewritten for the generic equivalent, the cost was $4. Testimony indicated that the generic prescription was not readily obtainable from the physician, and stressed the need to ask if a generic equivalent is available. Older adult testimony expressed frustration about the rising cost of medications and the need to be aware of alternatives that are available for saving money on prescription drugs. Testimony described a personal situation in which an individual's physician changed the strength of his medication from 20 strength to 40 strength. As a result of this modification, the cost increased from $12 to $116 for the same 90-day supply. Elected official testimony indicated that the Great Lakes Alliance for Affordable Drugs Act has been introduced into the House. This bill would allow Michigan to form a compact with other states and use their collective bargaining power to negotiate lower prescription drug prices. If enacted, the proposed legislation would help to make prescription drugs more affordable for older persons. Service provider testimony called for the creation of a federal prescription drug program to address older adult prescription orug needs. Several service providers testimony stressed the need to advocate for new and better prescription drug options. Testimony referenced the AAA 1-B Ad Hoc Study Report on Prescription Drug Affordability, and commented on the usefulness of this document and its findings. Service provider testimony expressed frustration over the closure of Michigan's Elder Prescription Insurance Coverage program, and the failure of Congress to create a promised federal prescription drug program. The absence of significant prescription drug assistance forces workers to spend an excessive amount of time assisting low income older persons to obtain needed medications through a piecemeal approach from many different sources. Testimony described how it was necessary to submit 12 applications to assist a single consumer who could not afford to purchase prescribed medications. Health Care Elected official testimony indicated that health care for older persons is under-funded by the federal government. Testimony expressed concern about the loss of older adults' ability to make decisions pertaining to their receipt of health care services as the government moves toward a managed health care system. Wellneg Service provider testimony indicated that there is a need for senior health fairs which provide information and testing focused on health promotion and prevention. Additional activities are needed that encourage greater fitness and wellness lifestyles. Prevention Older adult testimony expressed concern about a $20 charge for a flu shot under Medicare Part B. The individual received the flu shot for $3 and was confused about why there was an additional charge for this service. Service provider testimony indicated that the centers providing this service receive approximately $1 6 from Medicare for each flu shot that is administered, and clarified that this reimbursement Area Agency on Aging 1-B • Community Forums on the Needs of Older Adults Collaboration with Other Service Delivery Systems helps to support the cost of the vaccine and equipment. Testimony indicated that typically, physicians offices charge between $70 and $90 to administer this vaccine. Consumer Awareness Service provider testimony expressed concern that there are many medical products which can assist older persons to better manage their health problems, but they are unknown to many consumers. Dental Health Caregiver testimony expressed frustration over the prospect of having to replace a lost denture of a loved one, indicating that the cost is excessive. Additional service provider testimony indicated that a large portion of emergency and unmet need assistance is used to provide dental services. Service provider testimony indicated that assistance in purchasing needed dental care, particularly for emergency situations, is a great need among older adults because most have no dental health insurance. Hearing Impaired Older Adult testimony advocated that the provision of closed caption audio features be made mandatory for all television broadcasts, as a service to deaf and hearing impaired persons. Mental Health Service provider testimony called for greater outreach to older persons with mental health needs, and requested AAA 1-B support for a planned effort to utilize mental health consumers as caregivers for the elderly. Medicare Older adult testimony expressed outrage that Medicare is the first payer for health care, indicating that private insurance should be the first payer to help preserve limited public resources. HOUSING Subsidized Housing Older adult testimony expressed concern about the high growth rate of immigrant populations in senior housing, citing aggressive advocacy by immigrant service organizations as a factor in this growth. US residents do not appear to receive as high a level of service and individual advocacy. Concern was also expressed over federal subsidized housing rules which establish priority for factors that are more endemic to immigrant older adult populations. Older adult testimony expressed regret over the loss of subsidized housing because federal policies allowing non- elderly substance abusers into senior housing buildings has made some facilities dangerous and undesirable. Testimony called for policies that allow senior-only subsidized housing. Service provider testimony indicated that there is a great need for additional subsidized or affordable housing stock. Service provider testimony expressed appreciation to the AAA 1-B for supporting local efforts to prevent property tax indebtedness and foreclosure. Washtenaw county's prevention efforts resulted in no older persons losing their home because of property tax foreclosure in the past year. Assisted Living Service provider testimony indicated that there are very few assisted living options for persons participating in the MI Choice program, and called for the development of MI Choice policies that would encourage the utilization of assisted living. Affordable Housing Service provider testimony indicated the need for more affordable housing options for persons choosing to reside and receive services in the community. Aging in Place Older adult testimony requested that the AAA 1-B encourage grocery stores to make borne delivery available to older persons with mobility limitations. Additional testimony called for flexibility in United States Postal Service policies that would allow mail carriers to deliver mail to the door of Area Agency on Aging 1-B * Community Forums on the Needs of Older Adults 111-12 Collaboration with Other Service Delivery Systems disabled condominium owners who have difficulty retreiving their mail from outside lockboxes. Older Adult testimony cited the need for housing to be constructed with the needs of disabled residents in mind, and requested that features like wide doorways and rubber surfaces on ramps be made standard. for some to travel to medical appointments outside these boundaries. Additional service provider testimony indicated that, because of limited access, many older persons are unable to get to desired locations. UNMET AND EMERGENCY NEEDS Service provider testimony advocated for the development of prcigrams that focus on helping individuals to remain comfortable in their own home by providing an array of assistance beyond the existing continuum of in-home care, chore, and minor home repair. Testimony stressed that supportive services which enable an individual to be cared for in their home are insufficient if the home environment is inadequate or in disrepair. Service provider testimony indicated that older persons have many emergency and unmet needs that are not being met through traditional agency programs, particularly in the areas of dental, hearing, and vision needs. Testimony described a one-time-only emergency program for these purposes that quickly exhausted its $20,000 funding level in four months. TRANSPORTATION Older adult testimony expressed concern about recent cutbacks and the future of transportation services for °icier persons. Elected official testimony described the transportation needs of older adults and the lack of a viable regional transportation system. Service provider testimony expressed concern that the availability of public transportation services is not uniform across their county. Transportation service is an important resource that adds to older persons' quality of life. Additional service provider testimony expressed frustration pertaining to the lack of funding dedicated towards the transportation needs of older persons. An announcement was made that officials in Washtenaw county are investigating the feasibility of proposing a county-wide transportation millage. Service provider testimony indicated that there is a need for specialized transportation services to insure that older adults with physical limitations are able to access needed services. Testimony stressed that some older persons lack family support and rely solely on public transportation services. Limited transportation service areas make it extremel y difficult Area Agency on Aging 1-B * Community Forums on the Needs of Older Adults 111-13 Community and Societal Issues .7= PUBLIC FINANCING Budget Cuts Service provider testimony expressed concern over the announced and planned reductions in funding levels for various older adult programs, but had confidence that the AAA 1-B process for implementing reductions would attempt to mitigate the impact on older adults and administer the cuts fairly across service provider organizations. Testimony demonstrated respect for the fact that the AAA 1-B looked first to absorbing cuts at the administrative level. Service provider testimony expressed regret over the cuts to the Senior Volunteer Programs, because they not only allow Fewer older volunteers to participate, they diminish the level of service that is provided by volunteers to needy adults through programs such as the Senior Companion Program. Elected official testimony expressed concern about the bud- get crisis and $1.7 billion state deficit for fiscal year 2004. Decision makers are currently faced with a number of diffi- cult choices as they attempt to balance the state budget. Senior Mil_lage Service provider testimony indicated that more than half of Michigan's 83 counties have dedicated senior millages, and suggested that it may be appropriate for Washtenaw county to consider such a millage. Testimony indicated that providers need more information on how senior millages work, and the impact it can have on service delivery. Additional testimony indicated that it is time to begin working toward support of a senior millage in Washtenaw county. PUBLIC AWARENESS Older adult testimony cautioned service providers about the adequacy of traditionai outreach efforts because many older adults cannot access a web site, do not read, or own a phone. To reach the most isolated older persons, particularly racial and ethnic minority elderly, word of mouth is the best method utilizing local organizations such as churches. Additional testimony expressed an interest in volunteering to help older persons, however indicated that aging organizations need to make persons more aware of potential volunteer opportunities within the community. Service provider testimony indicated that aging organizations need to do a better job of informing older adults about available community resources. DIVERSITY Older adult testimony described the development of enclaves of various immigrant populations in selected subsidized housing locations, and its effect of making this housing less desirable for majority elders. Testimony stressed the importance of welcoming immigrant populations, but indicated that public policies which provide favored status for immigrant populations in the competition for public benefits has fostered resentment against immigrants. Older adult testimony cautioned providers about the effectiveness of plans for outreach to minority populations, indicating that many older persons cannot be reached through traditional means because of the prevalence of illiteracy, hearing and vision loss, and the absence of telephone service. More effective outreach methods would involve communication through local churches and ministerial alliances. Service provider testimony noted that the dicier adult population is growing through an enriched diversity, and stressed the importance of service providers to understand the various cultures, and be sensitive to the unique needs of minority and ethnic populations. Testimony requested that the AAA 1-8 replicate an earlier publication aimed at educating providers about racial, religious, cultural, and ethnic minority populations, and identifying community resources that are available to assist these elders. This publication should be produced for additional Region 1-8 counties. NEEDS OF THE NEAR-OLD Service provider testimony expressed frustration at not being able to help many adults in their 50s who are not at the age of being eligible for older adult programs, but have many of Area Agency on Aging 1-B * Community Forums on the Needs of Older Adults III-14 Communit and Societal Issues the same needs of the elderly Testimony advocated that the definition of older adult be reduced for certain programs in order to allow the near-old to qualify for needed benefits. Area Agency on Aging 1 -6 Community Forums on the Needs of Older Adults I11-15 AAna A Aprolon FY 2004-6 Multi-Year Area Plan Aging" FY 2004 Annual Implementation Plan III. STATEMENT OF NEED C. EVALUATION OF UNMET NEEDS: The Area Agency on Aging 1-B (AAA 1-B) utilizes a variety of methods for identifying and verifying unmet needs among older persons in the planning and service area. Methods include: the conduct of Community Forums on the Needs of Older Adults; analysis of relevant secondary data and needs studies such as the Oakland County Needs Assessment of the 60 and Over Population conducted by the Oakland Livingston Human Service Agency and the seniors count survey from St. Clair county; reports from the AAA 1-B Information and Assistance program; 2000 Census data; and recommendations from Ad Hoc Issue Study Committees of the AAA 1-B Advisory Council. The most significant barrier to addressing identified needs of older persons is the lack of sufficient public resources to provide the level of subsidized assistance that is needed by older persons. As a result, many individuals are placed on wait lists, receive less assistance than is needed, and/or become discouraged and quit seeking assistance because there is little possibility their needs will be met. Another significant barrier is that older persons often are not aware of services that may assist them, or do not know how to find information on available assistance. Additional barriers include restrictive eligibility requirements, communication problems, especially for limited English speaking populations, cultural issues, and the lack of transportation that is needed to help older persons access available programs. An analysis of these various data sources, and consideration of identified barriers has led to four basic conclusions: 1. There is a continued need for the MA 1-B's current funding priorities, with evidence that the demand for these services exceeds the supply that can be provided with existing resources. 2. The services provided to older persons in the areas of health, housing, transportation, and income benefits have a need for expansion and modification by other systems in order to make them more sensitive and responsive to the needs of older persons. 3. There are a number of unique but serious problems that affect small subsets of the older adult population, which appear to be growing and which warrant further attention, study, and program development. III-16 AAgin Ar; g 143 FY 2004 Annual Implementation Plan A agenoyon FY 2004-6 Multi-Year Area Plan 4. Greater assistance is needed for family caregivers to assist in sustaining their caregiving responsibilities, and linking them with needed resources. Service Priority: The AAA 1-B prioritizes older adult service needs with consideration to resources that benefit older persons through other service delivery systems. Service needs are classified into the following categories, in ranking order: 1. Services that warrant funding from the AAA 1-B. 2. Services that should be the focus of AAA 1-B planning, program development, and advocacy activities. 3. Service needs that are limited and/or emerging, and that require further study and program development. Funding Priority: 1. Nutrition • Congregate Meals 3 Home Delivered Meals 2. Access Services 3 Resource Advocacy 1 Regional Information and Assistance 3 Health Benefits Education and Access 3 Care Management 3 Transportation 3. In-Home Services 3 Homemaking 3 Personal Care 3 In-Home Respite 3 Chore Services 3 Home Injury Control 3 In-Home Unmet Need 3 Medication Management Unmet Needs 4. Community Services 3 Adult Day Service 3 Elder Abuse Prevention 3 Hearing Impaired Assistance • Interfaith Volunteer Caregiver 3 Long Term Care Ombudsman 3 Out-of-Home Respite III-17 AArelAg (In"— FY 2004-6 Multi-Year Area Plan 12F.1 ,1i„,, FY 2004 Annual Implementation Plan 3 Vision Impaired Assistance 3 Senior Center Staffing 3 Legal Assistance 3 Counseling 3 Refugee Assistance Program 3 National Family Caregiver Support Program Planning, Advocacy, Policy and Resource Develoompntgzipzit4 3 Community-based health and long term care services 3 Public transportation services 3 Decent and affordable housing alternatives 3 Employment and income maintenance services 3 Comprehensive need assessment and data collection 3 Prescription drug assistance 3 At-risk older driver assistance Program Development Priority: 3 Assistance for grandparents raising grandchildren 3 Volunteer respite 3 Affordable health insurance for the uninsured 3 Dental services 3 Specialized supportive housing for frail and mentally ill older adults 3 Major home modifications, such as ramps 3 Money management/bill paying assistance 3 Assistance for older gay and lesbian individuals 3 Assistance for those who have been victimized by, or are vulnerable to consumer fraud 3 Assistance for older persons who are victims of domestic violence 3 Assistance for older persons who are at risk of losing their home through property tax foreclosure 3 Affordable prescription drugs 3 Support for older persons requiring guardianship 3 Health promotion and prevention services and education III-18 AAre A Agency on FY 2004-6 Multi-Year Area Plan Afing" FY 2004 Annual Implementation Plan All«mr, • *Nog • ....AM D. AVAILABLE RESOURCES AND PARTNERSHIPS: The AAA 1-B will work to address identified unmet needs by attaining the highest value from existing state and federal resources, utilizing these funds to leverage other public, private and individual resources, and maintaining and enhancing families' ability to assist older persons in need. It will be necessary to successfully engage in a variety of collaborative partnerships, resource and program development activities, and advocacy on behalf of older persons in order to accomplish these outcomes. This Area Plan stipulates the use of available state and federal funds to support older adult services. In addition to these resources, a truly comprehensive service delivery system will require substantial contributions of resources from other local sources. The predominant method of supplementing state and federal dollars with local resources is through the adoption of senior millages, which are present in 58 of 83 Michigan counties. However, only two Region 1-B counties, Monroe and St. Clair, have senior millages (which raise over $2 million each), and several municipalities have local millages that either are dedicated to older adult services, or are partially dedicated in combination with other uses, such as recreation. In the other four counties, county boards of commissioners commit a significant amount of general fund dollars for older adult services, and local municipalities are expected to provide leadership in supporting the operation of senior centers. While this matrix of support has created a strong service delivery system, there are many areas where resources are clearly lacking and inadequate to address needs. The AAA 1-B plans to address this problem by educating decision makers about the importance and need for older adult services, and identifying opportunities for partnerships with other public and private resources to expand services. Plans to expand and enhance older adult services in the areas of health, housing, transportation, social and nutritional services, and long term care call for the development of collaborative partnerships that will result in additional resources and increased sensitivity of other service delivery systems toward the unique needs of older adults. Additional efforts will focus on improving access to needed community resources for targeted populations by working more closely with local governments and religious, cultural, ethnic, and minority organizations. This strategy may include advocacy for the adoption of county and/or local senior millages. 111-19 Ares A Ageuryon FY 2004-6 Multi-Year Area Plan 'AI Aging " FY 2004 Annual Implementation Plan IV. AREA AGENCY ON AGING 1-B SERVICE DELIVERY PLAN Fiscal Years: 2004 — 2006 A. TARGETING: Baseline Data Native Asian/ Low- Source: Year-end report for FY '02 African American/Native Pacific Hispanic income Low- Indicate the number sewed by group American Alaskan Islander Minority income and the percentage of that group's 60+ population that the number represents. _ Supportive Number Served 3,450 139 430 385 3,104 11,582 Services Percentage 7% 0.2% 1% 1% 6% 22% Congregate Number Served 547 42 124 68 295 2,908 - Nutrition Percentage 3% _ 0.3% 0.7% 0.4% 2% 18% Home Delivered Number Served 768 7 25 50 392 2,866 1 Meals _ Percentage 7% 0.1% 0.2% 0.4% 3% 25% IV-1 AArea iken" 9._ FY 2004-6 Multi-Year Area Plan Ili FY 2004 Annual Implementation Plan AMeery • kith • mte Arq 1. DESIRED OUTCOMES: a. FY 2004: (1) To increase provider knowledge of the provider network in Region 1-B by using NAPIS Advanced Reports and re- institute provision of regional minority and low-income serving data to providers on a regular basis. (2) To increase AAA 1-B technical assistance to providers in developing annual targeting plans. To increase Asian and Hispanic participation rates by at least 1% in social service programs, and 2% in congregate meal programs. (4) To increase knowledge of aging network resources and services among minority and ethnic churches and congregations b. FY 2005 - FY 2006: (1) To sustain provider knowledge of minority and low-income participation rates in Region 1-B by providing updated NAPIS Advanced Reports. (2) To sustain increases in minority and low-income participation rates for nutrition and social service programs. To maintain relationships with minority and ethnic churches and congregations. 2. ACTION: a. FY 2004: (1) Enhance the FY 2004-2006 Request for Proposals and Service Provision Manual (based on survey feedback from contractors) and include more examples and easier to understand instructions for developing annual service specific targeting plans. (2) Enhance FY 2004-2006 nutrition service standards to include a monthly menu development requirement that (3) (3) IV-2 11 mAA ha igeneyon FY 2004-6 Multi-Year Area Plan 104 " FY 2004 Annual Implementation Plan kiln reflects the ethnic food preferences of clients in the service area. (3) Continue to work with L'Amistad Hispanic Senior Center to increase participation rates in the congregate meal site. (4) Work with L'Amistad to identify Hispanic churches and target them for community education. (5) Utilize language line to assist non-English speaking persons. (6) Develop and distribute new ethnic recipes to all nutrition contractors. (7) Continue to develop the Refugee Assistance Program and enhance refugee knowledge of aging network social and nutrition services. (8) Distribute a revised Cultural and Ethnic Minority Directory to providers and work with the Office of Services to the Aging (OSA) to increase training opportunities. (9) Expand access to the NAPIS advanced reporting tool to all AAA 1-B management, program development, and contract management staff. (10) Regularly review minority and low-income serving through the NAPIS Advanced Reports with social and nutrition providers. (11) Continue prioritizing of Senior Center Staffing applications which target minority and low-income older persons. b. FY 2005 - FY 2006: (1) Continue prioritizing of Senior Center Staffing applications which target minority and low-income persons. (2) Continue working with L'Amistad Hispanic Senior Center to increase participation rates in the congregate meal site. Continue working with Hispanic churches to educate membership about aging network resources and services. (3) IV-3 Area nty.:03 ,Imom FY 2004-6 Multi-Year Area Plan FY 2004 Annual Implementation Plan (4) Continue to develop and distribute new ethnic recipes to all nutrition contractors. (5) Continue to develop the Refugee Assistance Program and enhance refugee knowledge of aging network services. (6) Continue to utilize language line to assist non-English speaking persons. (7) Regularly review NAPIS Advanced Reports at contractor trainings to allow for closer monitoring and group discussion of region-wide targeting population serving levels. (8) Identify opportunities to sponsor or promote trainings for social and nutrition providers and Care Managers. 3. UTILIZATION OF FUNDS: See funded services page and budget. IV-4 • Area A Agency on FY 2004-6 Multi-Year Area Plan " FY 2004 Annual Implementation Plan 111n1n1 B. ACCESS SERVICES: 1. Information and Assistance; The Area Agency on Aging 1-B has a comprehensive, automated database containing over two thousand (2,000) agencies and five thousand (5,000) service listings. The Information and Assistance service is linked to our five (5) county access offices through a toll free number. In addition, the ability to provide this service through each of our county offices enables caregivers, care recipients, and care providers a local presence with familiar people to maintain an on-going relationship. This number is published in all AAA 1-B brochures and flyers, in each quarterly Access newspaper, and on our website. In 2002, the Information and Assistance unit handled over 13,400 calls. We coordinate with the nationwide ElderCare Locator funded by the Administration on Aging. The AAA 1-B will use Title III-D funds for the Health Benefits Education and Access service, to provide partial support of the regional Medicare Medicaid Assistance Program (MMAP). This program utilizes volunteers to assist older adults and their caregivers with questions about Medicare, supplemental health insurance, long term care insurance, and Medicaid. The AAA 1-B Regional Coordinator will continue to work with the county MMAP Coordinators to develop new sites for volunteer placement, volunteer skill development and new volunteer training. The Regional Coordinator will continue to provide training and technical assistance to the volunteers, ensuring that accurate and comprehensive information can be provided at all times to those who need to understand their rights regarding public benefits and insurance programs. MMAP Coordinators and volunteers, Resource Advocates, Information and Assistance staff, and AAA 1-B Care Managers work together in the access network to address the needs of older adults. Often seniors hear about a confusing array of choices and programs that can be daunting to navigate. With the help of knowledgeable staff and volunteers, older adults can gain the information they require quickly and easily from a trusted and impartial source. 2. Transportation: The AAA 1-B works on several levels to assure that adequate transportation is available to older persons residing within the planning and service area. A strong emphasis is placed on program development and advocacy activities. Program development activities include: documenting the need for additional older adult transportation services; IV-5 &Area' A AVM on FY 2004-6 Multi-Year Area Plan Aging " FY 2004 Annual Implementation Plan AARRI, • kee. Af.I working with local and public transit providers to improve coordination of service within and across local and county boundaries; working with hospital systems to identify unmet needs and improve access to health and medical facilities; securing state and federal transportation resources to assist older persons with mobility planning and safe driving; and assisting specialized services providers with securing capital and operating resources needed to continue or expand service. Advocacy activities include: participation on county coordination committees and public transit agency Local Advisory Councils, identification of new resources to support public or alternative transportation, and advocacy for local, state, and federal funding to support and expand public or alternative transportation to address unmet mobility needs. AAA 1-B funding for transportation is only utilized to assist AAA 1-B In-home Service Program and Community Care Management clients with errands and for medical transportation when no other alternatives exist. The You Decide: Senior Driving Awareness Program (SDAP) currently operates in four counties (7 locations) in Region 1-B. The goals of the program are to keep older adults driving for as long as safely possible, to ease the transition to non-driving when it becomes necessary, and to encourage individuals to plan for lifelong mobility, much like one would plan for retirement. The program assisted more than 737 persons in FY 2002. Plans for FY 2004 include outreach to legal justice and law enforcement divisions, and securing a funding source to allow for continuation and expansion of the program. 3. Resource Advocacy: The AAA 1-B contracts for outreach activities throughout the planning and service area under the service definition of Resource Advocacy. The Resource Advocates are part of the AAA 1-B Access Team, which also includes Care Managers and Information & Referral Specialists. In addition to utilizing a Universal Intake form designed to foster great communication and referrals between agencies, the team also meets quarterly to discuss client and process issues. Resource Advocates are required to place a special emphasis on outreach to targeted minorities residing in key areas of the region. Under the service definition providers: target specific ethnic and minority groups; are encouraged to hire minority/ethnic Resource Advocates; and are required to coordinate activities with minority organizations in the service area. IV-6 AAzea A Agony= FY 2004-6 Multi-Year Area Plan Aging143 FY 2004 Annual Implementation Plan The AAA 1-B and Resource Advocates work together to reach persons with greatest economic and social need with particular attention to low- income and minority persons, as well as limited English speaking persons, and persons with Alzheimer's disease or related disorders and the caregivers of those individuals. 4. Care Management: The AAA 1-B will prioritize Community Care Management (CCM) services to older adults (and persons with disabilities, where funding sources allow) who have the fewest financial and family resources and the greatest need. CCM, the In-Home Services Program (ISP), Rapid Response Short Term, Rapid Response Respite, and the MI Choice program, are all available in each county of Region 1-B, making the five county AAA 1-B offices into complete access sites for the centralized assessment/direct service purchase (DSP) system for key long term care services. The AAA 1-B currently conducts a centralized assessment that includes eligibility determination for home delivered meals in two Region 1-B counties, and will explore strengthening the assessment process throughout the region. This will be accomplished through the use of a workgroup with representatives from AAA 1-B and nutrition contractors, which will develop standard assessment items, protocols, and data reporting mechanisms. Once this standardization is developed, contractors may choose to perform the assessment function directly or to have the AAA 1-B assume the function for that contractor. The AM 1-B will purchase services from a DSP pool of approved vendors in the community. Individuals needing home care will receive a comprehensive assessment for these services. Care Management will be coordinated through the local AAA 1-B office to allow a smooth transition between programs when an individual's health or functional status changes. A coordinated central assessment and DSP system will increase access to services for individuals and their families, improve responsiveness to the individual's particular need, and provide the opportunity for consumer choice in the service delivery. IV-7 •G" nA'" FY 2004-6 Multi-Year Area Plan Attu /AVAgisig " FY 2004 Annual Implementation Plan C. 1N-HOME SERVICES: 1. OVERALL STRATEGY: The AAA 1-B will address the in-home needs of older adults by contracting for and directly purchasing a variety of in-home services, and by providing care management to identify needs of individual older adults and to arrange needed services. Contracted services include Chore, Interfaith Volunteer Caregiver, and Home Delivered Meals. Successful applicants for contracts must meet minimum standards and be approved through the AAA 1-B Request for Proposals process. The services most frequently used for Direct Service Purchase (DSP) are Homemaking, Personal Care, and In-Home Respite services. The DSP system uses a pool of vendors who have met minimum administrative and quality standards set by the AAA 1-B. Both contract and DSP standards include OSA Operating Standards for Service Programs. 2. CHORE: A new Chore service definition has been approved by the AAA 1-B Board of Directors. Utilizing survey data collected from various aging network sources including Chore service contractors, Chore clients, care managers, Care Management clients, resource advocates, Senior Centers, Home Delivered Meals drivers, and local municipalities, the new definition outlines mandatory and optional services and provides an expectation of the service that will be used throughout the region. Mandatory services will include lawn care, snow removal, minor in-door home repairs, and emergency/heavy cleaning services. Optional services will include minor outdoor repairs and outdoor cleanup. Chore services are coordinated with Home injury Control. Home Injury Control is expanded with funding from Blue Cross/Blue Shield of Michigan. Together the funding is used to install devices, which prevent slips and falls in the home. 3. INTERFAITH VOLUNTEER CAREGIVER - VOLUNTEER RESPITE: Funded under the Interfaith Volunteer Caregiver (IFVC) service definition, the AAA 1-B will work closely with IFVC providers region-wide to expand and refine volunteer respite service. Over the course of the next three years the AAA 1-B will work with IFVC providers to expand the capacity of volunteers to provide volunteer respite care. Planned activities include: IV-8 AnAPAgingamoin. Memo. • &IAN n In so 4peg FY 2004-6 Multi-Year Area Plan FY 2004 Annual Implementation Plan a. development of a Universal Assessment tool; b. identification/development of caregiver training; c. procurement of specialized equipment (cell-phones; computers); and d. increased staffing. 4. HOME DELIVERED MEALS: Home Delivered Meals will continue to be targeted to eligible low-income and minority persons. Over the next few years, the AAA 1-B will work with nutrition providers to identify new methods to: a. share information; b. track referrals; c. coordinate training; d. develop assessment and follow-up protocols; and e. improve outcome measurements. In addition, the AAA 1-B will continue to explore new ways to meet the need for special diets, and to offer weekend meals throughout the region. 5. HOMEMAKING AND PERSONAL CARE: All Homemaking and Personal Care services are provided through the DSP system, after in-home assessments by care managers. Based on the assessed level of need, clients will be assigned to a Community Care Services program, and Homemaking and Personal Care services will be authorized based on the client-approved care plan developed by the care manager. Typically, In-Home Services Program clients receive the least amount of service, followed by Rapid Response, Community Care Management and then MI Choice clients with the highest service levels. 6. IN-HOME RESPITE CARE: In-Home Respite services will be provided through the DSP system, after in-home assessments by care managers. Older adult clients may receive respite services in any of the Community Care Services programs. Through Tobacco Settlement funds, the Rapid Response Respite program can also serve adults age 18 and over, with an identified need for caregiver relief. IV-9 Athol% FY 004- YY 220A6nnu Annual m epaireAmreenataPtliaonn Plan Multi AOINO, • 4cOva • /WM D. COMMUNITY SERVICES: The AAA's overall strategy for meeting the needs of older adults requiring community services includes: 1. refining existing service definitions and standards based on unmet need or gaps in service; 2. integrating/educating caregivers who are 60 years of age and older about community based services; and 3. identifying new community services that best meet the needs and overcome barriers identified by older adults, caregivers, and service providers in the region. In FY 2004, the AAA 1-B plans to fund the following services in the community services category: 1. Assistance for the Hearing Impaired: This service shall be available throughout Region 1-B. It shall include the provision of assistance to older persons with hearing impairments, or who are deaf, to enable them to better compensate for these loses in daily life. Activities shall include: education/training; assistance in obtaining benefits and other services; training in techniques for adjusting to lifestyle changes; and community education. 2. Assistance for the Visually Impaired: This service shall be available throughout Region 1-B. It shall include the provision of service to visually impaired or blind persons. Activities shall include: 1) orientation and mobility training; 2) rehabilitation for activities of daily living; 3) optometric services; and 4) group education. 3. Comprehensive Care (Dementia) Adult Day Service: This service will be available in Macomb, Monroe, Oakland, St. Clair, and Washtenaw counties. The AAA 1-B continues to explore opportunities to develop this service in Livingston County. Service includes: dementia specific programming, 1:4 staffing ratio, on-site personal care, specialized transportation, nutrition/snacks, and expanded hours (M-F 10-12 hours/day; and Saturday 5 hours). 4. Counseling: This service shall be available throughout Region 1-B. It shall include professional-level counseling services including emotional support, problem identification and resolution, and skill building provided to older adults and caregivers who are experiencing personal, social or emotional problems which may be related to psychological and IV-10 AAAging" FY 2004 Annual Implementation Plan Ares A pnivon FY 2004-6 Multi-Year Area Plan *ay 4,4*. • Amer. ON Atkvi physiological dysfunction. Only persons without billable health insurance shall be served under this category, 5. Congregate Meals: This service shall be available throughout Region 1-B. This service includes the provision of nutritious meals and nutrition education to older individuals in congregate settings. 6. Elder Abuse Prevention: This service shall be available throughout Region 1-B. It shall include activities that develop, strengthen, and carry out programs for the prevention and treatment of elder abuse, neglect, and exploitation. 7. Long Term Care Ombudsman/Advocacy: This service shall be available throughout Region 1-B. It shall include the provision of assistance to residents of long-term care facilities to resolve complaints through problem identification and definition, education regarding rights, provision of information on appropriate rules, and referrals to appropriate community resources. This service also involves assistance to prospective long term care facility residents and their families regarding placement, financing, and other long term care options. Identification and sharing of best practices in long term care service delivery, with an emphasis on promotion of Eden Alternative, is also a part of the service. Program components include: 1) family support; 2) complaint investigation/advocacy; 3) community education; and 4) volunteer support. 8. Senior Center Staffing: This service shall be available throughout Region 1-B. It shall include the provision of funding to support staff positions at senior centers or other types of senior service centers for the purpose of program development. 9. Legal Assistance: Contractors provide confidential legal services (including in-home visits), advice, referrals and public education. Maintenance funding is planned for FY 2004. In FY 2004, the AAA 1-B will work with contractors to identify how referral activities can benefit caregivers. The AAA 1-B will closely monitor client serving in light of Legal Service Corporation (LSC) reconfiguration to determine the impact on the aging network. 10. Out of Home Respite: The AAA 1-B purchases beds located in licensed Homes for the Aged (HFA) and Adult Foster Care homes (AFC), and coordinates scheduling of respite service for community participants. The service is available to meet caregiver needs generally up to 14 days per stay, and permits 2 stays per year. The service has been embraced by caregivers and care managers throughout the region. • IV-11 AAThil nay on FY 2004-6 Multi-Year Area Plan /AN.Alireng FY 2004 Annual Implementation Plan E. MA ADMINISTERED DIRECT SERVICES: The AAA 1-B proposes to administer directly the following services: Information and Assistance, the Medicare/Medicaid Assistance Program, Care Management, Refugee Assistance Program and selected activities under the National Family Caregiver Support Program. Each of these activities are considered important for the AAA 1-B to fulfill its role as a regional focal point for access to care and information about needed community resources. 1. REGIONAL INFORMATION AND ASSISTANCE: The Area Agency on Aging 1-B (AAA 1-B) has a comprehensive, automated database containing two thousand (2,000) agencies and five thousand (5,000) services. The Information and Assistance service is linked to our six (6) county planning and service areas through a toll free number. In addition, the ability to provide this service through each AAA 1-B county office enables caregivers, care recipients, and care providers a local presence with familiar people with whom to maintain an on-going relationship. In 2002, the Information and Assistance unit handled over 13,400 calls. It is coordinated with the nationwide ElderCare Locator funded by the Administration on Aging. A portion of the MA 1-B's National Family Caregiver Support Program funds will be utilized to increase awareness of supportive services for caregivers and expand their use by caregivers, older adults, and persons with disabilities who live in Region 1-B. Planned activities include supporting the provision of caregiver information through the AAA 1-B web site, libraries and physician offices, conducting a caregiver fair, producing a magazine targeted for caregivers in collaboration with other Michigan area agencies on aging, and securing media coverage on topics of interest to caregivers. 2. HEALTH BENEFITS EDUCATION AND ACCESS: The AAA 1-B will use Title III-D funds for the Health Benefits Education and Access service for partial support of the regional Medicare Medicaid Assistance Program (MMAP). This program utilizes volunteers to assist older adults and their caregivers with their questions about Medicare, supplemental health insurance, long term care insurance, and Medicaid. The AAA 1-B Regional Coordinator will continue to work with the county MMAP Coordinators to develop new sites for volunteer placement, volunteer skill development and new volunteer training. The Regional Coordinator will continue to provide training and technical assistance to the volunteers, ensuring that accurate and comprehensive information can Arts IV-12 A.zgavA,ing-77.. 44.,Me7 M. • ON Ara, FY 2004-6 Multi-Year Area Plan FY 2004 Annual Implementation Plan be provided at all times to those who need to understand their rights regarding public benefit and insurance programs. 3. CARE MANAGEMENT: The AAA 1-B believes strongly in the value of care management as the heart of the comprehensive system for delivery of community-based long term care services in Region 1-B. Care management is seen as the process of working with older adults and persons with disabilities in order to assist them to maintain their independence and improve their quality of life in their chosen home environment. The AAA 1-B commitment to helping older adults identify and address their needs using all available resources, and coordinating care across medical and non-medical settings, drives the AAA 1-B decision to directly administer care management. Direct administration provides clients and families a seamless approach to addressing their long term care needs. It offers the AAA infrastructure of planning, vendor relations, information, and public relations components that all serve to strengthen the quality of the care management provided. For these reasons, we believe direct administration of care management fits the mandates of the Older Americans Act and the mission of the AAA 1-B. 4. REFUGEE ASSISTANCE PROGRAM: The AAA 1-B was selected by the Michigan Office of Services to the Aging to receive a designated grant to conduct outreach activities to older adult refugee populations. This three-year project will include collaborative partnerships with organizations that serve refugees to translate and produce program and educational materials, increase cultural sensitivity among aging organizations, support access to assistance for non-English speaking persons, and conduct refugee resource fairs. IV-13 Itreneyn FY 2004-6 Multi-Year Area Plan 4" Aging" FY 2004 Annual Implementation Plan V. AREA AGENCY ON AGING 1-B PROGRAM DEVELOPMENT Fiscal Years: 2004 — 2006 Objective Desired Outcome Activities Corn • lotion Date The AAA 1-8 will be in The AAA 1-B will ensure Form MA 1-8 management workgroup September 30, compliance with HIPAA compliance with HIPAA to implement identified activities. 2004 Security requirements that security provisions, including Assess HIPAA requirements and will take effect February 20, policies, procedures, and determine activities the AAA 1-B must 2005. electronic media protections, undertake to be in compliance. through changes in: Develop and implement a HIPAA )> Administrative procedures Security Compliance Plan that updates > Physical security measures AAA 1-B policies, procedures, and > Technolo• safe•uards electronic technolo• . Develop a Region 1-B A publication that identifies Convene a work group of religious, September 30, resource publication to religious, cultural, and ethnic cultural, and ethnic minority 2004 assist providers in minority elders, and community representatives to guide resource addressing the needs of resources to assist in delivering development. religious, cultural, and services will be produced and ethnic minority elders, distributed to: Identify resources to support production including Limited English of a resource publication. Speaking persons. > Aging service providers > Hospitals Produce and distribute resource A Home health agencies publication. ). Resettlement service agencies V-1 1 AA P wan FY 2004-6 Multi-Year Area Plan A' Aging " FY 2004 Annual Implementation Plan V. AREA AGENCY ON AGING 1-B PROGRAM DEVELOPMENT Fiscal Years: 2004 — 2006 Objective Desired Outcome Activities Completion Date Strengthen, expand, and Caregivers will have the option Establish a coalition of providers to work September 30, standardize Interfaith of receiving volunteer respite with the AAA 1-B to develop a 2004 Volunteer Caregivers service in all Region 1-B standardized assessment tool to Respite services. counties. determine if clients are appropriate for volunteer respite. Caregivers will experience reduced stress as a result of Coordinate and develop a specialized having additional options. training program for respite volunteers. 1 Additional hours of volunteer Identify financial resource to support respite will be provided to older and expand the availability of volunteer persons and family caregivers respite service. in FY 2004 by interfaith volunteer caregiver organiza- tions. Enhance services at and Senior centers will offer an Convene a senior center task force. September 30, promote the roles of increased number of programs. 2004 Region 1-B senior centers. Develop recommendations for senior Senior centers will offer a more center service and role enhancement. diverse array of programs. Assist senior centers to implement Older adult senior center recommendations for senior center participation levels will service and role enhancement. increase. AA Arneson FY 2004-6 Multi-Year Area Plan 46" Aging " FY 2004 Annual Implementation Plan Miecee • Mi. • 44, V. AREA AGENCY ON AGING 1-B PROGRAM DEVELOPMENT Fiscal Years: 2004 — 2006 Objective Desired Outcome Activities Completion Date Develop at least two local At least 100 rural older persons Identify geographic areas for targeted September 30, community-based initiatives will participate in a community- local initiatives. 2004 that address older adult based program, and have needs of rural elders. improved access to community Work with local officials to plan resources. initiatives. Publicize planned events. Implement local initiatives. Expand the Affordable At least one additional county Identify a partner with Section 8 September 30, Assisted Living Project. will have a capacity to combine vouchers. 2004 the MI Choice and Section 8 housing voucher benefits to Identify a qualified assisted living make assisted living affordable. facility. Establish procedures to combine MI Choice and Section 8 housing voucher benefits. Implement Affordable Assisted Housing project in a new county. V-3 September 30, 2004 AArea ArkAim...yen FY 2004-6 Multi-Year Area Plan "gmg141 FY 2004 Annual Implementation Plan V. AREA AGENCY ON AGING 1-B PROGRAM DEVELOPMENT Fiscal Years: 2004 - 2006 Objective Provide at least three training sessions for provider organizations on topics related to their training needs. Provide training and technical assistance for provider organizations about county senior millages. Desired Outcome At least 120 aging professionals will participate in training sessions that will enhance their ability to deliver quality services in a manner that is sensitive to the needs of older persons. Conduct a training that will educate providers about how senior millages work in Michigan, and about structures for millage allocation decision- making. Consult with at least four organizations about the adoption of senior millages. Activities Survey training needs of providers. Identify potential presenters and resource people. Publicize the trainings. Conduct a series of Aging Matters training sessions that will address identified needs. Identify qualified speakers with expertise in securing senior millages. Publicize the senior millage training. Conduct training on senior millage issues. Speak with organizations about the need for and benefits of a senior millage. September 30, 2004 V-4 Are:A on -B AgenoyAring Mom Aga. FY 2004-6 Multi-Year Area Plan FY 2004 Annual Implementation Plan V. AREA AGENCY ON AGING 1-B PROGRAM DEVELOPMENT Fiscal Years: 2004 — 2006 Objective Desired Outcome Activities Completion Date Secure resources that will Older drivers and family Submit a minimum of 5 grant requests September 30, allow for the continuation members will have access to to support continuation and expansion 2004 and expansion of the education and support that will of the program. Senior Driver Awareness assist them in staying safely Program (S DAP). mobile and planning for future Identify opportunities to expand the mobility needs. SDAP program from 8 to 9 sites. I Advocate with state officials to secure support for state line item funding for program continuation and ex sansion. Implement a Refugee At least 700 older refugees will Conduct cultural sensitivity September 30, Assistance Program to receive assistance from aging presentations. 2004 strengthen providers' ability programs which lessen to extend services that isolation', promote mobility, and Issue RFP and award contracts for address the needs of at enhance access to social and education, outreach, and translation of least 700 older adult health services, materials. refugees. Continue utilization of the Language Line service. Print and disseminate translated materials. ' V-5 AtAvaDY" FY 2004-6 Multi-Year Area Plan igillg" FY 2004 Annual Implementation Plan V. AREA AGENCY ON AGING 1-B PROGRAM DEVELOPMENT Fiscal Years: 2004 — 2006 Objective Desired Outcome Activities Completion Date_ Increase awareness and More family caregivers will be Educating physicians and their staff September 30, utilization of caregiver aware of and benefit from through distribution of caregiving 2004 services, community resources, as materials by Medical Outreach reflected in an increased call Specialists to at least 500 physicians' volume to the MA 1-B offices in all six counties. Information and Assistance program, and a 25% increase Continue to host an annual caregiver in attendance at the annual fair with presentations on key issues AAA 1-B Caregiver Fair. facing caregivers and access to community resources through exhibitor displays. Develop and distribute 6,800 copies of the quarterly Generations magazine for caregivers through physician offices, libraries and other areas in the local community. Secure quarterly media coverage on topics of interest to caregivers. 4 V-6 y on igige IC Agiaga I /111.1.7 • I.. • Am•Or on Agin • A FY 2004-6 Multi-Year Area Plan FY 2004 Annual Implementation Plan VI. ADVOCACY STRATEGY The Area Agency on Aging 1-B (AAA 1-B) advocacy strategy will focus or issues identified as priorities under this Area Plan, and will be modified to respond to emerging issues over the three year planning period. Advocacy efforts relating to Funding Priority services will focus on expanding resources needed to satisfy the demand for services. Advocacy efforts relative to Planning, Advocacy, Policy and Resource Development Priority services will emphasize effecting policy and systems change to make these services more responsive to the needs of older persons. Program Development Priority services receive advocacy attention emphasizing support for research, demonstration projects, and development of innovative partnerships. AAA 1-B advocacy priorities and objectives are determined by actions of the AAA 1-B Advisory Council, with consent of the Board of Directors. The Advisory Council establishes advocacy direction through the development of recommendations by its ad hoc study committees, or reviews issues at Council meetings and recommends positions to the Board of Directors. Advocacy activities will include efforts to empower older persons to advocate on their own behalf, through development of a strong Senior Advocacy Network, and through coalition building through efforts such as the MI Choice Coalition. All advocacy activities are undertaken with special consideration given to the needs of targeted populations; to assure that policies and programs are responsive to the needs of vulnerable, socially, and economically disadvantaged older persons. OA FY 2004-6 Multi-Year Area Plan AArss \ Aging 1-B F- Y 2004 Annual Implementation Plan VII. COMMUNITY FOCAL POINTS A. DEFINITION AND RATIONALE FOR SELECTION: 1. AAA DEFINITION FOR COMMUNITY: A city, village or township which is defined as a municipal civil division under state law. Religious, racial or ethnic groups whose membership extends across municipal boundaries constitute a social community. 2. RATIONALE FOR DEFINITION: Each municipality is defined as a separate community because the majority of older Region 1-B residents identify most strongly with the municipal civil division in which they reside, and the municipalities are most often a primary sponsor of community focal points for the delivery of services to older adults. In addition, the nature of adjacent communities often differs significantly as one crosses municipal boundaries. However, many older adults maintain strong ties to religious, racial or ethnic organizations which preserve cultural heritage and foster a sense of community among members. Assimilation into American culture may or may not have occurred among these groups, yet there remains a primary desire to identify oneself with a cultural affiliation, as opposed to one's municipality of residence. 3. RATIONALE AND PROCESS FOR SELECTION OF THE COMMUNITY FOCAL POINTS: All organizations that serve as a community-based source of information and services for older adults shall be considered a community focal point. Senior centers, county-level aging organizations including AAA 1-B county offices, and religious, racial or ethnic organizations function as community focal points. Focal Points at a minimum serve as a point of contact for older persons to learn about or be linked to older adult resources in their community, and offer space for the facilitation of programs. The effectiveness of identified focal points varies greatly from thriving senior centers with multiple service, recreational, nutritional, and social programming, to small part-time centers that struggle financially and in attracting participants. VII-1 flArea A Agenoyon FY 2004-6 Multi-Year Area Plan Agi4 " FY 2004 Annual Implementation Plan Alresny • Melo • Amor,' on Meg The process for designating community focal points begins with the identification of senior centers, county-level aging organizations and religious, racial or ethnic groups that serve as focal points in each Region 1-B municipality. Public officials are provided an opportunity to review and comment on proposed Community Focal Points at two public hearings on the AAA 1-B FY 2004 - 2006 Area Plan. Based upon comments received at the public hearing, the AAA 1-B Advisory Council and Board of Directors act to designate the community focal points. COMMUNITY CONTACT PERSQN Chinese Elders Shenlin Chen Chaldean Elders Kelly DiCicco Finnish Elders Betty Holmdo Area Agency on FY 2004-6 Multi-Year Area Plan Aging " FY 2004 Annual Implementation Plan 0* Aglf B. LISTING: 1. SOCIAL COMMUNITY FOCAL POINTS: COMMUNITY FOCAL POINT Association of Chinese Americans Detroit Chinatown Drop-In/Outreach Center 420 Peterboro Detroit, Michigan 48201 (313) 831-1790 Arab-American and Chaldean Council 28551 Southfield Road, Suite 204 Lathrup Village, Michigan 48076 (248) 559-1990 Chaldean Federation of America 18470W. 10 Mile Road Southfield, Michigan 48075 (248) 577-2362 Finnish Center Association 35200 W. 8 Mile Road Farmington Hills, Michigan 48335 (248) 478-6939 International Institute of Metropolitan Detroit 111 E. Kirby Detroit, Michigan 48202 (313) 871-8600 Arab and Chaldean Elders Polish and Eastern European Elders (Ukrainian, Romanian, Yugoslavian, Albanian) Dr. Radwan Khoury Richard Thidodeau Jewish Community Center 15110W. Ten Mile Road Oak Park, Michigan 48237 (248) 967-4030 Jewish Elders Leslee Magidson COMMUNITY CONTACT PERSON Jewish Elders David Sorkin 1 Area A Agency on FY 2004-6 Multi-Year Area Plan .4&Aging " FY 2004 Annual Implementation Plan COMMUNITY FOCAL POINT Jewish Community Center 6600 West Maple Road West Bloomfield, Michigan 48322 (248) 661-1000 Manoogian Manor Michigan Home for the Armenian Aged, Inc. 15775 Middlebelt Road Livonia, Michigan 48154 (734) 522-5780 Armenian Elders Rosemarie Arakelian International Senior Program Asian Elders Chizuko 312 Woodward Street Rochester, Michigan 48307 (248) 608-0277 Egyptian Elders Father Mina Essak St. Mark Coptic Church 3603 Livernois Troy, Michigan 48083 (248) 689-9099 Southeastern Michigan Indians Association, Inc. 26641 Lawrence Street Center Line, Michigan 48015 (586) 756-1350 Taekeuk Village 3712 Williams Wayne, Michigan 48184 (734) 729-3432 Ukrainian Village 26377 Ryan Road Warren, Michigan 48091 (586) 755-7720 Native American Lorraine Sherada Elders Korean Elders Hyojin Lee Ukrainian Elders Igor Kometskyi Cohoctah Twp. Conway Twp. Fowlerville Handy Twp. losco Twp. Nancy lzzard 356 302 462 908 244 Hamburg Twp. Sally Hayes 1,964 CONTACT PERSON Nancy Hall APPROXIMATE # OF 60 PLUS WITHIN COMMUNITY 1,349 1,831 2,127 1,921 COMMUNITIES Brighton Brighton Twp. Genoa Twp. Green Oak Hartland Twp. Oceola Twp. Tyrone Twp. Alice Andrews 1,162 729 1,018 Pinckney Putnam Twp. Unadilla Twp. Cindy Kaye 177 804 450 Deerfield Twp. Genoa Twp. Howell City Howell Twp. Marion Twp. Oceola Twp. Mark Swanson 409 2,127 1,439 816 718 729 Area Agency on FY 2004-6 Multi-Year Area Plan r Aging" FY 2004 Annual Implementation Plan 2. LIVINGSTON COUNTY COMMUNITY FOCAL POINTS: COMMUNITY FOCAL POINT Brighton Senior Center 850 Spencer Road Brighton, Michigan 48116 (810) 299-3817 Fowlerville Senior Center 203 N. Collins Fowlerville, Michigan 48836 (517) 223-3929 Hamburg Senior Center 10407 Merrill Hamburg Twp., Michigan 48139 (810) 231-4266 Hartland Senior Center 3642 Washington St. P.O. 900 Hartland, Michigan 48353 (810) 632-6286 Howell Senior Center 925 W. Grand River Ave. Howell, Michigan 48843 (517) 545-0219 Pinckney Senior Center 125 Putnam Street Pinckney, Michigan 48169 (810) 225-3758 COMMUNITY FOCAL POINT COMMUNITIES Oakland Livingston Human County-Wide Service Agency 2300 E. Grand River Suite 107 Howell, Michigan 48843 (517) 546-8500 Area Agency on Aging 1-B County-Wide 35 Research Drive, Suite B Ann arbor, Michigan 48103 (734) 213-6704 Area AkAgenay on FY 2004-6 Multi-Year Area Plan "AnAging " FY 2004 Annual Implementation Plan plInn.cy MINA • Alamos Ailfif County-Wide Livingston County Health Department 2300 E. Grand River Suite 102 Howell, MI 48843 (517) 546-9850 CONTACT PERSON M. Catherine Rea Kathy Sarb Ted Westmeier APPROXIMATE # OF 60 PLUS WITHIN COMMUNITY 18,610 18,610 18,610 APPROXIMATE # OF 60 PLUS WITHIN CONTACT PFRSON COMMUNITY COMMUNITY Armada Twp. Cathy Wylin 672 Bernice Webb 1,006 Bruce Twp. Karen Heythaler Center Line 2,248 Clinton Twp. 17,453 Kathleen Hickey 6,672 Eastpointe Mary Grant Chesterfield Twp. Carol Rose 3,361 AAArea Agenoy on FY 2004-6 Multi-Year Area Plan Aging" FY 2004 Annual Implementation Plan Admocy • Atria* • Answer,. Mg 3. MACOMB COUNTY COMMUNITY FOCAL POINTS: COMMUNITY FOCAL POINT Armada Twp. Sr. Center 75400 N. Ave., P.O. Box 306 Armada, Michigan 48005 (586) 784-8050 Romeo —Washington-Bruce- Parks & Recreation Senior Activity Center 361 Morton Romeo, Michigan 48065 (586) 752-9601 Center Line Parks & Recreation Dept. 25355 Lawrence Blvd. Center Line, Michigan 48015 (586) 757-1610 Charter Twp. of Chesterfield Senior Center 47275 Sugarbush Chesterfield Twp., Michigan 48047 (586) 949-0400 Ext. 138 Clinton Twp. Senior Activity Center 40730 Romeo Plank Road Clinton Twp., Michigan 48038 (586) 286-9333 Eastpointe Senior Center 16600 Stephens Dr. Eastpointe, Michigan 48021 (586) 445-5084 V11-7 COMMUNITY Fraser Harrison Twp, Lenox Twp. Macomb County CONTACT PERSON Lori Hammond Diane Park Kathy Dodge Kathy Dodge APPROXIMATE # OF 60 PLUS WITHIN COMMUNITY 2,948 3,603 883 139,027 Macomb County Frank Taylor Macomb County Kathleen Kueppers Macomb County Thomas Kalkofen 139,027 139,027 139,027 AAAPa nay on FY 2004-6 Multi-Year Area Plan Aging " FY 2004 Annual Implementation Plan olOetacy • Atthm • Awrogn COMMUNITY FOCAL POINT Fraser Senior Center 34935 Hidden Pine Drive Fraser, Michigan 48026 (586) 296-8483 Tucker Senior Center 26980 Ballard Harrison Twp., Michigan 48045 (586) 466-1498 Macomb County Department of Senior Citizen Services 21885 Dunham Road Clinton Twp., Michigan 48036 (586) 469-6313 Macomb County Department of Senior Citizen Services 21885 Dunham Road Clinton Twp., Michigan 48036 (586) 469-6313 Macomb County Community Services Agency 21885 Dunham Road Clinton Twp., Michigan 48036 (586) 469-6999 Area Agency on Aging 1-B 44200 Garfield, Suite 200 Clinton Township, Michigan 48038 (586) 226-0309 Macomb County Health Department 43525 Elizabeth Road Mt. Clemens, Michigan 48043 (586) 469-5235 VII-8 COMMUNITY CONTACT PERSON Macomb Twp. Sal DiCaro Mt. Clemens Myrna Messenger New Baltimore Carol Rose New Haven Kathy Dodge Cathy Wylin Richmond r4enoy on FY 2004-6 Multi-Year Area Plan Aging " FY 2004 Annual Implementation Plan APPROXIMATE # OF 60 PLUS WITHIN COMMUNITY 5,216 COMMUNITY FOCAL POINT Macomb Township Senior Center 19925 23 Mile Road Macomb, Michigan 48042 (586) 992-0710 ext. 2 L'Anse Creuse-Mt. Clemens Sr. Citizens Program 300 N. Groesbeck Mt. Clemens, Michigan 48043 (586) 469-5031 Charter Twp. of Chesterfield Senior Center 47275 Sugarbush Chesterfield Twp., Michigan 48047 (586) 949-0400 ext. 138 Macomb County Department of Senior Citizen Services 21885 Dunham Road Clinton Twp., Michigan 48036 (586) 469-6313 Richmond Township Senior Center 34900 School Section Richmond, Michigan 48062 (586) 727-6700 2,867 973 267 Bernice Webb 554 846 Romeo —Washington-Bruce- Ray Twp. Parks & Recreation Senior Activity Center 361 Morton Romeo, Michigan 48065 (586) 752-9601 CONTACT PERSON Anthony Lipinski APPROXIMATE # OF 60 PLUS WITHIN COMMUNITY 9,146 St. Clair Shores Carole Kline 16,477 Shelby Twp. Lori DePauw 9,519 Sterling Heights Helen Cerny 19,954 807 Lori DePauw Utica Becky Rose 30,560 Aer4leneY FY 2004-6 Multi-Year Area Plan A Aging" FY 2004 Annual Implementation Plan sl.seAer • Ie... IIIO I/ ON Asim• Admucy • Arno. • Asnotrr •••n Atkg COMMUNITY FOCAL POINT COMMUNITY Roseville Parks and Recreation Roseville 18185 Sycamore St. Roseville, Michigan 48066 (586) 445-5480 St. Clair Shores Senior Activities Center 20000 Stephens St. Clair Shores, Michigan 48080 (586) 445-0996 Shelby Township Senior Center 51670 Van Dyke Shelby Twp., Michigan 48316 (586) 739-7540 Sterling Heights Senior Citizen Center 40200 Utica Road P.O. Box 8009 Sterling Heights, Michigan 48313 (586) 446-2750 Shelby Township Senior Center 51670 Van Dyke Shelby Twp., Michigan 48316 (586) 739-7540 Fitzgerald Recreation Center Warren 4355 East Nine Mile Road Warren, Michigan 48091 (586) 759-0920 COMMUNITY CONTACT PERSON Warren Becky Rose APPROXIMATE # OF 60 PLUS WITHIN COMMUNITY 30,560 Becky Rose Warren 30,560 Becky Rose 30,560 Warren Becky Rose Warren Sister Mary Jane Kleindorfer ANA Aiencyon FY 2004-6 Multi-Year Area Plan "X Aging " FY 2004 Annual Implementation Plan Ad...my • Anlim Ammar s. A*, COMMUNITY FOCAL POINT Italian-American Cultural Senior Center 28111 Imperial Drive Warren, Michigan 48093 (586) 751-2855 Owen Jax Parks & Recreation Center 8207 East Nine Mile Road Warren, Michigan 48089 (586) 757-7570 Stilwell Manor/Joseph Coach Manor 26600 Burg Road Warren, Michigan 48089 (586) 758-1310 St. Anne's Senior Center 6100 Arden Warren, Michigan 48092 (586) 939-3110 30,560 30,560 Ridgewood Recreation Center Warren 13333 Racine Warren, Michigan 48093 (586) 751-8080 2,593 Romeo —Washington-Bruce- Washington Twp. Bernice Webb Parks & Recreation Senior Activity Center 361 Morton Romeo, Michigan 48065 (586) 752-9601 CONTACT PERSON Rita Sanders Pamela Rybka Tisha Throne Barbara Mazur Larry Black Aaron Simonton AAAreAgeancY IA\Agilig" on FY 2004-6 Multi-Year Area Plan FY 2004 Annual Implementation Plan 4. MONROE COUNTY COMMUNITY FOCAL POINTS: COMMUNITY FOCAL POINT Ash Senior P.O. Box 21 Carleton, Michigan 48117 (734) 654-2006 Bedford Senior Citizen Center 1653 Samaria Road Temperence, Michigan 48182 (734) 856-3330 Dundee Senior Citizen Center 284 Monroe Street Dundee, Michigan 48131 (734) 529-2401 Frenchtown Senior Citizen Center 2786 Vivian Road Monroe, Michigan 48162 (734) 243-6210 Sullivan Senior Center 13613 Tuttlehill Road Milan, Michigan 48161 (734) 439-1733 Monroe Senior Center 15275 South Dixie Highway Monroe, Michigan 48161 (734) 241-0404 COMMUNITIES Ash Twp. Bedford Twp. Erie Twp. Ida Twp. Luna Pier Whiteford Twp. Dundee Twp. Petersburg Summerfield Two. Berlin Twp. Carleton Exeter Twp. Frenchtown Twp. London Twp. Milan Milan Twp. La Salle Twp. Monroe Monroe Twp. Raisinville APPROXIMATE # OF 60 PLUS WITHIN COMMUNITY 1,072 4,244 723 623 182 706 859 143 442 855 342 478 2,838 384 198 274 720 4,063 2,319 706 COMMUNITIES Erie Twp. LaSalle Twp. Luna Pier County-wide County-wide County-wide County-wide CONTACT PERSON Evelyn Bryant Tern Hamad Sally Pritchett Amber Totten Judy Heath APPROXIMATE # OF 60 PLUS WITHIN COMMUNITY 723 720 182 21,829 21,829 21,829 21,829 Area A Agency on FY 2004-6 Multi-Year Area Plan AginoB FY 2004 Annual Implementation Plan ANway • Auk* • A4MHS II Arai COMMUNITY FOCAL POINT Water Tower Park Center 11345 Harold Drive Luna Pier, Michigan 48157 (734) 848-8700 Monroe County Comm. on Aging 106 East First Street Monroe, Michigan 48161 (734) 240-7363 Monroe Co. Opportunity Program 1148 S. Telegraph Monroe, Michigan 48161 (734) 241-2775 Area Agency on Aging 1-B 14930 LaPlaisance Suite 119 Monroe, Michigan 48161 (734) 241-2012 Monroe County Health Department 2353 S. Custer Road Monroe, Michigan 48161 (734) 243-7140 APPROXIMATE # OF 60 PLUS WITHIN COMMUNITY 709 1,250 10,228 AAgeanoyon FY 2004-6 Multi-Year Area Plan A Aging " FY 2004 Annual Implementation Plan •Mi.. • Ansi.. Amt 5. OAKLAND COUNTY COMMUNITY FOCAL POINTS: COMMUNITY FOCAL POINT Addison Township Senior Center 1440 Rochester Road Leonard, Michigan 48367 (248) 628-3388 Auburn Hills Department Senior Services 1827 N. Squirrel Road rn Aubu Hills, Michigan 48326 (248) 370-9355 Berkley Recreation Dept 2400 Robina Berkley, Michigan 48072 (248) 546-2450 Oxford Park Towers 2345 Oxford Street Berkley, Michigan 48072 (248) 399-9300 Birmingham Area Senior Coordinating Council (BASCC) 2121 Midvale Birmingham, Michigan 48009 (248) 203-5270 Mature Minglers Senior Center 7273 Wing Lake Road Bloomfield Hills, Michigan 48301 (248) 341-6450 COMMUNITY CONTACT PERSON Addison Twp. Jeanette Brown Auburn Hills Karen Adcock Berkley Chris Doe Berkley Pennae McLean Birmingham Theresa Monsour Bloomfield Christine Tvaroha Hills Bloomfield Twp. 2,206 2,422 2,422 3,484 flA Area Ageney on FY 2004-6 Multi-Year Area Plan Aging" FY 2004 Annual Implementation Plan Aomry • AL114 • !WNW 04 Agiq APPROXIMATE # OF 60 PLUS COMMUNITY FOCAL POINT COMMUNITY CONTACT PERSON WITHIN COMMUNITY Ortonville Senior Center 345 Ball, P.O. Box 429 Ortonville, Michigan 48462 (248) 627-6447 Brandon Twp. Wilma Merritt 1,219 Clawson City Senior Citizen Center Clawson Kay Phillips 2,419 509 Fisher Court Clawson, Michigan 48017 (248) 583-6700 Commerce-Richardson Commerce Virginia Bullis 3,626 Senior Center Twp. 1485 Oakley Park Drive Commerce Twp., Michigan 48390 (248) 926-0063 Costick Activity Center Farmington Mary DiManno 2,530 -28600 Eleven Mile Rd. Suite 111 Farmington 15,036 Farmington Hills, Michigan 48336 Hills (248) 473-1830 Gerry Kulick Community Center Ferndale Paige Gembarski 2,815 1202 Livemois Ferndale, Michigan 48220 (248) 544-6767 Ortonville Senior Center Groveland Wilma Merritt 535 345 Ball Street, P.O. Box 429 Twp. Ortonville, Michigan 48462 (248) 627-6447 Hazel Park Senior Center Hazel Park Taheia D. Shofner 2,757 620 W. Woodward Heights Blvd. Hazel Park, Michigan 48030 (248) 546-4093 APPROXIMATE # OF 60 PLUS WITHIN COMMUNITY 2,051 Huntington Woods Amy Kessler Independence Margaret Bartos Twp. Keego Harbor Virginia Chamberlain Holly Judy Blakemore Lathrup Village Mary Pollock AArea Agemoina FFYY 22000044-A6 nMn uualtil-YI mepaireAmreenataPtliaonn Plan *Marcy • Maim • Ammo COMMUNITY FOCAL POINT Highland Senior Center 209 N. John Street, P.O. Box 249 Highland, Michigan 48357 (248) 887-1707 COMMUNITY CONTACT PERSON Highland Barbara Rollin Twp. 1,356 Hollyhock Adult Activities Senior Center 3323 Grange Hall Road Bldg. 700 Holly, Michigan 48442 (248) 634-7571 Huntington Woods Parks & Recreation 26325 Scotia Road Huntington Woods, Michigan 48070 (248) 541-3030 Independence Senior Center 6000 Clarkston Road Clarkston, Michigan 48348 (248) 625-8231 Keego Harbor Senior Center 2881 Orchard Lake Road Keego Harbor, Michigan 48320 (248) 681-6172 City of Lathrup Village 27400 Southfield Road Lath rup Village, Michigan 48076 (248) 557-2600 962 3,770 284 698 Connie Wickersham 1,051 South Lyon Center for Active Adults Lyon Twp. 1000 N. Lafayette South Lyon, Michigan 48178 (248) 573-8175 ArgeneY °I1 FY 2004-6 Multi-Year Area Plan A Agin"g Adverscy Agenerra gig FY 2004 Annual Implementation Plan • Adim • or* APPROXIMATE # OF 60 PLUS WITHIN COMMUNITY COMMUNITY FOCAL POINT COMMUNITY CONTACT PERSON Madison Heights Senior Center Madison Jennifer Martin 29448 John R Heights Madison Heights, Michigan 48071 (248) 545-3464 Milford Senior Center Milford Twp. Rita Sandon 1050 Atlantic Street Milford, Michigan 48381 (248) 685-9008 Northville Area Senior Center Northville Sue Koivula 215W. Cady Northville, Michigan 48167 (248) 349-4140 Novi Senior Center Novi Janet McAlpine 25075 Meadowbrook Novi, Michigan 48375 (248) 347-0414 Oak Park Senior Center Oak Park Rhonda Homer 14300 Oak Park Blvc. Oak Park, Michigan 48237 (248) 691-7577 Jewish Community Center Oak Park Leslee Magidson 15110W. Ten Mile Road Oak Park, Michigan 48237 (248) 967-4030 5,586 1,939 534 5,107 4,558 4,558 Older Persons Commission 312 Woodward Street Rochester, Michigan 48307 (248) 656-1403 Oakland Twp. Marye Miller 1,440 I""n FY 2004-6 Multi-Year Area Plan Affrig" FY 2004 Annual Implementation Plan Admecy • Mai. • Anws COMMUNITY FOCAL POINT COMMUNITY CONTACT PERSON APPROXIMATE # OF 60 PLUS WITHIN COMMUNITY Mature Minglers Senior Center Orchard Lake Christine Tvaroha 384 7273 Wing Lake Road Bloomfield Hills, Michigan 48301 (248) 341-6450 Orion Senior Center 21 East Church Street Lake Orion, Michigan 48362 (248) 693-2066 Orion Twp. Marylou Enneking 3,019 Oxford Senior Citizens Center Oxford Twp. Evy Jorgensen 10,593 28 North Washington Oxford, Michigan 48051 (248) 628-9056 City of Pleasant Ridge Pleasant Scott Pietrczsk 4 Ridge Road Ridge Pleasant Ridge, Michigan 48069 (248) 542-7322 407 Bowen Senior Center Pontiac Tabatha Hickey 52 Bagley Street Pontiac, Michigan 48341 (248) 857-5723 Howard Dell Senior Center Pontiac Willie Martinez 345 Edison Street Pontiac, Michigan 48342 (248) 758-3233 La Amistad Senior Center Pontiac Raquel M. Casillas 990 Joslyn Road Pontiac, Michigan 48340 (248) 338-7066 7,548 7,548 7,548 Lighthouse of Oakland County Pontiac Noreen Keating 46152 Woodward Pontiac, Michigan 48342 (248) 920-6100 Older Persons Commission Rochester Marye Miller 312 Woodward Avenue Rochester Rochester, Michigan 48307 Hills (248) 656-1403 Hollyhock Adult Activities Rose Twp. Judy Blakemore Senior Center 3323 Grange Hall Road Bldg. 700 Holly, Michigan 48442 (248) 634-7571 7,548 1,430 9,865 666 Area Agency on FY 2004-6 Multi-Year Area Plan Aging " FY 2004 Annual Implementation Plan COMMUNITY FOCAL POINT COMMUNITY CONTACT PERSON APPROXIMATE # OF 60 PLUS WITHIN COMMUNITY Ruth Peterson Senior Center. Pontiac Marlene Marion- 7,548 Gough 990 Joslyn Rd. Pontiac, Michigan 48340 (248) 857-5631 Royal Oak Senior Center 3500 Marais Royal Oak, Michigan 48073 (248) 246-3900 Pearl Wright Senior Center 21075 Wyoming Ferndale, Michigan 48220 (248) 542-6752 Southfield Senior Adult Center 23450 Civic Center Drive Southfield, Michigan 48034 (248) 827-0700 Royal Oak Kathleen Heikkila Royal Oak Silena Johnson Twp. Southfield Nicole Massina 10,788 1,135 14,894 VII-19 COMMUNITY South Lyon CONTACT PERSON Connie Wickersham APPROXIMATE # OF 60 PLUS WITHIN COMMUNITY 1,793 Troy Troy Troy Carla Vaughn Luisa Hartman Anna Oaks 11,500 11,500 11,500 Walled Lake Maria Spence 1,035 Springfield Twp. Sherry Austin 1,216 Sylvan Lake Virginia Chamberlain 325 AAA g e a nay on FY 2004-6 Multi-Year Area Plan Aging " FY 2004 Annual Implementation Plan Agway • An.# • Aurm Allq COMMUNITY FOCAL POINT South Lyon Center for Active Adults 1000 N. Lafayette South Lyon, Michigan 48178 (248) 437-0863 Springfield Township , Parks & Recreation 12000 Davisburg Road Davisburg, Michigan 48350 (248) 634-0412 Keego Harbor Senior Center 2881 Orchard Lake Road Keego Harbor, Michigan 48320 (248) 681-6172 Troy Community Senior Center 3179 Livemois Troy, Michigan 48083 (248) 524-3484 Oakland Park Towers I 920 John R Troy, Michigan 48083 (248) 588-7611 Oakland Park Towers ll 930 John R Troy, Michigan 48083 (248) 585-9340 Walled Lake Villa Senior Center 1035 Walled Lake Villa Drive Walled Lake, Michigan 48390 (248) 669-4590 COMMUNITY Waterford Twp. CONTACT PERSON Lannette Amon APPROXIMATE # OF 60 PLUS WITHIN COMMUNITY 10,317 West Bloomfield Twp. Bloomfield Twp. West Bloomfield Twp. Waterford Christine Tvaroha Marci Makowitz Lannette Amon 11,609 10,228 11,609 10,317 993 Carol Kehoe Wixom Oakland County Ronald Bomgesser 177,634 AAArea Agency on FY 2004-6 Multi-Year Area Plan Agig" FY 2004 Annual Implementation Plan Aclin • Amens COMMUNITY FOCAL POINT Waterford Senior Center 6455 Harper Street Waterford, Michigan 48329 (248) 623-6500 Mature Minglers Senior Center 7273 Wing Lake Road Bloomfield Hills, Michigan 48301 (248) 341-6450 West Bloomfield Parks & Recreation 4640 Walnut Lake Road W. Bloomfield, Michigan 48323 (248) 738-2500 Waterford Senior Citizens 6455 Harper Street Waterford, Michigan 48329 (248) 623-6500 Wixom Senior Citizen's Center 49045 Pontiac Trail Wixom, Michigan 48393 (248) 624-2850 Oakland Livingston Human Service Agency 196 Oakland Ave.,P.O. Box 430598 Pontiac, Michigan 48343 (248) 209-2600 Oakland John Erich County 177,634 Sandra K. Reminga 177,634 AAi e nay on FY 2004-6 Multi-Year Area Plan Aging " FY 2004 Annual Implementation Plan •MUM • Aaittr. 41.1 COMMUNITY FOCAL POINT APPROXIMATE # OF 60 PLUS COMMUNITY CONTACT PERSON WITHIN COMMUNITY Community Services of Oakland 345 E. Nine Mile Rd. Ferndale, Michigan 48220 (248) 542-5860 Area Agency on Aging 1-B Oakland 29100 Northwestern Hwy., Ste. 400 County Southfield, Michigan 48034 (248) 357-2255 Health Connection 555 Towner Blvd. 1 Ypsilanti, MI 48197 (734) 484-6610 Ext. 4125 Catholic Social Services of Washtenaw 4925 Packard Road Ann Arbor, MI 48108 (734) 712-3625 Oakland County Health Division 1200 N. Telegraph Pontiac, Michigan 48341 (248) 858-1410 County-Wide Ann Brown County-Wide Larry Voight County-Wide George Miller 35,478 35,478 177,634 Burtchville Twp. Scott Crawford Clyde Twp. Fort Gratiot Twp. Grant Twp. Kimball Twp. Marysville Port Huron Port Huron Twp. Wales Twp. 673 747 1,974 185 1,188 2,016 5,606 1,437 389 Berlin Twp. Capac Emmett Twp. Mussey Two. Riley Twp. Jan Hathcock 342 205 299 440 356 Debbie Heraty Algonac Casco Twp. China Twp. Clay Twp. Columbus Twp. Cottrellville Twp. East China Ira Twp. Marine City St. Clair St. Clair Twp. 810 521 409 1,875 520 555 940 913 823 1,056 984 • Brockway Twp. Greenwood Twp. Kenockee Lynn Twp. Yale Jan Hathcock 255 188 307 151 407 AAA;eney on FY 2004-6 Multi-Year Area Plan Aging " FY 2004 Annual Implementation Plan AMeasy Attian • burnt *4 Atiq 6. ST. CLAIR COUNTY COMMUNITY FOCAL POINTS: APPROXIMATE # OF 60 PLUS COMMUNITY FOCAL POINT COMMUNITIES CONTACT PERSON WITHIN COMMUNITY Port Huron Senior Center 600 Grand River Avenue Port Huron, Michigan 48060 (810) 984-5061 (800) 297-0099 Cherry Beach Senior Center 7232 S. River Road Marine City, Michigan 48039 (810) 765-3523 (800) 779-4488 Mitchell Senior Center 3 First Street Yale, Michigan 48097 (810) 387-3720 (800) 717-4422 West Central Senior Center 112 South Main Capac, Michigan 48014 (810) 395-7889 (800) 361-8877 A4 Are a nay on FY 2004-6 Multi-Year Area Plan A Aging" FY 2004 Annual Implementation Plan Ati1. • Anew, Agiq 1111nImomm COMMUNITY FOCAL POINT COMMUNITIES MI! APPROXIMATE # OF 60 PLUS CONTACT PERSON WITHIN COMMUNITY Area Agency on Aging 1-B 1985 Gratiot Marysville, Michigan 48040 (810) 388-0096 County-wide Barbara Lavery 26,445 St. Clair County Council County-wide Laura Newsome 26,445 on Aging 600 Grand River Avenue Port Huron, Michigan 48060 (810) 987-8811 (800) 297-0099 St. Clair County County-wide Jon Parsons 26,445 Health Department 3415 28th Street Port Huron, Michigan 48060 (810) 987-5300 CONTACT PERSON Linda McKenny -- Michelle Kraemer Colleen O'Neil Nancy Paul Phyllis Herzig Helen Nafranowicz COMMUNITIES APPROXIMATE # OF 60 PLUS WITHIN COMMUNITY Ann Arbor Ann Arbor Chelsea Sylvan Twp. Lima Twp. Lyndon Twp. Dexter Ann Arbor Ypsilanti 11,839 11,839 1,214 1,417 524 301 618 11,839 1,999 AArea A Agency on FY 2004-6 Multi-Year Area Plan Aling" FY 2004 Annual Implementation Plan Adfocety - Mika • Actlifff 44 Avg 7. WASHTENAW COUNTY COMMUNITY FOCAL POINTS: COMMUNITY FOCAL POINT Ann Arbor Community Center 625 North Main Ann Arbor, Michigan 48104 (734) 662-3128 Ann Arbor Senior Center 1320 Baldwin Ann Arbor, Michigan 48104 (734) 769-5911 Chelsea Senior Citizen Activity Ctr. 500 Washington Street Chelsea, Michigan 48118 (734) 475-9242 Dexter Senior Nutrition Center 7714 Ann Arbor Street Dexter, Michigan 48130 (734) 426-5397 Jewish Community Center 2935 Birch Hollow Drive Ann Arbor, Michigan 48108 (734) 971-0990 Lincoln Senior Citizen's Center 8970 Whittaker Ypsilanti, Michigan 48197 (734) 483-8366 VII-25 COMMUNITIES CONTACT PERSON Manchester Twp. Marian Ahrens Sharon Twp. Augusta Twp. Milan York Twp. Kay Beckman Superior Twp. Whitmore Lake Pittsfield Twp. Bridgewater Twp. Freedom Twp. Lodi Twp. Pittsfield Twp. Saline Saline Twp. York Twp. Deena Baty Nancy Kuczma Carol Presley Reni Chemin AArea A Amos, on FY 2004-6 Multi-Year Area Plan Aging" FY 2004 Annual Implementation Plan Adfnmect • 46tior • Am... Alf .11 COMMUNITY FOCAL POINT Manchester Senior Citizens 912 City Road Manchester, Michigan 48158 Milan Senior & Community Activity Center 45 Neckel Court Milan, Michigan 48160 (734) 439-1549 Northeast Seniors 5221 Church Road Ann Arbor, Michigan 48105 (734) 276-5896 Northfield Township Senior Center 9101 Main Street, P.O. Box 431 Whitmore Lake, Michigan 48189 (734) 449-2295 Pittsfield Senior Center 701 W. Ellsworth Ann Arbor, Michigan 48108 (734) 996-3010 Saline Area Senior Center 7605 North Maple Road Saline, Michigan 48176 (734) 429-9274 APPROXIMATE # OF 60 PLUS COMMUNITY 638 217 737 438 690 1,160 734 2,380 235 207 729 2,380 1,151 197 690 CONTACT PERSON • Carolyn White Deliena Grantham Donna Lee Homyak Kathy Sarb Ellen Clement APPROXIMATE # OF 60 PLUS WITHIN COMMUNITY 11,839 1,999 4,964 1,160 35,478 35,478 &Ana A Agency on FY 2004-6 Multi-Year Area Plan Aging" FY 2004 Annual Implementation Plan Adonoty • Actie. • 401 COMMUNITY FOCAL POINT COMMUNITIES Turner Senior Resource Center Ann Arbor 2401 Plymouth Road, Suite C Ann Arbor, MI 48105 (734) 998-9355 Ypsilanti Senior Citizen Center Ypsilanti 1015 Congress Ypsilanti, Michigan 48193 (734) 483-5014 Ypsilanti Township Ypsilanti Twp. Recreation Center Superior Twp. 2025 East Clark Road Ypsilanti, Michigan 48198 (734) 544-3838 Area Agency on Aging 1-B County-wide 35 Research Drive, Suite B Ann Arbor, MI 48103 (734) 213-6704 Washtenaw County Public County-wide Health Department 555 Towner Ypsilanti, MI 48197 (734) 484-7200 kAge a ney on FY 2004-6 Multi-Year Area Plan A Aging " FY 2004 Annual Implementation Plan VIII. APPENDIX A - PUBLIC HEARINGS Fiscal Years: 2004 - 2006 Area Apencv: Area Aaencv on Aaina 1-B DATE LOCATION TIME BARRIER FREE NUMBER OF (Y or N) ATTENDEES June 3, 2003 Warren Community Center 5460 Arden 9:30 a.m. Y 22 Warren, Michigan , June 3, 2003 Turner Senior Resource Center 2401 Plymouth Road 1:30 p.m. Y 30 Ann Arbor, Michigan Narrative: The Area Agency on Aging 1-B (AAA 1-8) conducted two public hearings on its Proposed FY 2004 - 2006 Area Plan on June 3, 2003 in Warren and Ann Arbor. Older adults, service providers, elected officials, and other interested parties were invited to attend the hearings, and provide the AAA 1-B Board of Directors with feedback on the proposed Plan. Fifty-two individuals attended the hearings, including eleven older persons and one elected official, and the representatives of three other elected officials. In addition to the oral testimony presented at the hearings, there were two written comments received. Comments provided at the hearings could be categorized into three general areas; support for very specific aspects of the plans, recommendations for items to be included or emphasized within the plans, and discussion of needed advocacy and resource development to expand services for older persons and family caregivers. As a result of the comments received at the public hearings, the following Program Development objectives were made to the proposed Plan: rAAZeney on FY 2004-6 Multi-Year Area Plan IfilnAging 143 FY 2004 Annual Implementation Plan Objective Desired Outcome Activities Completion Date Develop a multi-faceted The AAA 1-B will have an 1 Identify stakeholders in home health care direct September plan to address the approved plan that care workforce recruitment and retention. 30, 2004 barriers inherent in the identifies activities which 2. Investigate innovative methods to achieve recruitment and retention will lead to enhanced enhanced workforce recruitment and retention. of home health care workforce recruitment 3. Identify potential resources support activities that providers' direct care and retention among will result in enhanced workforce recruitment and workforce. home care provider retention. agencies. 4. Assess the feasibility of implementing identified alternatives. 5. Secure AAA 1-B Board approval of plan which includes a strategy that will result in enhanced direct care workforce recruitment and retention. Develop and implement Older adults will have 1. Assess current advocacy models to determine September an advocacy plan to access to a meaningful effective strategies for recruiting and developing 30, 2004 achieve a meaningful prescription drug benefit a coalition of advocates. prescription drug benefit that this available under 2. Define roles of advocates and determine key as part of the Medicare Medicare. messages of prescription drug advocacy program. campaign. 3. Recruit a core group of advocates. 4. Train advocates on effective advocacy techniques and strategies. 5. Facilitate opportunities for advocates to interact with decision makers. 6. Educate advocates about current legislative prescription drug proposals under consideration by Congress. 7. Request that advocates take action, when necessary, to affect change. V111-2 Aga' a cyan FY 2004-6 Multi-Year Area Plan A Aling " FY 2004 Annual Implementation Plan AWOKKI • Actmo • Ammer. Aliff PUBLIC HEARING TESTIMONY SUMMARY The following is a summary of testimony provided by service providers and older adults on the Area Agency on Aging 1-B's Area Plan: Housing Service provider testimony advocated for the development of affordable assisted living, indicating that the Ml Choice program is a viable resource to lower assisted living costs for selected individuals. Testimony stressed that the MI Choice benefit should follow the individual to the setting of their choice. Additional testimony indicated that family members need to be better educated about assisted living options, and trained in how to compare assisted living facilities. Service provider testimony indicated that more funding to support the provision of ramps for low-income disabled older persons is needed, citing the agency's ramp wait list of over 100 individuals. Testimony indicated there are individuals on the wait list who have not left their homes in 3-5 years. Service provider testimony expressed concern about the negative consequences of many older persons who hoard items in their housing units, and described the risks this behavior places on residents. Additional testimony indicated there is a need for a service that will help intervene in these situations by eliminating the debris and conducting a though cleaning of the housing unit. Service provider testimony indicated that long term care insurance has the potential to eliminate or delay the need for publicly supported long term care services, and potential consumers need to be educated about the factors individuals need to consider relative to purchasing long sterm care insurance. Service provider testimony warned that unscrupulous mortgage lenders continue to prey on older homeowners by putting individuals into mortgages with payments that are unaffordable, and concealing additional costs to homeowners. Service provider testimony supported proposed Area Plan services that assist older persons to age in place, but indicated that there are many older persons who will need to move their residence, and they also need support in making housing transitions. Older persons should consider alternative housing options in a thoughtful and planned manner, so they are prepared if forced to move due to a crisis. Prescription Drugs Older adult testimony stressed the importance of assisting older persons to afford prescription drugs, indicating that if medications are not being taken as prescribed, VIII-3 AA11111" FY 2004-6 Multi-Year Area Plan A Aging " FY 2004 Annual Implementation Plan Adfency • AGAR • Maser 4t711 individuals will not be able to maintain their health. Testimony advocated that prescription drug assistance be our highest public policy priority. Older adult testimony expressed concern about congressional proposals to address prescription drug affordability because the proposals focus on access to prescription drugs, but do nothing to lower the actual cost of the drugs, which is the root cause of the prescription drug affordability problem. Older adult testimony expressed opposition to the practice of using public funding to subsidize basic research that is utilized by pharmaceutical manufacturers to develop new drugs. Testimony also expressed concern about expensive advertising and its impact on the cost of prescription drugs. Service provider testimony described a program that utilizes staff and volunteers to help low-income older persons to obtain prescription drugs from the manufacturers at little or no cost. This project has secured prescription drugs valued at over $600,000 during the past three years for 250 older persons. Testimony indicated that a tremendous amount of effort is required to fulfill the manufacturer's application requirements for eligibility determination, and reported that many of the older persons they assist could not manage the application process without their assistance. The AAA 1-B was asked to provide support for a county position that is dedicated to assisting older persons to access prescription drug manufacturer's indigent drug programs. Older adult volunteer testimony verified that many older persons have difficulty completing applications for assistance from prescription drug manufacturer indigent drug programs, and asked for help from the AAA 1-B in supporting programs that assist older adults to access these needed medications. Area Plan Service provider testimony expressed support for the funding and program development priorities proposed in the AAA 1-B's FY 2004 — 2006 Area Plan, indicating that they accurately target many of the most essential unmet needs of older persons. Advocacy Service provider testimony reported that a local senior advocacy group has reviewed the proposed Area Plan and given their support. The advocacy group also offered to join with the AAA 1-B in advocating on behalf of the issues identified in the Plan. Elected official testimony described the role of partisan politics in the legislative decision making process, and stressed that effective advocacy strategies must overcome partisan political barriers in order to achieve desired change. Senior Centers Service provider testimony advocated for the development of more diverse sources of funding to support the operation of senior centers, indicating that resources like the VIII-4 AA,Age a ney on FY 2004-6 Multi-Year Area Plan Aging " FY 2004 Annual Implementation Plan Community Development Block Grant program have too many restrictions on the use of funding. Testimony suggested that senior millages may be a viable funding alternative. Service provider testimony expressed concern over the Senior Center Staffing service definition, which limits any single organization from receiving a Senior Center Staffing grant from the AAA 1-B for more than three consecutive years. Testimony was sensitive to the purpose of allowing new organizations to compete for the limited funding, but in counties where all senior centers are operated by a single organization, the policy will effectively prohibit that county's senior centers from benefiting from Senior Center Staffing funds at least one in every four years. Transportation - Service provider testimony indicated that transportation continues to be a major concern for many transit dependent older persons, particularly for those who need help in getting to medical appointments and for grocery shopping. Social Isolation Service provider testimony indicated that their direct care staff report increasing levels of social isolation among the frail elderly. Additional testimony advocated for the development of programs that address and mitigate social isolation among older persons with disabilities and mobility limitations. Family Caregivers Service provider testimony described how many family caregivers have difficulty in managing their caregiving responsibilities due to the stress and difficulties in dealing with public benefits programs. Additional testimony described a program that trains volunteers to support family caregivers through a peer-to-peer model. In-Home Services Service provider testimony stressed the importance of providing in-home supportive services that assist frail older persons to maintain their independence. Direct Care Workers Service provider testimony thanked the AAA 1-B for a recent increase in allowable reimbursement rates for the homemaking service. The rate change was needed to help increase the salaries of direct care staff. Additional testimony stressed the importance of developing programs that facilitate greater direct care worker retention, training, and support. Counseling Older adult testimony described their experience as a counseling client and expressed appreciation for this valuable service. The counselor skillfully helped the individual to accept a disabling condition, overcome severe depression, and adjust their lifestyle to incorporate positive elements. V111-5 kAreaenoy oin.B FFYY 22000044-A6 nMnuu latil-YI mepairetreenataPtliaonn Plan • Aammuv A. Volunteer Respite Service provider testimony expressed concern over the AAA 1-B Interfaith Volunteer Caregiver service definition that requires grant recipients to be an independent 501(c)(3) corporation. Testimony indicated that in some bedroom communities, the nature of religious congregations does not lend itself to supporting interfaith volunteer caregiving through an independent multi-congregation based organization. Long Term Care Service provider testimony thanked the AAA 1-B for its leadership in forming the MI Choice Coalition, and in securing the re-opening of the MI Choice program. Testimony indicated that this method of coalition-building should be utilized to address other key aging issues such as transportation, housing, prescription drugs, and persons in need of long term care assistance who are not eligible for Medicaid. Senior Nutrition Program Service provider testimony expressed concern about the length of time required to determine eligibility for the home delivered meals program. Testimony objected to plans to explore strengthening the consolidation of assessment functions in additional Region 1-B counties. Mime, • Atli. • *war ex A fig Agencyon FY 2004-6 Multi-Year Area Plan k Aging " FY 2004 Annual Implementation Plan APPENDIX B MEMBERSHIP OF THE BOARD OF DIRECTORS Agency: Area Agency on Aging 1-B As of: May, 2003 DEMOGRAPHICS Asian/ Pacific African Native Hispanic Persons with Female Total Island American American/Alaskan Origin , Disabilities , Total 2 0 0 4 9 15 Membership _ Age 60 or 0 2 0 0 4 7 13 Over _ NAME of BOARD GEOGRAPHIC AFFILIATION Check Those That Are Appropriate MEMBER AREA Elected Official Appointed Community Rep _ John LaBelle Livingston County Commissioner X X Joan Flynn Macomb County Commissioner X _ _ . Floreine Mentel Monroe County Commissioner X X Greg Jamian Oakland County Commissioner X _ Howard Heidemann St. Clair County Commissioner X Barbara Levin Bergman Washtenaw County Commissioner X X _ Vurn Bartley, Jr. Regional Banking (Retired) X VIII-7 AriFeneyon FY 2004-6 Multi-Year Area Plan r Aging" FY 2004 Annual Implementation Plan Alsmorty • Ame. • LISIUTS NI Ali11( Check Those That Are Appropriate NAME of BOARD GEOGRAPHIC AFFILIATION MEMBER AREA Elected Official Appointed Community Rep _ United Community Mae Derdarian Regional Services (Retired) , _ Jan Getty Regional Health Care X Chris Gustafson Regional Ross Labs (Retired) Robert McMahon Regional SEMCOG Children's Village X Clara White Oakland (Retired) Vacant Vacant _ Theodore Crossman Livingston Older Adult Rep X Jerry DeMaire Macomb Older Adult Rep X Nancie Disher Monroe Older Adult Rep X _ Jan Dolan Oakland Older Adult Rep X Jeanne Criger St. Clair Older Adult Rep X Tom Miree Washtenaw Older Adult Rep _ X VIII-8 Aar" my on Aging 1-B kerne, • *M.* • 4.10... FY 2004-6 Multi-Year Area Plan FY 2004 Annual Implementation Plan APPENDIX C MEMBERSHIP OF THE ADVISORY COUNCIL Agency: Area Agency on Aging 1-B As of: May, 2003 DEMOGRAPHICS , Asian/ Pacific African Native 1 Hispanic Persons with , Island American American/Alaskan Origin Disabilities Female Total Total 0 1 0 1 3 8 12 Membership _ Age 60 or 1 0 1 3 5 Over NAME of ADVISORY COUNCIL GEOGRAPHIC AREA AFFILIATION MEMBER _ _ Margaret Belton Private Sector Representative Huron Valley Hospital _ Kim Haveraneck Private Sector Representative Emerald Food Services _ Blake Martin Private Sector Representative ComForcare Senior Services _ , Rochelle Upfal Private Sector Representative Wingate Management Corp. Vacant Private Sector Representative Vacant Private Sector Representative Vacant _ Private Sector Representative Thomas Kalkofen Macomb County Macomb County Health Department VIII-9 Area Agency on FY 2004-6 Multi-Year Area Plan Aging " FY 2004 Annual Implementation Plan NAME of ADVISORY COUNCIL GEOGRAPHIC AREA AFFILIATION MEMBER Wayne State University Peter Lichtenberg Regional Institute of Gerontology James Nunnold St. Clair Family Independence Agency Sandra Plumer Oakland County Botsford Health Care System Frank Taylor Macomb County Community Services Agency (Title III Service Provider) Vacant Vacant Robert Hull Regional Michigan Senior Advocate Jean Robinson Regional Michigan Senior Advocate Donald Ziemer Regional Michigan Senior Advocate _ Roscoe Stuber Livingston County Older Adult Services Representative , Vacant Livingston County Older Adult Services Representative Vacant Macomb County Older Adult Services Representative Vacant Macomb County Older Adult Services Representative James Seegert Monroe County Older Adult Services Representative Vacant Monroe County Older Adult Services Representative Ardemis Kalousdian Oakland County Older Adult Services Representative Anna Mickel Oakland County Older Adult Services Representative Robert Sanchez Oakland County Older Adult Services Representative VIII-10 111\11;ertey OA FY 2004-6 Multi-Year Area Plan 164\`. Aging 143 FY 2004 Annual Implementation Plan NAME of ADVISORY COUNCIL GEOGRAPHIC AREA AFFILIATION MEMBER _ Marilyn Dunn St. Clair County Older Adult Services Representative Vacant St. Clair County Older Adult Services Representative _ Vacant Washtenaw County Older Adult Services Representative _ Vacant Washtenaw County Older Adult Services Representative V III-11 A 1 neyou uFY 2004-6 Multi-Year Area Plan -4, Aging " FY 2004 Annual Implementation Plan AIntecy • kik* • A.m. on 41011 AREA AGENCY ON AGING 1-B CRITERIA AND PROCEDURES FOR APPLICATION REVIEW FY 2004-2006 D. PROPOSAL SELECTION CRITERIA: 1. All applications submitted to the AAA 1-B for federal or state funding must meet the following pre-screening criteria before being reviewed and considered for funding: a. All five (5) complete copies of the application submitted, with original, authorized signatures on the summary budget, agreement and assurance pages of the first copy. The remaining four (4) copies may have photocopied, rather than original, signatures. b. Copies of the application submitted to the AAA 1-B Southfield office by the published deadline. c. Verification of the applicant's corporate status submitted with the application or on file at the AAA 1-B office (if not a public agency). d. Appropriate services applied for, as listed in the AAA 1-B Request for Proposals. 2. Applications which meet the above criteria will be reviewed and rated on the following: a. Responsiveness to OSA and MA 1-B Service Standards. b. Ability to be client-centered in bringing quality service to older adults. Evidence of directing service to targeted populations. d. Cost efficiency and expanded service capacity through effective budgeting, use of additional resources, etc. e. Flexibility and innovation in service delivery. f. Completeness and clarity of the application. g. Past performance, for current and prior contractors. VIII-12 AAPa noy on FY 2004-6 Multi-Year Area Plan A Aging " FY 2004 Annual Implementation Plan 3. Applications will be reviewed by an Application Review Committee appointed by the Chairperson of the AAA 1-B Board of Directors, and consisting of representatives from the AAA 1-B Board of Directors and Advisory Council. Programmatic and fiscal application review forms will be used by staff to identify how well an application meets the stated criteria. 4. Contracts for services will be awarded by the Board of Directors to agencies whose applications best meet the stated criteria, and are most advantageous to the AAA 1-B goals of cost effective delivery of quality services, in response to older adults most in need. All contracts will be awarded on the basis of availability of funds. In cases where no application best meets the criteria, the AAA 1-B Board has the right to deny all applications and to issue a second request for proposals for the desired service. 5. All applications will receive written notice of the Board's decisions, which will be mailed within five (5) calendar days of the Board meeting at which funding decisions are made. All applicants will receive notice of the AM 1-B Applicant/Contractor and Administrative Appeal Procedure, should they wish to appeal the Board's decision. 6. The majority of contracts will be awarded for a three-year period, with first year funding determined at the start of the contract, and subsequent funding determined on an annual basis. Senior Center Staffing will be funded for one year on a seed money basis, with the option of re-funding for a maximum total of three years. Grandparents Raising Grandchildren will also be funded annually. The AAA 1-B Care Managers and Resource Advocacy contractors continue to strengthen the Access Team procedures and protocol and continue to coordinate as a unit. 7. Once the AAA 1-B Board of Directors has determined funding levels for the new contract year, client and unit numbers may have to be negotiated, based on serving levels recommended by the Board. There may be other application changes or program requirements which are noted in the funding decision. Once the applicant has returned the response letter to the AAA 1-B accepting the funding decision, AAA 1-B staff will negotiate with applicants all further aspects of the contract. Any changes from a Board recommendation will be reported back to the Board of Directors. Every effort will be made to have negotiations completed and contracts signed by October 1. 8. Requests for a waiver of any AAA 1-B policy must be submitted in writing to the AAA 1-B with the application. At minimum, waiver requests . must contain the following information: VIII-13 &Area A Agency on FY 2004-6 Multi-Year Area Plan Aging" FY 2004 Annual Implementation Plan Abiricocy • Attie* • Misam 4041 • The specific AAA 1-B policy for which the waiver is requested. • The reasons why such a waiver is needed. • The date on which the waiver would take effect, if approved. All policy waivers are subject to the discretion of the AAA 1-B Board of Directors. No waivers are granted for insurance requirements. Organizations will receive written notification of the AAA 1-B disposition of their waiver request within ten calendar days of Board action. 9. Funding levels for contract negotiations for the second and third years will depend on the availability of funds, on the successful fulfillment of contracted spending and sewing levels in the current contract, and on positive fiscal and programmatic site assessments with no compliance issues outstanding. To negotiate the subsequent years of funding, the contractor will be asked to submit a budget, a summary of service delivery and programmatic goals/objectives, and any additional information required by the AAA 1-B. 10. The AAA 1-B reserves the right to adjust a contract after the first year, and/or to issue a new RFP for any contracted service before the end of the original contract period, based on, but not limited to, considerations of the following: a. Inadequate contractor performance. b. Subsequent amendments to the AAA 1-B multi-year plan or annual implementation plan. c. Significant changes in the scope or nature of the service to be provided as related to state or federal requirements. 11. Contracts for Hearing Assistance, Nutrition and Senior Center Staffing services will be reimbursed on the basis of a fixed unit rate. All other contracts will be reimbursed on the basis of monthly expenditures. 12. Unit reimbursement is understood as a method of payment for contracted services, based on a fixed unit rates which is determined prior to the finalizing of a contract for services. Individual contracted unit rates will vary with various contractors. The primary consideration in use of this system is to ensure the provision of quality, cost efficient units of service at the contracted rate, and during the entire contract period. Service quality will be monitored under existing service standards and definitions. AAg A alloy= FY 2004-6 Multi-Year Area Plan Aging " FY 2004 Annual Implementation Plan 4iNiceey • Aufo Oman .4 Apoti 13. The unit rate for a particular contractor will be determined each funding year, through a process involving negotiation with the contractor and a review of the following: a line item budget for the subsequent year, submitted by the contractor; actual costs reported on the most recent year-end and monthly reports; and information on unit costs for the particular service category on the state-wide, regional and/or local levels. All components for the cost of a unit will be used to determine a total unit cost figure. These components include: 1) the AAA 1-B funds; 2) local match; 3) program income; 4) additional resources; and 5) (in the case of nutrition) USDA reimbursement. A unit will be reimbursed based on the AAA 1-B portion of the total figure. AAArea ay on FY 2004-6 Multi-Year Area Plan Aging" FY 2004 Annual Implementation Plan APPENDIX E PLANNED ENTREPRENEURIAL ACTIVITIES Fiscal Years: 2004— 2006 The Area Agency on Aging 1-B (AAA 1-B) will engage in activities directly designed to develop and promote greater awareness, understanding, and support of the continuum of community care resources available to older adults and their caregivers. To that end: With the increasing need for long term care options for older adults, the MA 1-B will continue to explore opportunities to work with public and private health care providers to ensure that comprehensive long term care options are available for older adults. Initiatives will be pursued that combine the cumulative strengths of organizations involved in gerontological services. In an effort to enhance our commitment to older adults and caregivers, the AAA 1-B will continue to direct a strategic public education campaign as part of the National Family Caregiver Support Program. The campaign will involve a three-tiered approach to: 1) build mass public awareness of issues and services available to caregivers across the six counties we serve; 2) target information to reach the specific needs of older adults and caregivers in each of the six counties we serve; and 3) educate physicians groups, doctors, nurses and office managers of the services and options available to older adults and their caregivers. The campaign will involve broadcast and print media, advertising, collateral materials including a quarterly magazine, scheduled community events, the annual "Solutions for Family Caregivers" health fair, and partnerships with corporations that maximize the community's access to available services. The cultivation of corporate support/sponsorship will be sought to assist in underwriting the administrative costs of such campaigns. The AAA 1-B will solicit funds from the private donor and corporate community to expand existing program efforts and nurture the development of innovative programming enhancing the quality of life for southeast Michigan older adults and their caregivers. The AAA 1-B will continue to expand its resource development activities, and the garnering of additional financial support through grant writing on behalf of collaboratives the agency engages in with other community based non profits. Area Agenoyon FY 2004-6 Multi-Year Area Plan "AV‘Aging " FY 2004 Annual Implementation Plan F. REGIONAL SERVICE DEFINITIONS: In-Home Services - Chore: SERVICE NAME., Chore _ SERVICE NUMBER B-1 _ SERVICE CATEGORY In-Home Non-continuous household maintenance tasks intended to SERVICE DEFINITION increase the safety of the individual(s) living at the residence. — ••:UNIT OF SERVICE . On hour spent performing specific chore tasks for eligible „ r t ' 'CONTRACT TYPE Expenditure MANDATORY OUTDOOR CHORE TASKS All contractors must provide the following services: Snow removal - Minimum service level: > 2"+ level (Generally December March) > Goal is to facilitate access to and from the home, mailbox, or garage (dependant on client need) > Must include sidewalks where required by community ordinance Lawn cutting - Minimum service level: • Bi-Monthly (Generally May - October) Screen/storm window/window air conditioner installation and removal > Generally April & October Gutter Cleaning/Roof Sweeping > Generally April & November MANDATORY INDOOR CHORE TASKS All contractors must provide the following services: Minor Home Repair (Generally tasks that do not require a permit): > Plumbing: Eligible tasks include replacing/repairing pipes; replacing faucets/faucet washers; and repairing toilets. > Carpentry: Eligible tasks include repairing steps, floorboards, railings, other minor jobs as needed. VIII-17 Airzeney on FY 2004-6 Multi-Year Area Plan 1-B FY 2004 Annual Implementation Plan • Electrical: Eligible tasks include replacing fuses, bulbs, plugs and frayed cords. • Heavy cleaning/Trash Removal: Eligible tasks include cleaning attics, basements and other living areas of home that pose a health risk. OTHER MANDATORY CHORE TASKS > Emergency Service: This shall be provided if/when requested by AAA 1-B Care Managers, the local Emergency Operations Center, or clients directly to the chore contractors. Requests shall be approved in writing (prior to initiation) by the AAA 1-B Social Services Contract Manager. OPTIONAL CHORE TASKS Tasks listed below may ONLY be provided if units/funding are available after completion of mandatory tasks: Approved Outdoor Chore Tasks > Repairing address numbers and mailboxes > Trimming hedges and trees > Outdoor spring clean-up (i.e. leaves) > Washing windows > Miscellaneous tasks with prior written approval from the AAA 1-B Social Services Contract Manager Approved Indoor Chore Tasks > Cleaning carpets and rugs > Pest control > Washing walls & windows > Miscellaneous tasks with prior written approval from the AAA 1-B Social Services Contract Manager MINIMUM SERVICE STANDARDS 1. Only the chore service tasks listed above shall be provided unless prior approval is obtained from AAA 1-B. 2. Funds awarded for Chore Service programs may be used to purchase materials and disposable supplies used to complete the chore tasks to increase the safety of the individual. NOTE: No more than $200 may be spent on materials for any one household per year. Equipment or tools used to perform chore tasks may be purchased or rented with funds awarded up to an amount equal to 10% of total grant funds. VIII-18 Area Agency on FY 2004-6 Multi-Year Area Plan `ii"41"" FY 2004 Annual Implementation Plan 3. Programs must develop, maintain, and demonstrate working relationships with the local or county Home Repair, Home Injury Control, and Weatherization service providers, as available, in the project area to ensure effective coordination of services and referrals. 4. Programs must coordinate with Community Development Block Grant-funded chore services (CDBG) or locally-funded chore services in the contracted service area. This shall minimally include: documenting how service will be coordinated, specification of chore tasks, and referral protocol. 5. Pest control services shall be provided only by appropriately licensed suppliers. 6. Programs must ensure that no one under the age of 18 will operate a motorized piece of equipment or motorized vehicle while performing chore service tasks, without the appropriate waivers in place, in accordance with state law. 7. Programs must ensure that chore workers receive orientation/training in the areas of: safety in the workplace; proper use of tools and equipment; and ethical codes for persons working in a private home, including the issues of protecting privacy and refusing gratuities. 8. Programs must limit tasks to those that do not exceed two (2) working days to complete by any one person. Any exceptions to this must be approved in writing by the AAA 1-B prior to completion of the task. 9. Programs must electronically submit NAPIS information according to specified guidelines and by specified due dates. 10. Programs must use a system for documenting client satisfaction after all tasks are performed. Information, including summary data, shall be available for AAA 1-B programmatic assessment. 11. Programs must contact all municipalities (city/township offices) in the designated service area to educate/inform them of service availability in their service area. This must include the provision of instructions encouraging municipalities to post and distribute information to persons likely to receive requests from older adults in need of service. 12. Programs must contact all senior centers in the designated service area to promote chore service. This must include the provision of instructions encouraging the posting and distribution of information to persons likely to receive requests from older adults in need of service. AAgen" FY 2004-6 Multi-Year Area Plan AArea /Aging 1-B FY 2004 Annual Implementation Plan 13. Programs must contact all AAA 1-B funded Home Delivered Meals, Resource Advocacy contractors and other similar programs in the designated service area to promote chore service. This must include the provision of instructions encouraging the posting and distribution of information to persons likely to receive requests from older adults in need of service. 14. Programs may subcontract with private companies that provide specified chore services, and comply with AAA 1-B minimum insurance, service and reporting standards. All subcontracting agreements must be approved by the AAA 1-B Social Services Contract Manager (see the AAA 1-B Subcontracting Agreement form). 15. AAA 1-B recommends that programs explore the development of a fee-for-service or private pay program component to assist older persons who want to pay for chore service but are unable to coordinate or locate appropriate providers. Funds garnered from these programs shall be used to promote expansion or chore service in the designated service area. 16. Programs must participate in regular, on-going meetings with AAA 1-B and other Region 1-B chore programs to explore various issues including: the provision of county-wide service, standardizing chore assessment protocol and instruments, referrals to other resources, and ways to expand service. VIII-20 AA411107 011 FY 2004-6 Multi-Year Area Plan Aging 13 FY 2004 Annual Implementation Plan Mmety • kites • A...m.4MS Community Services - Interfaith Volunteer Caregiver: SERVICE NAME Interfaith Volunteer Caregiver — Faith in Action .. , SERVICE NUMBER , , , . SERVICE CATEGORY Community/In-Home Management, recruitment, and matching of volunteers with older adults and/or caregivers in need of companionship, assistance, transportation and/or respite. The provision of volunteer in-home respite in the absence of or to relieve the primary caregiver shall include companionship, supervision SERVICE DEFINITION - and assistance with instrumental activities of daily living .,. such as light homemaking, light chores, errand running, meal preparation, eating, and other tasks the client may have difficulty performing or be unable to perform without assistance. No hands on care (i.e., bathing, toileting), shall be provided by volunteers. . . UNIT OF SERVICE One hour of allowable tasks MINIMUM STANDARDS 1. Programs must be governed and supported by representatives from faith-based and community organizations. Programs must be separately incorporated and independent with a 501 (c)(3) status. 2. Programs must maintain a policy, which assures that individuals of all religious denominations or affiliation, and those without religious affiliations, can be served. 3. Programs must maintain a policy which requires volunteers to agree in writing, not to solicit nor accept monetary contribution from clients and/or caregivers for their own use; nor attempt the sale of any type of merchandise or service to client and/or caregivers; and agree not to seek, or encourage the acceptance on the part of client and/or caregiver of any particular belief or philosophy. 4. Programs must employ a paid coordinator with the overall responsibility for program management, volunteer recruitment, screening, orientation, training, and matching volunteers with older persons and/or older caregivers in need. See below for additional staffing requirements for volunteer respite. 5. All programs must place a high priority on the provision and expansion of in- home volunteer respite service. VIII-21 Area Agsnoyon FY 2004-6 Multi-Year Area Plan Aging 1-B FY 2004 Annual Implementation Plan Afrocay Atli. • Aomori MI Ong 6. Programs must have a written plan that guides the ongoing recruitment of volunteers from religious congregations and the general community. 7. Programs must develop and document a volunteer orientation that includes at a minimum: a review of interpersonal communication skills and techniques, accessing community based resources, universal precautions, and emergency procedures. 8. Programs must conduct an on-site evaluation (assessment for volunteer respite) of the client's situation (and screening of prospective volunteers) to ensure that the skills and training of the volunteer are appropriate for the client's needs. The plan must include a record of the individuals requesting service, volunteers recruited to assist, placements made, and hours and type of volunteer service provided. See below for additional assessment requirements for volunteer respite clients. Exceptions are allowed in situations of immediate need, such as for transportation assistance. 9. Requirements for the provision of in-home volunteer respite shall include: a. Programs must employ a professionally qualified individual who directly supervises volunteers providing respite. Supervision must be available to program volunteers at all times (via phone or pager) while in the client's home. Note: • Supervision shall not be used as a replacement for emergency procedures that must be in place and used by all volunteers if necessary (See below). b. Programs must work with AAA 1-B to develop a specialized training program for respite volunteers which includes the following: CPR/choking; empathy training; understanding caregiver stress; dealing with dementia; and operation of wheelchairs. c. Programs must use an assessment tool to determine if clients are appropriate for volunteer respite that is approved by AAA 1-B. An initial assessment is not required for individuals referred by a personal care, home health aide, care management or in-home respite basic care organization provided the assessment was conducted within the past 90 days. A copy of the assessment must be provided to the volunteer respite program as well as a recommendation of the volunteer respite care services needed by the client. e. A re-assessment (in person or via telephone) shall be conducted minimally every 180 days or if the volunteer caregiver reports significant changes in a client's condition. VIII-22 AAAgenc y on FY 2004-6 Multi-Year Area Plan Aging 1.B FY 2004 Annual Implementation Plan • ANIMI • 4~1 .4 Ai.. f. Programs shall not assist clients, in any way, in preparing, reminding, or taking prescription or non-prescription medications. Programs must develop an emergency plan for each client, in conjunction with the primary caregiver, which must be available to the volunteer respite caregiver at all times. The plan shall include a minimum of two emergency contact names and phone numbers and information on hospital of choice. 10. Programs must have a written procedure for requesting, encouraging, and accepting donations from clients. 11 Programs must plan to serve a broad geographic area. Programs shall participate in a region-wide coalition of volunteer programs assisting older adults and caregivers, to avoid duplication, maximize the potential for coordinated program development, expansion, volunteer recruitment, training, and appropriate referrals of both clients and volunteers. g. APPENDIX H NUTRITIONIST BUDGET (If Applicable) Fiscal Year 2004 Agency: AREA AGENCY ON AGING 1-B Congregate Home Delivered FTE: Local Federal State Federal State Match Total Salary/Wages 11,530 26,908 38,438 Fringe Benefits 4,411 7,401 11,812 Travel 400 300 700 Conferences 300 600 900 Office 1,800 1,200 3,000 Utilities 100 150 Equipment Audit Other (Specify): a. In-Kind Match 6,111 b. c. TOTAL 18,491 36,509 6,111 an" e Sigrfature, Authorized Area Agency Official ArZney on FY 2004-6 Multi-Year Area Plan ‘Alk Aging. " FY 2004 Annual Implementation Plan Adoocm • AO.. • Masa. 44 Aliq APPENDIX J WAIVER FOR DIRECT PROVISION OF SERVICE Fiscal Years: 2004 — 2006 Agency: Area Agency on Aging 1-B Service: Care Management Approved Denied Signature, OSA Director Date Area AIvecee, • A nay on FY 2004-6 Multi-Year Area Plan Aging " FY 2004 Annual Implementation Plan Area Agency on Aging: Area Agency on Aging 1-B Service to be Provided: Care Management IRECT PROVISION OF SERVICES Project Period ' AccoMplishments By July 31, 2003 By September 30, 2003 By September 30, 2003 lannettTirne;Fierne s*, Please specify the planned goals and activities that will be undertaken to provide the service identified above. A separate work plan must be developed for each direct service provided. 1. Revise CCS Operations Manual and train staff on policies/procedures contained in it. 2. Conduct four trainings for care management staff in both clinical and technical areas of knowledge. 3. Measure client outcomes in areas of health status and quality of life, and follow up on any clients showing negative outcomes. VIII-26 03 itie Dge „ SANDRA K. REMINGA EXECUTIVE DIRECTOR FY 2004 CARE MANAGEMENT PROGRAM PROGRAM SUMMARY BUDGET FORM (A) TOTAL OSA CM TCM MATCH OTHER LINE ITEM BUDGETED FUNDS FUNDS CASH IN-KIND RESOURCES Wages/Salaries 943,281 685,791 32,665 70,789 0 154,036 Fringe Benefits 150,435 103,908 11,477 10,320 0 24,730 Travel 19,815 16,625 0 0 0 3,190 Training 0 0_ 0 0 0 0 Supplies 15,969 12,469 0 0 0 3,500, Occupancy 99,7261 73,936 0 906 10,000 14,884 Communications 36,386 19,742 0 0, 10,000 6,644 Equipment 59,498 31,172 0 9,691 3,689 14,946 Administration 0 0 0 0 0 Other/Contractual/Legal 29,176 18,703 0 2,000 0 8,473 Direct Service Purchase 94,971 76,731 0 0 0 18,240 Totals 1,449,257 1,039,0771 44,142, 93,706 23,689 248,643 - I certify that I am authorized to sign on behalf of this agency. The budgeted amounts represent necessary and proper costs for implementing the program. V111-27 FY 2004 CARE MANAGEMENT PROGRAM SCHEDULE OF MATCH & OTHER RESOURCES BUDGET FORM (B) MATCH VALUE SOURCE OF FUNDS Cash In-Kind Planned Usage Oakland County Funds 70,789 Salaries/Rent Eldercare 2,906 Salaries/Rent Information and Assistance 23,689 Rent/Communications/ Equipment Program Income 9,691 Travel Family Caring Network 10,320 Salaries/Rent ,Total Match 93,706 23,689 OTHER RESOURCES VALUE SOURCE OF FUNDS Cash In-Kind Planned Usage Title III-B Funds for Access Center Development 97,771 Salaries/Fringe/Travel! Rent/Insurance Title V 9,908 Salaries - Macomb Probate Court 20,000 Salaries - Biller and CMs AAA 1-B Administrative Funds 16,360 CCS Director Salary United Way Oakland County 4,214 Care Manager Salary Title III/State HDM, ADS, Trans. Funds 18,240 Services Title III/State LTC Funds 82,150 Salaries/Fringe/Rent/Ins. Total Other Resources 238,735 9,908 VIII-28 Agency: Area Agency on 1-B Aain a noyon FY 2004-6 Multi-Year Area Plan A Aging 143 FY 2004 Annual Implementation Plan Aa..7 • Mi.n • *WM. 41,41 APPENDIX J WAIVER FOR DIRECT PROVISION OF SERVICE Fiscal Years: 2004 - 2006 Service: Information and Assistance Please see Work Plan and funded services pages. Syjna—ture, Authorized Area Agency Official 7) D, 0 5 Approved Denied Signature, OSA Director VIII-29 Date AAI A Agaency on FY 2004-6 Multi-Year Area Plan Aging 1B FY 2004 Annual Implementation Plan . .. DIRECT PROVISION OF SERVICES - WO RK . PLAN Area Agency on Aging 1-B 29100 Northwestern Hwy., Ste. 400, Southfield, MI 48034 Project Period Service to be Provided: . 0 FY 04-06 FY 04 only Information and Assistance Please specify the planned goals and activities that will be undertaken to provide the service identified above. A separate work plan _ must be developed for each direct service provided. ._ Goals and Activities . Planned Time Frame Accomplishments , . Goal # 1 To provide 13,000 units of service to 10,000 9/30/2004 In FY2003 this service provided resources for older adults and their caregivers residing in callers on the following services: Livingston, Macomb, Monroe, Oakland, St. Clair, Personal care Washtenaw counties by phone and/or in person. Prescription expense assistance Homemaking Direct provision of this service is required to Home delivered meals assist callers who need to locate age-related Assisted living services in the counties of Livingston, Macomb, Care management Monroe, Oakland, St. Clair, and Washtenaw. Senior centers Persons can call the Area Agency on Aging and Home health agencies have their questions personally answered by an Adult day services information and referral specialist. The computer Chore services database contains information on nearly 2,000 Support groups service providers and 5,000 older adult services Legal assistance in southeast Michigan. Emergency needs and more The scope of the program's resources will continue to evolve to meet the needs of seniors and their caregivers throughout FY2004. VIII-30 A4ney OR FY 2004-6 Multi-Year Area Plan A Aging " FY 2004 Annual Implementation Plan IRECT PROVISION OF SERVICES WORK PLAN Area Agency on Aging 1-B 29100 Northwestern Hwy., Ste. 400, Southfield, MI 48034 Project Period Service to be Provided: •El FY 04-06 FY 04 only Information and Assistance Please specify the planned goals and activities that will be undertaken to provide the service identified above. A separate work plan must be developed for each direct service provided. ,..._ Goals and Activities •Planned Time Frame . Accomplishments . ,. Goal #2 Maintain and strengthen the REFER 2000 9/30/2004 Completed the final inclusion/exclusion policy database utilizing appropriate inclusion/exclusion approved for use in FY2003; continual updating criteria developed in FY2003. and monitoring of 100% of all database resources is on target with scheduled plan, in accordance with Association of Information and Referral Services guidelines Goal #3 Work closely with the IT Department to develop 9/30/2004 Enhancements made to reports available in the and obtain the necessary queries/reports for the REFER database system in FY2003 will be REFER 2000 database software with enhanced continually analyzed and enhanced throughout ability to glean from the database the data the remainder of FY2003 and through FY2004. A detailing referral sources and unmet needs new version of the taxonomy for the REFER database is being purchased. The Unmet Needs report is in development, as is the referral component of the current report. ; VIII-31 Project Period ArAeiteney on FY 2004-6 Multi-Year Area Plan 'Ilk Aging " FY 2004 Annual Implementation Plan OAK PLA Area Agency on Aging 1-B 29100 Northwestern Hwy., Ste. 400, Southfield, MI 48034 Service to be Provided: information and Assistance Please specify the planned goals and activities that will be undertaken to provide the service identified above. A separate work plan must be developed for each direct service provided. Goals and Activitlét Accomplishments 9/30/2004 Goal #4: AAA 1-B's role in the 2-1-1 initiative has been defined; AAA 1-B as a specialized participant continues to develop with 2-1-1 and other local county 18tA plans/initiatives. Participation in the 2-1-1 collaboration is continuing to develop throughout the year. Meetings with key groups is on target with expectations VIII-32 LINE ITEM Wages/Salaries Fringe Benefits Travel Training Supplies Occupancy Communications Equipment Other (e.g., Raw Food Costs): Postage Volunteer Recognition Maint Contracts/ Ins. Totals SERVICE AREA: Federal OAA Title III Funds Other Fed Funds (non-Title III) State Funds 45,000 141,2771 60,334 40,000 5,000 31,577 7,309 1,338 831 2,300 4,261 3,300 6900 1,017 1,000 501 92,796 25,543 1,299 4,288 8,100 5,793 0 372 2,146 9401 3,300 57 268 0 957 54,952 Match Cash 200 500 500 200 Program Income In-Kind 6,501 1,461 962 168 2,900 10,523 7,200 29,000 6,670 1,500 0 2,002 7,298 3,900 2,600 1,250 0 985 1,5001 39,000 100 4450 Total Budgeted 206,886 47,809 6,092 999 13,128 31,681 29,357 5,900 11,879 5,481 1,600 3,592 22,3411 364,404 Other Resources 6,812 1,826 993 0 1,138 999 8,964 0 0 800 600 209 Lç N rie =xecutive Director rifle yzi ArS 5/12/03 Da FY 2004-2006 Multi-Year & Annual Implementation Plan Appendix J - Direct Service Budget AAA: Area Agency on Aging 1-B FISCAL YEAR: 2004 SERVICE: Information & Assistance (List by County/City if service area is not entire PSA) I certify that I am authorized to sign on behalf of this agency. The budgeted amounts represent necessary and proper costs for implementing the program. ignature, Authorized Area Agency Official &Area A Agency on FY 2004-6 Multi-Year Area Plan Aging" FY 2004 Annual Implementation Plan .14secory • Usk. • AfiAl APPENDIX J WAIVER FOR DIRECT PROVISION OF SERVICE Fiscal Years: 2004 — 2006 Agency: Area Agency on Aging 1-B Service: Health Benefits Education Please see Work Plan and funded services pages. Co/ t /63 Dat Approved Denied Signature, OSA Director Date VIII-34 Area ,AAgeneY on FY 2004-6 Multi-Year Area Plan oÁvkAgingl.B FY 2004 Annual Implementation Plan DIRECT PROVISION OF SERVICES' WORK PLAN - Area Agency on Aging 1-B 29100 Northwestern Hwy., Ste. 400, Southfield, MI 48034 Project Period Service to be Provided: 1111 FY 04-06 m FY 04 only Health Benefits Education Please specify the planned goals and activities that will be undertaken to provide the service identified above. A separate work plan must be developed for each direct service provided. Goals and Activities Planned Time Frame Accomplishments Goal # 1 To provide assistance to 3,500 Medicare and Through 9/30/2004 Medicare Medicaid Assistance Program (MMAP) older adult Medicaid Beneficiaries residing in presentations are currently on target with more Livingston, Macomb, Monroe, Oakland, St. Clair, than the minimum number of presentations Washtenaw counties by phone and/or in person. having been conducted throughout FY2003, and no change in this level of community outreach is Direct provision of this service is required to anticipated through FY2004. educate, assist and advocate for Medicare and Medicaid beneficiaries so that they are able to access the benefits to which they are entitled. Often, older adults are confused and frustrated about their benefits, and working with someone personally who can advocate on their behalf lowers their anxiety and greatly affects their well- being. • A minimum of 6 (six) community education seminars and small counseling groups is conducted in the community each quarter at a variety of facilities to diverse targeted audiences, from senior centers to - corporate groups. 1 VIII-35 de/SLIZMOT Oil FY 2004-6 Multi-Year Area Plan Aki, Aging " FY 2004 Annual Implementation Plan DIRECT PROVISION OF SERVICES ,.- WORK PLAN Area Agency on Aging 1-B 29100 Northwestern Hwy., Ste. 400, Southfield, MI 48034 . Project Period Service to be Provided: El FY 04-06 FY 04 only Health Benefits Education El Please specify the planned goals and activities that will be undertaken to provide the service identified above. A separate work plan must be developed for each direct service provided. Goals and Activities Planned Time Frame Accomplishments • _ Goal #2 Public outreach will be expanded by MMAP Through 9/30/2004 Two (2) senior centers began to conduct monthly volunteer participation in health fairs and other MMAP meetings, South Lyon Senior Center, and appropriate venues (i.e., Project Healthy Living, Independence Township Senior Center in the Monroe County Fair in FY2003). Oakland County. Participation in Project Healthy • Living Health Fairs will occur throughout the region in FY2004. Goal #3 One (1) new volunteer training for potential Through 9/30/2004 MMAP volunteer training is being scheduled for MMAP volunteers recruited in FY2003 will be spring 2004 after successful recruitment held in the spring of 2004, with ongoing training throughout FY 2003, with two (2) trainers from opportunities for new and current volunteers MMAP Central; no delay is anticipated. offered at this training. VIII-36 AA A;enoy on FY 2004-6 Multi-Year Area Plan • Al& Aging 1-B FY 2004 Annual Implementation Plan DIRECT PROVISION OF SERVICES WORK PLAN, . , . Area Agency on Aging 1-8 . 29100 Northwestern Hwy., Ste. 400, Southfield, MI 48034 Project Period Service to be Provided: . • FY 04-06 m FY 04 only Health Benefits Education Please specify the planned goals and activities that will be undertaken to provide the service identified above. A separate work plan must be developed for each direct service provided. Goals and Activities Planned Time Frame Accomplishments , Goal #4 A minimum of one (1) in-service training will be Through 9/30/2004 Quarterly refresher trainings and networking conducted for Medicare Medicaid Assistance meetings are held for all current MMAP Program (MMAP) volunteers each quarter in volunteers in addition to an initial period of addition to on-going technical assistance as individual one-on-one training at the Southfield needed. This training ensures that accurate and office. Periodic training as needed is offered comprehensive information can be provided at all throughout the year. We continue to remain on times to those who need to understand their target with our training schedule and anticipate rights regarding public benefits and insurance no change in FY2004. programs. Goal #5 Public outreach efforts will continue to be Through 9/30/2004 Completed placement of two (2) volunteers in the expanded through MMAP volunteer placement at Auburn Hills Senior Center and a new hospital senior centers and hospitals site, Huron Valley Hospital in Oakland County, in FY2003. Will continue to work towards additional placements in FY2004. VIII-37 5/12/03 NannyExec tive Director FY 2004-2006 Multi-Year & Annual Implementation Plan Appendix J - Direct Service Budget AAA: Area Agency on Aging 1-B FISCAL YEAR:• 2004 SERVICE: Home Health Benefits Other Fed Funds State Program Match Other Total LINE ITEM (non-Title III) Funds Income Cash In-Kind Resources Budgeted Wages/Salaries 9,006 Fringe Benefits 1,846 Travel 100 Training 11111 500 Supplies 1,832 Occupancy 4,500 Communications 3,000 Equipment 724 Other (e.g., Raw Food Costs): 6000 6,100 Postage 1,392 Payroll Processing 400 Maint Contracts/ Ins. 600 Totals 24,000 0 0 0 0 6,000 0 30,000 SERVICE AREA: (List by County/City if service area is not entire PSA) I certify that I am authorized to sign on behalf of this agency. The budgeted amounts represent necessary and proper costs for Implementing the program. Title ibnature, Authorized Area Agency Official nature, Authorize Area gencyon FY 2004-6 Multi-Year Area Plan Agiug l"B FY 2004 Annual Implementation Plan APPENDIX J WAIVER FOR DIRECT PROVISION OF SERVICE Fiscal Years: 2004 — 2006 Agency: Area Agency on Aging_1-B Service: Refugee Assistance Program II Approved Denied Signature, OSA Director Date 'AA dIZ:eneyon FY 2004-6 Multi-Year Area Plan n Aging " FY 2004 Annual Implementation Plan DIRECT PROVISION,OF SERVICES , WORK PLAN - Area Agency on Aging: . Project Period Area Agency on Aging 1-B Service to be Provided: • FY 04-06 FY 04 only Refugee Assistance Program Please specify the planned goals and activities that will be undertaken to provide the service identified above. A separate work plan must be developed for each direct service provided. ' Goals and Activities Planned Time Pram Accomplishments - - 1. Distribute the Area Agency on Aging 1-B By September 30, 2004 Recommended in Refugee Assistance Program Cultural and Ethnic Minority Directory in (RAP) Planning Group. Region 1-B. 2. Cultural sensitivity presentations to key aging By September 30, 2004 Recommended by Refugee Assistance Program network groups including: Care Managers, Planning Group. Social/Nutrition Contractors, DSP Vendors, Senior Centers, Resource Advocates, MMAP volunteers and other interested groups. 3. Continue subscription to SBC Language Line. Through September 30, 2004 Allows for easy communication with non-English speaking persons. 4. Participate in 1-2 Resource Fairs with local Through September 30, 2004 Educate refugees about aging network resources. refugee resettlement and cultural/ethnic community groups. 5. Translate/reprint key materials requested Through September 30, 2004 Educate refugees about aging network resources. through Refugee Assistance Program Planning Group. 6. Identify key location for ongoing distribution of Through September 30, 2004 Educate refugees about aging network resources translated materials, program beyond project funding period. I VIII-40 'ecutive Director itle FY 2004-2006 Multi-Year & Annual Implementation Plan Appendix J - Direct Service Budget AAA: Area Agency on Aging 1-B FISCAL YEAR: 2004 SERVICE: Refugee Assistance Program Federal OAA other Fed Funds State Program Match Other Total LINE ITEM Title III Funds (non-Title 110 Funds Income Cash In-Kind Resources Budgeted Wages/Salaries 13,308 13,308, , Fringe Benefits 1 1995 1 1995 Travel 500 500 _. Training 6,000 6,000 Supplies 3,000 3,000 Occupancy 1,400 1,400 Communications 10,447 10,447 _ Equipment 0 Other (e.g., Raw Food Costs): 6850 6,850 _ LTC 13,000 13,000 _ _ lvliniGrants 25,000 25,000 Printing 6,000 6,000 Totals 1 87,5001 01 01 01 01 0 87,500 SERVICE AREA: List by County/City if service area is not entire PSA) I certify that I am authorized to sign on behalf of this agency. The budgeted amounts represent necessary and proper costs for implementing the program. /11 ts -3 5/12/03 Dat4 AAge anayon FY 2004-6 Multi-Year Area Plan Aging." FY 2004 Annual Implementation Plan VIII. APPENDICES GLOSSARY OF ACRONYMS IN AGING: AAA 1-B Area Agency on Aging 1-B AARP American Association of Retired Persons AD Alzheimer's Disease ADA Americans with Disabilities Act ADC Adult Day Care ADS Adult Day Service ADL Activities of Daily Living AFC Adult Foster Care AIM Aging in Michigan (OSA Publication) AIP Annual Implementation Plan ALF Assisted Living Facility 4AM Area Agencies on Aging Association of Michigan AoA Administration on Aging APS Adult Protective Services BEAM Bringing the Eden Alternative to Michigan ASA American Society on Aging CAP Community Action Program CBC Citizens for Better Care CM Care Management CMS Center for Medicare & Medicaid Services (formerly HCFA) CNS Corporation for National Service COA Commission on Aging/Council on Aging CPHA Community Public Health Agency CR Caregiver Respite (state) CSA Commission on Services to the Aging DCH Department of Community Health nay on FY 2004-6 Multi-Year Area Plan Ikea Aging " FY 2004 Annual Implementation Plan Adsocecy • Acti“ • Anent • .1sig DCIS/CIS DHHS/HHS DoE DMB DoT DSP EPIC ELM 4AM FGP FIA FY GAO HB HCBS/ED HDM HMO HR HAS HUD l&A IM loG LEP LSP LTC MHSCC MIACoA MI Choice Department of Consumer and Industry Services U.S. Department of Health and Human Services Department of Education Department of Management and Budget Department of Transportation Direct Service Purchase Elder Prescription Insurance Coverage ElderLaw of Michigan Area Agencies on Aging Association of Michigan Foster Grandparent Program Family Independence Agency Fiscal Year General Accounting Office House Bill (state) Home & Community Based Services for the Elderly and Disabled Waiver (HCBS/ED) program commonly known as MI Choice Home Delivered Meals Health Maintenance Organization House Bill (federal) Health Systems Agency Housing and Urban Development Information and Assistance Information Memorandum Institute of Gerontology Limited English Proficiency Legal Services Program Long-Term Care Michigan Hispanic Senior Citizens Coalition Michigan Indian Advisory Council on Aging Michigan's Medicaid Home and Community-Based Elderly/Disabled Waiver VIII-43 Area nay on FY 2004-6 Multi-Year Area Plan Aging " FY 2004 Annual Implementation Plan MICIS MI Choice Information System MIS Management Information System MLSC Michigan Legal Services Corporation MMAP Medicare/Medicaid Assistance Program MSA Medical Services Administration MSAC Michigan Senior Advocates Council MSC Michigan Senior Coalition (formerly Senior Power Day) MSHDA Michigan State Housing Development Authority . MSG Michigan Society of Gerontology MYP Multi-Year Plan N4A National Association of Area Agencies on Aging NAPIS National Aging Programs Information System NASUA National Association of State Units on Aging NCBA National Center on Black Aged NCOA National Council on Aging NCSC National Council of Senior Citizens NFA Notification of Financial Assistance NFCSP National Family Caregiver Support Program NIA National Institute on Aging NISC National Institute of Senior Citizens NSSC National Senior Service Corps OAA Older Americans Act OAVP Older American Volunteer Program OHDS Office of Human Development Services OMB Office of Management and Budget (federal) OSA Office of Services to the Aging OWL Older Women's League PA Public Act PI Program Instruction PRR Program Revision Request PSA Planning and Service Area VIII-44 A &Area Agency g on FY 2004-6 Multi-Year Area Plan Agin " FY 2004 Annual Implementation Plan RFP RSVP SAC SB SCP SCSEP SEMCOG SGA SMART SMSA SNF SR SS SSA SSI SUA TA TCM Title V TSR USDA VA WHCoA Request For Proposal Retired and Senior Volunteer Program State Advisory Council • Senate Bill (state) Senior Companion Program Senior Community Service Employment Program Southeast Michigan Council of Governments Statement of Grant Award -- Suburban Mobility Authority for Regional Transportation Standard Metropolitan Statistical Area Skilled Nursing Facility Senate Bill (federal) Social Security Social Security Administration Supplemental Security Income . State Unit on Aging Technical Assistance Targeted Case Management Senior Employment program of the OAA • Tobacco Settlement Respite (state) United States Department of Agriculture Veterans' Administration White House Conference on Aging VIII-45 AAArea Agency on FY 2004-6 Multi-Year Area Plan Aging 1-B FY 2004 Annual Implementation Plan Allsonny • AgIna • Amen a Aliq IX. ASSURANCES AND CERTIFICATIONS A. AFFIRMATIVE ACTION PLAN: 1. Statement of Policy: The Area Agency on Aging 1-B (AAA 1-B) will provide equal opportunity employment to all candidates submitting resumes/applications for consideration of offer to hire. Further, the AAA 1-B will comply with all federal and state regulations which prohibit discrimination with respect to compensation, terms, conditions, or privileges of employment on the basis of race, religion, economic status, marital status, sexual preference, physical disability, sex, age or national origin. This affirmation action policy and the goals outlined herein will govern all AAA 1-B activities relative to employment, training, promotion, benefits, and termination of employment This plan is a part of the personnel policies of the AAA 1-B. 2. Notices of Job Vacancies: Job vacancy notices shall indicate that the AAA 1-B is an equal opportunity employer. Notices relative to vacant positions shall be posted in easily accessible areas within the AAA 1-B central office, and in its county offices, for perusal by employees and the general public. Other means of securing wider dissemination of notices, such as placement of ads in the classified sections of major newspapers, and on the AAA 1-B website, will be utilized beyond that of internal posting, if necessary, to fill positions. Area Agency on WAging 1-B FY 2004-6 Multi-Year Area Plan Advocacy - Action • Answers on Aging FY 2004 Annual Implemetation Plan 2000 CENSUS DATA 3. Number and Percent of Minority Persons in Region 1-B: Native American . Hawaiian Some Black or Indian and and Other Other Two or . Total Total• r . Afrida • Alaska Asian Pacific-. Race More Minority Hispanic or County Population White t mericarv , Native .' , Alone .li -• , Islander Alone Races Population Latino * , Livingston 156,951 152,439 722, 682 896 46 503 1,663 4,512 1,953 Macomb 788,149 730,270 21,326_ 2,478 _ 16,843 178 3,106, 13,948 57,879 12,435 Monroe 145,945 139,264 2,766 405 679 13 907 1,911 6,681 3,110 , Oakland 1,194,156 988,194 120,720 3,270 49,402 295- 10,064 22,211 205,962 28,999- St. Clair 164,235 155,962 3,451 829 650 32 1,052 2,259 8,273 3,593' Washtenaw _ 322,895 249,916 39,697 1,161 20,338 126- 3,364 8,293 72,979 8,839 TOTAL 2,772,331 2,416,045 188,682_ 8,825 88,808 690 18,996 50,285 356,286 58,929- Total Minority Population in Region 1-B (all ages) Total Population in Region 1-B (all ages) Percentage Minority Population of the Total Population 356,286 2,772,331 12.85% * Hispanic or Latino is consider an ethnicity and not a race by the U.S. Census Bureau. Hispanic or Latino population totals are included within racial categories. IX-2 of Minorities. Women. Older Agency on Adria 1-B: has the following compliment Area noyou FY 2004-6 Multi-Year Area Plan Aging " FY 2004 Annual Implementation Plan 4. Target Goals for Employment and/or Upgradina Persons, and Persons with Disabilities by the Area The Area Agency on Aging 1-B, as of May 1, 2003 of personnel: Number and Characteristics of Personnel Percent Professional 117 TOTAL POSITIONS 100% 92 port 25 15% 9% 0% 95% 5% 12% 108 F-T; 9 P-T Employees 17 Minority Employees 10 Older Employees 0 Employees w/Disabilities 111 Female Employees 6 Male Employees 14 Vacant Positions 85 F-T; 7 P-T. 10 8 87 5 14 23 F-T; 2 P-T 7 2 0 24 1 0 The AAA 1-B FY 2004-2006 Affirmative Action Plan, based on 2000 census data, reaffirms the agency's commitment to maintain its diverse and excellent assembly of employees. The data delineated above indicates that the AAA 1-B has achieved a well-balanced and diverse group of employees which meet and exceeds the total percentage of persons with these characteristics who reside in the six counties of Region 1-B. The AAA 1-B 2004-2006 Affirmative Action Plan will concentrate on maintaining the staffing balance achieved under the agency's previous plans. The AAA 1-B would prefer to hire a greater number of qualified older persons to fill staffing vacancies within our core staff. The most common obstacles encountered, however, when searching for older applicants are: desiring part-time employment rather than full time; desiring a short driving distance to work; and often not wanting to drive on agency time to other destinations within the Region 1-B area. Because the AAA 1-B operates the Older American Act, Title V Older Worker program, we have found that low-income older adults who wish to work prefer to have us place them in "local provider organizations" close to where they reside. Under the Title V program, these older adults work only 18.5 hours per week. a. Timetable and Action Steps to Achieve Target Goals of Employment: (1) Hire an Older Worker for a minimum of one position at the AAA 1-B. (a) Target Goal - September 30, 2004 (b) Work with potential qualified applicants relative to flexible hours. Area enoyon FY 2004-6 Multi-Year Area Plan riAllAeing" FY 2004 Annual Implementation Plan (2) Maintain Current Staffing Balance (a) Target Goal - September 30, 2006 (b) Should the AAA 1-B experience a loss of minority, women, older adults, or persons with disabilities, efforts will be made to hire qualified new employees with comparable characteristics. The AAA 1-B Executive Director is responsible for implementing the Goals, Timetables, and Action Steps outlined above. 5. Provisions for Upgrading Staff Skills: Staff Skills will be upgraded through the following activities: a. Conducting individual staff conferences; b. Conducting regularly scheduled department meetings; c. Attending various national, state, and local conferences (depending upon the availability of funding); d. Providing internal training and skill development in such areas as computers and software applications; and e. Granting approval for staff to attend university/college classes related to their jobs when these classes are offered only during working hours. 6. Steps to Eliminate Discriminatory Hiring and Promotion Policies: a. All current job descriptions are reviewed every three years to determine that they are up-to-date and are written in compliance with the agency's Affirmative Action Plan. b. Methods of announcing job vacancies are continually monitored by the MA 1-B Human Resources Director to ensure compliance with the agency's policies on position announcements. 7. Process for Affirmative Action Plan Approval and the Bi-Annual Review and Updating of the Plan: The AAA 1-B Executive Director shall take the latest AAA 1-B Affirmative Action Plan to the Board of Directors for their consideration and approval. Following approval, the Plan will be transmitted to the Michigan Department of Civil Rights IX-4 J A;enay on FY 2004-6 Multi-Year Area Plan AI Aging" FY 2004 Annual Implementation Plan with a request that the Department review its content and issue a letter of acceptance of the Plan. The Executive Director will take the Affirmative Action Plan, on a bi-annual basis, to the Personnel Committee of the Board of Directors where the Plan will be reviewed for content and progress in achieving stated objectives. Any revisions required will be made according to the recommendations of the Personnel Committee, and acceptance by the Board of Directors. 8. Statement on Use of Minority Organizations: The Area Agency on Aging 1-B will utilize the services, of minority owned organizations/businesses, when possible, within Region 1-B for the purchase of supplies and equipment. Further, the AAA 1-B will reach out to find minority organizations which could be responsive to competitive "Request for Proposals", or enter into agreements with the AAA 1-B for their organization to be placed in a "direct services provider" pool. Area Agency on FY 2004-6 Multi-Year Area Plan Aging" FY 2004 Annual Implementation Plan Complaint of Discrimination Employee's Name Employee's Department Date and Location of Alleged Incident of Discrimination Persons Involved in the Incident Description of What Occurred Signature of Employee Filing: Date: Submit to: AAA 1-B Human Resources Director AAAAnoy on FY 2004-6 Multi-Year Area Plan Aging " FY 2004 Annual Implementation Plan Mi.* • Maws B. ASSURANCES & CERTIFICATIONS The Area Agency on Aging 1-B (AAA 1-B), designated by the Michigan Commission on Services to the Aging to act as the Area Agency on Aging within a given planning and service area, agrees to the following: 1. That the Multi-Year Area Implementation Plan shall cover the period October 1, 2003 through September 30, 2006 and that the Annual Implementation Plan shall cover the period October 1, 2003 through September 30, 2004. 2. To administer its Multi-Year Area Implementation -Plan and Annual Implementation Plan in accordance with the Older Americans Act, the Older Michiganians Act, federal and state rules, and policies of the Michigan Commission on Services to the Aging as set forth in publications and policy directives issued by the Michigan Office of Services to the Aging. 3. To make revisions necessitated by changes in any of the documents listed in point two in accordance with directives from the Michigan Office of Services to the Aging. 4. That any proposed revisions to the Multi-Year Area Implementation Plan and Annual Implementation Plan initiated by the Area Agency on Aging will be made in accordance with procedures established by the Michigan Office of Services to the Aging. 5. That funds received from the Michigan Office of Services to the Aging will only be used to administer and fund programs outlined in the Multi-Year Area Implementation Plan and Annual Implementation Plan approved by the Michigan Commission on Services to the Aging. 6. That the AAA 1-B will undertake the duties and perform the project responsibilities described in Multi-Year Area Implementation Plan and Annual Implementation Plan in a manner that provides service to older persons in a consistent manner over the entire length of each Multi-Year Area Implementation Plan and Annual Implementation Plan and to all parts of the planning and service area. 7. That program development funds will be used to expand and enhance services in accordance with the initiatives and activities set forth in the approved Multi-Year Area Implementation Plan and Area Implementation Plan. AAA;enoy FY 2004-6 Multi-Year Area Plan Aging " FY 2004 Annual Implementation Plan Ad., • klieg • Mown.. OM. 8. That all services provided under the Multi-Year Area Implementation Plan and Annual Implementation Plan are in agreement with approved service definitions and are in compliance with applicable minimum standards for program operations as approved by the Michigan Commission on Services to the Aging and issued by the Michigan Office of Services to the Aging, including Care Management. 9. That the AAA 1-B will comply with all conditions and terms contained in the Statement of Grant Award issued by the Michigan Office of Services to the Aging. 10. That the AAA 1-B may appeal actions taken by the Commission on Services to the Aging with regard to the Multi-Year Area Implementation Plan and Annual Implementation Plan, or related matters, in accordance with procedures issued by the Michigan Office of Services to the Aging in January 1983 in compliance with the requirements of the Older Michiganians Act and Administrative Rules. 11 That the AAA 1-B will coordinate planning, identification, assessment of needs, and provision of services for older individuals with disabilities, with particular attention to individuals with severe disabilities, and with agencies that develop or provide services for individuals with disabilities. 12. That the AAA 1-B has in place a grievance procedure for eligible individuals who are dissatisfied with or denied services. 13. That the AAA 1-B will send copies of the Multi-Year Area Implementation Plan and Annual Implementation Plan to all local units of government seeking approval as instructed in the Multi-Year Plan Instructions. 14. That the AAA 1-B Governing Board and Advisory Council have reviewed and endorsed the Multi-Year Area Implementation Plan and Annual Implementation Plan. e .gecutive Director Area Agency on Aging 1-B cfz Date J Agency on FY 2004-6 Multi-Year Area Plan ALring" FY 2004 Annual Implementation Plan Admecy • Aal. • 4.54/7 Attmt The undersigned hereby submit the FY '04-'06 Multi-Year Plan and FY '04 Annual Implementation Plan that describes the initiatives and activities which will be undertaken on behalf of older persons within the planning and service area. We assure that these documents and subsequent Annual Implementation Plans represent a formal commitment to carry out administrative and programmatic responsibilities and to utilize federal and state funds as described. Area Agency on Aging 1-B Signature: Tet,,A9—C 1711 14/ Chairperson, Board of Directors Robert O. McMahon Typed Name Signature: Sandra K. Reminoa Typed Name Area Amoy on FY 2004-6 Multi-Year Area Plan Aging" FY 2004 Annual Implementation Plan Ailswecy • Adm. • Ausev ea Apfie C. ASSURANCE OF COMPLIANCE ASSURANCE OF COMPLIANCE WITH TITLE VI OF THE CIVIL RIGHTS ACT OF 1964, SECTION 504 OF THE REHABILITATION ACT OF 1973, TITLE IX OF THE EDUCATION AMENDMENTS OF 1972, AND THE AGE DISCRIMINATION ACT OF 1975 The Applicant provides this assurance in consideration of and for the purpose of obtaining Federal grants, loans, contracts, property, discounts or other Federal financial assistance from the Department of Health and Human Services. THE APPLICANT HEREBY AGREES THAT IT WILL COMPLY WITH: 1. Title VI of the Civil Rights Act of 1964 (Pub. L. 88-352), as amended, and all requirements imposed by or pursuant to the Regulation of the Department of Health and Human Services (45 C.F.R. Part 80), to the end that, in accordance with Title VI of that Act and the Regulation, no person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity for which the Applicant receives Federal financial assistance from the Department. 2. Section 504 of the Rehabilitation Act of 1973 (Pub. L. 93-112), as amended, and all requirements imposed by or pursuant to the Regulation of the Department of Health and Human Services (45 C.F.R. Part 84), to the end that, in accordance with Section 504 of that Act and the Regulation, no otherwise qualified handicapped individual in the United States shall, solely by reason of his handicap, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity for which the Applicant receives Federal financial assistance from the Department. 3. Title IX of the Educational Amendments of 1972 (Pub. L. 92-318), as amended, and all requirements imposed by or pursuant to the Regulation of the Department of Health and Human Services (45 C.F.R. Part 86), to the end that, in accordance with Title IX and the Regulation, no person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any education program or activity for which the Applicant receives Federal financial assistance from the Department. 4. The Age Discrimination Act of 1975 (Pub. L. 94-135), as amended, and all requirements imposed by or pursuant to the Regulation of the Department of Health and Human Services (45 C.F.R. Part 91), to the end that, in accordance with the Act and the Regulation, no person in the United States shall, on the IX-10 Area \ Agency on FY 2004-6 Multi-Year Area Plan Aging " FY 2004 Annual Implementation Plan Adwory • Mien • MM., 0. 40.1 Signature: Authorized Official Authorized Official basis of age, be denied the benefits of, be excluded from participation in, or be subjected to discrimination under any program or activity for which the Applicant receives Federal financial assistance from the Department. The Applicant agrees that compliance with this assurance constitutes a condition of continued receipt of Federal financial assistance, and that it is binding upon the Applicant, its successors, transferees and assignees for the period during which such assistance is provided. If any real property or structure thereon is provided or improved with the aid of Federal financial assistance extended to the Applicant by the Department, this assurance shall obligate the Applicant, or in the case of any transfer of such property, any transferee, for the period during which the real property or structure is used for a purpose for which the Federal financial assistance is extended or for another purpose involving the provision of similar services or benefits. If any personal property is so provided, this assurance shall obligate the Applicant for the period during which it retains ownership or possession of the property. The Applicant further recognizes and agrees that the United States shall have the right to seek judicial enforcement of this assurance. The person or persons whose signature(s) appear(s) below is/are authorized to sign this assurance, and commit the Applicant to the above provisions. ry 0 5 Date Executive Director Title of Authorized Official Area Agency on Aging 1-B Name of Applicant or Recipient Agency 29100 Northwestern Highway, Suite 400 Street Address Southfield, Michigan 48034 City/State/Zip Form HHS-690 (05/97) IX-11 G. William Caddell, County Clerk Resolution #03182 July 31, 2003 Moved by Webster supported by Crawford the resolution be adopted. AYES: Douglas, Gregory, Hatchett, Jamian, Knollenberg, KowaII, Law, Long, McMillin, Middleton, Moffitt, Palmer, Potter, Rogers, Scott, Webster, Wilson, Zack, Bullard, Coleman, Coulter, Crawford. (22) NAYS: None. (0) A sufficient majority having voted, therefore the resolution was adopted. I NW APPROVE TIE FOREGOING RESOLUTMN STATE OF MICHIGAN) COUNTY OF OAKLAND) I, G. William Caddell, Clerk of the County of Oakland, do hereby certify that the foregoing resolution is a true and accurate copy of a resolution adopted by the Oakland County Board of Commissioners on July 31, 2003, with the original record thereof now remaining in my office. In Testimony Whereof, I have hereunto set my hand and affixed the seal of th% County of Oakland at Pontiac, Michigan this 31st day of July, 2003.