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HomeMy WebLinkAboutInterlocal Agreements - 2017.02.15 - 34646MISCELLANEOUS RESOLUTION #17034 February 15, 2017 BY: Commissioner Tom Middleton, Chairperson, Finance Committee IN RE: DEPARTMENT OF INFORMATION TECHNOLOGY - MODIFICATIONS TO COMPREHENSIVE I.T. SERVICES INTERLOCAL AGREEMENT To the Oakland County Board of Commissioners Chairperson, Ladies and Gentlemen: WHEREAS the State of Michigan has encouraged governmental entities to share services with each other for efficiency and cost savings and has indicated that future payments from the State may be tied to the achievement of savings; and WHEREAS the Oakland County Department of Information Technology has developed numerous applications to more efficiently conduct governmental operations and would like to make certain applications available to governmental bodies not only to share the County's services but also as a means of cost recovery; and WHEREAS the Board of Commissioners has supported the Information Technology Department's strategic rollout of a comprehensive eGovernment program by approving the Access Oakland fee structure both in Miscellaneous Resolution #03279 dated October 16, 2003;Miscellaneous Resolution #07121 dated May 10, 2007; Miscellaneous Resolution #13152 dated June 13, 2013 and Micellaneous Resolution #16274 dated October 6, 2016; WHEREAS the Department of Information Technology currently has Interlocal Agreements with public bodies to provide I. T. Services which were approved by the Board of Commissioners in Miscellaneous Resolution #15213 dated August 13, 2015, which contains Exhibits describing the I.T. Services of Online Payments, Pay Local Taxes, Web Publishing Suite, Internet Service, Oaknet Connectivity, Email Service, Over the Counter Payments and CLEMIS; and WHEREAS the Department of Information Technology would like to have the Board of Commissioners approve modifications to the Interlocal Agreement to enable it to make additional technology services available to public bodies; and WHEREAS the Department of Information Technology would like to have the Board of Commissioners approve modifications to the Online Payments, Pay Local Taxes and Over the Counter Payments Exhibits to increase revenues shared with to public bodies; and WHEREAS Corporation Counsel and the Information Technology Department have revised the attached Interlocal Agreement, adding additional terms and services, including Remedial Support, Jury Management System, Data Sharing, Pictometry and Arc GIS Online which are described in detail in the Exhibits and are attached to the Agreement; and WHEREAS the Interlocal Agreement will require public bodies to accept the terms of the Agreement and provide them with the flexibility to choose one or more of the I.T. Services based upon their needs; and WHEREAS the municipalities signing the attached Interlocal Agreements may be charged maintenance and support fees based on the I.T. Services chosen, the level of use and whether the public body is located in Oakland County; and WHEREAS any additional services not specified in the Interlocal Agreement will require approval by the Board of Commissioners before they can be offered as part of the Agreement; and WHEREAS the Oakland County Board of Commissioners is required under the Urban Cooperation Act of 1967 to approve Interlocal Agreements between the County and Public Bodies; NOW THEREFORE BE IT RESOLVED that the Oakland County Board of Commissioners approves the attached I.T. Services Interlocal Agreement offering the I.T. Services of Online Payments, Over the Counter Payments, Pay Local Taxes, Jury Management System, Web Publishing Suite, Remedial Support, Arc GIS Online, Data Center Services, Oaknet Connectivity, Internet Service, CLEMIS, Data Sharing, and Pictometry Licensed Products with fees described in the Exhibits, and authorizes the Chairperson of the Board of Commissioners to sign the Agreements for any Michigan public body that signs the Agreement. BE IT FURTHER RESOLVED that a copy of any such signed Interlocal Agreement shall be provided to the Elections Division of the Oakland County Clerk for transmission to the Office of the Great Seal of Michigan. FINANCE COMMITTEE VOTE: Motion carried unanimously on a roll call vote with Bowman absent. BE IT FURTHER RESOLVED that the Department of Information Technology will provide the list of public bodies agreeing to the attached Interlocal Agreement along with its quarterly report to the Finance Committee. BE IT FURTHER RESOLVED that any budget adjustments required by new agreements will be recognized in the quarterly financial process and no budget amendment is recommended at this time. Chairperson, on behalf of the Finance Committee, I mov lion o oing res I 'o . 7co missioner Thomas Middleton, District #4 Chairperson, Finance Committee AGREEMENT FOR I.T. SERVICES BETWEEN OAKLAND COUNTY AND 1 Sample City This Agreement (the "Agreement") is made between Oakland County, a Municipal and Constitutional Corporation, 1200 North Telegraph Road, Pontiac, Michigan 48341 ("County"), and the 1 Sample City, 123 Main Street, Anywhere, MI 48000 ('Public Body"). County and Public Body may also be referred to jointly as 'Parties". PURPOSE OF AGRF,F,MEN1. County and Public Body enter into this Agreement for the purpose of providing Information Technology Services ("1.T. Services") for Public Body pursuant to Michigan law. In consideration of the mutual promises, obligations, representations, and assurances in this Agreement, the Parties agree to the following: 1. DEFINITIONS, The following words and expressions used throughout this Agreement, whether used in the singular or plural, shall be defined, read, and interpreted as follows. 1.1. Agreement means the terms and conditions of this Agreement and any other mutually agreed to written and executed modification, amendment, Exhibit and attachment. 1.2. Cl" mean any alleged losses, claims, complaints, demands for relief or damages, lawsuits, causes of action, proceedings, judgments, deficiencies, liabilities, penalties, litigation, costs, and expenses, including, but not limited to, reimbursement for reasonable attorney fees, witness fees, court costs, investigation expenses, litigation expenses, amounts paid in settlement, and/or other amounts or liabilities of any kind which are incurred by or asserted against County or Public Body, or for which County or Public Body may become legally and/or contractually obligated to pay or defend against, whether direct, indirect or consequential, whether based upon any alleged violation of the federal or the state constitution, any federal or state statute, rule, regulation, or any alleged violation of federal or state common law, whether any such claims are brought in law or equity, tort, contract, or otherwise, and/or whether commenced or threatened. 1.3. County means Oakland County, a Municipal and Constitutional Corporation, including, but not limited to, all of its departments, divisions, the County Board of Commissioners, elected and appointed officials, directors, board members, council members, commissioners, authorities, committees, employees, agents, volunteers, and/or any such persons' successors. 1.4. Day means any calendar day beginning at 12:00 a.m. and ending at 11:59 p.m. 1.5. Public Rodv means the 1 Sample City, which is an entity created by state or local authority or which is primarily funded by or through state or local authority, including, but not limited to, its council, its Board its departments, its divisions, elected and appointed officials, directors, board members, council members, commissioners, authorities, committees, employees, agents, subcontractors, attorneys, volunteers, and/or any such persons' successors. For purposes of this Agreement, Public Body includes any Michigan court, when acting in concert with its funding unit, to obtain I.T. Services. 1.6. Public Rodv F,mnlovee means any employees, officers, directors, members, managers, trustees, volunteers, attorneys, and representatives of Public Body, licensees, Page 1 of 12 I.T. SERVICES - INTERLOCAL AGREEMENT I 15-213 concessionaires, contractors, subcontractors, independent contractors, agents, and/or any such persons' successors or predecessors (whether such persons act or acted in their personal, representative or official capacities), and/or any persons acting by, through, under, or in concert with any of the above who have access to the I.T. Services provided under this Agreement. "Public Body Employee" shall also include any person who was a Public Body Employee at any time during the term of this Agreement but, for any reason, is no longer employed, appointed, or elected in that capacity. 1.7. Points of Contact mean the individuals designated by Public Body and identified to County to act as primary and secondary contacts for communication and other purposes as described herein. 1.8. I.T. Services means the following individual T.T. Services provided by County's Department of information Technology, if applicable: 1.8.1. Online Payments mean the ability to accept payment of monies owed to Public Body initiated via a website maintained by County using a credit card, a debit card that functions as a credit card, or electronic debit of a checking account. 1.8.2. Over The Counter Payments means the ability to accept payment of monies owed to Public Body initiated via a credit card reader attached to an on -premise computer with access to a website maintained by County using a credit card or a debit card that functions as a credit card. 1.8.3. Pay Local Taxes means the ability to accept payment of local property taxes owed to Public Body initiated via a website maintained by County using a credit card, a debit card that functions as a credit card, or an electronic debit of a checking account. (Does not apply to Public Bodies outside of Oakland County). 1.8.4. Jury Management System means a subscription based software that facilitates the selection and communication with potential and selected individuals who may serve as jurors. 1.8.5. Web Publishing Suite means the ability for Public Bodies to have and/or manage a public web presence using standard Oakland County technologies and platforms, template -based solutions, semi -custom website designs, content management, and/or support services. 1.8.6. Data Center Use and Services means providing space for Public Body's equipment in County's Data Center and access to electrical power and backup power. 1.8.7. Remedial Support Services means the services as defined in Exhibit VI. 1.8.8. Oaknet Connectivity means use of communication lines and network equipment maintained by County for the transmission of digital information whether leased or owned by County. 1.8.9. Internet Service means access to the Internet from Public Body's work stations. Access from the Internet to Public Body's applications, whether at County or at Public Body (hosting), is not included. 1.8.10. CLEMIS means the Court and Law Enforcement Management Information System, an information management system comprised of specific software applications (CLEMIS Applications) operated and maintained by the CLEMIS Division of County. 1.8.11. ArcGIS Online means the ability to access a web based, collaborative Geographic Information System (G1S) that allows users having an ArcGIS Online (AGO) Named User account to create and share maps, applications (apps), layers, analytics, Page 2 of 12 I.T. SERVICES - INTERLOCAL AGREEMENT AM IS-213 and data in Environmental Systems Research Institute, Inc.'s ("ESRI") secure cloud. 1.8.12. Data Sharing means the ability for the Public Body to utilize Access Oakland Products and data owned and maintained by the County on or in relation to its Geographic Information System (GIS). 1.8.13. Pictometry Licensed Products means the ability to use a Geographic Information System (GIS) solution that allows authorized users to access Pictometry-hosted high -resolution, orthogonal and oblique imagery. 1.9. Service Center means the location of technical support and information provided by County's Department of Information Technology. 1.10. Exhibits mean the following descriptions of I.T. Services which are governed by this Agreement only if they are attached to this Agreement and incorporated in Section 2 or added at a later date by a formal amendment to this Agreement: Exhibit I: Online Payments Exhibit II: Over The Counter Payments Exhibit III: Pay Local Taxes Exhibit IV: Jury Management System Exhibit V: Web Publishing Suite Exhibit VI: Remedial Support Services Exhibit VII: Data Center Use and Services Exhibit VIII: Oaknet Connectivity Exhibit IX: Internet Service Exhibit X: CLEMIS Exhibit XI: ArcGIS Online Exhibit XII: Data Sharing Exhibit XIIL Pictometry Licensed Products 2. COUNTY RFSPONSTRILITTES. 2.1. County, through its Department of Information Technology, shall provide the I.T. Services described in Exhibits I,ILV and X which are attached and incorporated into this Agreement. 2.2. County shall support the I.T. Services as follows: 2.2.1. Access. County will provide secure access to I.T. Services for use on hardware provided by Public Body as part of its own computer system or as otherwise provided in an Exhibit to this Agreement. 2.2.2. Maintenance and Availability. County will provide maintenance to its computer system to ensure that the I.T. Services are functional, operational, and work for intended purposes. Such maintenance to County's system will include "bug" fixes, patches, and upgrades, such as software, hardware, database and network upgrades. The impact of patches and/or upgrades to the applications will be thoroughly evaluated by County and communicated to Public Body through their Points of Contact prior to implementation in Public Body's production environment. County will reserve scheduled maintenance windows to perform these work activities. These maintenance windows will be outlined specifically for each application in the attached Exhibits. Page 3 of 12 I.T. SERVICES - INTL'RLOCAL AGREEMENT AIR 15-213 2.2.2. t. If changes to scheduled maintenance windows or if additional maintenance times are required, County will give as much lead time as possible. 2.2.2.2. During maintenance windows, access to the application maybe restricted by County without specific prior notification. 2.3. County may deny access to I.T. Services so that critical unscheduled maintenance (i.e. break -fixes) may be performed. County will make prompt and reasonable efforts to minimize unscheduled application downtime. County will notify the Points of Contact about such interruptions with as much lead time as possible. 2.4. Backup and Disaster Recovery. 2.4.1. County will perform periodic backups of I.T. Services hosted on County's computer system. Copies of scheduled backups will be placed offsite for disaster recovery purposes. 2.4.2. County will maintain a disaster recovery process that will be used to recover applications during a disaster or failure of County's computer system. 2.5. Auditing. County may conduct scheduled and unscheduled audits or scans to ensure the integrity of County's data and County's compliance with Federal, State and local laws and industry standards, including, but not limited to, the Health Insurance Portability and Accountability Act (HIPAA) and Payment Card Industry Data Security Standard (PCI DSS.) 2.5.1. In order to limit possibility of data theft and scope of audit requirements, County will not store credit card account numbers. County is only responsible for credit card data only during the time of transmission to payment processor. 2.6. Training and Information Resources. County may provide training on use of the I.T. Services on an as -needed basis or as set forth in an Exhibit to this Agreement. 2.7. Service Center. I.T. Service incidents requiring assistance must be reported to the Service Center, by the Points of Contact, to the phone number, e-mail or website provided below. The Service Center is staffed to provide support during County's normal business hours of 8:30 a.m. to 5:00 p.m., EST, Monday through Friday, excluding holidays. The Service Center can receive calls to report I.T. Service outages 24 hours a day, 7 days a week. Outages are defined as unexpected service downtime or error messages. Depending on severity, outage reports received outside of County's normal business hours may not be responded to until the resumption of County's normal business hours. Service Center Phone Number 248-858-8812 Service Center Email Address servicecenter@oakgov.com, Service Center Website https://se.oakgov.com 1 2.8. County may access, use and disclose transaction information and any content to comply with the law such as a subpoena, Court Order or Freedom of Information Act request. County shall first refer all such requests for information to Public Body's Points of Contact for their response within the required time frame. County shall provide assistance for the response if requested by the Public Body's Points of Contact, and if able to access the requested information. County shall not distribute Public Body's data to other entities for reasons other than in response to legal process. Page 4 of 12 I.T. SERVICES - INTERLOCAL AGREEMENT MI 15-213 2.9. I.T. service providers require County to pass through to Public Body certain terms and conditions contained in license agreements, service agreements, acceptable use polices and similar terms of service, in order to provide I. T. Services to Public Body. Links to these terms and conditions will be provided to Public Body and will be listed on the County's website. County will provide notice when it becomes aware of changes to the terms and conditions of these agreements. 3. PITRIJC ROI)V RE,SPONSTRILITIES. 3.1. Public Body shall immediately notify County of any unauthorized use of the I.T. Services and any breach of security of the I.T. Services. Public Body shall cooperate with County in all investigations involving the potential misuse of County's computer system or data. 3.2. Public Body is the owner of all data provided by Public Body and is responsible to provide all initial data identified in the attached Exhibits, in a format acceptable to County, and, for the CLEMIS Exhibit, as required by applicable statute, regulation, or administrative rule. Public Body is responsible for ensuring the accuracy and currency of data contained within its applications. 3.3. Public Body shall follow County's I.T. Services requirements as described on County's website. Public Body shall comply with County's minimum standards for each Internet browser used by Public Body to access I.T. Services as set forth in an Exhibit(s) to this Agreement. Public Body shall meet any changes to these minimum standards that County may reasonably update from time to time. 3.4. Public Body shall not interfere with or disrupt the I.T. Services provided herein or networks connected with the I.T. Services. 3.5. Public Body requires that each Public Body Employee with access to I.T. Services shall: 3.5.1. Utilize an antivirus software package/system on their equipment and keep same updated in a reasonable manner. 3.5.2. Have a unique User ID and password that will be removed upon termination of Public Body Employee's employment or association with Public Body. 3.5.3. Maintain the most reasonably current operating system patches on all equipment accessing the I.T. Services. 3.6. If authorized by County, Public Body may extend I.T. Services to other entities which are created by or primarily funded by state or local authority. If County authorizes Public Body to provide access to any I.T. Services to other entities, Public Body shall require those entities to agree to utilize an antivirus software package/system on computers accessing the I.T. Services and to assign users of the I.T. Services a unique User ID and password that will be terminated when a user is no longer associated with the entity. Public Body must require an entity receiving I.T. Services under this Section, to agree in writing to comply with the terms and conditions of this Agreement and to provide County with a copy of this writing. 3.7. For each I.T. Service covered by an Exhibit to this Agreement, Public Body shall designate two representatives to act as a primary and secondary Points of Contact with County. The Points of Contact responsibilities shall include: 3.7.1. Direct coordination and interaction with County staff. 3.7.2. Communication with general public supported by Public Body. Page 5 of 12 I.T. SERVICES - INTERLOCAL AGREEMENT M 15-213 3.7.3. Following County's procedures to report an application incident. 3.7.4. If required by County, attend training classes provided by County either online or at County's Information Technology Building in Waterford, Michigan or other suitable location determined by County. 3.7.5. Providing initial support services to Public Body users prior to logging a Service Center incident with County. 3.7.6. Requesting security changes and technical support from the Service Center. 3.7.7. Testing Applications in conjunction with County, at the times and locations mutually agreed upon by County and Public Body. 3.7.8. To report a service incident to the Service Center, one of Public Body's Points of Contact shall provide the following information: 3.7.8.1. Contact Name 3.7.8.2. Telephone Number 3.7.8.3. Email Address 3.7.8.4. Public Body Name 3.7.8.5. Application and, if possible, the specific module with which the incident is associated. 3.7.8.6. Exact nature of the problem or function including any error message that appeared on the computer screen. 3.7.8.7. Any action the Points of Contact or user has taken to resolve the matter. 3.8. Public Body may track the status of the incident by calling the Service Center and providing the Incident Number. 3.9. Public Body shall respond to Freedom of Information Act Requests relating to Public Body's data. 3.10. I.T. service providers require County to pass through to Public Body certain terms and conditions contained in license agreements, service agreements, acceptable use polices and similar terms of service, in order to provide 1. T. Services to Public Body. Public Body agrees to comply with these terms and conditions. Public Body may follow the termination provisions of this Agreement if it determines that it cannot comply with any of the terms and conditions. 4. DITRATION OF INTER IQLA1, AGREEMENT. 4.1. This Agreement and any amendments shall be effective when executed by both Parties with resolutions passed by the governing bodies of each Party except as otherwise specified below. The approval and terms of this Agreement and any amendments, except as specified below, shall be entered in the official minutes of the governing bodies of each Party. An executed copy of this Agreement and any amendments shall be filed by the County Clerk with the Secretary of State. If Public Body is a Court, a signature from the Chief Judge of the Court shall evidence approval by the Public Body, providing a resolution and minutes does not apply. If the Public Body is the State of Michigan, approval and signature shall be as provided by law. Page 6 of 12 I.T. SERVICES - INTERLOCAL AGREEMENT MR IS-213 4.2. Notwithstanding Section 4.1, the Chairperson of the Oakland County Board of Commissioners is authorized to sign amendments to the Agreements to add Exhibits that were previously approved by the Board of Commissioners but are requested by Public Body after the execution of the Agreement. An amendment signed by the Board Chairperson under this Section must be sent to the Election Division in the County Clerk's Office to be filed with the Agreement once it is signed by both Parties. 4.3. Unless extended by an Amendment, this Agreement shall remain in effect for five (5) years from the date the Agreement is completely executed by all Parties or until cancelled or terminated by any of the Parties pursuant to the terns of the Agreement. 5. PAYMENTS, 5.1. I.T. Services shall be provided to Public Body at the rates specified in the Exhibits, if applicable. 5.2. Possible Additional Services and Costs. If County is legally obligated for any reason, e.g. subpoena, Court Order, or Freedom of information Request, to search for, identify, produce or testify regarding Public Body's data or information that is electronically stored by County relating to I.T. Services the Public Body receives under this Agreement, then Public Body shall reimburse County for all reasonable costs the County incurs in searching for, identifying, producing or testifying regarding such data or information. County may waive this requirement in its sole discretion. 5.3. County shall provide Public Body with a detailed invoice/explanation of County's costs for I.T. Services provided herein and/or a statement describing any amounts owed to County. Public Body shall pay the full amount shown on any such invoice within sixty (60) calendar days after the date shown on any such invoice. Payment shall be sent along with a copy of the invoice to: Oakland County Treasurers — Cash Acctg, Bldg 12 E, 1200 N. Telegraph Road, Pontiac, MI 48341. 5.4. If Public Body, for any reason, fails to pay County any monies when and as due under this Agreement, Public Body agrees that unless expressly prohibited by law, County or the Oakland County Treasurer, at their sole option, shall be entitled to set off from any other Public Body funds that are in County's possession for any reason, including but not limited to, the Oakland County Delinquent Tax Revolving Fund ("DTRF"), if applicable. Any setoff or retention of funds by County shall be deemed a voluntary assignment of the amount by Public Body to County. Public Body waives any Claims against County or its Officials for any acts related specifically to County's offsetting or retaining of such amounts. This paragraph shall not limit Public Body's legal right to dispute whether the underlying amount retained by County was actually due and owing under this Agreement. 5.5. If County chooses not to exercise its right to setoff or if any setoff is insufficient to fully pay County any amounts due and owing County under this Agreement, County shall have the right to charge up to the then -maximum legal interest on any unpaid amount. hiterest charges shall be in addition to any other amounts due to County under this Agreement. Interest charges shall be calculated using the daily unpaid balance method and accumulate until all outstanding amounts and accumulated interest are fully paid. 5.6. Nothing in this Section shall operate to limit County's right to pursue or exercise any other legal rights or remedies under this Agreement or at law against Public Body to secure payment of amounts due County under this Agreement. The remedies in this Section shall be available to County on an ongoing and successive basis if Public Body at any time becomes delinquent in its payment. Notwithstanding any other term and condition in this Page 7 of 12 I.T. SERVICES - INTERLOCAL AGREEMENT 1111MM13 Agreement, if County pursues any legal action in any court to secure its payment under this Agreement, Public Body agrees to pay all costs and expenses, including attorney fees and court costs, incurred by County in the collection of any amount owed by Public Body. 6. ASSURANCES. 6.1. Each Party shall be responsible for any Claims made against that Party by a third party, and for the acts of its employees arising under or related to this Agreement. 6.2. Except as provided for in Section 5.6, in any Claim that may arise from the performance of this Agreement, each Party shall seek its own legal representation and bear the costs associated with such representation, including judgments and attorney fees. 6.3. Except as otherwise provided for in this Agreement, neither Party shall have any right under this Agreement or under any other legal principle to be indemnified or reimbursed by the other Party or any of its agents in connection with any Claim. 6.4. Public Body shall be solely responsible for all costs, fines and fees associated with any misuse by its Public Body Employees of the I.T. Services provided herein. 6.5. This Agreement does not, and is not intended to, impair, divest, delegate or contravene any constitutional, statutory, and/or other legal right, privilege, power, obligation, duty, or immunity of the Parties. Nothing in this Agreement shall be construed as a waiver of governmental immunity for either Party. 6.6. The Parties have taken all actions and secured all approvals necessary to authorize and complete this Agreement. The persons signing this Agreement on behalf of each Party have legal authority to sign this Agreement and bind the Parties to the terms and conditions contained herein. 6.7. Each Party shall comply with all federal, state, and local ordinances, regulations, administrative rules, and requirements applicable to its activities performed under this Agreement. 7. DTSCT,ATMER OR WARRANTIES. 7.1. The I.T. Services are provided on an "as is" and "as available" basis. County expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non - infringement. 7.2. County makes no warranty that (i) the I.T. Services will meet Public Body's requirements; (ii) the I.T. Services will be uninterrupted, timely, secure or error -free; nor (iii) the results that may be obtained by the I.T. Services will be accurate or reliable. 7.3. Any material or data downloaded or otherwise obtained through the use of the T.T. Services is accessed at Public Body's discretion and risk. Public Body will be solely responsible for any damage to its computer system or loss of data that results from downloading of any material. 8. LIMITATION OF LTARTLTTY. In no event shall either Party be liable to the other Party or any other person, for any consequential, incidental, direct, indirect, special, and punitive or other damages arising out of this Agreement. 9. DISPUTE RF,SOIXTTON. All disputes relating to the execution, interpretation, performance, or nonperformance of this Agreement involving or affecting the Parties may first be submitted to County's Director of Information Technology and Public Body's Agreement Administrator for Page 8 of 12 I.T. SERVICES - INTERLOCAL AGREEMENT MR 15-213 possible resolution. County's Director of Information Technology and Public Body's Agreement Administrator may promptly meet and confer in an effort to resolve such dispute. If they cannot resolve the dispute in five (5) business days, the dispute may be submitted to the signatories of this Agreement or their successors in office. The signatories of this Agreement may meet promptly and confer in an effort to resolve such dispute. I0. TERMINATION OR CANCELLATION OF AGREEMENT, 10.1. Either Party may terminate or cancel this entire Agreement or any one of the I.T. Services described in the attached Exhibits, upon one hundred twenty (120) days written notice, if either Party decided, in its sole discretion, to terminate this Agreement or one of the Exhibits, for any reason including convenience. 10.2. Early termination fees may apply to Public Body if provided for in the Exhibits. 10.3. The effective date of termination and/or cancellation shall be clearly stated in the written notice. Either the County Executive or the Board of Commissioners is authorized to terminate this Agreement for County under this provision. A termination of one or more of the Exhibits which does not constitute a termination of the entire Agreement may be accepted on behalf of County by its Director of Information Technology. It. SUSPENSION OF SERVICLS. County, through its Director of Information Technology, may immediately suspend I.T. Services for any of the following reasons: (i) requests by law enforcement or other governmental agencies; (ii) engagement by Public Body in fraudulent or illegal activities relating to the I.T. Services provided herein; (iii) breach of the terms and conditions of this Agreement; or (iv) unexpected technical or security issues. The right to suspend I.T. Services is in addition to the right to terminate or cancel this Agreement according to the provisions in Section 10. County shall not incur any penalty, expense or liability if I.T. Services are suspended under this Section. 12. DE.LEGATION OR ASSIGNMENT, Neither Party shall delegate or assign any obligations or rights under this Agreement without the prior written consent of the other Party. 13. NO EMPLOYEE -EMPLOYER RELATION HIP. Nothing in this Agreement shall be construed as creating an employee -employer relationship between County and Public Body. 14. NO T.14T ... PA ILENEFTCL 4RIES. Except as provided for the benefit of the Parties, this Agreement does not and is not intended to create any obligation, duty, promise, contractual right or benefit, right to indemnification, right to subrogation, and/or any other right in favor of any other person or entity. 15. NO IMPLIED WAIVER. Absent a written waiver, no act, failure, or delay by a Party to pursue or enforce any rights or remedies under this Agreement shall constitute a waiver of those rights with regard to any existing or subsequent breach of this Agreement. No waiver of any term, condition, or provision of this Agreement, whether by conduct or otherwise, in one or more instances shall be deemed or construed as a continuing waiver of any term, condition, or provision of this Agreement. No waiver by either Party shall subsequently affect its right to require strict performance of this Agreement. 16. SEVERABIL.ITY. If court of competent jurisdiction finds a term or condition of this Agreement to be illegal or invalid, then the term or condition shall be deemed severed from this Agreement. All other terms, conditions, and provisions of this Agreement shall remain in frill force. Page 9 of 12 I.T. SERVICES - INTERLOCAL AGREEMENT M 15-213 17. rRFCF.DFNCF OF DOCUMENTS, In the event of a conflict between the terms of and conditions of any of the documents that comprise this Agreement, the terms in the Agreement shall prevail and take precedence over any allegedly conflicting terms in the Exhibits or other documents that comprise this Agreement. 18. CAPTIONS. The section and subsection numbers, captions, and any index to such sections and subsections contained in this Agreement are intended for the convenience of the reader and are not intended to have any substantive meaning. The numbers, captions, and indexes shall not be interpreted or be considered as part of this Agreement. Any use of the singular or plural, any reference to gender, and any use of the nominative, objective or possessive case in this Agreement shall be deemed the appropriate plurality, gender or possession as the context requires. 19. FORCE MA.TEURE. Notwithstanding any other term or provision of this Agreement, neither Party shall be liable to the other for any failure of performance hereunder if such failure is due to any cause beyond the reasonable control of that Party and that Party cannot reasonably accommodate or mitigate the effects of any such cause. Such cause shall include, without limitation, acts of God, fire, explosion, vandalism, national emergencies, insurrections, riots, wars, strikes, lockouts, work stoppages, other labor difficulties, or any law, order, regulation, direction, action, or request of the United States government or of any other government. Reasonable notice shall be given to the affected Party of any such event. 20. NOTICES. Notices given under this Agreement shall be in writing and shall be personally delivered, sent by express delivery service, certified mail, or first class U.S. mail postage prepaid, and addressed to the person listed below. Notice will be deemed given on the date when one of the following first occur: (i) the date of actual receipt; (ii) the next business day when notice is sent express delivery service or personal delivery; or (iii) three days after mailing first class or certified U.S. mail. 20.1. If Notice is sent to County, it shall be addressed and sent to: Director, Oakland County Department of information Technology, 1200 North Telegraph Road, Pontiac, Michigan, 48341, and the Chairperson of the Oakland County Board of Commissioners, 1200 North Telegraph Road, Pontiac, Michigan 48341. 20.2. If Notice is sent to Public Body, it shall be addressed to: Contact Person, 1 Sample City, 123 Main Street Anywhere, MI 48000. 20.3. Either Party may change the individual to whom Notice is sent and/or the mailing address by notifying the other Party in writing of the change. 21. GOVERNING T,J'/CONSENT TO.TTTRTSDTCTTON AND VENUE, This Agreement shall be governed, interpreted, and enforced by the laws of the State of Michigan. Except as otherwise required by law or court rule, any action brought to enforce, interpret, or decide any Claim arising under or related to this Agreement shall be brought in the 6th Judicial Circuit Court of the State of Michigan, the 50th District Court of the State of Michigan, or the United States District Court for the Eastern District of Michigan, Southern Division, as dictated by the applicable jurisdiction of the court. Except as otherwise required by law or court rule, venue is proper in the courts set forth above. 22. ENTIRE AGREF,MUa. 22.1. This Agreement represents the entire agreement and understanding between the Parties regarding the specific services described in the attached Exhibits. With regard to those services, this Agreement supersedes all other oral or written agreements between the Parties. Page 10 of 12 I.T. SERVICES - INTERLOCAL AGREEMENT WI5-213 22.2. The language of this Agreement shall be construed as a whole according to its fair meaning, and not construed strictly for or against any Party. Page 11 of 12 I.T. SERVICES - INTERLOCAL AGREEMENT MR 15-213 IN WITNESS WHEREOF, Signer Smith hereby acknowledges that he/she has been authorized by a resolution of the 1 Sample City, a certified copy of which is attached, or by approval of the Chief Judge if the Public Body is a Court, to execute this Agreement on behalf of Public Body and hereby accepts and binds Public Body to the terms and conditions of this Agreement. EXECUTED: Signer Smith, Mayor WITNESSED: AGREEMENT ADMINISTRATOR: (IF APPLICABLE) DATE: DATE: DATE: IN WITNESS WHEREOF, Michael J. Gingell, Chairperson, Oakland County Board of Commissioners, hereby acknowledges that he has been authorized by a resolution of the Oakland County Board of Commissioners to execute this Agreement on behalf of Oakland County, and hereby accepts and binds Oakland County to the terms and conditions of this Agreement. EXECUTED: DATE: Michael J. Gingell, Chairperson Oakland County Board of Commissioners WITNESSED: DATE: Oakland County Board of Commissioners County of Oakland Page 12 of 12 I.T. SERVICES - INTERLOCAL AGREEMENT MR 15-313 EXHIBIT I I.T. SERVICES AGREEMENT ONLINE PAYMENTS INTRODUCTION I) County will provide an I.T. Service where the general public can make payments for any type of fees or costs; i.e. pay property taxes, licenses, permits or traffic tickets by means of a credit card or electronic check, utilizing the Internet. 2) Public Body will be responsible for placing the URL provided by County onto their website for this service. 3) If requested by Public Body, County will provide a single public web page that will reside on County server(s) and include basic information with links to the I.T. Service for Online Payments. County will not provide content management. County will provide basic design template customization (header and colors) and minimal content (basic contact information). URLs will have a G2Gcloud.com domain name. County has sole discretion as to what may be placed on this one page website. 4) Public Body will include the URL in printed or electronic communications to the general public regarding this service. 5) Public Body shall respond to all questions from the general public regarding payments. County shall refer questions regarding the amount of payment due or owing to Public Body. 6) County will provide Public Body with access to a password protected web site where Public Body can issue credits and view daily, weekly, and monthly transaction activity of payments processed through this I.T. Service. 7) The general public shall be required to pay County an Enhanced Access Fee to use this I.T. Service. County will use Enhanced Access Fees to recover costs associated with this I.T. Service. 8) The Enhanced Access Fee charged to the general public shall be an amount established by County Board of Commissioners (MISCELLANEOUS RESOLUTION #07121, County Board of Commissioner Minutes, May 24, 2007, p. 246) or as revised by County Board of Commissioners. 9) The person making the payment will authorize two transactions: (1) one transaction for payment of monies owed to Public Body and (2) one transaction for payment of the Enhanced Access Fee. The payment to Public Body will be deposited in Public Body's designated account. The funds for the Enhanced Access Fee will be deposited into an account owned by County. Page 1 of 4 I.T. SERVICES AGREEMENT-EXI-IIBIT I ➢OC Approval mMd&/S y5 ONLINE PAYMENTS EXHIBIT I SUPPORT The I.T. Service will be supported by County's Information Technology (I.T.) Department. Public Body will designate two representatives to act as a primary and secondary Points of Contact with County. SUPPORT SERVICES Support services to be provided by County will include: Service Access Access to the I.T. Service is via an internet browser. The URL for the general public to initiate the Online Payments service will be provided by County. The URL for Public Body to view activity reports and to perform all administrative functions and for the general public to maintain recurring payments will be provided by County. SUPPORT PROCEDURES Points of Contact should use the following procedures to report a service support incident. Service Center. I.T. Service incidents requiring assistance must be reported to the Service Center, by the Points of Contact, to the phone number or e-mail provided below. The Service Center is staffed to provide support during County's normal business hours of 8:30 a.m. EST to 5:00 p.m. EST, Monday through Friday, excluding holidays. The Service Center can receive calls to report I.T. Service outages 24 hours a day, 7 days a week. Outages are defined as unexpected service downtime or error messages. Depending on severity, outage reports received outside of County's normal business hours may not be responded to until the resumption of County's normal business hours. Table 1: Service Center Information Service Center Phone Number 1 248-858-8812 Service Center Email Address I servicecenter@oakgov.com SERVICE AND SUPPORT COSTS There is no cost to Public Body for this service. Page 2 of 4 I.T. SERVICES AGREEMENT -EXHIBIT I DOC Approval nuNd&yyyv ONLINE PAYMENTS EXHIBIT I SHARING OF NET ENHANCED ACCESS FEES Public Body will receive 50% of Net Enhanced Access Fees collected from Online Payments, Over The Counter Payments and/or Pay Local Taxes. For purposes of Sharing Net Enhanced Access Fees, if the Public Body that entered into this Agreement is a Court, any Net Enhanced Access Fees that can be shared will be directed to and deposited with the Court's Funding Unit or Units. Payments will be made quarterly based on the County's fiscal year of October 1 through September 30. Net Enhanced Access Fees is defined as follows: • County will deduct a percentage from Public Body's gross Enhanced Access Fees to cover transactional fees. The percentage will be recalculated every fiscal year due to changes in County's costs incurred. County shall list the percentage of Enhanced Access Fee used to calculate transactional fees on the www.G2Gcloud.com website. Definitions: Gross Enhanced Access Fees Collected — All fees added to transactions processed for your agency paid by end -user County's Cost for Transactional Fees —Average costs incurred by County to process transactions for all agencies as a percentage of Gross Enhanced Access Fees Collected Transactional Fees Deducted from Gross Enhanced Access Fees — Result of applying percentage to Gross Enhanced Access Fees Collected Net Enhanced Access Fees Remaining — Result of subtracting costs of transactional fees from Gross Enhanced Access Fees Collected 50% Shared Back with Public Body- Percentage of Total Net Enhanced Access Fees to be shared with your agency. Fees Shared Back with Public Body — Funds your agency will receive To illustrate: $5,000 Gross Enhanced Access Fees Collected x 35% County's Cost for Transactional Fees 1750 Transactional Fees Deducted from Gross Enhanced Access Fees $3250 Net Enhanced Access Fees Remaining x50% 50% Shared Back with Public Body $1625 Fees Shared Back with Public Body Page 3 of I.T. SERVICES AGREEMENT-EXI-IBBT I HOC Approval mm/dd yyyy ONLINE PAYMENTS EXHIBIT 1 ACCESS TO SERVICE Public Body will provide access to this I.T. Service for the general public via the URL provided by County on the web site owned by Public Body. PROVISION AND MAINTENANCE OF DATA Public Body must use the same credit card and check processing entities used by County. The names and contact information for these entities shall be provided by County. County shall notify Public Body in advance of any changes to the third party entities. Public Body shall provide County with all necessary bank account and routing numbers to give effect to this Agreement. LICENSED USE AND ACCESS County grants to Public Body a nonexclusive license to use County developed applications needed to receive this I.T. Service. This license cannot be provided to any other party without County's consent in writing. Page 4 of 4 I.T. SERVICES AGREEMENT -EXHIBIT I HOC Appmeal mMWN EXHIBIT II I.T. SERVICES AGREEMENT OVER THE COUNTER PAYMENTS INTRODUCTION I. County will provide an I.T. Service where the general public can make Over the Counter Payments for any type of fees or costs; i.e. pay property taxes, licenses, permits or traffic tickets by means of a credit card. 2. Public Body shall respond to all questions from the general public regarding payments, 3. County will provide Public Body with access to a password protected web site where Public Body can issue credits and view daily, weekly, and monthly transaction activity of payments processed through this I.T. Service. 4. The general public shall be required to pay County a fee to use this I.T. Service. County will use fees to recover costs associated with this I.T. Service. 5. The fee charged to the general public shall be an amount established by County Board of Commissioners (MISCELLANEOUS RESOLUTION 407121, County Board of Commissioner Minutes, May 24, 2007, p. 246) or as revised by County Board of Commissioners. 6. The person making the payment will authorize two transactions: (1) one transaction for payment of monies owed to Public Body and (2) one transaction for payment of the fee. The payment to Public Body will be deposited in Public Body's designated account. The fee will be deposited into an account owned by County. SUPPORT The I.T. Service will be supported by County's Information Technology (I.T.) Department. Public Body will designate two representatives to act as primary and secondary Points of Contact with County. SUPPORT SERVICES Support services to be provided by County will include: Service Access Access to the I.T. Service is via a credit card reader provided by County attached to a computer with a connection to an Internet website run by County. The URL for Public Body to view activity reports and to perform all administrative functions will be provided by County. Page 1 of 3 I.T. SERVICES AGREEMENT -EXHIBIT II Hoc App.,.l mWd&➢ yy OVER THE COUNTER CREDIT CARD PAYMENTS EXHIBIT 11 SUPPORT PROCEDURES Points of Contact should use the following procedures to report a service support incident. Service Center. I.T. Service incidents requiring assistance must be reported to the Service Center, by the Points of Contact, to the phone number or e-mail provided below. The Service Center is staffed to provide support during County's normal business hours of 8:30 a.m. EST to 5:00 p.m. EST, Monday through Friday, excluding holidays. The Service Center can receive calls to report T.T. Service outages 24 hours a day, 7 days a week. Outages are defined as unexpected service downtime or error messages. Depending on severity, outage reports received outside of County's normal business hours may not be responded to until the resumption of County's normal business hours. Table 1: Service Center Information Service Center Phone Number 1 248-858-8812 Service Center Email Address I servicecenter(a�oakgov.com SERVICE AND SUPPORT COSTS There is no cost to Public Body for this service. SHARING OF NET ENHANCED ACCESS FEES Public Body will receive 50% of Net Enhanced Access Fees collected from Online Payments , Over The Counter Payments and/or Pay Local Taxes. For purposes of Sharing Net Enhanced Access Fees, if the Public Body that entered into this Agreement is a Court, any Net Enhanced Access Fees that can be shared will be directed to and deposited with the Court's Funding Unit or Units. The Court and its Funding Unit or Units are responsible for agreeing upon the final allocation of any fees shared under this plan. Payments will be made quarterly based on the County's fiscal year of October 1 through September 30. Net Enhanced Access Fees is defined as follows: • County will deduct a percentage from Public Body's gross Enhanced Access Fees to cover transactional fees. The percentage will be recalculated every fiscal year due to changes in County's costs incurred. County shall list the percentage of Enhanced Access Fee used to calculate transactional fees on the www.G2Gcloud.com website. Definitions: Gross Enhanced Access Fees Collected — All fees added to transactions processed for your agency paid by end -user County's Cost for Transactional Fees —Average costs incurred by County to process transactions for all agencies as a percentage of Gross Enhanced Access Fees Collected Page 2 of 3 I.T. SERVICES AGREEMENT -EXHIBIT II NOC Approval."dd/p OVER THE COUNTER CREDIT CARD PAYMENTS EXHIBIT II Transactional Fees Deducted from Gross Enhanced Access Fees — Result of applying percentage to Gross Enhanced Access Fees Collected Net Enhanced Access Fees Remaining —Result of subtracting costs of transactional fees from Gross Enhanced Access Fees Collected 50% Shared Back with Public Body- Percentage of Total Net Enhanced Access Fees to be shared with your agency. Fees Shared Back with Public Body — Funds your agency will receive To illustrate: $5,000 Gross Enhanced Access Fees Collected x 35% County's Cost for Transactional Fees 1750 Transactional Fees Deducted from Gross Enhanced Access Fees $3250 Net Enhanced Access Fees Remaining x50% 50% Shared Back with Public Body $1625 Fees Shared Back with Public Body ACCESS TO SERVICE Public Body will provide access to this I.T. Service for the general public via computer owned by Public Body an on the premise of the Public Body. This computer may be operated by Public Body staff or made available directly to the general public. PROVISION AND MAINTENANCE OF DATA Public Body must use the same credit card processing entities used by County. The names and contact information for these entities shall be provided by County. County shall notify Public Body in advance of any changes to the third party entities. Public Body shall provide County with all necessary bank account and routing numbers to give effect to this Agreement. LICENSED USE AND ACCESS County grants to Public Body a nonexclusive license to use County developed applications needed to receive this I.T. Service. This license cannot be provided to any other party without County's consent in writing. Page 3 of 3 I.T. SERVICES AGREEMENT -EXHIBIT II BOCAppmvA mMd&y yy EXHIBIT III I.T. SERVICES AGREEMENT PAY LOCAL TAXES INTRODUCTION 1) County will provide an I.T. service where the general public can pay government taxes by credit card or electronic check via the Internet. 2) County will provide a telephone number where the general public can pay for government taxes by means of a credit card or electronic check. 3) When tax payments are made to Public Body through this I.T. Service, County will post the payment without Public Body entering the data separately. 4) County shall provide a telephone number for the general public to call with questions regarding the payment procedure. County shall refer all questions regarding the amount of payment due to Public Body. 5) County will provide Public Body with access to a password protected web site where Public Body can issue credits as required and can view daily, weekly, and monthly transaction activity of payments. 6) The general public shall be required to pay an Enhanced Access Fee to use this I.T. Service. 7) The Enhanced Access Fee charged to the general public shall be an amount established by County Board of Commissioners (MISCELLANEOUS RESOLUTION #07121, County Board of Commissioner Minutes, May 24, 2007, p. 246) or as revised by County Board of Commissioners. 8) The person malting a payment will authorize two transactions: (1) one transaction for payment of monies owed to Public Body and (2) one transaction for payment of the Enhanced Access Fee. The payment to Public Body will be deposited in Public Body's designated account. The Enhanced Access Fee will be deposited into an account owned by County. 9) The Enhanced Access Fee shall belong to County to recover costs associated with this I.T. Service. Page 1 of 4 I.T. SERVICES AGREEMENT -EXHIBIT III HOCAPPmval inndd&/ V PAY LOCAL TAXES EXHIBIT III SUPPORT This I.T. Service will be supported by County's information Technology Department. Public Body will designate two representatives to act as a primary and secondary Points of Contact with County. SUPPORT SERVICES County support service will include: SERVICE ACCESS Access to the I.T. Service will be via an internet browser. The URL for Public Body to view activity reports and to perform all administrative functions will be provided by County. The URL to initiate the I.T. Service is: httus://www.PavLocalTaxes.com SUPPORT PROCEDURES Points of Contact should use the following procedures to report a service support incident. Service Center. T.T. Service incidents requiring assistance must be reported to the Service Center, by the Points of Contact, to the phone number or e-mail provided below. The Service Center is staffed to provide support during County's normal business hours of 8:30 a.m. EST to 5:00 p.m. EST, Monday through Friday, excluding holidays. The Service Center can receive calls to report I.T. Service outages 24 hours a day, 7 days a week. Outages are defined as unexpected service downtime or error messages. Depending on severity, outage reports received outside of County's normal business hours may not be responded to until the resumption of County's normal business hours. Service Center Phone Number 248-858-8812 Service Center Email Address servicecenter@oalcgov.com SERVICE AND SUPPORT COSTS There is no cost to Public Body for this service. Page 2 of 4 LT. SERVICES AGREEMENT -EXHIBIT III BOC App,..). mmid&yyyy PAY LOCAL TAXES EXHIBIT III SHARING OF NET ENHANCED ACCESS FEES Public Body will receive 50% of the Net Enhanced Access Fees collected from Online Payments, Over the Counter Payments and/or Pay Local Taxes. Payments will be made quarterly based on the County's fiscal year of October t through September 30. Net Enhanced Access Fees is defined as follows: • County will deduct a percentage from Public Body's gross Enhanced Access Fees to cover transactional fees. The percentage will be recalculated every fiscal year due to changes in County's costs incurred. County shall list the percentage of Enhanced Access Fee used to calculate transactional fees on the www.G2Gcloud.com website. Definitions: Gross Enhanced Access Fees Collected — All fees added to transactions processed for your agency paid by end -user County's Cost for Transactional Fees —Average costs incurred by County to process transactions for all agencies as a percentage of Gross Enhanced Access Fees Collected Transactional Fees Deducted from Gross Enhanced Access Fees — Result of applying percentage to Gross Enhanced Access Fees Collected Net Enhanced Access Fees Remaining — Result of subtracting costs of transactional fees from Gross Enhanced Access Fees Collected 50% Shared Back with Public Body- Percentage of Total Net Enhanced Access Fees to be shared with your agency. Fees Shared Back with Public Body — Funds your agency will receive To illustrate: $5,000 Gross Enhanced Access Fees Collected x35% County's cost for Transactional Fees 1750 Transactional Fees Deducted from Gross Enhanced Access Fees $3250 Net Enhanced Access Fees Remaining x50% 50% Shared Back with Public Body $1625 Fees Shared Back with Public Body Page 3 of 4 I.T. SERVICE'S AGREEMENT -EXHIBIT RI EOCAppmval =Vd&yM PAY LOCAL TAXES EXHIBIT III ACCESS TO SERVICE Public Body will provide access to this I.T. Service via the URL listed above on the web site owned by Public Body. PROVISION AND MAINTENANCE OF DATA Public Body must use the same credit card and check processing entities used by County. The names and contact information for these entities shall be provided by County. County shall notify Public Body in advance of any changes to the third party entities. Public Body shall provide County with all necessary bank account and routing numbers to give effect to this Agreement. LICENSE County grants to Public Body a nonexclusive license to use County -developed applications needed to receive this I.T. Service. This license cannot be provided to any other party without County's consent in writing. Page 4 of 4 I.T. SERVICES AGREEMENT -EXHIBIT III ➢OCAppmval mMd&y EXHIBIT IV I.T. SERVICES AGREEMENT JURY MANAGEMENT SYSTEM INTRODUCTION County has entered into a Contract with Courthouse Technologies, Ltd, a company located in Vancouver BC Canada, to provide a Comprehensive Jury Information System (hereinafter "Jury System") to manage information concerning potential and selected jurors as well as to enable communications between County and jurors. 2. Public Body would like to utilize the Jury System to provide information and facilitate communication with potential jurors of Public Body's District Court. 3. Public Body shall designate two representatives to act as a primary and secondary Points of Contact with County and shall fulfill the responsibilities provided in Section 3.7 of the Contract. SUPPORT The T.T. Service will be supported by County's Information Technology (I.T.) Department. SERVICE AND SUPPORT COSTS In order to uti lize the Jury System, Public Body shall pay to County $2000 per year. This amount will be billed on a quarterly basis by County to Public Body LICENSED USE AND ACCESS Courthouse Technologies Ltd, has authorized County to grant to Public Body a nonexclusive nontransferable, license to access and use the CHT Software. Public Body shall follow the applicable terms of the attached and incorporated Subscription and Services Agreement. Public Body will not, by itself or through any affiliate, agent or third party, directly or indirectly: I.I.I. reverse engineer, decompile, disassemble alter or tamper with the CHT Software, in whole or in part, or otherwise obtain or attempt to obtain the source code for the CHT Software; 1.1.2. allow access to the CHT Software by any party; 1.1.3. permit any party to benefit from the use or functionality of the CHT Software via a timesharing, service bureau or other arrangement; 1.1.4. transfer any of the rights granted to Public by way of sublicense; or Page 1 of 2 I.T. SERVICES AGREEMENT -EXHIBIT 1V HOC Approval m d&yyyy 1.1.5. obscure, remove or alter any of the trademarks, trade names, logos, patent or copyright notices or other confidential or proprietary notices or legends on or encoded in the CRT Software or otherwise on the CRT Software. Page 2 of 2 I.T. SERVICES AGREEMENT —EXHIBIT IV BOP A,,.,d n,MA/ry" EXHIBIT V I.T. SERVICES AGREEMENT WEB PUBLISHING SUITE INTRODUCTION County has authority to provide a Web Publishing Suite, a system to manage internet web sites. County makes its I.T. Service available to Public Bodies to assist them in developing new or updated web sites. County hosts the web sites to assist Public Bodies with enhancing communication with the general public via the Internet. 1) County will provide Public Body with the County's I.T. Service which includes the setup of the suite template, web access, web content management system, statistics and search setup, hosting and up to five (5) pages of content that fit within a suite template. For new web sites, this includes the creation of up to five (5) web pages with new content provided by Public Body. If an existing web site is being converted, County will convert the first five (5) pages of content to fit the template. County will not produce new content, video, custom photo galleries, or audio/podcasts. Public Body is responsible for cost of purchasing or transferring domain name(s). County will host the web site, but Public Body is responsible for the upkeep, maintenance and integrity of content and data stored on it. To assist Public Body, the County's content managers may access the editing features from a remote location via web -based interface and secure login. 2) County will initially train two (2) Public Body Employees in the use of I.T. Service's content management system. County will provide the two Public Body Employees with standard libraries, lists, web parts, features, and functionality. 3) County will use reasonable efforts to provide Public Body with the licensing authority needed to use the content management system. 4) County will provide quarterly on -site or online training updates in content management system for up to two (2) Public Body Employees who act as web content managers for Public Body. 5) County will provide access to online support documents and resources. County will assist Public Body with registering a new, or transferring an existing, domain name through Network Solutions. A domain name cannot be transferred until the entire site can be housed under a single URL (unless there is a different domain for an existing web site). 6) County will not provide support or assistance for third -party web sites or tools Public Body places on its web site. 7) County will integrate web anal ytics into Public Body's web site. 8) County will advise Public Body of a time frame it expects to complete implementation of the I.T. Service. 9) Upon termination of the Agreement, County shall provide Public Body with a DVD containing the content entered by Public Body into County's suite template. County Page 1 of 4 I.P. SERVICES AGREEMENT -EXHIBIT V BOC Approwl @/I 5Q017 WEB PUBLISHING SUITE EXHIBIT V shall not provide a copy of its copyrighted suite template to Public Body for use after termination of the Agreement. SUPPORT County Information Technology (I.T.) Department will support the application for Public Body. Public Body will designate two representatives to act as primary and secondary Points of Contact with County. SUPPORT SERVICES County will provide the following Support Services: Service Access Oakland County will allow Public Body access to the I.T. Service via an internet browser. The URL for that site will be provided by County. The URL to access the web site maintained by Public Body will be established on a case by case basis (i.e., http://www.anywhereusa.com). SERVICE SUPPORT FEES Initial Set Up and on -going fees are set out in Table 1 and 2. Public Body is responsible for fees for the services it requests and uses. County may choose to waive any fees for qualified law enforcement departments and for Public Bodies located within Oakland County. The cost for the first year of the on -going fees in the second table will be prorated based on the number of months the I.T. Service is provided. Table 1: Initial Set Up Fee Title Description I.T. Service Setup Includes setup of the I.T. Service, VPN access, web content management system, statistics and search setup, hosting and training for two web content managers Fees $4,940 one-time fee Page 2 of 4 I.T. SERVICES - AGREEMENT -EXHIBIT V Payment Terms Payment due 60 days after receipt of invoice. Invoice will be sent upon completion of implementation BOCAppwwl UVM017 WEB PUBLISHING SUITE EXHIBIT V Table 2: On -going Fees Title Description Support and includes assistance with Maintenance supported tools for two content managers. Also includes standard system maintenance. Server Hosting Costs Internet Bandwidth Content Management Optional Services Hardware/software used Connectivity License for use Fees Payment Terms $2,280 per year. Annual payment due 60 days after receipt of invoice. $415 per year Annual payment due 60 days after receipt of invoice. $750 per year Annual payment due 60 days after receipt of invoice. $68 per Content Annual payment due Manager 60 days after receipt of invoice. 1) Public Body may submit a written request for additional web site design assistance or other support services through the County Service Center. County will review the request and advise Public Body if County can provide the services. Fees are listed in Table 4. 2) At Public Body's request, County will train up to sixteen (16) Public Body employees how to migrate an existing web site into the new template structure. Topics include, among others, navigation, site restructuring, content, usability, graphics, and best practices. Training is in five (5) half -day (4 hour) sessions over 3 to 6 weeks. Fees are listed in Table 4. 3) County may offer training for additional Public Body employees at Public Body's request. Fees are listed in Table 4. 4) County may convert more than five web site pages at Public Body's request for an additional per page fee. Fees are listed in Table 4. 5) At Public Body's request, County may provide additional services such as content development, web site architecture, design, graphics, or video production. Fees are listed in Table 4. Page 3 of 4 I.T. SERVICES - AGREEMENT -EXHIBIT V BOC Approval. O]/I5/2017 WEB PUBLISHING SUITE EXHIBIT V Table 4: Optional Fees Title Description Fees Payment Terms Content Migration Five-day, four-hour $4,500 per Payment due 60 days Workshop sessions comprise a workshop after receipt of *Optional single workshop for up invoice. to 16 students Page Web page development $190 per page Payment due 60 days Development or and/or conversion after receipt of Conversion (beyond the first five invoice. *Optional pages) Content Training for more than $125 per student Payment due 60 days Management 2 students per session after receipt of Training invoice. *Optional Additional Services including but $95/hr. Payment due 60 days Services not limited to content after receipt of *Optional development, web site invoice. architecture, design, graphics, and video. Indicate below if Public Body chooses to have County provide any of the optional services: Content Migration Workshop Page Development or Conversion Content Management Training Additional Services ❑ YES ❑ NO ❑ YES ❑ NO ❑ YES ❑ NO ❑ YES ❑ NO If `yes' for Additional Services, briefly describe what those services are: LICENSED USE AND ACCESS County grants to Public Body a nonexclusive license to use the County developed applications needed to receive this I.T. Service. This license cannot be provided to any other party without County's consent in writing. Page 4 of 4 I.T. SERVICES - AGREEMENT -EXHIBIT V HOCAVpmW UN15/2019 EXHIBIT VI I.T. SERVICES AGREEMENT Remedial Support Service INTRODUCTION On a case by case basis and upon request, County is willing to provide remedial support services, as set forth in this Exhibit, for Public Body's computer infrastructure when such infrastructure is not functional or its operation is impaired. "Computer Infrastructure," as used in this Agreement, means hardware, software, and other equipment/property, whether leased, licensed, or owned by Public Body, which is used for IT services to support Public Body's functions and services, including but not limited to networks (local and wide area) for data, video, and voice communications, servers, server administration, workstation hardware and software, database administration, IT security, disaster recovery, and operating systems. "Remedial Support Services," as used in this Agreement, means recommendations for services or actions that will return Public Body's Computer Infrastructure to an operational level and may include any or all of the following: reviewing, evaluating, monitoring, troubleshooting, and recommending procedures, plans, platforms, tools, configurations, or methodologies for Public Body's Computer Infrastructure or the security thereof. COUNTY RESPONSIBILITIES The Remedial Support Services will be provided by County upon request by the Points of Contact or the highest elected or appointed official of Public Body and on a case by case basis when the Computer Infrastructure is not functional or its operation is impaired. The Remedial Support Services will be provided by County's Information Technology (I.T.) Department. 2. The Remedial Support Services will be limited to addressing issues identified in Public Body in its request for services. If County identifies or discovers other issues with the Computer Infrastructure that were not identified by Public Body in its request, County will request written authorization from the Points of Contact or the highest elected or appointed official of Public Body prior to providing Remedial Support Services for such issues. 3. Upon completion of the Remedial Support Services, County shall provide Public Body with a written document setting forth its conclusions and suggested actions ("Summation Document") that Public Body may take to return the Computer Infrastructure to an operational level. County will not act upon or perform any conclusions or suggested actions contained in the Summation Document, unless prior written authorization is received from the Points of Contact or the highest elected or appointed official of Public Body. PUBLIC BODY RESPONSIBILITIES. Page 1 of 3 I.T. SERVICES AGREEMEN'r-EXHMIT VI DOPAPP,ovM 02/15/2017 Remedial Support Services Exhibit VI 1. Public Body shall designate two representatives to act as a primary and secondary Points of Contact with County for the Remedial Support Services provided under this Exhibit and shall fulfill the responsibilities provided in Section 3.7 of the Agreement. 2. If Public Body requires services under this Exhibit, Public Body must request such services in the manner provided herein. Public Body shall provide access to Public Body's facilities and provide information and documentation to County that are necessary for the provision of Remedial Support Services. SERVICE ACCESS 1. Persons Authorized to Request Remedial Support Services. Only the Points of Contact or the highest elected or appointed official of Public Body may request Remedial Support Services under this Exhibit. Request for Remedial Support Services shall be made in the manner provided herein. 2. Requests for Services. Requests for Remedial Support Services must be made to the Service Center, to the phone number or e-mail provided below, by the Points of Contact or the highest elected or appointed official of Public Body. If it is not practicable or possible for a request for service to be made through the Service Center, the request must be made by the Points of Contact or the highest elected or appointed official of Public Body in writing or verbally to the County Chief Information Officer or County IT Director or their designees. If the request is made verbally, then as soon as possible thereafter such request shall be reduced to writing and transmitted to County to the County Chief Information Officer or County IT Director or their designees. The Service Center is staffed to provide support during County's normal business hours of 8:30 a.m. EST to 5:00 p.m. EST, Monday through Friday, excluding holidays. The Service Center can receive requests for Remedial Support Services 24 hours a day, 7 days a week. Depending on severity, requests received outside of County's normal business hours may not be responded to until the resumption of County's normal business hours. Service Center Information Service Center Phone Number 248-858-8812 Service Center Email Address ( servicecenter@oakgov.com 4. Format & Content for Request for Remedial Services. All requests for Remedial Support Services, whether made through the Service Center or through another avenue and whether initially made in writing or verbally, must identify, to the best of Public Body's ability, the issues surrounding the operation of Public Body's Computer Infrastructure, so as to permit County to provide Remedial Support Services in the most efficient and effective manner. ACKNOWLEDGEMENT OF THIRD PARTY AGREEMENTS Page 2 of 3 I.T. SERVICES AGREEMENT -EXHIBIT VI HOC Approval 2/15/2017 Remedial Support Services Exhibit VI Both Parties acknowledge that Public Body may have agreements with third parties concerning its Computer Infrastructure, such as hardware maintenance agreements and software licenses and that County has no knowledge of any such agreements and has no duty to determine the existence of any such agreements. The Parties also acknowledge that County's Remedial Support Services could effect such agreements and that the County shall not be liable for any violations or costs/fens associated with the violations of such agreements stemming from the provision of Remedial Support Services. SERVICE SUPPORT COSTS Public Body shall be responsible for the actual costs incurred by County associated with providing Remedial Support Services, including the hourly rate for persons providing the Remedial Support Services. The County IT Department shall invoice Public Body for such costs. The invoice shall contain a summary of the services and costs incurred by County. Public Body shall pay the invoice at the location and within the time period stated in the Agreement. The County IT Department may waive these costs or a portion thereof in its discretion. Page 3 of 3 I.T. SERVICES AGREEMENT -EXHIBIT VI WC Appmval' VM017 EXHIBIT VII I.T. SERVICES AGREEMENT DATA CENTER USE & SERVICES INTRODUCTION A. The County desires to make space available in its Data Center (as described below in Section 1) to the Public Body to enable the Public Body to locate and install hardware and software to support the general operations of the Public Body and/or to receive I.T. Services from the County (as defined in the Agreement, Section 1). B. The Parties agree to the following terms and conditions regarding the use of space in the Data Center: LICENSE AGREEMENT Use of Countv Property. 1.1. Description of Property. The County grants a License for use of square feet of its property to the Public Body, which is described and illustrated in Attachment A (hereinafter "Data Center"). Attachment A is incorporated by referenced into this Exhibit and Agreement. 1.2. Use of Propertv. The Public Body shall only use the Data Center for the location and installation of hardware and software (hereinafter "Equipment') to support the general operations of the Public Body and to receive I.T. Services from the County. LT. Services are defined in Section 1 of the Agreement. The Public Body must execute separate exhibits for other I.T. Services. 1.3. Leneth of Use/Termination. This Exhibit and use of the Data Center shall commence upon full execution of this Exhibit and shall end when the Agreement terminates or expires (whichever occurs first) pursuant to the Agreement. At the expiration or termination of this Exhibit or Agreement (whichever occurs first), the Public Body shall remove of all of its Equipment or personal property located in the Data Center within thirty (30) days. If the Public Body does not remove its Equipment or personal property within the thirty (30) day period, then the County shall remove and dispose of the Equipment or personal property, including all data stored on the hardware at the Data Center and bill the Public Body for all costs associated with the removal and disposal of the Equipment or personal property. The costs associated with the removal and disposal of the Equipment or personal property are in addition to the License Fee or other costs or fees set forth in this Agreement. 1.4. No Termination Fee. Except for the costs set forth in this Exhibit, there is no fee for the termination of this Exhibit. Page 1 of 7 T.T. SERVICES AGREEMENT -EXHIBIT VII BOC Approval. 02/15/IDI7 DATA CENTER USE & SERVICES - EXHIBIT VIl 1.5. License Fee/Costs. The Public Body understands and accepts that the Oakland County Board of Commissioners sets the "gross square footage rental rate" for all Oakland County property on October Pt of every year. This "gross square footage rental rate," set by the Oakland County Board of Commissioners, shall be the license fee for this Exhibit (hereinafter "License Fee"). The License Fee is in effect from October 1st until September 30th of the following year. The License Fee in effect upon execution of this Exhibit is ($ } per square foot per year, payable in quarterly installments of ($ ). During the term of this Exhibit or any extension thereof, on each October 1, the License Fee will be adjusted up or down by the County, based upon the "gross square footage rental rate" set by the Oakland County Board of Commissioners. The License Fee is payable, in advance, on a quarterly basis (January 1, April 1, July 1, and October 1) as set forth in the Agreement. If this Exhibit commences upon a date other than the first day of a quarter, then the License Fee shall be pro -rated per day. Other costs or fees due under this Exhibit shall be payable as set forth in the Agreement. 1.6. Sig!1 . The Public Body shall not place any signs or advertisements on or around the Data Center or on the building where the Data Center is located without the prior written consent of the County's Director of Facilities Management or his/her successor and the County's Director of Information Technology or his/her successor. 1.7. The Public Body shall keep the Equipment and any other personal property located or stored at the Data Center in good order and repair. The Public Body shall conduct its operations at the Data Center, so as not to cause harm to the Data Center and keep it in good order and repair and in a clean, safe, and healthful condition. 1.8. Alterations. Additions or Improvements. The Public Body shall not make any alternations, additions, improvements or changes to the Data Center, unless prior written approval is given by the County's Director of Facilities Management or his/her successor and the County's Director of Information Technology or his/her successor. Any alterations, additions, improvements or changes to the Data Center, requested by the Public Body to facilitate the installation and operation of its Equipment and approved by the Directors in the previous sentence, shall be performed by the County or contractor's authorized by the County's Director of Facilities Management or his/her successor; provided however, that the Public Body shall be responsible for all costs associated with the alterations, additions, improvements, or changes to the Data Center. The costs associated with the alterations, additions, improvements, or changes shall be in addition to the License Fee set forth in this Exhibit or other costs or fees set forth in this Agreement. 1.9. The Public Body acknowledges that it had the opportunity to inspect the Data Center and accepts the Data Center AS IS. 1.10. The Public Body shall leave the Data Center in the same condition that the Public Body found it and clean of all rubbish. Page 2 of 7 I.T. SERVICES AGREEMENT -EXHIBIT VII WC Approval 02115/2017 DATA CENTER USE & SERVICES - EXHIBIT VII 2. Public Bodv Responsibilities. 2.1. The Public Body shall provide all Equipment to be located in the Data Center and shall provide the County with all building, electrical, networking or other specifications required for the installation and operation of the Equipment. The Public Body (and not the County) shall be responsible for the installation, operation, maintenance, repair and replacement of the Equipment and shall be responsible for all costs associated with the installation, operation, maintenance, repair and replacement of the Equipment; provided however, a County employee or agent may accompany the Public Body Employee, at all times, during the installation, maintenance, repair and replacement of the Equipment at the Data Center. 2.2. The Equipment located in the Data Center shall remain the personal property of the Public Body. 2.3. The Public Body and the Public Body Employee shall not in any manner hold themselves out to be agents, volunteers or employees of the County. 2.4. The Public Body is responsible for and shall obtain, at its sole expense, all necessary licenses, permits, and other governmental approvals that are necessary for use of the Data Center. 2.5. Authorized Public Emplovees. The Public Body shall provide a written list, to the County, of persons who are authorized, by the Public Body, to have remote access to the Equipment located or stored in the Data Center and of persons who are authorized, by the Public Body, to have physical access to the Equipment located or stored in the Data Center. 2.6. Points of Contact. The Public Body shall designate individuals to act as primary and secondary Points of Contact with County. The responsibilities of these Points of Contact are set forth in Section 3 of the Agreement. 2.7. Software/Annlication Licenses. The Public Body is responsible for obtaining, maintaining, and paying for all software/application licenses for the Equipment located or stored at the Data Center. Countv Responsibilities. 3.1. Utilities. The County shall provide all utilities, including gas, electricity, heat, and air conditioning, necessary to operate the Public Body's Equipment located in the Data Center. The utility costs are contained in the License Fee; provided however, that the Public Body shall be responsible for all costs associated with the connection to the utilities and for all costs associated with any alterations, improvements or changes to the electrical/heating and cooling systems of the Data Center that are required because of the installation and operation of the Public Body's Equipment. The costs associated with the utility connections, alternations, improvements, or changes shall be in addition to the License Fee set forth in this Exhibit or other costs or fees set forth in this Agreement. THE COUNTY DOES NOT WARRANT THAT THE DATA CENTER WILL HAVE UTILITIES/POWER/ELECTRICITY 100% OF TIME DURING THE TERM OF THIS EXHIBIT. Page 3 of 7 I.T. SERVICES AGREEMENT -EXHIBIT VII 90C Apprm al 02/15/2017 DATA CENTER USE & SERVICES - EXHIBIT VII 3.2. Security. The County will use its best efforts to ensure that the Data Center is a secure facility and protected from power outages through back-up power sources or generator power. 3.3. Physical and Network Connections. The County shall provide the physical and network connections for the Equipment located in the Data Center, according to the specifications provided by the Public Body. The terms, conditions and costs for providing these connections shall be set forth in another exhibit to the Agreement, specifically Exhibit V to the Agreement. The costs for these connections are not contained in the License Fee. 3.4. Backup and Disaster Recovery. Notwithstanding any other provisions in the Agreement to the contrary (specifically Section 2.4 of the Agreement), the County will not provide and perform, through this Exhibit, backup and disaster recovery services for the Public Body's Equipment located in the Data Center and for data that resides on the Public Body's Equipment located in the Data Center. If the Pubic Body desires or requires backup or disaster recovery services, then the Public Body shall contact the County and request such services. The County will inform the Public Body if it is able to perform the requested services. If the County is able to provide the services, then the County will inform the Public Body of the extra cost associated with the services and the terms and conditions of the services. The Parties shall enter into a separate written agreement for the services. 3.5. Support Procedure/Service Center. I.T. Service incidents requiring assistance from the County must be reported to the Service Center, by the Points of Contact, to the phone number or e-mail provided below. The Service Center can receive calls to report I.T. Service outages 24 hours a day, 7 days a week. Outages are defined as unexpected service downtime or error messages. Depending on severity, outage reports received outside of County's normal business hours may not be responded to until the resumption of County's normal business hours. Service Center Phone Number: 248-858-8812 & Service Center Email Address: servicecenter@,oakgov.com. Access to Data Center/Security. The Public Body and Public Body Employees, who are on the list submitted to the County pursuant to Section 2.5 of this Exhibit, shall have access to the Data Center 24 hours a day/7 days a week. The Public Body and the Public Body Employees shall comply with all County policies and procedures for access to the Data Center and the building that houses the Data Center. The County, at its cost, will provide identification cards for Public Body Employees to enter the Data Center and the building that houses the Data Center. The Public Body Employees may be subject to security or background checks, at the County's sole cost and discretion. In its sole discretion, the County may deny access to the Data Center to any Public Body Employee. Assurances/Liability. 5.1. Damaae to County Property. The Public Body shall be responsible for any damage to any County property or facilities that is caused by the Public Body or Public Body Employees. If damage occurs, the County shall make the necessary repairs and/or replacements or cause a third party to make the necessary repairs or replacements; provided, however, that the Public Body shall reimburse the County for all costs Page 4 of 7 I.T. SERVICES AGREEMENT -EXHIBIT VIT BOC Apprawl. 02/152017 DATA CENTER USE & SERVICES - EXHIBIT V11 associated with repairing and/or replacing the damaged property or facilities. The costs contained in this Section are in addition to the License Fee or other costs or fees set forth in this Agreement. 5.2. Damage to Public Bodv's Eauipment. The Public Body shall be solely liable and responsible for any loss or damage resulting from tire, theft or other means to the Public Body's Equipment or other personal property located, kept, or stored at the Data Center. The County shall not insure the Equipment or other personal property of the Public Body that is located or stored at the Data Center. The Public Body, in its sole discretion, may insure the Equipment or other personal property located at the Data Center. 5.3. Claims or matters arising out of this Exhibit are also governed by the terms and conditions contained in the Agreement. 6. Insurance. 6.1. The Public Body shall provide and maintain, at its expense. all insurance asset forth below. The insurance shall be written for not less than any minimum coverage herein specified. 6.1.1. Commercial General Liability Insurance Occurrence Form including: a) Premises and Operations; b) Products and Completed Operations (including On and Off Premises Coverage); c) Personal and Advertising Injury d) Broad Form Property Damage e) Independent Contractors; i) Broad Form Contractual including coverage for obligations assumed in this contract; $1,000,000 — Each Occurrence Limit $1,000,000 — Personal & Advertising Injury $1,000,000 — Products & Completed Operations Aggregate Limit $2,000,000 — General Aggregate Limit $500,000 — Fire Damage Limit (Any One Fire) 6.1.2. Fire Legal Liability Insurance with limits of $1.000,000 each accident, covering the personal and real property of Oakland County's IT building/Data Center. 6.1.3. Workers' Compensation Insurance with limits statutorily required by any applicable Federal or State Law and Employers Liability insurance with limits of no less than $500,000 each accident, $500,000 disease each employee, and $500,000 disease policy limit. 6.1.4. Commercial Umbrella/Execss Liability Insurance with a minimum limits of $2,000,000 each occurrence. Umbrella or Excess Liability coverage shall be no less than following form of primary coverages or broader. 6.1.5. Commercial Property Insurance. The Public Body shall be responsible for obtaining and maintaining insurance covering their equipment and personal property against all physical damage. 6.2. General Insurance Conditions: The aforementioned insurance shall be endorsed, as applicable, and shall contain the following terms, conditions, and/or endorsements. All certificates of insurance shall provide evidence of compliance with all required terms, conditions and/or endorsements. Page 5 of 7 I.T. SERVICES AGREEMENT -EXHIBIT VIT DATA CENTER USE & SERVICES - EXHIBIT VII 6.2.1. All policies of insurance shall be on a primary, non-contributory basis with any other insurance or self-insurance carried by the County; 6.2.2. The insurance company(s) issuing the policy(s) shall have no recourse against the County for subrogation, premiums, deductibles, or assessments under any form; 6.2.3. Any and all deductibles or self -insured retentions shall be assumed by and be at the sole risk of the Lessee; 6.2.4. All policies, with the exception of Workers' Compensation, shall be endorsed to name the County as additional insured; 6.2.5. All policies shall be endorsed to provide a written waiver of subrogation in favor of County; 6.2.6. The Public Body shall require their contractors, or sub -contractors not protected under the Public Body's insurance policies, to procure and maintain insurance with coverages, limits, provisions, and/or clauses equal to those required in this Agreement; 6.2.7. Certificates of insurance must be provided no less than ten (10) working days prior to commencement of this Agreement and must bear evidence of all required terms, conditions and endorsements; and 6.2.8. All insurance carriers must be licensed and approved to do business in the State of Michigan and shall have and maintain a minimum A.M. Best's rating of A. Destruction of Data Center/Building Housing Data Center. 7.1. Except as otherwise provided herein, in the event, that the building that houses the Data Center is partially or entirely damaged or destroyed as a result of the Public Body's actions/nonactions or the actions/nonactions of the Public Body Employees, the County shall repair the damage or destruction; however, the Public Body shall be responsible for all costs associated with repairing damage or destruction of the Data Center or the building that houses the Data Center, unless such damage or destruction is covered and paid for by the County's insurance, in which case the Public Body shall reimburse the County for any deductible it must pay in connection with the damage or destruction. The costs contained in this Section are in addition to the License Fee or other costs or fees set forth in this Agreement. 7.2. In the event that more than thirty-five (35%) percent of the building which houses the Data Center is damaged or destroyed by fire or other casualty, then the County may elect to either repair or rebuild the building or to terminate this Exhibit by giving written notice to the Public Body within ninety (90) days after the occurrence of such damage or destruction. The Public Body will have ninety (90) days from the date of the notice to vacate the Data Center. 7.3. In the event the building which houses the Data Center is partially damaged or destroyed by fire or other casualty and such event is not addressed by Sections 7.1 or 7.2, the County shall use its best effort to promptly repair or rebuild the building. In the event the building cannot be repaired or rebuilt within one hundred eighty (180) days after such destruction, the Public Body shall have the right to terminate this Page 6 of 7 LT, SL•'RVICES AGREEMENT -EXHIBIT VII 9OC Approval 02/15/2017 DATA CENTER USE & SERVICES - EXHIBIT VII Exhibit and vacate the Data Center within ninety (90) days after the occurrence of such damage or destruction. 7.4. In no event shall County be required to repair or replace any property of the Public Body. 8. Freedom of Information Act. The Parties agree and acknowledge that the data which resides on the Equipment located or stored in the Data Center is not a "writing" as defined by the Freedom of Information Act, MCL 15.231, et seg., because the data does not contain any meaningful content in the format possessed by the County. MCL 15.232(i). Under the Act, the County is not required to create a compilation, summary or report of information it possess. MCL 15.233(4) 9. Survival. Sections 1.3, 5, 6 and 7 of this Exhibit and the duties and obligations contained herein shall survive the expiration or termination of this Exhibit and Agreement. t0. Eminent Domain. If the whole building which houses the Data Center is taken by any public authority under the power of eminent domain, then this Exhibit shall be terminate on the day the public authority takes possession of the whole building. If less than the whole, but more than thirty-five percent (35%) of the building is taken by any public authority under the power of eminent domain, then either Party may terminate this Exhibit upon thirty (30) days written notice to the other Party. In the event neither Party elects to terminate this Exhibit, then the Exhibit shall terminate on the date the public authority takes possession of the building. Neither Party shall have any future liability or obligation under the Exhibit if it is terminated under this Section. 11. No Interest in Property. This Exhibit and Agreement shall not create and is not intended to create any right, title or interest in Data Center or any portion thereof. Public Body has no title in and to the Property or any portion thereof and has not, does not, and will not claim any such title or any easement over the Property. Page 7 of 7 I.T. SERVICES AGREEMENT —EXHIBIT VII BOC Approval. 02115/2017 EXHIBIT VIII I.T. SERVICES AGREEMENT OakNet Connectivity INTRODUCTION COUNTY RESPONSIBILITIES 1. County shall provide, install, and maintain the network equipment and cable necessary to deliver the I.T. Service of OakNet Connectivity, which will allow Public Body to connect to the County's network (OakNet) at Public Body's facilities and workstations. OakNet Connectivity permits Public Body to access I.T. Services that County has made available to Public Body. 2. County shall provide Public Body with a private 1P address range, subnet mask. and gateway address for use by Public Body in configuring its internal network and to enable use of this I.T. Service. 3. County shall provide a single port by which Public Body may connect its internal network to OakNet 4. County shall use reasonable means to provide the I.T. Service for the transmission of information 24 hours a day, 7 days a week. 5. County and authorized Vendors shall present identification to Public Body for physical access to the OakNet Connectivity equipment for emergency service and scheduled maintenance, 6. To the extent practicable, County shall notify Public Body sixty (60) days in advance of pending changes in its contract with its third party connection provider(s). If the County's connection provider(s) is increasing costs, County shall provide Public Body with sufficient information to determine if it wishes to continue receiving this I.T. Service. PUBLIC BODY RESPONSIBILITIES. I. Public Body shall provide adequate space and electrical power for the County to place equipment, an equipment cabinet, and cable. 2. Public Body shall promptly provide County staff and authorized third party with physical access to County equipment for emergency service and scheduled maintenance. 3. Public Body shall not mount any equipment in the County's equipment cabinet. 4. Public Body shall be responsible for configuring and maintaining Public Body's internal network equipment and cabling. Internal network equipment shall include cables connecting Public Body and County equipment. Pagel of 2 I.T. SFRVICES AGREEMENT -EXHIBIT VT11 noc dppwv l oaierzun OakNet Connectivity Exhibit VIII 5. Public Body shall configure Public Body workstations and other equipment to operate properly on the internal network, including assignment/configuration of the local tP addresses, Network Address Translation (NAT), or Domain Name Services (DNS) and as required to access this I.T. Service. 6. If Public Body terminates this I.T. Service, Public Body shall pay any charges related to early termination of third party communication services provided by County on behalf of Public Body. 7. Public Body shall be responsible for all costs associated with the relocation, reconfiguration or removal of County equipment and cable, when any of these changes are initiated by or at the request of Public Body, for any reason, including but not limited to relocation of municipal offices, construction, renovation, and discontinuance of services 8. Public Body shall not attempt to access, configure, power cycle or connect to any County equipment unless specifically directed to do so by authorized County Department of Information Technology personnel or third party authorized by County. 9. Public Body shall designate two representatives to act as a primary and secondary Punts of Contact with County and shall fulfill the responsibilities provided in Section 3.7 of the Contract. SUPPORT The I.T. Service will be supported by County's information Technology (1.T.) Department. SERVICE SUPPORT COSTS County will invoice Public Body monthly for the cost of the communication lines. These charges will be based upon the rates set by the County's connection provider. County may choose to waive any fees for qualified law enforcement departments and for Public Bodies located within Oakland County. LICENSED USE AND ACCESS County grants to Public Body a nonexclusive license to use the County developed software applications, if any, needed to receive this I.T. Service. This license cannot be provided to any other party without County's consent in writing. Page 2 of 2 I.T. SERVICES AGREEMENT -EXHIBIT VIII BOC Approval' 02I15/2017 EXHIBIT IX I.T. SERVICES AGREEMENT Internet Service INTRODUCTION 1. County shall provide an I.T. Service enabling Public Body to access Internet service from its facilities and workstations via County's Internet Service Provider (ISP). County has sole control over the selection and retention of the ISP. 2. County may, in its sole discretion, block any device or network traffic from or to Public Body that has the potential to interfere with the County's ability to provide access to internet service, any other I.T. Services or County services of any type. County will advise Public Body Points of Contact of changes to ISPs, decisions to block any device or network traffic or other changes that could impact Public Body's daily operations. 3. County shall only provide outbound access to the Internet, and shall not be obligated to provide any access for Internet devices to Public Body devices or services directly. County shall not provide an Internet routable address to the Public Bodyfor incoming Internet traffic. 4. Public Body shall abide by the Acceptable Use Policy (AUP) of the County's Internet Service Provider (ISP) or ISP's and all changes made to the AUP(s) by the ISP(s) used during the term of the Agreement. County will provide the URL to the applicable AUP. Public Body, through its points of contact will review the AUP and oversee compliance with the policy among Public Body employees and agents. 5. Public Body shall designate two representatives to act as a primary and secondary Points of Contact with County and shall fulfill the responsibilities provided in Section 3.7 of the Contract. SUPPORT The I.T. Service will be supported by County's Information Technology (I.T.) Department. SERVICE AND SUPPORT COSTS County will provide access to Internet Service via its Internet Service provider without fee or cost. If County determines that, in order to maintain access to Internet Service for Public Body, it must charge a fee, County will promptly notify Public Body. LICENSED USE AND ACCESS County grants to Public Body a nonexclusive license to use the County developed software applications, if any, needed to receive this I.T. Service. This license cannot be provided to any other party without County's consent in writing. Page 1 of 1 I.T. SERVICES AGREEMENT -EXHIBIT IX DOC Appmv [ 02/15/2017 EXHIBIT X I.T. SERVICES AGREEMENT CLEMIS INTRODUCTION. The Courts and Law Enforcement Management Information System (known as "CLEMIS") is a multi- faceted, regional public safety information management system, operated and maintained by the Oakland County Department of Information Technology, CLEMIS Division. CLEMIS is comprised of many software applications. CLEMIS was created in 1968 to address the inability of criminal justice/public safety agencies to electronically share data in a timely manner. The purpose of CLEMIS is to provide innovative technology and related services to criminal justice/public safety agencies to enable them to share data and to improve the delivery of criminal justice/public safety services. Public Bodies that use CLEMIS have realized lower costs and improved efficiency in providing criminal justice/public safety services. These benefits allow first responders additional time to serve and protect citizens. The Parties agree to the following terms and conditions DEFINITIONS. The following words and expressions used throughout this Exhibit, whether used in the singular or plural, shall be defined and interpreted as follows. 1.1. CLEMIS is the Court and Law Enforcement Management Information System, an information management system, comprised of CLEMIS Applications operated and maintained by the CLEMIS Division with recommendations and counsel from the CLEMIS Advisory Committee. 1.2. CLEMIS Advisory Committee (formerly known as the CLEMIS Advisory or Policv Board) is an advisory committee that leads the CLEMIS Consortium and that provides recommendations and counsel to the CLEMIS Division regarding the operation and maintenance of CLEMIS. 1.3. CLEMIS Applications are the specific software applications that comprise CLEMIS. These software applications are listed and described on the CLEMIS Website and are included in the definition of LT. Services under this Agreement. 1.4. CLEMIS Consortium is a non -legal entity comprised of all CLEMIS Members. Its purpose is to empower criminal justice/public safety agencies to maximize the use of collected data, to enhance daily operations and engage in comprehensive planning. The Consortium is led by the CLEMIS Advisory Committee. 1.5. CLEMIS Division is the division in the Oakland County Department of Information Technology responsible for the operation and maintenance of CLEMIS. 1.6. CLEMIS Fee is the sum of costs for use of CLEMIS, CLEMIS Applications, and services provided by the CLEMIS Division. These costs are listed and itemized on the CLEMIS Website. 1.7. CLEMIS Member means the Public Body that executes this Exhibit and compiles with this Agreement. Page 1 of 9 EXHIBIT X I.T. SERVICES - INTERLOCAL AGREEMENT Approved by CLEMIS Strategic Planning Committee 07-08-15 Approved by CLEMIS Advisory Committee 07-16-15 1.9. CLEMIS Website is the portion of the County's website dedicated to CLEMIS located at www.oakizov.com/clemis or www.clemis.org. 1.9. Criminal Justice Information Services ("CJIS") Security Poiiev is the effective security policy approved by the CJIS Advisory Policy Board setting forth security requirements, guidelines, and agreements for protecting transmission, access, storage, use, generation of, and sources of Criminal Justice Information ("CJI") as defined in the CJIS Security Policy. 1.10. Fire Records Management Svstem ("FRMS") is a CLEMIS Application that provides an integrated technology system to participating fire departments, which is further described on the CLEMIS Website. 2. CLEMIS DIVISION RESPONSIBILITIES. 2.1. Provision of CLEMIS ADolieations. County shall provide Public Body with access to CLEMIS and the specific CLEMIS Applications and services marked on Addendum A, which may be changed from time to time. Addendum A is fully incorporated into this Agreement. Notwithstanding any provision in this Agreement, Addendum A and any changes thereto shall be signed by the CLEMIS Division Manager on behalf of County and the authorized representative as designated on Addendum A on behalf of Public Body. The operational descriptions of the CLEMIS Applications and services are set forth on the CLEMIS Website. 2.2. Compliance with Laws. Rules, Reeulations. and Policies. County shall comply with all applicable laws, rules, and regulations and the CJIS Security Policy in the delivery, operation, and maintenance of CLEMIS Applications and in the transmission, access, storage, and use of data through or in CLEMIS Applications. 2.3. No Verification of Data. County does not verify or review data entered into and stored in CLEMIS for accuracy. 3. PUBLIC BODY RESPONSIBILITIES. 3.1. Execution of Exhibit VIH. Unless approved in writing by the CLEMIS Division, Public Body must execute Exhibit VIII to this Agreement (OakNet Connectivity) to provide connectivity for the use and operation of CLEMIS Applications. If Public Body receives approval from the CLEMIS Division not to use OakNet, such approval will be marked on Addendum A. 3.2. Execution of Management Control Agreement. Public Body shall execute a Management Control Agreement with County as required by and consistent with the CJIS Security Policy, which may be amended from time to time. The Management Control Agreement shall be executed by the persons authorized to sign Addendum A. 3.3. Comoliance with Laws, Rules. Reeulations, and Policies. Public Body and Public Body Employees shall comply with the CJIS Security Policy and all applicable laws, rules, and regulations when using CLEMIS and when generating, entering, and using data that is stored in CLEMIS. 3.4. Access to CLEMIS. Only Public Body Employees authorized by Public Body may access and use CLEMIS. Public Body shall keep a list of Public Body Employees authorized to access and use CLEMIS. Public Body shall review this list at least quarterly Page 2 of 9 EXHIBIT X I.T. SERVICES - INTERLOCAL AGREEMENT Approved by CLEMIS Strategic Planning Committee 07-08-15 Approved by CLEMIS Advisory Committee 07-16-15 to ensure its accuracy. Upon written request of County, Public Body shall provide this list to County. Public Body shall not allow any individuals, who are not on this list, to access and use CLEMIS. 3.5. Security/Background Checks. Public Body shall provide for and pay for security/background checks for all Public Body Employees who access and use CLEMIS, as required by the CJIS Security Policy and any other applicable law, rule, and regulation. 3.6. Data Eutrv. Public Body is solely responsible for entering all data that is required by any CLEMIS Applications into CLEMIS. 3.7. Data Ownership. All data entered into CLEMIS by Public Body shall be and shall remain the data of Public Body. 3.8. Data Accuracv. Public Body is solely responsible for ensuring that all data entered into and stored in CLEMIS is accurate and complete. Accurate and complete means that the data does not contain erroneous information. Public Body shall immediatelv correct erroneous information upon discovery of error. To ensure accurate and complete data, Public Body shall conduct regular and systemic audits to minimize the possibility of generating, transmitting, and storing erroneous information. 3.9. Data Undate/Exuunement/Redaction. Public Body is solely responsible for updating, expunging, correcting, record locking, or redacting Public Body's data entered into or stored in CLEMIS, as required by law, rule, regulation, court order, or the CRS Security Policy. 3.10. Access to Public Bodv Facilities. Public Body shall allow County employees access to Public Body facilities for maintenance of CLEMIS and to audit Public Body's use of CLEMIS. 3.11. Provision of Hardware/Enuiument. The hardware/equipment needed to access and use CLEMIS shall be purchased, maintained, repaired and replaced by Public Body, unless otherwise agreed, in writing, by the Parties. The hardware/equipment shall meet the specifications and requirements set forth by the CLEMIS Division. 3.12. Changes or Alternations to Public Bodv Facilities. if Public Body is required to or decides to make changes or alternations to its facilities/buildings for any reason, then Public Body is responsible for all costs and expenses associated with moving or relocating hardware/equipment used to access CLEMIS or with moving or relocating the medium/connectivity, e.g., fiber, wireless connections, ISDN Lines, Tl Lines, etc., used to access CLEMIS. 3.13. E-Mail Address. Public Body shall create and monitor a generic CLEMIS email address. The CLEMIS Division will provide Public Body instructions on how to create this email address. This email address will be the main point of contact for scheduled maintenance, outages, alerts, etc. 3.14. Cooperation. Public Body shall fully cooperate with County concerning the performance of this Agreement. 4. PROVISION OF PUBLIC BODY DATA TO PUBLIC BODY OR THIRD PARTIES. Page 3 of 9 EXHIBIT X LT. SERVICES - INTERLOCAL AGREEMENT Approved by CLEMIS Strategic Planning Committee 07-08-15 Approved by CLEMIS Advisory Committee 07-16-15 4.1. Reauest by Public Bodv for Public Bodv Data. Public Body may request in writing that County provide a copy of portions of Public Body's data to Public Body. County will provide such data in a format and time period determined by County, but will use its best efforts to provide the data in the format and time period requested by Public Body. 4.2. Freedom of Information Act Request/Court Orders to Countv for Public Body Data. County is required and will respond, pursuant to applicable law and/or court order, to Freedom of Information Act (`FOIA") requests and court orders addressed to it and received by it for Public Body data possessed by County. Before responding to a FOIA request or a court order concerning Public Body's data possessed by County, County will use its best efforts to inform Public Body of the request or order and give them an opportunity to provide County with information that could impact County's response to the FOIA request or court order. 4.3. Continuous Access to Public Bodv Data by Third Parties. 4.3.1. In Addendum A, Public Body may request that County provide continuous access to Public Body's data to a third party. Addendum A shall identify the third party and shall set forth any specific instructions regarding the provision of such data to the third party. The County shall determine the manner in which to provide access to Public Body's data. 4.3.2. County shall provide and shall continue to provide access to Public Body's data to the third party identified in Addendum A, until Public Body provides written notice to the CLEMIS Manager to stop or change such access. The written notice shall contain the date on which access to Public Body's data shall stop. Upon receipt of this notice, County shall promptly stop the third party's access to Public Body's data and shall use its best efforts to stop third party access to Public Body's data on the date requested by Public Body. 4.3.3. In order to effectuate the third party's continuous access to Public Body's data, County will require the third party to execute an agreement with County to govern delivery and/or access to Public Body's data. The CLEMIS Manager is authorized to sign this agreement on behalf of County. 4.4. Providine Public Bodv Data to Third Parties. County will not provide data to a third party, unless County is the recipient of a Freedom of Information Act request or court order or is directed in Addendum A to provide data to a third party. Notwithstanding any other provision, County shall provide Public Body's data to related Mugshots, Livescan, Michigan Incident Crime Reporting, and Crash/UD-10 traffic crash reports to the Michigan State Police. 4.5. Costs for Providine Public Bodv Data. if County incurs any costs in providing Public Body's data to a third party or to Public Body, then Public Body shall be responsible for those costs and shall reimburse County for those costs. The CLEMIS Division shall invoice Public Body for such costs. Public Body shall pay the invoice at the location and within the time period stated in the Agreement. The CLEMIS Division may waive these costs in its sole discretion. Page 4 of 9 EXHIBIT X I.T. SERVICES - INTERLOCAL AGREEMENT Approved by CLEMIS Strategic Planning Committee 07-08-15 Approved by CLEMIS Advisory Committee 07-16-15 4.6. Protected Health Information. If the data, to be provided to a third party, is Protected Health Information" or "PHI' (defined in 45 CFR 160.103) under the Health insurance Portability and Accountability Act of 1996 ("HIPAA") and under the changes to HIPAA made by the Health Information Technology for Economic and Clinical Health Act ("HITECH Amendment"), then County and Public Body shall execute a Business Associate Agreement. 4.7. County not Responsible for Third Partv Use of Data. Public Body acknowledges and agrees that if it requests County to provide access to Public Body's data to a third party, County shall not be responsible for any actions of the third party and the third party's use of Public Body's data. 5. FINANCIAL RESPONSIBILITIES—CLEMIS FEE 5.1. Pavment of CLEMIS Fee. Public Body shall pay the CLEMIS Fee to County for the CLEMIS Applications and services, which are marked on Addendum A. The amount of the CLEMIS fee and the costs that comprise the CLEMIS Fee are listed and itemized on the CLEMIS Website. The CLEMIS Division shall invoice Public Body on a quarterly basis for the CLEMIS Fee, unless otherwise specified. Public Body shall pay the invoice at the location and within the time period stated in the Agreement. 5.2. Establishment of CLEMIS Fee. The CLEMIS Division upon the recommendation and counsel of the CLEMIS Advisory Committee shall establish the CLEMIS Fee. The CLEMIS Fee shall be posted on the CLEMIS website and may be obtained from the CLEMIS Division. 5.3. Review of CLEMIS Fee. The CLEMIS Division and the CLEMIS Advisory Committee shall annually review the CLEMIS FEE. 5.4. CLEMIS and FRMS Funds. County has established and shall continue to have separate enterprise funds within the County budget for revenues, expenses, and operations of CLEMIS (hereinafter "CLEMIS Fund and FRMS Fund"). 5.5. Deposit of CLEMIS Fee. All monies paid by Public Body to County pursuant to this Exhibit shall be deposited into the CLEMIS Fund or FRMS Fund, as applicable. Only revenues and expenses stemming from CLEMIS operations and maintenance are recorded in the CLEMIS Fund and FRMS Fund; no other County revenues and expenses are recorded in these Funds. Any equity in the CLEMIS Fund and FRMS Fund at the end of the County's fiscal year shall be rolled into the CLEMIS Fund and FRMS Fund for the next fiscal year. Surplus/equity in the CLEMIS Fund and FRMS Fund can only be used for CLEMIS operations and maintenance and not for the general operations of County or Public Body. Any County general fund contributions (transfers) to the CLEMIS Fund and FRMS Fund are strictly based on availability and official appropriation by County and cannot be deemed permanent on -going contributions. 5.6. Financial Statement for CLEMIS and FRMS Funds. The County Fiscal Services Division shall prepare financial statements for the CLEMIS Fund and FRMS Fund on a quarterly basis. These financial statements will be posted on the CLEMIS Website on a quarterly and year-end basis. The County Director of Management and Budget or his/her Page 5 of 9 EXHIBIT X I.T. SERVICES - INTERLOCAL AGREEMENT Approved by CLEMIS Strategic Planning Committee 07-08-15 Approved by CLEMIS Advisory Committee 07-16-15 designee shall report the condition of the CLEMIS Fund and FRMS Fund to the CLEMIS Advisory Committee, on a quarterly basis. 5.7. Refund of CLEMIS Fee for Operational Problems. Subject to Section 18 (Force Majeure) of the Agreement, if any CLEMIS Applications are not operational for more than fourteen (14) consecutive calendar days, County shall refund the CLEMIS Fee, already paid by Public Body, for the days that the CLEMIS Applications were not operational. 6. COUNTY/PUBLIC BODY RESPONSIBILITIES FOR CLEMIS CITATION PAYMENT APPLICATION AND CLEMIS CRASH PURCHASE APPLICATION. if a Public Body uses the CLEMIS Citation Payment Application (hereinafter "Payment Application) and/or the CLEMIS Crash Purchase Application (hereinafter "Purchase Application"), then the following terms and conditions apply: 6.1. Placement of URL. Public Body shall be responsible for placing the Payment Application and the Purchase Application URLs on its website; the URLs shall be provided by County. Public Body shall include this URL in printed or electronic communications to the general public regarding the Payment Application and the Purchase Application. 6.2. Ouestions Regarding Pavment of Tickets/Citations/Parking Tickets and Purchase of Crash/Accident Reports. County shall refer all questions that County receives to Public Body regarding the payment of citations/tickets/parking tickets and the purchase of crash/accident reports and regarding the amount of monies owed to Public Body. 6.3. Security of Data. County shall secure and protect data received through the Payment Application and Purchase Application (including credit card information) according to law, County's contractual obligations, and reasonable business standards and practices. 6.4. No Interference with Contract. Third -party service providers such as PayPal Inc. and Elavon, Inc. are required for the operation of the Payment Application and Purchase Application. Neither Public Body nor Public Body Employees shall act or fail to act, either directly or indirectly, in a manner to cause any purported breach in any term or condition in any agreement between County and such third party. 6.5. Enhanced Access Fee. Persons or entities paying citations/tickets/parking tickets through the Payment Application or purchasing crash/accident reports through the Purchase Application shall be charged an Enhanced Access Fee, in addition to the monies owed to Public Body. 6.6. Pavment Transaction for Pavment ADDlication. When using the Payment Application, a person or entity paying a citation/ticket/parking ticket will authorize two transactions, at the time of payment: (1) one transaction for payment of monies owed to Public Body/Court and (2) one transaction for payment of the Enhanced Access Fee. The funds for the payment to Public Body/Court will be directed to the depository account designated and/or owned by Public Body/Court. The funds for the Enhanced Access Fee will be directed to a depository account designated and owned by County. 6.7. Amount of Enhanced Access Fee for Pavment ADDlication. The Enhanced Access Fee charged to persons/entities paying citations/tickets/parking tickets through the Payment Application shall be in an amount established by the Oakland County Board of Page 6 of 9 EXHIBIT X I.T. SERVICES - INTERLOCAL AGREEMENT Approved by CLEMIS Strategic Planning Committee 07-08-15 Approved by CLEMIS Advisory Committee 07-I6-15 Commissioners, Miscellaneous Resolution # 07121 and as subsequently amended by the Oakland County Board of Commissioners. Public Body shall receive one dollar ($1.00) of the Enhanced Access Fee collected for each citation/ticket paid through the Payment Application. Given the small amount of the Enhanced Access Fee for parking tickets, Public Body shall receive no portion of the Enhanced Access Fee collected for parking tickets paid through the Payment Application. 6.8. Amount of Enhanced Access Fee for Purchase Annlication. The Enhanced Access Fee charged to persons/entities purchasing crash/accident reports through the Purchase Application shall be in an amount established by the Oakland County Board of Commissioners, Miscellaneous Resolution # 09182 and as subsequently amended by the Oakland County Board of Commissioners. Public Body shall receive one dollar ($1.00) of the Enhanced Access Fee collected for the purchase of each crash/accident report through the Payment Application. 6.9. Amount of Fee for Crash/Accident Renort. Public Body shall set the fee for the purchase of the crash/accident report through the Purchase Application. The amount of this fee shall be listed in Addendum A. 6.10. Distribution of Enhanced Access Fees and Fees for Crash/Accident Renorts. Public Body's portion of the Enhanced Access Fees, set forth in this Exhibit, and the fee for the crash/accident reports, set forth in Addendum A, shall be disbursed to Public Body pursuant to its written instructions. Public Body shall provide the written instructions, required by this section to CLEMIS Division. 6.11. Obligations and Resnonsibilities if Public Bodv is a Court. 6.11.1. Access to Website. If Public Body is a Court, then County shall provide access to a password protected website where Public Body/Court can issue credits or refunds and view daily, weekly, and monthly transactions processed through the Payment Application. 6,11.2. Contract for Credit Card Processing. If Public Body is a Court, then County shall establish, maintain, and pay for a separate contract for credit card processing services with the entities currently providing credit card processing services for County, i.e., PayPal Inc. and Elavon, Inc. 6.11.3. Separate Deaository Bank Account. If Public Body is a Court, then it shall maintain a corresponding depository bank account, with a depository financial institution acceptable to County, for the receipt of monies owed to Public Body/Court. Public Body/Court shall provide County with all necessary bank account numbers and routing number to give effect to this requirement. 7. CLEMIS ADVISORY COMMITTEE. 7.1. Establishment and Purnose of CLEMIS Advisory Committee. The CLEMIS Advisory Committee was established to obtain advice and guidance from CLEMIS Members concerning policy, technical, and operational questions for CLEMIS Applications. The purpose behind the CLEMIS Advisory Committee is to allow CLEMIS Members to provide input regarding the operation and management of CLEMIS. The CLEMIS Advisory Committee leads the CLEMIS Consortium and provides recommendations and Page 7 of 9 EXHIBIT X I.T. SERVICES - INTERLOCAL AGREEMENT Approved by CLEMIS Strategic Planning Committee 07-08-15 Approved by CLEMIS Advisory Committee 07-16-15 counsel to the CLEMIS Division regarding the operation, maintenance, and budget for CLEMIS (including suggested security policies, development/operation/modifications to CLEMIS Applications, and actions regarding misuse of CLEMIS). 7.2. Composition of CLEMIS Advisory Committee. The composition of the CLEMIS Advisory Committee is posted on the CLEMIS Website. 7.3. CLEMIS Advisory Committee Meetines. The CLEMIS Advisory Committee meets at least four (4) times per year. CLEMIS Members are encouraged to attend. 7.4. CLEMIS Advisory Committee Officers. Every July, the CLEMIS Advisory Committee shall elect a Chairperson by majority vote. The Chairperson shall select and appoint a Co - Chairperson. The CLEMIS Division Manager shall serve as Executive Secretary to the CLEMIS Advisory Committee. The Executive Secretary shall prepare the agenda for CLEMIS Advisory Committee meetings. Prior to each meeting, the Chairperson and the Executive Secretary shall review the contents of each agenda. 7.5. CLEMIS Advisory Committee —Subcommittees. The CLEMIS Advisory Committee may create subcommittees as it deems appropriate. The subcommittees and their composition and responsibilities shall be posted on the CLEMIS Website. The CLEMIS Advisory Committee Chairperson shall appoint the chairpersons of the subcommittees, except for the Chairperson of the Strategic Planning subcommittee, whose Chairperson is the current President of Oakland County Chiefs of Police Association and except for the Chairperson of Fire Governance whose Chairperson is elected by the Fire Governance Committee members. 8. TRAINING. Public Body shall require all Public Employees who use or access CLEMIS to attend training classes required by the CLEMIS Division. The format of the training classes will be at the discretion of the CLEMIS Division, e.g., train the trainer, classroom training, or on- line/remote training. if the training classes are held at County facilities or held in an on- line/remote format, then such training classes are at no cost to Public Body or Public Employees. If the training classes are held at non -County facilities, there may be a charge to Public Body based on time, materials, and location of training classes. 9. SUPPORT AND MAINTENANCE SERVICES. County shall maintain and support the CLEMIS Applications. The CLEMIS Fee includes the costs for support and maintenance services for the CLEMIS Applications and other services provided by the CLEMIS Division, unless otherwise indicated on Addendum A. When providing support and maintenance services for CLEMIS, County has the authority to prioritize its resources, including, but not limited to, the order in which calls for support or maintenance will be resolved and allocation of time of its employees, agents, subcontractors, and equipment. 10. OBLIGATIONS & RESPONSIBITIES UPON TERMINATION/CANCELLATION. 10.1. Use of CLEMIS & CLEMIS Applications. Upon the effective date of termination or cancellation of this Exhibit, Public Body shall stop using CLEMIS and CLEMIS Applications and it shall not have access to CLEMIS and CLEMIS Applications. 10.2. Use and Access to Public Bodv's Data. Upon the effective date of termination or cancellation of this Exhibit, Public Body's data shall not be useable by or accessible to any other CLEMIS Member. Page 8 of 9 EXHIBIT X I.T. SERVICES - INTERLOCAL AGREEMENT Approved by CLEMIS Strategic Planning Committee 07-08-15 Approved by CLEMIS Advisory Committee 07-16-15 10.3. Transition of Data anon Termination/Cancellation. Upon termination or cancellation of this Agreement, CLEMIS shall provide a copy of Public Body's data to Public Body in an electronic format and a time period determined by County. Upon written confirmation from Public Body that it received its data, County will purge Public Body's data from CLEMIS and any disaster recovery sites. If County incurs any costs in copying Public Body's data, then Public Body shall be responsible for those costs and shall reimburse County for those costs. The CLEMIS Division shall invoice Public Body for such costs. Public Body shall pay the invoice at the location and within the time period stated in the Agreement. The CLEMIS Division may waive these costs in its sole discretion. 10.4. Obligation to Pav CLEMIS Fee Upon Termination/Cancellation. Public Body's obligation to pay the CLEMIS Fee shall stop on the effective date of termination or cancellation. If the termination or cancellation date is other than the end of a quarter, any CLEMIS Fee, paid in advance to County, shall be refunded to Public Body on a pro -rated daily basis for the time period that Public Body paid in advance. Page 9 of 9 EXHIBIT X I.T. SERVICES - INTERLOCAL AGREEMENT Approved by CLEMIS Strategic Planning Committee 07-08-15 Approved by CLEMIS Advisory Committee 07-16-15 EXHIBIT XI I.T. SERVICES AGREEMENT ArcGIS ONLINE INTRODUCTION ArcGIS Online ("AGO") is a web based, collaborative Geographic Information System (GIS) that allows users having an AGO Named User account to create and share maps, applications (apps), layers, analytics, and data in Environmental Systems Research Institute, Inc.'s ('`ESRr') secure cloud. County entered into an agreement with ESRI that permits County to deploy AGO to Public Body (herein referred to as the "Enterprise Agreement," which is attached and incorporated as Addendum A). The Parties desire for Public Body to be authorized to access and use AGO as specified in the Enterprise Agreement. County will provide Public Body with AGO Named User accounts that will allow Public Body to access the County's AGO portal without having to purchase, manage or maintain its own AGO Named User accounts. The Enterprise Agreement includes a License Agreement (herein referred to as the "License Agreement") and a CVT Acknowledgment Statement, which is attached and incorporated as Addendum [B], that Public Body must comply with in order to access and use AGO. 1. DEFINITIONS I.I. "Deploy," "Deployment," or "Deployed" means County assigning, managing, and maintaining AGO Named User accounts for access to and use of County's AGO portal by Public Body. 1.2."Tier 1 Support" means the Technical Support provided via the Oakland County Service Center to Public Body to resolve reported incidents involving Public Body's access to or use of County's AGO portal. 2. OAKLAND COUNTY RESPONSIBILITIES 2.1. Deployment. County shall deploy AGO Named User accounts to Public Body as specified in the Enterprise Agreement without fee or cost to Public Body. 2.2. Access Manaeement. County shall deploy AGO Named User accounts to Public Body through County's Service Center. The deployment of AGO Named User accounts by County to Public Body will terminate as specified in the Enterprise Agreement. I.T. Services — ArcGIS Exhibit Rev. January 2017 2.3. Support. County's Information Technology (I.T.) Department shall pass through updates and provide Tier 1 Support to Public Body for applicable AGO use without fee or cost to Public Body. 2.4. Administration of CVT Acknowledgement Statement. After Public Body signs and provides the County with the signed original CVT Acknowledgement Statement (Addendum B) in accordance with paragraph 3.1, County shall provide the CVT Acknowledgement Statement signed by Public Body to ESRI for its signature. After ESRI signs and provides the CVT Acknowledgement Statement to County, County will provide a copy of the fully executed CVT Acknowledgement Statement to Public Body. 3. PUBLIC BODY RESPONSIBILITIES 3.1. Execution of CVT Acknowledgement Statement. Public Body shall sign and provide the County with the signed original CVT Acknowledgement Statement (Addendum B), prior to County deploying AGO Named User accounts to Public Body. The CVT Acknowledgement Statement must be signed by an authorized representative of Public Body. 3.2. Public Bodv Compliance. Public Body and its employees and contractors shall comply with the terms and conditions in this Exhibit, the CVT Acknowledgement Statement, the License Agreement, any new agreement mentioned in paragraph 3.4, and any applicable laws, rules, and regulations when accessing or using AGO. Public Body's access and use of AGO may be suspended or terminated if County is in breach of the Enterprise Agreement or if Public Body is in breach of this Exhibit, the CVT Acknowledgement Statement, the License Agreement, any new agreement mentioned in paragraph 3.4, or any applicable laws, rules, and regulations when accessing or using AGO. Public Body acknowledges and agrees that it has received and reviewed the License Agreement. 3.3. Amendments to License Agreement. County shall provide Public body with all applicable amendments to the License Agreement. In order to access and use AGO, Public Body shall agree to and comply with any and all amendments to the License Agreement relating to the access or use of AGO. 3.4. New Agreements. County may enter into new Enterprise Agreements in the future with ESRI involving AGO. New Enterprise Agreements may require Public Body to agree to and sign (if necessary) new CVT Acknowledgment Statements, License Agreements, or other equivalent or related agreements in order to access and use AGO. Any new CVT Acknowledgment Statement, License Agreement, or other equivalent or related agreements that are agreed to or signed (if necessary) by Public Body are incorporated into this Exhibit. 3.5. Future Standards and Guidelines. County may, and reserves the right to, implement future standards and guidelines as needed for use of AGO, including but not limited to, restricting Public Body's AGO credit consumption or designating Public Body's employees and contractors that may report AGO incidents to the Service Center. in order to access and use I.T. Services—ArcGIS Exhibit Rev. January 2017 AGO, Public Body shall agree to and comply with new or different standards or guidelines that are provided to Public Body. 3.6. Identity & Access Manaeement ("]AM") Self Service Reeistration. All employees and contractors of Public Body must create an IAM account through Service Center's self - registration to access or use AGO. 3.7. Account Notification Reauirements. Public Body shall immediately inform County via the Service Center if any employee or contractor of Public Body is no longer employed by the Public Body, no longer requires access to the AGO portal, or breaches this Exhibit, the CVT Acknowledgement Statement, the License Agreement, any applicable amendments to those agreements, or any new agreement mentioned in paragraph 3.4. County may require Public Body to verify its inventory of active Public Body AGO Named User accounts periodically. 4. LICENSED USE AND ACCESS 4.1. County grants to Public Body a nonexclusive license to use County developed software applications, if any, needed to receive this I.T. Service. This license cannot be provided to any other party without County's advance written consent. I.T. Services — ArcGIS Exhibit Rev. January 2017 EXHIBIT XII I.T. SERVICES AGREEMENT DATA SHARING INTRODUCTION The Enhanced Access to Public Records Act, 1996 PA 462, MCL 15.441 et seq., and the Urban Cooperation Act of 1967, 1967 PA 7, MCL 124.501 et seq., allow the County to make Access Oakland Products and data owned and maintained by the County on or in relation to its Geographic Information System (GIS) available to Public Body without fee or cost for the purposes and uses described in this Exhibit. 1. DEFINITIONS I.I. "Geographic Information System Data" or "GIS Data" means any output from the County's computerized database, developed pursuant to MCL 15.441 et seq., for the purpose of making public records immediately available for public inspection or their purchase or copying by digital means. 12. "Access Oakland Product" means any specially packaged public record, information or product, developed pursuant to MCL 15.441 et seq., for the purpose of making public records immediately available for public inspection or their purchase or copying by digital means, and available via the County's website. 1.3. "Consultants, Contractors or Subcontractors" mean entities under contract to Public Body who use Access Oakland Products and/or GIS Data in or for performance of services pursuant to their contract with Public Body. 1.4. "Third Party" means a person who requests Access Oakland Products and/or GIS Data from Public Body and is not a Public Body entity or a Consultant, Contractor or Subcontractor performing services for Public Body. 2. OAKLAND COUNTY RESPONSIBILITIES 2.1. The County agrees to provide Public Body, without fee or cost, with data available as GIS Data and/or Access Oakland Products in retrievable form for public purposes permitted by law, including but not limited to assessing, planning, zoning, property inspection, economic or community development, public safety, public works, parks and recreation, and engineering. 3. PUBLIC BODY RESPONSIBILITIES 3.1. All of the Access Oakland Products and GIS Data, including but not limited to text, data, photographs, maps, images, graphics, audio and video clips, trademarks, logos and service marks (collectively the Content) are owned by the County or licensed to the I.T. Services — Data Sharing Exhibit Rev. January 2017 County by Third Parties who own the Content. The Content is protected by copyright, trademark and other intellectual property law. Public Body will cooperate promptly with any reasonable request by the County in any investigation of possible infringement of any applicable copyright or other proprietary right related to Public Body's use of Access Oakland Products and/or GIS Data. 3.2. All requests for GIS data and/or Access Oakland Products for the uses specified in Paragraph 2.1 shall be made on behalf of Public Body by a designee of Public Body. 3.3. Requests for GIS Data will be submitted to the One Stop Shop, Oakland County, Michigan and requests for Access Oakland Products will be submitted to Access Oakland's Account Services website. Either Party to this agreement may designate another individual to make or receive such requests by providing prior written notice. 3.4. Public Body will only use GIS Data and/or Access Oakland Products provided by the County under this Agreement in the performance of Public Body's authorized and permitted duties. 3.5. Public Body shall require any and all of its Consultants, Contractors or Subcontractors who, on behalf of Public Body, want access to GIS Data and/or Access Oakland Products described in this Agreement to execute a written agreement by which Public Body's Consultants, Contractors or Subcontractors agree to the provisions in the following subparagraphs. Public Body shall provide an original of the fully signed and executed agreement described in this paragraph to the County prior to the Public Body's Consultants, Contractors or Subcontractors accessing the GIS Data and/or Access Oakland Products. 3.5.1 Public Body's Consultants, Contractors or Subcontractors shall be bound by the terms and conditions of this Agreement; 3.5.2 Public Body's Consultants, Contractors or Subcontractors shall refrain from using the GIS Data and/or Access Oakland Products for any purpose except those authorized by Public Body in relation to the performance of its official duties; and, 3.5.3 Public Body's Consultants, Contractors or Subcontractors shall return to Public Body all copies of GIS Data and/or Access Oakland Products, regardless of their form or method of storage, upon the completion or termination of its consulting, contracting or subcontracting relationship with Public Body and/or the completion of its assigned tasks or duties and/or termination of this Exhibit. 3.6. Public Body shall comply with all of the provisions in MCL 15.443(1)(d). Except as provided in section 3.5 above, Public Body agrees that it shall refrain from providing GIS Data and/or Access Oakland Products to Third Parties, as that term is defined in MCL 15.442(i). Public Body shall refer all other requests, not related to this Agreement, to I.T. Services — Data Sharing Exhibit Rev. January 2017 purchase or otherwise acquire GIS Data and/or Access Oakland Products to Oakland County. 4. LICENSED USE AND ACCESS 4.1. County grants to Public Body a nonexclusive license to use County developed software applications, if any, needed to receive this I.T. Service. This license cannot be provided to any other party without County's advance written consent. LT. Services — Data Sharing Exhibit Rev. January 2017 EXHIBIT XHI I.T. SERVICES AGREEMENT PICTOMETRY LICENSED PRODUCTS INTRODUCTION Pictometry Licensed Products offers a Geographic Information System (GIS) solution that allows authorized users to access Pictometry-hosted high -resolution, orthogonal and oblique imagery. County entered into a contract with Pictometry International Corp. ("Pictometry"), which contains several license agreements ("License Agreements") that are attached and incorporated into this Exhibit as Attachment A. The License Agreements permit County access to and use of the Pictometry Licensed Products that are described in the License Agreements. The License Agreements also allow the County to provide Public Body with access to and use of Pictometry Licensed Products that are specified in the Pictometry Authorized Subdivision Agreement ("Licensed Products"), which is attached and incorporated into this Exhibit as Attachment B. The Parties desire for Public Body to be authorized to access and use the Licensed Products subject to the applicable licenses and conditions stated in this Exhibit. County will provide Public Body with access to the Licensed Products without Public Body having to purchase the Licensed Products. 1. OAKLAND COUNTY RESPONSIBILITIES I.I. Access and Use. County shall provide Public Body with access to Licensed Products without fee or cost to Public Body. County will only provide Public Body with access to the Licensed Products when the Pictometry Authorized Subdivision Agreement or an equivalent agreement is in effect. 1.2. Access Manaeement. County will provide Public Body with access to the Licensed Products through County's Service Center. 1.3. Administration of Pictometry Authorized Subdivision Aereement. After Public Body signs and provides the County with the signed original Pictometry Authorized Subdivision Agreement (Attachment B) in accordance with paragraph 2.1, County shall provide the Pictometry Authorized Subdivision Agreement signed by Public Body to Pictometry for its signature. After Pictometry signs and provides the Pictometry Authorized Subdivision Agreement to County, County will provide a copy of the fully executed Pictometry Authorized Subdivision Agreement to Public Body. 1.4. Administration of Pictometry Authorized Sub -User Avreement. After Public Body provides County with the signed original Pictometry Authorized Sub -User Agreement (which is attached and incorporated into this Exhibit as Attachment C) in accordance with paragraph 2.2, County shall provide the Pictometry Authorized Sub -User Agreement signed by the contractor to Pictometry for its signature. After Pictometry signs and provides the I.T. Services — Pictometry Licensed Products Rev. January 2017 Pictometry Authorized Sub -User Agreement to County, County will provide a copy of the fully executed Pictometry Authorized Sub -User Agreement to Public Body. Public Body shall provide a copy of the fully executed Pictometry Authorized Sub -User Agreement to the contractor. 2. PUBLIC BODY RESPONSIBILITIES 2.1. Execution of Pictometry Authorized Subdivision Agreement. Prior to County providing Public Body with access to the Licensed Products, Public Body shall sign and provide the County with the signed original Pictometry Authorized Subdivision Agreement (Attachment B). 2.2. Execution of Pictometry Authorized Sub -User Agreement. County may provide access to the Licensed Products to a contractor of the Public Body solely for the purpose of allowing contractor to fulfill its contractual obligations to Public Body. Prior to County providing access to the Licensed Products to a contractor of Public Body, Public Body shall provide the contractor with a copy of the License Agreements and the Pictometry Authorized Sub - User Agreement, the contractor shall sign and provide the Public Body with the signed original Pictometry Authorized Sub -User Agreement (Attachment C), and Public Body shall provide the County with the signed original Pictometry Authorized Sub -User Agreement. 2.3. Public Bodv Compliance. Public Body shall comply with the terms and conditions in this Exhibit, the Pictometry Authorized Subdivision Agreement, the License Agreements, any new agreement mentioned in paragraph 2.5, and any applicable laws, rules, and regulations when accessing or using the Licensed Products. Public Body's access and use of the Licensed Products may be suspended or terminated if County is in breach of the License Agreements or if Public Body is in breach of this Exhibit, the Pictometry Authorized Subdivision Agreement, the License Agreements, any new agreement mentioned in paragraph 2.5, or any applicable laws, rules, and regulations when accessing or using the Licensed Products. Public Body acknowledges and agrees that it has received and reviewed the License Agreements. 2.4. Amendments to License Agreements. County shall provide Public body with all applicable amendments to the License Agreements. In order to access and use the Licensed Products, Public Body shall agree to and comply with any and all amendments to the License Agreements. In order for a contractor of the Public Body to access and use the Licensed Products, Public Body shall provide the contractor with any and all amendments and the contractor shall agree to and comply with any and all amendments to the License Agreements. 2.5. New Agreements. County may enter into new License Agreements in the future with Pictometry involving the Licensed Products. New License Agreements may require Public Body or a contractor to agree to and sign (if necessary) new Pictometry Authorized Subdivision Agreements, Pictometry Authorized Sub -User Agreements, License I.T. Services — Pictometry Licensed Products Rev. January 2017 Agreements, or other equivalent or related agreements, in order to access and use the Licensed Products. Any new Pictometry Authorized Subdivision Agreements, Pictometry Authorized Sub -User Agreements, License Agreements, or other equivalent or related agreements that are agreed to or signed (if necessary) by Public Body or a contractor are incorporated into this Exhibit. 2.6. Future Standards and Guidelines. County may, and reserves the right to, implement future standards and guidelines as needed for use of the Licensed Products, including but not limited to, limiting the number of Public Body's or a contractor's authorized user accounts. In order to access and use the Licensed Products, Public Body or the contractor shall agree to and comply with new or different standards or guidelines that are provided to Public Body. Public Body shall provide any new or different standards or guidelines to its contractors. 2.7. Account Notification Requirements. Public Body shall immediately inform County via the Service Center if any employee or contractor of Public Body is no longer employed by the Public Body, no longer requires access to the Licensed Products, or breaches this Exhibit, the Pictometry Authorized Subdivision Agreement, the Pictometry Authorized Sub -User Agreement, the License Agreements, any applicable amendments to those agreements, or any new agreement mentioned in paragraph 2.5. County may require Public Body to verify its inventory of active Public Body and contractor user accounts periodically. 3. LICENSED USE AND ACCESS 3.1. County grants to Public Body a nonexclusive license to use County developed software applications, if any, needed to receive this T.T. Service. This license cannot be provided to any other party without County's advance written consent. I.T. Services — Pictometry Licensed Products Rev. January 2017 Resolution #17034 February 15, 2017 Moved by Fleming supported by McGillivray the resolutions (with fiscal notes attached) on the amended Consent Agenda be adopted (with accompanying reports being accepted). AYES: Crawford, Dwyer, Fleming, Gershenson, Gingell, Hoffman, Jackson, Kochenderfer, Kowall, Long, McGillivray, Middleton, Quarles, Spisz, Taub, Tietz, Weipert, Woodward, Zack, Berman, Bowman. (21) NAYS: None. (0) A sufficient majority having voted in favor, the resolutions (with fiscal notes attached) on the amended Consent Agenda were adopted (with accompanying reports being accepted). I HPAPPYAPPROVE THIS RESOLUTION CHIEF DEPUTY COUNTY EXECUTIVE ACTING PURSUANT TO MCL 45.559A (7) STATE OF MICHIGAN) COUNTY OF OAKLAND) I, Lisa Brown, Clerk of the County of Oakland, do hereby certify that the foregoing resolution is a true and accurate copy of a resolution adopted by the Oakland County Board of Commissioners on February 15, 2017, with the original record thereof now remaining in my office. In Testimony Whereof, I have hereunto set my hand and affixed the seal of the County of Oakland at Pontiac, Michigan this 151h day of February, 2017. Lisa Brown, Oakland County