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Home My WebLink AboutResolutions - 2021.10.13 - 3492740AKLANDF!! COUNTY M ICHIGAN BOARD OF COMMISSIONERS October 13, 2021 MISCELLANEOUS RESOLUTION #21-401 Sponsored By: Kristen Nelson IN RE: Salary Administration Plan 3rd Quarterly Report for FY 2021 Chairperson and Members of the Board: WHEREAS the 3rd Quarterly Report for FY 2021 identifies the job studies conducted and the salary grade changes recommended by the Human Resources Department through the month of August 2021; and WHEREAS this report creates five (5) new classifications impacting five (5) full-time eligible (FTE) positions; and WHEREAS this report changes the salary grade of one (1) classification, impacting three (3) FTE positions; and WHEREAS the General Fund/General Purpose impact is $26,912 for FY 2022 - FY 2024; and WHEREAS the Proprietary Fund impact is $20,773 for FY 2022 - FY 2024. NOW THEREFORE BE IT RESOLVED that the Oakland County Board of Commissioners authorizes implementation of the Salary Administration Plan 3rd Quarterly Report for FY 2021, to be effective October 9, 2021. BE IT FURTHER RESOLVED to change the salary grade of the following classifications: Classification From Grade To Grade Committee Coordinator 115 117 BE IT FURTHER RESOLVED to create the following new classifications Classification Salary Plan Salary Grade ELSA Status Case Management Accounting Specialist UN1 114 Non -Exempt WRC Assistant Billing Supervisor UNI 118 Non -Exempt Supervisor Case Management UNI 120 Non -Exempt Retirement Team Lead UNI 123 Non -Exempt Supervisor Employee Benefits & Wellness UNI 125 Exempt BE IT FURTHER RESOLVED that the FY 2022-2024 Budget be amended in the attached Schedule A. Chairperson, the following Commissioners are sponsoring the foregoing Resolution: Kristen Nelson. "id Date: October 13, 2021 David Woodward, Commissioner abAu Date. October 14, 2021 Hilarie Chambers, Deputy County Executive II �f Date: October 15, 2021 Lisa Brown, County Clerk / Register of Deeds COMMITTEE TRACKING 2021-10-05 Legislative Affairs & Government Operations - recommend to Board 2021-10-13 Full Board VOTE TRACKING Motioned by Commissioner Gary McGillivray seconded by Commissioner Christine Long to adopt the attached Budget Amendment: Salary Administration Plan 3rd Quarterly Report for FY 2021. Yes: David Woodward, Michael Spisz, Karen Joliat, Kristen Nelson, Eileen Kowall, Christine Tong, Philip Weipert, Gwen Markham, Angela Powell, Thomas Kuhn, Charles Moss, Marcia Gershenson, Adam L. Kochenderfer, Yolanda Smith Charles, Charles Cavell, Penny Luebs, Janet Jackson, Gary McGillivray, Robert Hoffman (19) No: None (0) Abstain: None (0) Absent: Commissioner Miller III, Commissioner Gingell (2) The Motion Passed. ATTACHMENTS 1. Schedule A_FY202I 3rd Quarterly Report 2. FY2021 3rd Quarterly Report Packet STATE OF MICHIGAN) COUNTY OF OAKLAND) I, Lisa Brown, Clerk of the County of Oakland, do hereby certify that the foregoing resolution is a true and accurate copy of a resolution adopted by the Oakland County Board of Connnissioners on October 13, 2021, with the original record thereof now remaining in my office. In Testimony Whereof, I have hereunto set my hand and affixed the seal of the Circuit Court at Pontiac, Michigan on Friday, October 13, 2021. Lisa Brown, Oakland Counly Clerk/Register of Deeds SCHEDULE OAKLAND COUNTY, MICHIGAN AMENDMENT TO THE COUNTY EXECUTIVE'S RECOMMENDATION To record the Compensation Budget Salary and Fringe Benefit Increase for FY2022-2024 - HUMAN RESOURCES -SALARY ADMINISTRATION PLAN. 3RD Quarter Report I FY 2022-2024 R/E 4Fund Name Division Name Fund # Division # Program # Account # Account Title Amendment G/F G/P SALARY AND FRINGE BENEFIT ADJUSTMENTS E General Fund Non Departmental 10100 9090101 196030 740037 Classification and Rate Change (26,912) E General Fund Board of Commissioners Admin 10100 5010101 180010 702010 Salaries Regular 3,905 E General Fund Board of Commissioners Admin 10100 5010101 180010 722900 Fringe Benefit Adjustment 1,367 E General Fund Board of Commissioners Admin 10100 5010101 180010 702010 Salaries Regular 3,905 E General Fund Board of Commissioners Admin 10100 5010101 180010 722900 Fringe Benefit Adjustment 1,367 E General Fund Board of Commissioners Admin 10100 5010101 165015 702010 Salaries Regular 3,674 E General Fund Board of Commissioners Admin 10100 5010101 165015 722900 Fringe Benefit Adjustment 1,286 E General Fund Circuit Court Civil Criminal 10100 3010301 121130 702010 Salaries Regular 3,374 E General Fund Circuit Court Civil Criminal 10100 3010301 121130 722900 Fringe Benefit Adjustment 1,181 E General Fund Circuit Court Civil Criminal 10100 3010301 121130 702010 Salaries Regular 5,076 E General Fund Circuit Court Civil Criminal 10100 3010301 121130 722900 Fringe Benefit Adjustment 1,777 Total Expenditures $ - FRINGE BENEFITS (67800) SALARY AND FRINGE BENEFIT ADJUSTMENTS E Fringe Benefits Non Departmental 67800 9011501 183190 796500 Budgeted Equity Adjustments (13,266) E Fringe Benefits HR Employee Benefits 67800 1050411 183160 702010 Salaries Regular 4,843 E Fringe Benefits HR Employee Benefits 67800 1050411 183160 722900 FB Adjustment 1,695 E Fringe Benefits HR Retirement Administration 67800 1050520 183165 702010 Salaries Regular 4,984 E Fringe Benefits HR Retirement Administration 67800 1050520 183165 722900 FB Adjustment 1,744 Total Expenses $ - FND63900 Drain Equipment R Drain Equipment WRC Administration 63900 6010101 149760 631869 Reimbursement Salaries 7,507 Total Revenues $ 7,507 E Drain Equipment WRC Administration 63900 6010101 149760 702010 Salaries Regular 5,561 E Drain Equipment WRC Administration 63900 6010101 149760 722900 FB Adjustment 1,946 Total Expenses $ 7,507 FNDS8410 Evergreen Farmington Sewage Disposal System R Evergreen Farmington SDS WRC Administration 58410 6010101 149030 632086 Sewage Disposal Service 7,507 Total Revenues $ 7,507 E Evergreen Farmington SDS WRC Administration 58410 6010101 149030 771638 Drain Equipment Labor 7,507 Total Expenses $ 7,507 ND cout4v EP0RT TN Fog FY2021 TRATION RD aUARTER�l R SA► ARY AD�NN►5 �pNTENTs �isceliane°us Resolutkon Background t Recommen63t60ns Human Resources De, en 6e d Changes Reasons for Recomnen de ng position D°sty N Illustrative New Classificat Ions ase{0rFY2021.202 lob pescrip V . tons for Benefit Incre d Fringe COmpensadon budget Salary an Schedule A' HUMAN RESOURCES OAKLAND COUNTY EXECUTIVE DAVID COULTER Brittani Anthony, Director Human Resources TO: David R. Woodward, Chairman, Board of Commissioners Kristen Nelson, Chair, Legislative Affairs & Government Operations Committee FROM: Heather Mason, Supervisor Human Resources DATE: September 1, 2021 RE: Salary Administration Plan 31 Quarterly Report for FY2021 Attached is a resolution to approve the Salary Administration Third Quarterly Report for FY21. This report implements changes to salary grade placements for non -represented classifications based on the Point Factor evaluations of the duties, responsibilities, and requirements of the classifications. This report includes salary grade review studies that have been completed between June and August, 2021. On the pages following, you will find information regarding the recommended change in factors for existing classifications, the recommended salary grade placement for new classifications, an illustrative costing of each position change, the draft job descriptions for the new classifications, as well as the Schedule A financial report from Fiscal Services. Thank you for your consideration. 2100 Pontiac Lake Road I L. Brooks Patterson Building 41 W I Waterford, MI 48328 1 Fax (248) 452-9172 1 OakGov.com P�2p21 OpK�NIRD cREPORT FOR M14\5Iojj oNjN\RO Q GROUNq Sp�pRY pti RT \\ - BPBR neW p p meet a to \mp\e p°ducted p659 M c us Sa ousReso\ut &rassif\caa �etre�lo \any aPprOved M\sc the CO p\a° rep\ace fro oepartment mer\ts• It requ\r cs a mrr ss\oners resu\t�n� scOodu ted Board of �O\any grade p\a an Resources grade p\ace o\ reJ\ew rO�e any BA�K�'RG�NO the Oa\c\a°yduat oft yst cofNtcact w\t g6 e Num ea\ Process ns l�G Co mmss\oner a\ V for costzpass f\ca rOn D ember?&p20,ri.kcatl eua \n� nnaeact\ces�ncel9 for re�\e Goa ment0PetheBO3V 1Bo getsPedi'c ha ee° on ec c\a ro P r a ve d 2 sb compe05 ernent Pavr�h cb bad bee n plan PrOv;a atrve P�a\C G Gomn��tco ta\ned in the \ appeal stePResources by at\onP\an, r Adm\n\strarOorttotbeaetmentl�t�ve�undsare de an addtrontotheNumuesttothe\6b pdm 2 theSa\ay uarterl4rePykesoUrcespep m\nge{fe sa\aNV t\nwr\tng {erthere,f r\yReP°rt• per der\y pre5eotatrby the Kum e \e el PrrOr t ws co end\ng a cha g 5ubm\t {; ahe requesn,Lbe next Quarte auCngthenaeachangU\tngfromthesere�\eartmentis no -e vbirtteehayrPan \areathen\nc\udea. rec°mmechanoo re ounces �eP rnSto apP ee She Go anon Re\l ana rate uman Res \ogees w sGG Comm tt e No Bea\u where the er\' OVemPdtothelP made byth \e Cases v dea Depth\ch\spr \ Deerm\nat10ns , D eaau mon Rev\ew pa OAKLAND COUNTY SALARY ADMINISTRATION THIRD QUARTERLY REPORT FOR FY2021 PART III - HUMAN RESOURCES DEPARTMENT RECOMMENDATIONS Department/Division Classification # Of Positions Current Grade Proposed Grade Board of Commissioners/Administration Committee Coordinator 3 UNI/115 UNI/117 Water Resources Commissioner/Administration WRC Billing Coordinator to WRC Assistant Billing Supervisor (New Classification) 1 UNI/117 1, UNI/118 Circuit Court Civil Criminal Division Circuit Court Records Specialist to Case Management Accounting Specialist 1 UNI 112 / i UNI 114 / (New Classification) Circuit Court / Civil Criminal Division Office Supervisor II to Supervisor Case Management (New Classification) 1 UNI/117 UNI/120 Human Resources/Benefits Administration Human Resources Analyst Senior to Retirement Specialist Lead (New Classification) 1 UNI/120 UNI/123 Human Resources/Benefits Administration Supervisor Human Resources to Supervisor Employee Benefits & Wellness 1 UNI/124 UNI/125 (New Classification) � OAKLAND COUNTY SALARY ADMINISTRATION SECOND QUARTERLY REPORT FOR FY2021 PART IV- REASONS FOR RECOMMENDED CHANGES Department/Division Classification Board of Commissioners/ Committee Coordinator Administration Water Resources WRC Billing Coordinator to WRC Commissioner/ Assistant Billing Supervisor Administration (New Classification) Circuit Court Records Specialist to Case Circuit Court / Management Accounting Specialist Civil Criminal Division (New Classification) Explanation of Factor Changes Description Increase Factor 3, People from 4 to 5 to accurately reflect influences others in favor of a course of action; may enforce Board Rules and Roberts Rules of Order and Open Meetings Act. Ensures meetings are progressing in line with Roberts Rules of Order and the Board Rules. Increase Factor 6, Education from 3 to 4 to accurately represent the position requires an Associate's degree in Business Administration, Public Administration, Computer Science, Political Science, or closely related field of study. Increase Factor 8, Communications from 4 to 5 to accurately represent the position speaks informally to groups of employees, staff in other organizations. Answers inquiries in -person and by phone from press, general public and County department staff providing information regarding schedules and committee agendas, composes original reports, prepares meeting agendas, and transcribes meeting minutes. Increase Factor 3, People from 4 to 6 to accurately reflect supervises or leads others by determining work procedures, assigning duties, maintaining harmonious relations, and promoting efficiency. Instructs, assigns, schedules, checks the work of billing staff employees. Orients and trains new employees. Increase Factor 10, Complexity of Workfrom 4 to 6 to accurately reflect performs supervisory work involving policy and guidelines, solving both people and work -related problems. Increase Factor 4, Assets Responsibility, from 2 to 3 to accurately represent that the position is responsible for achieving moderate economics and/or preventing moderate losses through the handling of moderate amounts of money. Increase Factor 5, Experience, from 5 to 6 to accurately represent thatthis position requires at leastthree years of experience. Increase Factor 7, Mathematical Requirements, from 2 to 4 to accurately represent that this position uses mathematics involving the practical application of percentages, ratios and proportions to provide statistics to the court for account purposes. Increase Factor 13, Equipment Usage, from 2 to 3 to accurately represent that this position uses equipment requiring moderate instruction and experience such as word processing, spreadsheets and a number of custom applications unique to the court. Increase Factor 2, Data Responsibility, from 5 to 6 to accurately represent that the position coordinates or determines time, place or sequence of operations or actives based on analysis of data/information. Increase Factor 4, Assets Responsibility, from 2 to 3 to accurately represent that the position is responsible for achieving moderate economics and/or preventing moderate losses through the handling of moderate amounts of money. Increase Factor 7, Mathematical Requirements, from 2 to 4 to accurately represent that this position uses mathematics involving the practical application of percentages, ratios, and proportions to provide court statistics for Circuit Court / Office Supervisor II to Supervisor Case case evaluation and state reporting purposes. Civil Criminal Division Management (New Classification) Increase Factor 8, Communications Requirement, from 4 to 5 to accurately represent that the position is requiredto speak informally to groups of staff, general public, other agencies and reads journals, manuals and professional publications to research and resolve problems within the case management office. Increase Factor 9, Judgement Requirements, from 3 to 5 to accurately represent that the position is responsiblefor the actions for other requiring development of procedures and constant decisions affecting subordinate works, customers, clients and the general public. Increase Factor 10, Complexity of Work, from 5 to 6 to accurately represent that this position performs supervisory work involving policy, guidelines and solving both people and work problems. Increase Factor 2, Data Responsibility, to indicate that this position coordinates the activities of the Retirement Board based on analysis of information received from staff, retirees, administration, and/orthe Retirement Board. Human Resources Analyst Senior to Increase Factor3, People Responsibility, to reflectthatthis position supervises lower -level staff, aswell as counsels Human Resources / Retirement Specialist Lead the Retirement Board through explanation and makes recommendations on appropriate actions based ontechnical Benefits Administration (New Classification) expertise. Increase Factor 10, Complexity, to reflect thatthis position performs supervisory work involving policy & guidelines and is called upon to solve both people and work -related problems. Supervisor Human Resources to Increase Factor 2, Data Responsibility, to reflect that this position plans or directs others in the sequence of Human Resources / Supervisor Employee Benefits& operations or activities for open enrollment, health screenings, and wellness programs based on the analysis of data Benefits Administration Wellness (New Classification) and may implement and report on operations and activities. Part IV page 2 OAKLAND COUNTY SALARY ADMINISTRATION THIRD QUARTERLY REPORT FOR FY2021 ��— PART V - ILLUSTRATIVE COSTING CURRENT PROPOSED Biweekly % Position # Fund Classification Plan Grade Step Biweek Classification Plan Grade Step Biweek Difference change 5010101-02568 GF/GP Committee Coordinator UNI 115 84 2,401,19 Committee Coordinator UNI 117 72 2,551,38 150,19 6% 5010101-01688 GF/GP Committee Coordinator UNI 115 84 2,401.19 Committee Coordinator UNI 117 72 2,551.38 150,19 60/, 5010101-00910 GF/GP ICommittee Coordinator UNI 115 72 2,314.19 Committee Coordinator UNI 117 60 2,455.50 141.31 6% 6010115-11463 PR IWRC Billing Coordinator UNI 117 36 2,263.65 WRC Assistant Billing Supervisor UNI 118 48 2,477,54 213,89 9% 3010301-07315 GF/GP I Circuit Court Records Specialist UNI 112 84 2,074,23 Case Management Accounting Specialist UNI 114 72 2,204.00 129.77 6% 3010301-01113 GF/GP Office Supervisor II UNI 117 84 2,647.31 Supervisor Case Management UNI 120 60 2,842.54 195.23 7% 1050520-02232 PR Supervisor Human Resources UNI 124 84 3,725.04 Supervisor Employee Benefits & Wellness UNI 125 84 3,911.31 186 27 5% 1050515-09579 PR I Human Resources Analyst Senior UNI 120 + 84 3,064.62 Retirement Specialist Lead UNI 123 60 3,290.58 225.96 7% ND LouN" RSV REpo�I EORFV2®21 ONOp oN 5 GONE QUpWIS s SPIPR`� poM`N`S,VRPv\ V{,DRP 1o6��SCR\pZ\ON 1he5e p PRE rter\V {report e created as aratr\n p\an\Qaa aer\V Rep°rt• r e� cta55`{`cat °nst o{ the Sa\an Pdm r s{or 31 V ter the adoPt`On 'og �S�R\pi�ONs e dlJ\°h d e�tr\Ptay �e rep\sed of �rsth rd Yre core phis 5ectk°n of °{{ic a\ a drafts are n DRAFT 8-11-21 OAKLAND COUNTY MICHIGAN Class Title: CASE MANAGEMENT ACCOUNTING SPECIALIST Department: Circuit Court —Civil / Criminal Division Reports To: Supervisor Case Management FLSA Status: Non -Exempt Salary Plan: UNI/114 GENERAL SUMMARY Is responsible for performing accounting functions for the Circuit Court Case Evaluation Program. Maintains and processes the case evaluation program cash register, ledgers, case evaluator payments. Appoints case evaluators, provides instruction to case evaluators, and analyzes computer systems and reportsforthe case evaluation program. Assists private attorneys, prosecutors, and citizens by providing information regarding procedures involved in the scheduling, filing, and processing of Circuit Court cases and legal documents. Utilizes current Countywide and/or department specific software to complete assignments. SUPERVISION EXERCISED Functions as a lead worker over clerical case evaluation staff. May assist in new employee training and orientation. ESSENTIAL JOB FUNCTIONS Maintains the case evaluation cash register including balancing the cash register and online payments, creates transmittal forms and ledges for the Treasury Department, and maintaining deposit records. Processes refunds as needed. Processes District Court and Probate Court payments utilizing the county financial system. Researches and resolves billing discrepancies. Remedies discrepancies by adding or removing fees. Reviews, tracks and processes NSF checks and contacts offending attorneys and pro se litigants by mail. Maintains communication with Corporation Counsel regarding collection efforts. Manages show cause hearing notices for failure to pay case evaluation fees and reconciliation of accounts. Randomly appoints case evaluators, ensures availability for panel assignments, and enters assignments in the computer system. Accommodates changes in the assignment of case evaluators as needed and secures substitutes when a conflict arises. Instructs case evaluators on policies and procedures regarding case evaluation. Analyzes computer systems and reports to determine status of cases to adjust daily schedule CLASS TITLE: CASE MANAGEMENT ACCOUNTING SPECIALIST for more efficient use of case evaluator's time. Assists private attorneys, prosecutors, and citizens by providing information regarding procedures involved in the scheduling, filing, and processing of Circuit Court cases and legal documents. Generates award sheets for case evaluation and generates payment ledgerforthe case evaluator payments. Works with the Oakland County Bar Association to confirm case evaluation requirements and areas of expertise. Answers telephone calls from attorneys, court staff, and the general public, usually in regard to the case evaluation process. Reviews periodic reports of cases for future appearance dates. For case evaluation determines the appropriate number of panels to create in the computer system and makes adjustments as necessary. Researches information and gathers data regarding case evaluation processes, fees, fines and costs, court date issues and docket concerns in order to make a response recommendation to the appropriate coordinator. Assists with Probate Court inquiries. Utilizes current Countywide and/or department specific software to complete assignments. ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS Ability to communicate to accurately convey information. WORKING CONDITIONS Work is performed in a typical office environment. IMPORTANT NOTE: The primary purpose of this job description is to set a fair and equitable salary range for this job classification. Generally, only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties and responsibilities will be assigned by the supervisor. EXPERIENCE, TRAINING, KNOWLEDGE, SKILLS & ABILITIES A. REQUIRED MINIMUM QUALIFICATIONS 1. Be a high school graduate or have a certificate of successful completion of the General Educational Development Test. 2. Have three (3) years of full-time clerical experience in a legal or law enforcement setting. 3. Pass the complete examination, including the employment medical, established for this CLASS TITLE: CASE MANAGEMENT ACCOUNTING SPECIALIST class. 4. Successfully complete the six month probationary period. B. ADDITIONAL DESIRABLE QUALIFICATIONS 1. Considerable knowledge of Circuit Court rules, laws, practices, and procedures. 2. Considerable ability to perform legal clerical activities. 3. Considerable ability to work successfully and tactfully with judges, judicial staff, court personnel, attorneys, general public, and pro se litigants. 4. Considerable knowledge of modern office practices and procedures, including personal computers and county -standard software applications. S. Considerable ability to follow oral and written instructions. 6. Considerable ability to maintain workflow concentration in spite of constant interruption. 7. Reasonable abilityto make general decisions in accordance with departmental policies and procedures. 8. Reasonable ability to utilize current word processing, spreadsheet, database, e-mail and Internet software. 3 DRAFT 08/1S/21 OAKLAND COUNTY MICHIGAN CLASS TITLE: RETIREMENT SPECIALIST LEAD DEPARTMENT: Human Resources REPORTS TO: Administrator Human Resources FLSASTATUS: Non -Exempt SALARY PLAN: UNI/121 GENERAL SUMMARY Responsible for highly complex functions of Human Resources work involved with the administration of the Oakland County Merit System. Serves as a unit leader over one or more special programs. serves as Assistant Secretary to the Retirement Board and the Voluntary Employees' Beneficiary Association Board (VEBA). SUPERVISION EXERCISED Functions as a working supervisor over Retirement unit staff by determining work procedures, assigning duties, maintaining harmonious relations, and promoting efficiency. ESSENTIAL JOB FUNCTIONS Ensures communications to employees and retirees of retirement benefit changes are conducted in an efficient, timely, and effective manner. Meets with employees to discuss Defined Benefit, Defined Contribution and Deferred Compensation Plan separations and distribution options. Responds to general retirement benefit questions from employees, retirees and beneficiaries. Acts as a liaison with Fidelity and ICMA on questions relating to the deferred compensation and defined contribution retirement plans. Prepares retirement information for employees retiring from the County and as needed submits defined benefit plan paperwork to the Retirement Board. Monitors disability retirement. Confers with employees, arranges independent medical examinations, and verifies short and long term disability. Coordinates and oversees the preparation of the annual actuarial report. CLASS TITLE: RETIRMENT SPECIALIST LEAD Receives and prepares responses to subpoenas related to retirement. Coordinates and oversees the preparation of reports and special studies. Works with Information Technology on the development of various reports and data systems necessary for the implementation and operation of the County retirement plans. Coordinates and oversees the preparation and maintenance of the Retirement Handbook, the rules for the Defined Contribution and Defined Benefit Plans, the investment policy statements, the investment guidelines, and other documents required by the Retirement Board. Acts as Assistant Secretary for the Retirement Board and for the Voluntary Employees' Beneficiary Association Board. Keeps official minutes and Board correspondence, and as needed interacts with other County departments. Responsible for updating and maintaining the Retirement related sections of the Human Resources website. Utilizes current Countywide and/or department specific software to complete assignments. ESSENTIAL MENTAL AND PHYSICAL REQUIREMENTS Ability to communicate to accurately convey information using tact & diplomacy. WORKING CONDITIONS Work is performed in a typical office environment. IMPORTANT NOTE: The primary purpose of this job description is to set a fair and equitable salary range for this job classification. Generally, only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties and responsibilities will be assigned by the supervisor. REQUIRED MINIMUM QUALIFICATIONS 1. Possess a Bachelor's Degree from an accredited college or university with a preferred major in Business Administration, Public Administration, Psychology, Sociology, or other related field of study; AND 2. Have had at least five (5) years of full-time work experience specializing in employee benefits administration. 2 CLASS TITLE: RETIRMENT SPECIALIST LEAD NOTE: Applicants possessing transcripts from a college or university outside of the United States will be required to provide documentation of degree equivalency from a member of the National Association of Credential Evaluation Services(http://naces.org/members.html). The degree evaluation will be required for application processing. 3. Pass the complete examination, including the employment medical, established for this classification. 4. Successfully complete the six (6) month probationary period. ADDITIONAL DESIRABLE QUALIFICATIONS 1. Certified Employee Benefits Specialist (CEBS). 2. Possession of the CP or PHR designation. 3. Working knowledge and familiarity with ERISA, FMLA, Disability, EBSA, COBRA, HIPAA, Section 125 plans, regulations regarding employee benefit issues and privacy requirements. 4. Highly organized with a strong attention to detail. 5. Strong customer service skills. 6. Ability to handle confidential and sensitive information in a professional manner. 7. Works well under pressure and tight deadlines. 8. Excellent verbal and written communication skills. 9. Ability to be self -directed while working under tight deadlines. 10. Strong analytical and problem -solving skills. 11. Excellent influence, interpersonal, communication, problem solving, and follow-through skills. 12. Ability to effectively manage and prioritize multiple tasks and deadlines simultaneously with minimum supervision. 13. Ability to function independently and problem solve with minimal direction. 14. Proficient in HRIS systems, preferably Workday. 15. Proficient in MS Office products to include Word, Excel, and PowerPoint. 16. Strong analytical and critical thinking skills. 3 CLASS TITLE: RETIRMENT SPECIALIST LEAD 17. Demonstrated proficiency in the use of MS Office products. 18. Strong attention to detail. DRAFT 8-11-21 OAKLAND COUNTY MICHIGAN Class Title: SUPERVISOR CASE MANAGEMENT Department: Circuit Court / Civil Criminal Division / Case Management Reports To: Chief Civil/Criminal Division ELSAStatus: Non -Exempt Salary Plan: UNI/121 GENERAL SUMMARY Plans, assigns, directs, and coordinates the work of a group of assigned lower -level clerical employees. Oversees and manages the case management office daily functions, including the case evaluation schedule. Prepares statical reports pertaining to case evaluation and docket management. Performs administrative liaison duties between lower -level clerical employees and administrative personnel. Attends and participates in various clerical, technological and administrative meetings. Utilizes current Countywide and/or department specific software to complete assignments. SUPERVISION EXERCISED Functions as a supervisor over a group of lower -level clerical employees. Instructs, assigns, schedules, checks, and appraises performance. Participates in decisions to hire, discipline, discharge, and award pay increases and/or promotions. ESSENTIAL JOB FUNCTIONS Plans, assigns, directs and coordinates the work of assigned lower level clerical employees directly and through intermediate leaders providing technical and general clerical support fora division, section or unit of a department. Participates in general personnel activities for assigned clerical employees such as employee selection and evaluation, recommendation of promotions and merit increases, monitoring attendance, approvingtime off and recommending disciplinary action. Oversees the civil, domestic and probate mediation programs processing of orders and mailings. Review and approves mediator applications. Reviews and monitors mediator training deadlines. Monitors and processes thejudges monthly pending caseload report and spreadsheets. Processes requests for reassignment, consolidation, disqualification and docket adjustment of cases. Schedules and coordinates case management staff zoom hearings. Processes case evaluation statistics, creates case evaluation schedule for future dates, and schedules outside hearings for outside courts and CLASS TITLE: SUPERVISOR CASE MANAGEMENT probate. Participates in the implementation of new procedures and as requested attends meetings regarding operational issues of the court. Performs liaison duties between lower level clerical employees and administrative personnel. Answers a variety of public inquiries about divisional procedures by giving out information requiring general interpretations and familiarity with divisional operations. Resolves job related problems or conflicts in work assignments or work schedules of clerical employees. Works with the Circuit Court's Data Technology Unit to implement technology advancements and streamline processes. Utilizes current Countywide and/or department specific software to complete assignments. ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS Ability to communicate to accurately convey information. WORKING CONDITIONS Work is performed in a typical office environment. May encounter situations where people could become confrontational. IMPORTANT NOTE: The primary purpose of this job description is to seta fair and equitable salary range for this job classification. Generally, only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties and responsibilities will be assigned by the supervisor. EXPERIENCE. TRAINING. KNOWLEDGE, SKILLS & ABILITIES A. REQUIRED MINIMUM QUALIFICATIONS 1. Must be a high school graduate or have a certificate of successful completion of the General Educational Development (GED) Test. Have had six (6) years of responsible, full-time clerical experience, one (1) year of which included supervisory or lead duties. NOTE: Coursework at an accredited college or university may substitute for the clerical experience on a year -for -year basis up to a four year Bachelor's Degree. (College coursework may NOT substitute for the year of supervisory or lead worker duties.) CLASS TITLE: SUPERVISOR CASE MANAGEMENT 3. Pass the complete examination, including the employment medical, established for this class. 4. Successfully complete the six month probationary period. B. ADDITIONAL DESIRABLE QUALIFICATIONS 1. Considerable knowledge of and experience in the operations, policies, and procedures of the Circuit Court and how to utilize that knowledge to recommend and implement procedural changes. 2. Considerable knowledge of modern office practices and procedures. 3. Considerable ability to follow complex and technical oral and written instructions. 4. Considerable ability to make technical decisions in accordance with departmental policies and procedures. 5. Considerable ability to prepare and present oral and written technical reports to supervisors, staff, and other interested groups and individuals. 6. Considerable ability to develop and maintain effective working relationships with employees of the assigned division and other divisions and departments. 7. Considerable abilityto exercise maturejudgment and initiative in analyzing problems and recommending solutions. 8. Considerable knowledge of governmental regulations and local laws relating to the operations of the Circuit Court. 9. Considerable ability to plan, organize, direct and evaluate the work performed by others. 10. Reasonable ability to utilize current word processing, spreadsheet, database, e-mail and Internet software. 3 DRAFT 09/01/21 - FILM OAKLAND COUNTY MICHIGAN Class Title: SUPERVISOR EMPLOYEE BENEFITS & WELLNESS Department: Human Resources Reports To: Deputy Director— Human Resources and/or Manager — Human Resources FLSAStatus: Exempt Salary Plan: UNI/125 Ce7�f�:n[:1� a tI�►�I_T:�7 Develops and coordinates employee benefit programs including health, dental, vision, and life insurance, short and long-term disability and unemployment compensation in accordance with Merit System Rules and related state and federal regulations. Supervises the process of retiree medical claims. Oversees the development of the Wellness Program. Confers with Human Resources administration, other County administrators and outside insurance carriers to establish guidelines, implement new procedures and solve related problems necessary for efficient operation of the unit. Responds to and resolves unusual complaints and provides research and recommendations regarding benefits issues. Researches and maintains awareness of fluctuating benefit trends and legal requirements to ensure compliance with regulations. Oversees the administration of COBRA contracts. Utilizes current Countywide and/or department specific software to complete assignments. SUPERVISION EXERCISED Functions as a supervisor over a group of professional and clerical employees. Instructs, assigns, schedules and checks work, appraises performance and recommends employees for salary increase or promotion. Effectively recommends on hiring, discipline and discharge. ESSENTIALJOB FUNCTIONS Supervises the daily administration of the Employee Benefits unit's activities and makes decisions regarding unusual health, dental, vision, disability, and life insurance, shortand long-term disability, and unemployment questions referred by unit employees, relying on past experience, insurance contracts and in accordance with Merit System Rules and related federal regulations. Confers with staff to resolve more difficult employee and retiree claims problems. Operates as a liaison with Information Technology, Fiscal Services, Risk Management, and other county departments to answer questions, implement new procedures and solve problems related to the administration of employee benefits as well as to assure compliance with Merit System Rules and regulations. CLASS TITLE: SUPERVISOR EMPLOYEE BENEFITS & WELLNESS Oversees and coordinates the periodic bidding of insurance plans and vendors, preparing draft requests for proposals, coordinating with Purchasing and outside consultants, reviewing proposals and leading the evaluation team to recommendations. Oversees and coordinates third party administrator contracts and insurance policies, ensuring terms and conditions are reviewed internally and by legal counsel. Oversees the annual benefits Open Enrollment process, ensuring all federal and state requirements are met, that employees are informed, that benefit selections are appropriately made and recorded, and that IRS Section 12S Cafeteria Plan rules are followed. Develops and presents benefits plans, policies, and procedures, working in conjunction with management and other involved parties, referencing Merit System Rules, pastexperience, insurance contracts, federal and state regulations; and other pertinent documents. Oversees the administration of the COBRA program regarding contracts, correspondence, payment tracking, updating of computerfiles and interpretation of federal COBRA regulations as they applyto county employees, spouses and eligible dependents. Coordinates and oversees various Employee Benefits unit projects such as implementing the new health coverages, conducting benefits studies and other analysis as needed. Operates as a liaison between the County and insurance company representatives regarding plan operation questions, implementation procedures, contract changes, and unusual problems to ensure effective and efficient operation of programs. Creates and maintains personal computer -based spreadsheets and database systems for the Employee Benefits unit, analyzes needs, resolves problems and serves as reference for questions. Serves on the County Benefits Review Committee. Gathers research and makes recommendations with regard to the full range of benefits issues to ensure the county program is balanced, cost effective and externally competitive. Supervises the unemployment insurance program including the timely reporting of required information to the Michigan Employment Security Commission (MESC), the challenging of eligibility of determination, the handling of hearings on challenged cases and the maintenance of payment records and preparation of program statistics. Makes presentations to committees of the Board of Commissioners, management, and employee and retiree groups regarding current benefits and proposed changes to County benefit policies. Utilizes current Countywide and/or department specific software to complete assignments. ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS Ability to communicate to accurately convey information. CLASS TITLE: SUPERVISOR EMPLOYEE BENEFITS & WELLNESS WORKING CONDITIONS Work is performed in a typical office environment. IMPORTANT NOTE: The primary purpose of this job description is to set a fair and equitable salary range for this job classification. Generally, only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties and responsibilities will be assigned by the supervisor. EXPERIENCE, TRAINING. KNOWLEDGE. SKILLS & ABILITIES A. REQUIRED MINIMUM QUALIFICATIONS Possess a Bachelor's Degree from an accredited college or university with a major in Public Administration, Political Science, Business Administration, Human Resource Development, Industrial/Organizational Psychology, or related field. NOTE: Applicants possessing transcripts from a college or university outside of the United States will be required to provide documentation of degree equivalency from a member ofthe National Association of Credential Evaluation Services (http://naces.org/members.html). The degree evaluation will be required for application processing. Have at least five (5) years of full-time work experience in one or more of the following areas: recruitment, test development or test validation, labor relations, compensation administration, position classification, benefit administration, employee records, retirement administration, human resource planning, or training & development. NOTE: A Master's degree in Public Administration, Personnel Administration, Business Administration, Industrial/Organizational Psychology, Labor Relations or a closely related field may be substituted for one (1) year of the work experience. 3. Pass the complete examination, including the employment medical established for this classification. 4. Successfully complete the six month probationary period. B. ADDITIONAL DESIRABLE QUALIFICATIONS Considerable knowledge of professional personnel administration and supervision, preferably including knowledge of accepted methods and practices of recruitment, examination and research techniques. 2. Considerable knowledge of Merit System Rules, county policies and procedures and organization structure. 3. Society of Human Resources Management Certification either at the Professional Human Resources or Senior Professional Human Resources level. CLASS TITLE: SUPERVISOR EMPLOYEE BENEFITS & WELLNESS 4. Considerable ability to carry out complex written and oral instructions and to exercise mature judgement and initiative in analyzing problems and recommending solutions. 5. Considerable ability to present ideas effectively orally and in writing. 6. Considerable knowledge of research methods and statistics. 7. Considerable ability to establish and maintain effective working relationships with administrators, other employees, and the general public. 8. Reasonable knowledge of principles of governmental organization and administration. 9. Reasonable ability to utilize current word processing, spreadsheet, database, e-mail and Internet software. a WRC ASSISTANT BILLING SUPERVISOR.MB.08-13 21 DRAFT OAKLAND COUNTY MICHIGAN Class Title: WRC ASSISTANT BILLING SUPERVISOR Department: Water Resources Commissioner Reports To: WRC Billing Supervisor I FLSA Status: Non -Exempt Salary Plan: UNI/118 GENERAL SUMMARY Responsible for assisting the Billing Supervisor I in the proper handling of customer accounts and providing instruction to customer service and utility billing personnel who provide information, research problems, and perform collection and credit arrangement activities. Handles the more difficult, complex, or sensitive customer account problems. Takes responsibility for resolving escalated customer disputes and long-term credit payment arrangements to minimize lost revenue to the Division. Recommends methods to increase efficiency of billing programs and customer service. Prepares and/or assists in the preparation of a variety of financial reports and documents for local municipalities. May prepare and present a variety of financial reports and documents. Assumes responsibility of Supervisor I in that employee's absence. Utilizes current Countywide and/or department specific software to complete assignments. SUPERVISION EXERCISED Functions as a supervisor assistant for Customer Service & Utility Billing Associates. Instructs, assigns, schedules, checks the work of staff. Orients and trains new employees. Motivates and coaches employees. ESSENTIAL JOB FUNCTIONS Provides day-to-day leadership and works with staff to ensure efficient performance and a customer service oriented work environment that supports achieving the Water Resources Commissioner's mission, quality policies, objectives, and values regarding team building and employee empowerment. Regularly monitors performance of assigned staff and provides coaching for improvement and development. Establishes performance requirements and personal development targets. Speaks with customers in -person and on the phone who need or demand special attention and/or who need a higher level of expertise and diplomacy over and above that which can be provided by Customer Service and Utility Billing staff. Accepts the more difficult customer relations situations, involving upset and dissatisfied customers that require a high degree of sensitivity and use of sound judgment. Speaks with customers who may need special billing or payment options, including waiving of penalties and certain fees, and agreement to long-term arrangements. CLASS TITLE: WRC ASSISTANT BILLING SUPERVISOR Receives and responds to correspondence and telephone calls, providing information and handling issues, requests, and complaints. Responds to or refers complaints to appropriate staff and/or takes or recommends action to resolve the complaint. Maintains records of current water supply and sewage disposal rates; ensures that rates loaded in the billing system database table are current and accurate. Maintains software system criteria specific to Billing for all employees including setting up ID and passwords, granting specific user access, and ensuring non -users are decommissioned. Participates in various IT projects, acting as an end -user tester and developer of staff training. Coordinates work on metering, repairs, reports, etc, between the Customer Services Unit and other various Division units, such as the Water Maintenance Unit, the Water Systems Engineering Unit, the Sewer Systems Engineering Unit, the Cross Connection Unit, and the Miss Dig Unit. Utilizes current Countywide and/or department specific software to complete assignments. ADDITIONAL DUTIES & RESPONSIBILITIES Recommends techniques and procedures to increase efficiency of billing, reporting, and customer service processes. Coordinates the development of specialized forms used for the billing and collection of revenue earned from the operation and maintenance of various water and sewer systems. ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS Ability to communicate to accurately convey information. Ability to perform calculations. WORKING CONDITIONS Work is performed in a typical office environment. IMPORTANT NOTE: The primary purpose of this job description is to set a fair and equitable salary range for this job classification. Generally, only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties and responsibilities will be assigned by the supervisor. 2 CLASS TITLE: WRC ASSISTANT BILLING SUPERVISOR EXPERIENCE, TRAINING, KNOWLEDGE, SKILLS & ABILITIES A. REQUIRED MINIMUM QUALIFICATIONS 1. a. Be a high school graduate or have a certificate of successful completion of the General Educational Development (GED) Test; AND b. Have four (4) years of full-time customer service experienced in an administrative setting such as financial, accounting, or closely related area; OR 2. a. Possess an Associate's degree from an accredited college or university with a major in Business Administration, Public Administration, Accounting, ora closely related field; AND b. Have two (2) years of full-time customer services experience in an administrative setting such as financial, accounting, or closely related area. 3. Pass the complete examination, including the employment medical, established for this classification. 4. Successfully complete the six month probationary period. B. ADDITIONAL DESIRABLE QUALIFICATIONS 1. Demonstrated skill in preparing accurate accounting, financial, and statistical statements and reports. 2. Considerable knowledge of governmental laws and regulations relating to governmental accounting procedures. 3. Considerable knowledge of water and sewer billing practices and procedures. 4. Considerable knowledge of the organization and administration of County government, and the functions of respective County departments. 5. Considerable ability to make routine decisions in accordance with departmental and County policies and procedures. 6. Considerable ability to establish and maintain effective working relationships with County officials, administrators, employees, and the general public. 7. Considerable ability to establish and maintain effective working relationships with County officials, administrators, employees, and the general public. 8. Considerable ability to present ideas effectively either orally or in writing. 3 CLASS TITLE: WRC ASSISTANT BILLING SUPERVISOR 9. Reasonable ability to exercise mature judgment and initiative in analyzing problems and recommending solutions. 10. Reasonable ability to utilize current word processing, spreadsheet, database, e-mail and Internet software. 11. Reasonable knowledge of microcomputer operations and working familiarity with databases. a SCHEDULE A OAKLAND COUNTY, MICHIGAN AMENDMENT TO THE COUNTY EXECUTIVE'S RECOMMENDATION To record the Compensation Budget Salary and Fringe Benefit Increase for FY2022-2024 - HUMAN RESOURCES -SALARY ADMINISTRATION PLAN. 3RD Quarter Report R/E Fund Name I Division Name Fund # Division # Program # Account # Account Title G/F G/P SALARY AND FRINGE BENEFIT ADJUSTMENTS E General Fund Non Departmental 10100 9090101 196030 740037 Classification and Rate Change E General Fund Board of Commissioners Admin 10100 5010101 180010 702010 Salaries Regular E General Fund Board of Commissioners Admin 10100 5010101 180010 722900 Fringe Benefit Adjustment E General Fund Board of Commissioners Admin 10100 5010101 180010 702010 Salaries Regular E General Fund Board of Commissioners Admin 10100 5010101 180010 722900 Fringe Benefit Adjustment E General Fund Board of Commissioners Admin 10100 5010101 165015 702010 Salaries Regular E General Fund Board of Commissioners Admin 10100 5010101 165015 722900 Fringe Benefit Adjustment E General Fund Circuit Court Civil Criminal 10100 3010301 121130 702010 Salaries Regular E General Fund Circuit Court Civil Criminal 10100 3010301 121130 722900 Fringe Benefit Adjustment E General Fund Circuit Court Civil Criminal 101D0 3010301 121130 702010 Salaries Regular E General Fund Circuit Court Civil Criminal 10100 3010301 121130 722900 Fringe Benefit Adjustment Total Expenditures FRINGE BENEFITS (67800) SALARY AND FRINGE BENEFIT ADJUSTMENTS E Fringe Benefits Non Departmental 67800 9011501 183190 796500 Budgeted Equity Adjustments E Fringe Benefits HR Employee Benefits 67800 1050411 183160 702010 Salaries Regular E Fringe Benefits HR Employee Benefits 67800 1050411 183160 722900 FB Adjustment E Fringe Benefits HR Retirement Administration 67800 1050520 183165 702010 Salaries Regular E Fringe Benefits HR Retirement Administration 67800 1050520 183165 722900 FB Adjustment Total Expenses FND63900 Drain Equipment R Drain Equipment WRC Administration 63900 6010101 149760 631869 Reimbursement Salaries Total Revenues E Drain Equipment WRC Administration 63900 6010101 149760 702010 Salaries Regular E Drain Equipment WRC Administration 63900 6010101 149760 722900 FB Adjustment Total Expenses FNDS8410 Evergreen Farmington Sewage Disposal System R Evergreen Farmington SDS WRC Administration 58410 6010101 149030 632086 Sewage Disposal Service Total Revenues E Evergreen Farmington SDS WRC Administration 58410 6010101 149030 771638 Drain Equipment Labor Total Expenses FY 2022-2024 Amendment (26,912) 3,905 1,367 3,905 '_,367 3,674 1,286 3,374 1,181 5,076 1,777 (13,266) 4,843 1,695 4,984 1,744 7,507 7,507 5,561 1,946 7,507 7,507 7,507 7,507 7,507