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HomeMy WebLinkAboutInterlocal Agreements - 2021.06.17 - 41972David T Woodward (Jan 30, 2025 11:21 EST)Jan 30, 2025 Jan 30, 2025 EXHIBIT I I.T. SERVICES AGREEMENT ONLINE PAYMENTS I.T. SERVICES AGREEMENT – EXHIBIT I Page 1 MR 21258 6/17/2021 INTRODUCTION The I.T. Service described in this Exhibit (Online Payments) will provide government agencies with the ability to accept credit card and/or electronic check payments online. 1.0 COUNTY RESPONSIBILITIES 1.1 County will provide an I.T. Service where the general public can make payments for any type of fees or costs, i.e. pay property taxes, licenses, permits or traffic tickets by means of a credit card or electronic check, utilizing the Internet. 1.2 If requested by Public Body, County will provide a single public web page that will reside on County server(s) and include basic information with links to the I.T. Service for Online Payments. County will not provide content management. County will provide basic design template customization (header and colors) and minimal content (basic contact information). URLs will have a G2Gcloud.com domain name. County has sole discretion as to what may be placed on this one- page website. 1.3 County will provide Public Body with access to a password protected web site where Public Body can issue credits and view daily, weekly, and monthly transaction activity of payments processed through this I.T. Service. 1.4 The Enhanced Access Fee charged to the general public shall be an amount established by County Board of Commissioners (MISCELLANEOUS RESOLUTION #07121, County Board of Commissioner Minutes, May 24, 2007, p. 246) or as revised by County Board of Commissioners. 2.0 PUBLIC BODY RESPONSIBILITIES 2.1 Public Body will be responsible for placing the URL provided by County onto their website for this service. 2.2 Public Body will include the URL in printed or electronic communications to the general public regarding this service. 2.3 Public Body shall respond to all questions from the general public regarding payments. County shall refer questions regarding the amount of payment due or owing to Public Body. 3.0 SUPPORT The I.T. Service will be supported by County’s Information Technology (I.T.) Department as described in the Agreement. 4.0 SERVICE ACCESS AND REQUIREMENTS 4.1 Service Access 4.1.1 Access to the I.T. Service is via an internet browser. The URL for the general public to initiate the Online Payments service will be provided by County. EXHIBIT I I.T. SERVICES AGREEMENT ONLINE PAYMENTS I.T. SERVICES AGREEMENT – EXHIBIT I Page 2 MR 21258 6/17/2021 4.1.2 Public Body will provide access to this I.T. Service for the general public via the URL provided by County on the web site owned by Public Body. 4.1.3 The URL for Public Body to view activity reports and to perform all administrative functions and for the general public to maintain recurring payments will be provided by County. 4.2 Service Requirements 4.2.1 The general public shall be required to pay County an Enhanced Access Fee to use this I.T. Service. County will use Enhanced Access Fees to recover costs associated with this I.T. Service. 4.2.2 The person making the payment will authorize two transactions: (1) one transaction for payment of monies owed to Public Body and (2) one transaction for payment of the Enhanced Access Fee. The payment to Public Body will be deposited in Public Body’s designated account. The funds for the Enhanced Access Fee will be deposited into an account owned by County. 5.0 SERVICE COSTS There is no cost to Public Body for this I.T. Service. 6.0 SHARING OF NET ENHANCED ACCESS FEES 6.1 Public Body will receive 50% of Net Enhanced Access Fees collected from Online Payments. For purposes of Sharing Net Enhanced Access Fees, if the Public Body that entered into this Agreement is a Court, any Net Enhanced Access Fees that can be shared will be directed to and deposited with the Court’s Funding Unit or Units. Payments will be made quarterly based on the County’s fiscal year of October 1 through September 30. Net Enhanced Access Fees is defined as follows: 6.2 County will deduct a percentage from Public Body’s gross Enhanced Access Fees to cover transactional fees. The percentage will be recalculated every fiscal year due to changes in County’s costs incurred. County shall list the percentage of Enhanced Access Fee used to calculate transactional fees on the www.G2Gcloud.com website. 6.3 Definitions. 6.3.1 Gross Enhanced Access Fees Collected – All fees added to transactions processed for your agency paid by end-user 6.3.2 County’s Cost for Transactional Fees –Average costs incurred by County to process transactions for all agencies as a percentage of Gross Enhanced Access Fees Collected 6.3.3 Transactional Fees Deducted from Gross Enhanced Access Fees – Result of applying percentage to Gross Enhanced Access Fees Collected EXHIBIT I I.T. SERVICES AGREEMENT ONLINE PAYMENTS I.T. SERVICES AGREEMENT – EXHIBIT I Page 3 MR 21258 6/17/2021 6.3.4 Net Enhanced Access Fees Remaining – Result of subtracting costs of transactional fees from Gross Enhanced Access Fees Collected 6.3.5 50% Shared Back with Public Body- Percentage of Total Net Enhanced Access Fees to be shared with your agency. 6.3.6 Fees Shared Back with Public Body – Funds your agency will receive. 6.4 Illustration. Below is an example of how the Net Enhanced Access Fees will be shared: $5,000 Gross Enhanced Access Fees Collected x 39% County’s Cost for Transactional Fees - $1950 Transactional Fees Deducted from Gross Enhanced Access Fees $3050 Net Enhanced Access Fees Remaining x50% 50% Shared Back with Public Body $1525 Fees Shared Back with Public Body 7.0 PROVISION AND MAINTENANCE OF DATA 7.1 Public Body must use the same credit card and check processing entities used by County. The names and contact information for these entities shall be provided by County. County shall notify Public Body in advance of any changes to the third-party entities. 7.2 Public Body shall provide County with all necessary bank account and routing numbers to give effect to this Agreement. 8.0 LICENSE USE AND ACCESS County grants to Public Body a nonexclusive license to use County developed applications needed to receive this I.T. Service. This license cannot be provided to any other party without County’s consent in writing. EXHIBIT II I.T. SERVICES AGREEMENT OVER THE COUNTER PAYMENTS I.T. SERVICES AGREEMENT – EXHIBIT II Page 1 MR 21258 6/17/2021 INTRODUCTION The I.T. Service described in this Exhibit (Over the Counter Payments) will provide government agencies with the ability to take credit card payments at the counter and over the phone. 1.0 COUNTY RESPONSIBILITIES 1.1 County will provide an I.T. Service where the general public can make Over the Counter Payments for any type of fees or costs; i.e. pay property taxes, licenses, permits or traffic tickets by means of a credit card. 1.2 County will provide Public Body with access to a password protected web site where Public Body can issue credits and view daily, weekly, and monthly transaction activity of payments processed through this I.T. Service. 1.3 The Enhanced Access Fee charged to the general public shall be an amount established by County Board of Commissioners (MISCELLANEOUS RESOLUTION #07121, County Board of Commissioner Minutes, May 24, 2007, p. 246) or as revised by County Board of Commissioners. 2.0 PUBLIC BODY RESPONSIBILITIES 2.1 Public Body shall respond to all questions from the general public regarding payments. 3.0 SUPPORT The I.T. Service will be supported by County’s Information Technology (I.T.) Department as described in the Agreement. 4.0 SERVICE ACCESS AND REQUIREMENTS 4.1 Service Access 4.1.1 Access to the I.T. Service is via a credit card reader provided by County attached to a computer with a connection to an Internet website run by County. 4.1.2 The URL for Public Body to view activity reports and to perform all administrative functions will be provided by County. 4.1.3 Public Body will provide access to this I.T. Service for the general public via computer owned by Public Body an on the premise of the Public Body. This computer may be operated by Public Body staff or made available directly to the general public. 4.2 Service Requirements 4.2.1 The general public shall be required to pay County a fee to use this I.T. Service. County will use fees to recover costs associated with this I.T. Service. EXHIBIT II I.T. SERVICES AGREEMENT OVER THE COUNTER PAYMENTS I.T. SERVICES AGREEMENT – EXHIBIT II Page 2 MR 21258 6/17/2021 4.2.2 The person making the payment will authorize two transactions: (1) one transaction for payment of monies owed to Public Body and (2) one transaction for payment of the fee. The payment to Public Body will be deposited in Public Body’s designated account. The fee will be deposited into an account owned by County. 5.0 SERVICE COSTS There is no cost to Public Body for this I.T. Service. 6.0 SHARING OF NET ENHANCED ACCESS FEES 6.1 Public Body will receive 50% of Net Enhanced Access Fees collected from Over the County Online Payments. For purposes of Sharing Net Enhanced Access Fees, if the Public Body that entered into this Agreement is a Court, any Net Enhanced Access Fees that can be shared will be directed to and deposited with the Court’s Funding Unit or Units. Payments will be made quarterly based on the County’s fiscal year of October 1 through September 30. Net Enhanced Access Fees is defined as follows: 6.2 County will deduct a percentage from Public Body’s gross Enhanced Access Fees to cover transactional fees. The percentage will be recalculated every fiscal year due to changes in County’s costs incurred. County shall list the percentage of Enhanced Access Fee used to calculate transactional fees on the www.G2Gcloud.com website. 6.3 Definitions. 6.3.1 Gross Enhanced Access Fees Collected – All fees added to transactions processed for your agency paid by end-user 6.3.2 County’s Cost for Transactional Fees –Average costs incurred by County to process transactions for all agencies as a percentage of Gross Enhanced Access Fees Collected 6.3.3 Transactional Fees Deducted from Gross Enhanced Access Fees – Result of applying percentage to Gross Enhanced Access Fees Collected 6.3.4 Net Enhanced Access Fees Remaining – Result of subtracting costs of transactional fees from Gross Enhanced Access Fees Collected 6.3.5 50% Shared Back with Public Body- Percentage of Total Net Enhanced Access Fees to be shared with your agency. 6.3.6 Fees Shared Back with Public Body – Funds your agency will receive. EXHIBIT II I.T. SERVICES AGREEMENT OVER THE COUNTER PAYMENTS I.T. SERVICES AGREEMENT – EXHIBIT II Page 3 MR 21258 6/17/2021 6.4 Illustration. Below is an example of how the Net Enhanced Access Fees will be shared: $5,000 Gross Enhanced Access Fees Collected x 39% County’s Cost for Transactional Fees - $1950 Transactional Fees Deducted from Gross Enhanced Access Fees $3050 Net Enhanced Access Fees Remaining x50% 50% Shared Back with Public Body $1525 Fees Shared Back with Public Body 7.0 PROVISION AND MAINTENANCE OF DATA 7.1 Public Body must use the same credit card processing entities used by County. The names and contact information for these entities shall be provided by County. County shall notify Public Body in advance of any changes to the third-party entities. 7.2 Public Body shall provide County with all necessary bank account and routing numbers to give effect to this Agreement. 8.0 LICENSE USE AND ACCESS County grants to Public Body a nonexclusive license to use County developed applications needed to receive this I.T. Service. This license cannot be provided to any other party without County’s consent in writing. I.T. SERVICES AGREEMENT – EXHIBIT VIII Page 1 MR 21258 6/17/2021 EXHIBIT VIII I.T. SERVICES AGREEMENT OAKNET CONNECTIVITY INTRODUCTION The I.T. Service described in this Exhibit (OakNet Connectivity) will provide network transport services to government agencies for the purpose of accessing applications and ISP services provided by Oakland County. 1.0 COUNTY RESPONSIBILITIES 1.1 County shall provide, install, and maintain the network equipment and cable necessary to deliver the I.T. Service of OakNet Connectivity, which will allow Public Body to connect to the County’s network (OakNet) at Public Body’s facilities and workstations. OakNet Connectivity permits Public Body to access I.T. Services that County has made available to Public Body. 1.2 County shall provide Public Body with a private IP address range, subnet mask, and gateway address for use by Public Body in configuring its internal network and to enable use of this I.T. Service. 1.3 County shall provide a single port by which Public Body may connect its internal network to OakNet 1.4 County shall use reasonable means to provide the I.T. Service for the transmission of information 24 hours a day, 7 days a week. 1.5 County and authorized Vendors shall present identification to Public Body for physical access to the OakNet Connectivity equipment for emergency service and scheduled maintenance. 1.6 To the extent practicable, County shall notify Public Body sixty (60) days in advance of pending changes in its contract with its third party connection provider(s). If the County’s connection provider(s) is increasing costs, County shall provide Public Body with sufficient information to determine if it wishes to continue receiving this I.T. Service. 2.0 PUBLIC BODY RESPONSIBILITIES 2.1 Public Body shall provide adequate space and electrical power for the County to place equipment, an equipment cabinet, and cable. 2.2 Public Body shall promptly provide County staff and authorized third party with physical access to County equipment for emergency service and scheduled maintenance. 2.3 Public Body shall not mount any equipment in the County’s equipment cabinet. 2.4 Public Body shall be responsible for configuring and maintaining Public Body’s internal network equipment and cabling. Internal network equipment shall include cables connecting Public Body and County equipment. 2.5 Public Body shall configure Public Body workstations and other equipment to operate properly on the internal network, including assignment/configuration of the EXHIBIT VIII I.T. SERVICES AGREEMENT OAKNET CONNECTIVITY I.T. SERVICES AGREEMENT – EXHIBIT VIII Page 2 MR 21258 6/17/2021 local IP addresses, Network Address Translation (NAT), or Domain Name Services (DNS) and as required to access this I.T. Service. 2.6 If Public Body terminates this I.T. Service, Public Body shall pay any charges related to early termination of third party communication services provided by County on behalf of Public Body. 2.7 Public Body shall be responsible for all costs associated with the relocation, reconfiguration or removal of County equipment and cable, when any of these changes are initiated by or at the request of Public Body, for any reason, including but not limited to relocation of municipal offices, construction, renovation, and discontinuance of services. 2.8 Public Body shall not attempt to access, configure, power cycle or connect to any County equipment unless specifically directed to do so by authorized County Department of Information Technology personnel or third party authorized by County. 3.0 SUPPORT The I.T. Service will be supported by County’s Information Technology (I.T.) Department as described in the Agreement. 4.0 SERVICE AND SUPPORT COSTS County will invoice Public Body monthly for the cost of the communication lines. These charges will be based upon the rates set by the County’s connection provider. County may choose to waive any fees for qualified law enforcement departments and for Public Bodies located within Oakland County. 5.0 LICENSE USE AND ACCESS 5.1 County grants to Public Body a nonexclusive license to use the County developed software applications, if any, needed to receive this I.T. Service. This license cannot be provided to any other party without County’s consent in writing. 1/23/25 DeeAreeetattainaiid itttte teteratbeteneareteet MISCELLANEOUS RESOLUTION :|#21288 June 17,2021 BY:Commissioner Gwen Markham,Chairperson,Finance Committee IN RE:INFORMATION TECHNOLOGY —MODIFICATIONS TO COMPREHENSIVE I.T.SERVICES INTERLOCAL AGREEMENT To the Oakland County Board of Commissioners Chairperson,Ladies and Gentlemen: WHEREASthe Board of Commissioners,pursuant to Miscellaneous Resolution #12153 and #17263, approved the Department of Information Technology's Comprehensive Information Technology Services Agreementenabling the Department to make additional technology services available to public bodies;and WHEREASthe Department of Information Technology has made the following modifications to the Comprehensive I.T.Services Interlocal Agreement and Exhibits: e Agreement Updated references to Browser.Standards required to use the services, Exhibit |-Updated the County’s Cost for Transactional Fees, Exhibit ll -Updated the County's Cost for Transactional Fees, Exhibit tll -Updated the County's Cost for Transactional Fees, Exhibit lV -Remove the third-party vendor that is no longer in use, Exhibit V —Removed references to the Public List of Contracts that no longer exists, Exhibit Xl -Removed references to the.Public List of Contracts that no longer exists, Exhibit XIII -Removed references to the Public List of Contracts that no longerexists, Exhibit X —Adopt new Exhibit and Addendum as appraved by the CLEMIS Strategic Planning Committee and CLEMIS Advisory Committee, All Exhibits -Updated section titles and references for consistency across all exhibits. NOW THEREFORE BE IT RESOLVED that the Oakland County Board of Commissioners approves the attached Comprehensive Information Technology Services Agreement offering the I.T.Services of Online Payments,Over the Counter Payments,Pay Local Taxes,Jury Management System,Collaborative Asset Management System,Remedial Support Services,Data Center Services,Oaknet Connectivity,Internet Service,CLEMIS,ArcGIS Online,Data Sharing,Pictometry Licensed Products,and Security Best Practice Advice with fees described in the Exhibits. BE IT FURTHER RESOLVED that the Board of Commissioners authorizes the Chairperson of the Board to execute the Agreements with any Michigan public body that agrees to enter into a Comprehensive Information Technology Services Agreement.' Chairperson,on behalf of the Finance Committee,|move the adoption of the foregoing resolution. ar,ah ‘Commissioner Gwen Markham,District #9 Chairperson,Finance Committee e e e e e e e e # e e ® e FINANCE COMMITTEE VOTE: Motion carried unanimously on a roll call vote. Resolution #21258 :a June 17,2021 Moved by Gingell seconded by Hoffman the resolutions on the amended Consent Agenda be adopted. AYES:Charles;Gershenson,.Gingell,Hoffman,Jackson,Joliat,Kochenderfer,Kowall,Kuhn, Long,Luebs,Markham,McGillivray,.Miller,Moss,Nelson,Spisz,Weipert,Woodward,Cavell.(20) NAYS:None.(0)’ A sufficient majority having voted in favor,the resolutions on the amended Consent Agenda were adopted. _.HEREBY APPROVE THIS RESOLUTION CHIEF DEPUTY COUNTY EXECUTIVE ACTING PURSUANT TO MGCL 45.559A(7) STATE OF MICHIGAN): COUNTY OF OAKLAND) |,Lisa Brown,Clerk of the County of Oakland,do hereby certify that the foregoing resolution is a true andaccuratecopyofaresolutionadoptedbytheOaklandCountyBoardofCommissionersonJune17,2021,with the original record thereof now remaining in my office. In Testimony Whereof,|have hereunto set my hand and affixed the seal of the Circuit Court at Pontiac,Michigan this 17"day of June,2021, Lisa Brown,Oakland County February 24, 2025 Michigan Department of State Office of the Great Seal Richard H. Austin Building, 1st Floor 430 W. Allegan Lansing, MI 48918 Dear Office of the Great Seal: On June 17, 2021, the Board of Commissioners for Oakland County entered into an agreement per MR #21258 – Information Technology – Modifications to the Comprehensive I.T. Services Interlocal Agreements. As required by Urban Cooperation Act 7 of 1967 - MCL 124.510(4), a copy of the signed agreement with the County of Oakland and the 16th District Court – Livonia, and the authorizing Board of Commissioners Resolution are enclosed for filing by your office. Send confirmation of receipt of this agreement to: Mr. Joseph Rozell, Director of Elections Oakland County Clerk/Register of Deeds County Service Center, Building #14 East 1200 N. Telegraph Rd. Pontiac, MI 48341 (Please include our Miscellaneous Resolution or Board Action number on the confirmation of receipt letter for filing purposes.) Contact our office at (248) 858-0564 if you have any questions regarding this matter. Sincerely, COUNTY OF OAKLAND Joseph J. Rozell, CERA Director of Elections Cc: Donna Dyer, Corporation Counsel, Oakland County Erika Munoz, Corporation Counsel, Oakland County Kim McCabe, IT Project Specialist, Oakland County Donna Suminski, IT Project Specialist, Oakland County Heidi Negri, IT Supervisor, Oakland County Nadezda Stojcevska, Court Administrator, 16th District Court – Livonia Enclosures